Vertilex Hotel

Vertilex Hotel

4 & 6, Jalan Harmonium 23/13, Taman Desa Tebrau, Tebrau, Johor Bahru, Malaysia, 81100
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Single Room Vertilex Hotel
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     Vertilex Hotel

    Vertilex Hotel Reviews

    7.4
    Very good
    /10
    (285 reviews)See what guests said
    8.0
    Very good

    "Staffs are friendly."

    Shi H.

    -

    October 30, 2018

    7.9
    Very good value for money
    Recommended by 86% of guests

    Things you’ll love about Vertilex Hotel

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Fitness center

    This property is in high demand!Last booked 12 hours ago
    Very good
    Location
    7.5
    See map
    Very good location
    Nearby
    Popular
  • Holy Word Church150 m
  • Institut KTC540 m
  • Ikea Tebrau City770 m
  • AEON Tebrau City Shopping Centre930 m
  • Kuso Trick Art Gallery1.24 km
  • Full Gospel Church Johor Bahru1.67 km
  • Sunway College Johor Bahru1.98 km
  • Daiman 18 Golf Club2.2 km
  • Austin Hills Country Club3.17 km
  • Zoom Park Johor3.28 km
  • Value for money7.9
    Distance to city center17 km
    Location rating7.5
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport16.9 km

    Rooms available at Vertilex Hotel

    Queen Room
    Queen Room
    ...
    • Room size: 17 m²/183 ft²
    • Street view
    • 1 queen bed
    Enter dates to see prices
    Single Room
    Single Room
    ...
    • Room size: 12 m²/129 ft²
    • No Windows view
    • 1 single bed
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 17 m²/183 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 18 m²/194 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Queen Room no window
    Queen Room no window
    ...
    • Room size: 14 m²/151 ft²
    • No Windows view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 30 m²/323 ft²
    • Shower
    • 2 king beds
    Enter dates to see prices

    What people love about Vertilex Hotel

    • 7.2
      Very good

      "Overall is good"

      chin

      |

      November 12, 2018

    • 8.0
      Very good

      "Absolutely love the room, best value for its price IMPO."

      Desmond

      |

      November 4, 2017

    • 8.0
      Very good

      "Very modern design of the hotel."

      joey

      |

      March 18, 2018

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    More about Vertilex Hotel

    More about Vertilex Hotel

    6.4
    Good

    "Room is clean."

    Wai

    |

    May 29, 2018

    An overview

    Show less

    What they offer

    5.2
    Review score

    "Location is good with many restaurants around."

    Siahui

    |

    August 23, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Carffee Coffee Bar
    3.0 km American, Italian
    Grill Bar
    8.7 km American, Bar, Steakhouse
    Greenet Bar & Restaurant
    8.8 km American, Italian, Japanese
    Asian cuisine
    Asian cuisine
    Chego Korean BBQ Restaurant
    720 m Asian, Barbecue, Korean
    Restoran Banafe Baru
    870 m Asian, Malaysian
    Saigon Cafe
    920 m Asian, Vietnamese
    Chinese cuisine
    Chinese cuisine
    Restaurant Kah Kah Loke
    1.2 km Chinese
    Sin Hai Cheng
    1.7 km Chinese
    hk Cafe Austin Heights
    2.1 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Vertilex Hotel from real guests

    Agoda Reviews (285)Booking.com Reviews (211)
    7.4
    /
    10
    Cleanliness7.4
    Facilities6.6
    Location7.5
    Service7.6
    Value for money7.9
    Provided by verified guests of Agoda
    All languages
    All guests (285)
    All room types

    Show reviews that mention 

    Showing 88 verified guest comments
    12345
    10.0
    Exceptional
    Khairul from Malaysia
    Business traveler
    Queen Room
    Stayed 2 nights in February 2019

    This is my best hotel that i ever had in JB”

    Do it more promotion for future

    Reviewed February 23, 2019

    DEAR KHAIRUL. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded March 12, 2019
    Vertilex Hotel
    5.2
    Nora from Singapore
    Family with teens
    Twin Room
    Stayed 1 night in February 2019

    Above average”

    Booked 3 rooms for a 1 night stay with my family on 16/2. We booked Family, Queen and Twin room but upon check-in we were told that for the Queen room is a actually 2 single bed. There’s no lifts. It’s a bit inconvenient for elderly or tourist with heavy luggages.

