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Bedroom, Verwood Hotel and Serviced Residence in Surabaya
Superior King Bed - View, Verwood Hotel and Serviced Residence in Surabaya
a hotel room with a large bed and a large window, Verwood Hotel and Serviced Residence in Surabaya
Lobby, Verwood Hotel and Serviced Residence in Surabaya
Swimming pool [outdoor], Verwood Hotel and Serviced Residence in Surabaya
a bathroom with a sink, mirror and bath tub, Verwood Hotel and Serviced Residence in Surabaya
a hotel room with two beds and two lamps, Verwood Hotel and Serviced Residence in Surabaya

Removed from saved list

8

Excellent

3,363 reviews

3,363 reviews

Housekeeping58
Breakfast21
Food & Dining8
See map
See map

8.4

Excellent

Location rating score

Excellent location - 2.52 kilometers from city center
Parking
FREE
Popular landmarks
Surabaya Town Square 2.9 km
Surabaya's Zoo 3.8 km
Bungkul Park 3.8 km
Tunjungan Plaza 4.5 km
Monkasel (Submarine Monument) 4.9 km
Tugu Pahlawan 5.5 km
Masjid Nasional Al Akbar Surabaya 5.9 km
Suramadu National Bridge 6.6 km
Sampoerna Museum 6.7 km
Pakuwon Food Festival 10.7 km
Nearby landmarks
Family Dental Care 410 m
Consulate of Belgium 500 m
Poliklinik UWK 540 m
Klinik Abdi Mulia 570 m
Puskesmas Dukuh Kupang 700 m
Golden City Mall 720 m
Posyandu Cempaka II 1.0 km
Puskesmas Pembantu Sono Kwijenan 1.1 km
Andhika Badminton Court 1.2 km
Puskesmas Pembantu Simohilir 1.2 km
2022

Verwood Hotel and Serviced Residence

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia, 60189 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [outdoor]

Hot tub

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

21 travelers have booked today.

Value for money8.3
Distance to city center7 Km
Location rating8.4
Nearest airportJuanda International Airport (SUB)
Distance to airport13.8 km

Rooms available at Verwood Hotel and Serviced Residence

Very good
Room comfort & quality

7.5

3 Bedroom Deluxe Suite
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 1 queen bed and 1 double be...
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2 Bedroom Deluxe Suite
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed and 1 queen bed ...
Enter dates to see prices
3 bedroom Deluxe
...
  • Room size: 139 m²/1496 ft²
  • City view
  • 2 double beds or 2 single b...
Enter dates to see prices
Deluxe Two-Bedroom Apartment
...
  • Room size: 98 m²/1055 ft²
  • Pool view
  • 1 queen bed & 1 king bed
Enter dates to see prices
1 Bedroom Deluxe Suite
...
  • Room size: 63 m²/678 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
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Premier Two-Bedroom Apartment
...
  • Room size: 139 m²/1496 ft²
  • Pool view
  • 1 queen bed & 1 king bed
Enter dates to see prices
Executive Two-Bedroom Apartment
...
  • Room size: 110 m²/1184 ft²
  • Pool view
  • 1 queen bed & 1 king bed
Enter dates to see prices
2 Bedroom Deluxe
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed and 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Verwood Hotel and Serviced Residence?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Verwood Hotel and Serviced Residence?

Verwood Hotel and Serviced Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 310000 IDR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Verwood Hotel and Serviced Residence has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Surabaya with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at Verwood Hotel and Serviced Residence?

Start your mornings right, with the continental and buffet breakfast options offered at Verwood Hotel and Serviced Residence. Adults can enjoy breakfast offered with an additional charge of 150000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Verwood Hotel and Serviced Residence?

Verwood Hotel and Serviced Residence features an on-site restaurant for your dining convenience. To meet any special dietary requirements, kosher and halal diets are prepared with the utmost care and attention.

What is the smoking policy at Verwood Hotel and Serviced Residence?

Verwood Hotel and Serviced Residence does permit smoking in some areas and is not 100% smoke-free. The serviced apartment offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What restaurants are nearby Verwood Hotel and Serviced Residence?