    Reviewed February 24, 2019

    Dear NORA. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded March 12, 2019
    Vertilex Hotel
    10.0
    Exceptional
    Pei from Malaysia
    Family with young children
    Queen Room
    Stayed 1 night in November 2018

    good”

    good

    Reviewed February 20, 2019

    DEAR PEI. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded March 12, 2019
    Vertilex Hotel
    4.4
    ZhiXin from Malaysia
    Couple
    Queen Room
    Stayed 1 night in October 2018

    unhappy n disappointed stay”

    facilities normal, location near to ikea , aeon & tesco. but i really unhappy for my stay. My booking is with window n non smoking room, but when i check in the staff told me the room without window because i request non smoking room.

    Reviewed October 31, 2018
    6.8
    Good
    Jit from Malaysia
    Couple
    Queen Room
    Stayed 2 nights in October 2018

    Pick a good room otherwise you will regret.”

    Noisy area, especially you pick a room near too behind 24hrs restaurant, you can here there is voice of washing plates from night until morning non-stop. Of course that one is their business, so just can consider youself in bad luck pick a wrong room. no kettle in room, there is a small kitchen room at ground floor. Self service for hot water. Room with usb charger sockets. Hangers x 3pcs

    Reviewed October 28, 2018

    Dear JIT. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded November 02, 2018
    Vertilex Hotel
    8.4
    Excellent
    Nur from Malaysia
    Solo traveler
    Queen Room
    Stayed 1 night in October 2018

    Clean and comfortable”

    Room was clean during my stay but I can hear noise from other room. Worth the money

    Reviewed December 20, 2018

    Dear NUR. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded December 20, 2018
    Vertilex Hotel
    8.4
    Excellent
    Akmadjan from Malaysia
    Couple
    King Room
    Stayed 4 nights in October 2017

    The only problem is staff”

    No smile, no welcoming words, I am standing near the counter at the arrival, but the staff just "buat dek", like I am not exist. Its not just that, I feel like facing a robot, no sense of humor at all. The hotel is perfect in every way, but the only problem is that.

    Reviewed December 10, 2017

    Dear Akmadjan. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your feedback. We sincerely apologies for the unsatisfactory experience and will work on delivering better customer service moving forward. We regret the experience and hope you will give us a chance to improve and serve you again.

    Responded December 11, 2017
    Vertilex Hotel
    9.2
    Exceptional
    Elaine from Singapore
    Family with young children
    Family Room
    Stayed 1 night in November 2017

    The night shift staff was excellent, my car was park opposite of the hotel.”

    The car window was open the whole night, they did contact me but unfortunately I was slept.Luckily there is nothing lost , really thanks for night shift staff (male).Please pass the message to him. I booked for the family room and they cannot provided me the room due to water leakage and replaced by the king room level 2 with additional single bed.The bathroom floor was not so clean after bath and water on the floor was not flow smoothly and overall the room was spaces and cleanliness inside was good with the this reasonable price. This place was near to Ikea and Areon Terbau.There is a mama shop behind the hotel.

    Reviewed November 28, 2017

    Dear Elaine, Warm greeting from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologize for the unsatisfactory experience. Rest assured our House Keeping team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again we sincerely value your feedback.

    Responded December 05, 2017
    Vertilex Hotel
    8.0
    Excellent
    chiew from Malaysia
    Couple
    Queen Room
    Stayed 1 night in October 2017

    Very good”

    The hotel is quite new as well as clean and it is near the shopping centre which is aeon tebrau city.besides,the staff is friendly and willing to help the customers to solve problem.however,the only problem is the hair dryer cannot function properly.

    Reviewed October 25, 2017

    Dear Chiew, Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your feedback. We sincerely apologies for the unpleasant experience, and rest assured our team will be working hard to deliver a better guest experience in future and look forward to welcoming you again soon.

    Responded November 09, 2017
    Vertilex Hotel
    8.4
    Excellent
    Yi-Yin from Malaysia
    Couple
    Queen Room
    Stayed 2 nights in November 2018

    Simple Clean Nice”

    - Receptionist was friendly and helpful - Lots of Food near hotel - Location is good as AEON, IKEA is nearby

    Reviewed February 14, 2019

    DEAR YI YIN. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded February 19, 2019
    Vertilex Hotel
    6.8
    Good
    Jared from Singapore
    Couple
    Queen Room
    Stayed 2 nights in December 2018

    Value for money”

    You get what you pay for, in a good way. We were on a trip with friends who knew the country and area so we can't say much about getting to and from the hotel. But there is a 7-11 nearby which is a plus for convenience sake. The photos are as accurate as can be i.e they aren't trying to fool anyone or false advertising. Our couple room was small as shown in the pictures. However, the rooms could have been cleaner in my opinion, and the locks on the toilet door need to be fixed.