Verwood Hotel and Serviced Residence is located in Surabaya Center, famous for good restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Verwood Hotel and Serviced Residence?

Shopping options in Verwood Hotel and Serviced Residence’s Surabaya Center neighborhood include Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Verwood Hotel and Serviced Residence?

Verwood Hotel and Serviced Residence is located in Surabaya Center area, which is famous for attractions such as Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Verwood Hotel and Serviced Residence

  • 9.2

    Exceptional
    Cleanliness

    "The room is clean enough."

    Shirly

    |

    January 12, 2023

  • 10

    Exceptional
    Staff 

    "Clean room, affordable, nice staff"

    Yohana

    |

    December 2, 2022

  • 8.8

    Excellent
    Location

    "Good location with a good price"

    Indra

    |

    January 8, 2023

Property ranking|Compared to 928 Surabaya properties
See all rankings
Room size
69 sqm.
Room comfort score
7.5/10
Couples review score
8.4/10
Service score
8.3/10
Bigger than
97
%
of Surabaya properties
Better than
95
%
of Surabaya properties
Better than
84
%
of Surabaya properties
Better than
80
%
of Surabaya properties
Overall rating:

8

Excellent
3,363 reviews
Cleanliness
7.9
Facilities
8.0
Location
8.4
Read all reviews >
What travelers say they love:
for the facilities , room space, and service all is good.
ellaine from Indonesia
Couple
More about Verwood Hotel and Serviced Residence

More about Verwood Hotel and Serviced Residence

Verwood Hotel and Serviced Residence

Make everyday special with all that Surabaya has to offer with a stay at Verwood Hotel and Serviced Residence.
Enjoy all that Verwood Hotel and Serviced Residence has to offer! Free internet access provided within the serviced apartment keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi and car hire services available at the serviced apartment.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Verwood Hotel and Serviced Residence.
For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at Verwood Hotel and Serviced Residence provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the serviced apartment, knowing that some selected rooms include linen service and air conditioning. Some rooms at Verwood Hotel and Serviced Residence are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the serviced apartment you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Verwood Hotel and Serviced Residence. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the serviced apartment assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Verwood Hotel and Serviced Residence including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at Verwood Hotel and Serviced Residence. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Don't forget to make a visit or two to the serviced apartment's pool. Burn off you vacation calories with a quick visit to the serviced apartment's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the serviced apartment's yoga room and tennis court. Family time on relaxed evenings is easy with the serviced apartment's shared lounge and TV area.


Around the property

Be sure to visit some of the city's popular sights during your stay in Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 4.4 km away.


Reasons to stay here

Compared to other accommodations in Surabaya, facilities here are rated higher than 82% of them.
Compared to the city's accommodation options, this serviced apartment scored higher than 97% of them for food and dining.
According to guests who stayed here, this serviced apartment's room comfort is rated higher than 94% of other accommodations in Surabaya.

Show less

Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

79 mentions

Housekeeping

75 mentions

Food & Dining

32 mentions

Swimming Pool

24 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Terrace
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Satellite/cable channels
  • Seating area
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Halal
  • Buffet
Restaurants on site
Terakota Restaurant
  • Cuisine: Indonesian, International
  • Menu: Buffet, A-la-carte

Location

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia, 60189
Excellent
Location

8.4

Airports
  • Juanda International Airport (SUB)
    13.8 km
  • Abdul Rachman Saleh Airport (MLG)
    72.6 km
Public transportation
  • Tandes
    3.5 km
  • Wonokromo Railway Station
    4.1 km
Hospital or clinic
  • Family Dental Care
    410 m
Shopping
  • Tunjungan Plaza
    4.5 km
Convenience store
  • Indomaret
    2.4 km
Cash withdrawal
  • ATM
    450 m