    Reviewed January 01, 2019

    Dear JARED. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded January 04, 2019
    Vertilex Hotel
    2.4
    kimi from Malaysia
    Family with young children
    Queen Room no window
    Stayed 1 night in December 2018

    Worst staff/reception ever.”

    rudest, incompetent staff which always missing from front desk, no lift to top floor room, no kettle, sticky floors. When business is all about clients/customers, having such incapable, rude male staff certainly doesnt help.

    Reviewed December 11, 2018

    DEAR KIMI, Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded December 11, 2018
    Vertilex Hotel
    4.8
    MAGGIE from Malaysia
    Family with young children
    Family Room
    Stayed 1 night in October 2017

    A Nightmare”

    It is a new, open, brand new clean hotel. And I request to stay at ground floor ( easy to move the luggage ) Hotel encounter a robbery in midnight. All glasses & doors were crashed by the robbers. We with trembling & shaking hands can only pray and call the police in the room just behind the lobby counter. Hoping the robbers will stop after getting their money. Making our kids to be silence so that the robbers won't realise we are there. True Nightmare that night.

    Reviewed August 25, 2018

    Dear Valued Guest. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. However, the accident robbery in our hotel is unexpected. But now we already take a serious action since that accident happen last year. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded November 02, 2018
    Vertilex Hotel
    7.6
    Very good
    Ow from Singapore
    Couple
    Queen Room no window
    Stayed 1 night in January 2019

    Good for budget stay ”

    Value for money if you a looking for budget stay. Coffeeshop nearby

    Reviewed January 25, 2019

    DEAR OW. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded February 05, 2019
    Vertilex Hotel
    7.6
    Very good
    Kevin from Singapore
    Couple
    Queen Room
    Stayed 1 night in January 2019

    Very good”

    It will only be more convenient if you have car , other than that most importantly it is not very elderly and wheelchair friendly as there is no lift available.

    Reviewed January 21, 2019

    Dear KEVIN. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded February 05, 2019
    Vertilex Hotel
    6.8
    Good
    aya from Malaysia
    Couple
    Queen Room
    Stayed 1 night in November 2018

    no lift”

    comfortable stay but there's no lift available. overall okay.

    Reviewed December 17, 2018

    DEAR AYA. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded December 17, 2018
    Vertilex Hotel
    8.0
    Excellent
    Chung from Malaysia
    Business traveler
    Twin Room
    Stayed 1 night in October 2018

    Near new project toppen”

    Good

    Reviewed November 19, 2018

    DEAR CHUNG. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded November 27, 2018
    Vertilex Hotel
    8.0
    Excellent
    Shi from Malaysia
    Business traveler
    Single Room
    Stayed 4 nights in October 2018

    Value for money”

    Staffs are friendly..superb customer service..superb location..value for money

    Reviewed October 30, 2018

    Dear SHI, Warm greetings from Vertilex Hotel Johor Bahru. Thank you for taking the time to rate our hotel and share your feedback. We hope you enjoyed your time with us and look forward to welcoming you again soon. Please come again.

    Responded November 02, 2018
    Vertilex Hotel
    4.4
    Nursyafiqah from Malaysia
    Family with young children
    Family Room
    Stayed 2 nights in November 2018

    Not worth it”

    The room was very spacious, elegant BUT the grey floor with lots of hair, bathroom slippery, full with hair clogged in the sink, and slippers provided were sticky?! Seems like they dont really prepare the room for the new guests, as if they were only change the towels and bed sheet. Very - very unsatisfactory, we stayed there for 2 nights and during our last night stay, we heard a pipe explosion from our bathroom! Water was gushing out and flood the floor at 5 am! No apologies from the staff, and their reaction was like nothing serious happened. Looks good frm the outside, service and facility? Think twice!

    Reviewed November 16, 2018

    Dear NURSYAFIQAH. Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded November 18, 2018
    Vertilex Hotel
    8.8
    Excellent
    Muhammad from Malaysia
    Business traveler
    Queen Room
    Stayed 1 night in January 2019

    The room is very nice, modern and simple”

    The room is spacious and the pillows are perfect (they provide two different types). However, I could hear someone is washing dishes at night because the hotel is located nearby restaurant.

    Reviewed January 24, 2019

    Dear MUHAMMAD . Warm greetings from Vertilex Hotel Johor Bahru. Thank you for rating us and sharing your honest feedback. We sincerely apologies for the unsatisfactory experience. Rest assured our team is taking proactive steps to address the issues mentioned, and will work on delivering a better guest experience. Once again , we sincerely value your feedback.

    Responded February 05, 2019
    Vertilex Hotel
    12345
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    Vertilex Hotel
    |Very good 7.4
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    • Very good location
    • KSL City Mall
    • Taman Johor Jaya Bus Terminal is within 1.49 km