What's nearby

Popular landmarks
  • Surabaya Town Square
    2.9 km
  • Surabaya's Zoo
    3.8 km
  • Bungkul Park
    3.8 km
  • Tunjungan Plaza
    4.5 km
  • Monkasel (Submarine Monument)
    4.9 km
  • Tugu Pahlawan
    5.5 km
  • Masjid Nasional Al Akbar Surabaya
    5.9 km
  • Suramadu National Bridge
    6.6 km
  • Sampoerna Museum
    6.7 km
  • Pakuwon Food Festival
    10.7 km
Nearby landmarks
  • Family Dental Care
    410 m
  • Consulate of Belgium
    500 m
  • Poliklinik UWK
    540 m
  • Klinik Abdi Mulia
    570 m
  • Puskesmas Dukuh Kupang
    700 m
  • Golden City Mall
    720 m
  • Posyandu Cempaka II
    1.0 km
  • Puskesmas Pembantu Sono Kwijenan
    1.1 km
  • Andhika Badminton Court
    1.2 km
  • Puskesmas Pembantu Simohilir
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee310000 IDR
  • Distance from city center7 Km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)150000 IDR
The property
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 452
  • Room voltage220
  • Year property opened1995
  • Most recent renovation2013

Property announcements

Washing machine is not available in Executive Room King Bed.

Reviews of Verwood Hotel and Serviced Residence from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness7.9
Facilities8.0
Location8.4
Room comfort and quality7.5
Service8.3
Value for money8.3
High score for Surabaya
Rating
9+ Exceptional (453)
8-9 Excellent (217)
7-8 Very Good (521)
6-7 Good (199)
<6 Below Expectation (273)
Time of the year
Mar - May (329)
Jun - Aug (417)
Sep - Nov (392)
Dec - Feb (525)
All guests (3,314)
All room types
All languages

Show reviews that mention 

Showing 1,663 verified guest comments
12345
10.0
Exceptional
Scott from United States
Solo traveler
Executive Room King Bed
Stayed 2 nights in June 2022

Great Business Hotel”

Conveniently located right off the tol and in between Mayjen Sungkon and HR Mohammed, it is very reasonably priced with sample convenient parking. The Hotel is clean and the staff is friendly and attentive. I've been staying here for years and will continue to do so.

Reviewed July 03, 2022

See room deals

Dear Valued Guest, Mr. Scott, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded July 04, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Melly from Indonesia
Family with young children
Superior Twin bed
Stayed 1 night in December 2019

Nice stay”

Beautiful and comfy room, clean and nearby ciputra world. Breakfast has various food but need to pay attention about vegetables freshness coz I found stir fry yellowish brocolli. Over all the hotel is good.

Reviewed January 02, 2020

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Dear Valued Guest, Mr/Mrs Melly, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded May 13, 2020
Verwood Hotel and Serviced Residence
10.0
Exceptional
Iwan from Indonesia
Family with young children
Deluxe Room King Bed
Stayed 1 night in June 2022

Good hotel for transit and stay in Surabaya”

It s a recomended hotel for family, room is clean, Ac is cold, staff is friendly and ideal location because it s near to nice restaurants and supermarket as well as very close to toll gate.

Reviewed June 24, 2022

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Dear Valued Guest, Mr/Mrs. Iwan, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded June 27, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Rachmat from Singapore
Solo traveler
Deluxe Room King Bed
Stayed 5 nights in June 2022

Very Good and Clean Hotel!!”

No complaint - clean hotel (even for singaporean standard like me), friendly staff and awesome location!! Very well recommended

Reviewed June 14, 2022

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Dear Valued Guest, Mr. Rachmat , Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded June 14, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Djawoto from Indonesia
Business traveler
Executive Room King Bed
Stayed 1 night in February 2022

all condition of Hotel”

strategic location (no traffic jam), near business city center, kindly and corporative staff and best service. clean all room and international food taste.

Reviewed February 05, 2022

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Dear Valued Guest, Mr/Mrs Djawoto, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded February 06, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
adelita from Indonesia
Family with young children
Superior Twin bed
Stayed 1 night in October 2019

marvelous”

we've got good price from agoda. it was great holiday. this hotel have nice room and facility. hope we can stay longer next time.

Reviewed October 24, 2019

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Dear Valued Guest, Mr/Mrs Adelita, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded August 21, 2020
Verwood Hotel and Serviced Residence
10.0
Exceptional
Brata from Indonesia
Couple
Deluxe Room King Bed
Stayed 1 night in June 2022

Great Place in a Big City”

It was nice stay in this Hotel, the place are clean and recomended

Reviewed June 27, 2022

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Dear Valued Guest, Mr/Mrs Brata, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded June 28, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Erwin from Indonesia
Business traveler
Deluxe Room King Bed
Stayed 1 night in February 2022

Exceptional”

Awesome hotel in West Surabaya City... compared the price with all the facilities is worth it. Strongly recommended hotel... GOOD JOB ! ^_^

Reviewed February 20, 2022

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Dear Valued Guest, Mr/Mrs Erwin, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded February 21, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Fung from Malaysia
Business traveler
Superior King Bed
Stayed 1 night in December 2019

Nice Room”

The room is nice. Bed is very quality. I have a good sleep. Staff is very friendly. Food a bit lagging....

Reviewed January 14, 2020

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Dear Valued Guest, Mr/Mrs Fung, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded May 13, 2020
Verwood Hotel and Serviced Residence
9.6
Exceptional
Zakariya from India
Solo traveler
Superior Twin bed
Stayed 1 night in January 2019

Very good VFM. 5star comforts for 4star price!”

Very good VFM. 5star comforts for 4star price! Warm and helpful staff, good rooms and lots of facilities including the very relaxed swimming pool. Definitely recommended.

Reviewed January 07, 2019

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9.6
Exceptional
Kartika from Indonesia
Family with teens
Superior Twin bed
Stayed 1 night in March 2019

Valuable hotel”

Room clean n space quite big. The hotel facilities complete. Have swimming pool, jacuzzi, sauna, spa, gym n childern playing ground. Parking area so wide. Close to acces toll bandara. Near hotel have some street food in the night.

Reviewed March 11, 2019

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9.6
Exceptional
Kartika from Indonesia
Family with teens
Superior Twin bed
Stayed 1 night in March 2019

Nice room”

The room so clean. Facilities so completed, have swimming pool, childern playground, jacuzzi, gymnastics, sauna. Have restaurant, small bread store and lounge with billiard. Really love n will comeback again.

Reviewed March 18, 2019

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10.0
Exceptional
Ie from Australia
Solo traveler
Deluxe Room Twin Bed
Stayed 3 nights in June 2022

Excellent and clean hotel”

Value for money and excellent service.

Reviewed June 09, 2022

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Dear Valued Guest, Mr/Mrs. Le , Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded June 14, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
dina from Indonesia
Family with young children
Deluxe Room King Bed
Stayed 1 night in July 2022

Good affordable hotel”

Bersih, deket tol, dkt tmpt makan, menu breakfast byk, staf ramah

Reviewed July 16, 2022

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Dear Ibu Dina, Welcome to the Neighborhood! Terimakasih telah meluangkan waktu anda untuk membagi pengalaman menginap anda bersama kami. Kami sangat senang mengetahui bahwa pengalamanan dan secara keseluruhan sangat menyenangkan dan mengesankan. Merupakan sebuah kebanggaan bagi kami mengetahui bahwa anda menyukai dan menikmati fasilitas kami. Sekali lagi kami ucapkan banyak terimakasih dan kami menanti untuk dapat berjumpa kembali di kunjungan anda selanjutnya. Salam hormat, Sukamto General Manager

Responded July 18, 2022
Verwood Hotel and Serviced Residence
8.8
Excellent
Vania from Indonesia
Family with young children
Deluxe Room King Bed
Stayed 1 night in May 2021

Exterior might be not convincing BUT...”

Pleasant experience! Despite my confusion at first, because the exterior of the hotel was... Not maintained well. I wasn't even sure if the hotel was still operating. But I have made my booking so it must be. And when I came to the lobby and checked in, and entered the room... I didn't expect the room to be that good! It was a newly renovated interior (I was in deluxe double bed room), it was bright and really soundproof. It even smell like hotel room and reminds me of my childhood, staying in a hotel with my family while on vacation. Despite the fact that I couldn't go anywhere outside the city because of "mudik" ban. The TV channel had many choices and my son loved that it got disney junior. We all sleep soundly. The hot water was nice, it got clean bathtub and an old (but working) fridge. I remember went here to eat at the restaurant around six years ago, when it was Somerset Hotel. The exterior looks was a lot nicer, the tennis court and all of the facilities was still functional (they're now closed due to COVID), and I remember that I wished to stay there someday. But I know things have been hard lately since COVID came. Maybe that's why they can't work on the exterior and the facilities just yet. But the room itself was real comfy. It got great price, too! I hope they can manage this crisis well. And I do hope to stay here again sometimes :)

Reviewed May 23, 2021

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Dear Valued Guest, Mr/Mrs Vania, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded May 27, 2021
Verwood Hotel and Serviced Residence
10.0
Exceptional
Tjahjono
Group
Superior Twin bed
Stayed 1 night in November 2019

Nyaman, dekat resto, lokasi strategis dekat pintu masuk tol”

Very good hotel

Reviewed December 03, 2019

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Dear Bapak/Ibu Tjahjono, Welcome to the Neighborhood! Terima kasih telah meluangkan waktu anda untuk membagi pengalaman menginap anda bersama kami. Kami sangat senang mengetahui bahwa pengalaman anda secara keseluruhan sangat menyenangkan dan mengesankan. Merupakan sebuah kebanggaan bagi kami mengetahui bahwa anda menyukai dan menikmati fasilitas kami. Sekali lagi kami ucapkan banyak terimakasih dan kami menanti untuk dapat berjumpa kembali di kunjungan anda selanjutnya. Salam hormat, Sukamto General Manager

Responded May 13, 2020
Verwood Hotel and Serviced Residence
10.0
Exceptional
chloe from Malaysia
Business traveler
Superior King Bed
Stayed 1 night in September 2019

Good”

very recommended, surrounded got a lot of restaurant and dining. Very good location

Reviewed November 25, 2019

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Dear Valued Guest, Mr/Mrs Chloe, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded May 13, 2020
Verwood Hotel and Serviced Residence
10.0
Exceptional
HENDRA from Indonesia
Business traveler
Superior Twin bed
Stayed 2 nights in April 2019

Old Hotel but pretty Nice”

nice location,old Hotel but great servie,worth to money,space roomm

Reviewed April 30, 2019

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10.0
Exceptional
Astrid from Indonesia
Family with young children
Deluxe Room Twin Bed
Stayed 1 night in May 2022

Nice place”

Nice place to stay. In the middle of the city. Family friendly

Reviewed May 07, 2022

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Dear Valued Guest, Mr/Mrs Astrid, Welcome to the Neighborhood! First of all, thank you for choosing Verwood Hotel & Serviced Residence Surabaya for your accommodations and for taking your precious time in leaving us this thoughtful feedback on your stay. We are happy to hear that you're satisfied with our heartfelf service, amenities, breakfast and overall facilities. We believe our staffs did our best to make you feel comfortable and happy during your stay. Again, we would like to thank you very much for selecting Verwood Hotel & Serviced Residence Surabaya and hope to have the opportunity of welcoming you back in the near future. Best regards, Sukamto General Manager

Responded May 10, 2022
Verwood Hotel and Serviced Residence
10.0
Exceptional
Priska
Family with young children
Superior Twin bed
Stayed 1 night in October 2019

Exceptional”

Cek in n cek out cepat kamar langsung ready staf ramah cukup membantu, kamar bersih

Reviewed October 21, 2019

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Dear Bapak/Ibu Priska, Welcome to the Neighborhood! Terima kasih telah meluangkan waktu anda untuk membagi pengalaman menginap anda bersama kami. Kami sangat senang mengetahui bahwa pengalaman anda secara keseluruhan sangat menyenangkan dan mengesankan. Merupakan sebuah kebanggaan bagi kami mengetahui bahwa anda menyukai dan menikmati fasilitas kami. Sekali lagi kami ucapkan banyak terimakasih dan kami menanti untuk dapat berjumpa kembali di kunjungan anda selanjutnya. Salam hormat, Sukamto General Manager

Responded August 21, 2020
Verwood Hotel and Serviced Residence
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