Verwood Hotel and Serviced Residence
2018

Verwood Hotel and Serviced Residence

Jalan Raya Kupang Indah, Surabaya Center, Surabaya, Indonesia, 60189
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Guestroom Verwood Hotel and Serviced Residence
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    Verwood Hotel and Serviced Residence Reviews

    7.8
    Very good
    /10
    (1800 reviews)See what guests said
    9.6
    Exceptional

    "Breakfast was better than I expected!!"

    Suil

    -

    December 13, 2017

    8.0
    Excellent service
    Recommended by 90% of guests

    Things you’ll love about Verwood Hotel and Serviced Residence

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Breakfast [free]

    This property is in high demand!Booked 18 times since yesterday | 30 travelers are looking at this property right now
    Excellent
    Location
    8.1
    See map
    Excellent location - 2.52 kilometers from city center
    Nearby
    Popular
  • Consulate of Belgium500 m
  • Golden City Mall720 m
  • Desperados Bar1.26 km
  • Embassy of China1.37 km
  • Lenmarc Mall1.45 km
  • Golden City Mal1.66 km
  • Ciputra World Mall1.78 km
  • Museum 451.86 km
  • Ciputra World Surabaya1.87 km
  • Bukit Darmo Golf1.98 km
  • Value for money8.0
    Distance to city center7 Km
    Location rating8.1
    Nearest airportJuanda International Airport (SUB)
    Distance to airport14.0 km

    Rooms available at Verwood Hotel and Serviced Residence

    7.5
    Very good
    Room comfort & quality
    3 Bedroom Deluxe Suite
    3 Bedroom Deluxe Suite
    ...
    • Room size: 139 m²/1496 ft²
    • City view
    • 1 double bed and 1 queen be...
    Enter dates to see prices
    Deluxe Three-Bedroom Apartment
    Deluxe Three-Bedroom Apartment
    ...
    • Room size: 139 m²/1496 ft²
    • 2 bathrooms
    • 1 super king bed
    Enter dates to see prices
    Deluxe One-Bedroom Apartment
    Deluxe One-Bedroom Apartment
    ...
    • Room size: 63 m²/678 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    Premier Two-Bedroom Apartment
    Premier Two-Bedroom Apartment
    ...
    • Room size: 139 m²/1496 ft²
    • Shower and bathtub
    • 1 super king bed
    Enter dates to see prices
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 98 m²/1055 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Premier
    2 Bedroom Premier
    ...
    • Room size: 139 m²/1496 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    2 Bedroom Executive Suite
    2 Bedroom Executive Suite
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    3 Bedroom Deluxe
    3 Bedroom Deluxe
    ...
    • Room size: 139 m²/1496 ft²
    • City view
    • 2 double beds or 2 single b...
    Enter dates to see prices
    1 Bedroom Deluxe
    1 Bedroom Deluxe
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Executive
    2 Bedroom Executive
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Have a question for Verwood Hotel and Serviced Residence?

    What people love about Verwood Hotel and Serviced Residence

    • 9.2
      Exceptional

      "Nice room and clean hotels"

      NURUL Q.

      |

      January 14, 2019

    • 8.8
      Excellent

      "The hotel is strategically located beside the express way which provides easy access to many major venues."

      Derek

      |

      May 14, 2018

    • 7.2
      Very good

      "The pros Super generous with complimentary water Refrigerator works well in my room Cold air conditioner despite the old hotel Attentive staffs"

      jessica

      |

      January 4, 2019

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    More about Verwood Hotel and Serviced Residence

    More about Verwood Hotel and Serviced Residence

    9.6
    Exceptional

    "Warm and helpful staff, good rooms and lots of facilities in..."

    Zakariya

    |

    January 7, 2019

    An overview

    Show less

    What they offer

    7.6
    Very good

    "Breakfast was awesome."

    nur

    |

    January 1, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    Washing machine is not available in Executive Room King Bed.

    Reviews of Verwood Hotel and Serviced Residence from real guests

    Agoda Reviews (1800)Booking.com Reviews (128)
    7.8
    /
    10
    Cleanliness7.7
    Facilities7.9
    Location8.1
    Room comfort and quality7.5
    Service8.0
    Value for money8.0
    Provided by verified guests of Agoda
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    All guests (1800)
    All room types

    Show reviews that mention 

    Showing 1181 verified guest comments
    12345
    8.4
    Excellent
    Zakariya from India
    Solo traveler
    Superior King Bed
    Stayed 2 nights in January 2019

    Exceptional VFM. Good facilities! Recommended.”

    If you want all facilities you expect from a 5 star hotel for the price of 4 star, this is the place to stay in Surabaya. Excellent facilities, superb service and always smiling staff. The deluxe rooms have bath tub, shower and free mini bar! A very good swimming pool, relaxing spa and a good bar/club to unwind if needed. Tasty food in room service has to be mentioned, that too with a good vfm price list. Only thing I disliked was the extra charges for housekeeping. An evening room cleaning is charged and there is no option for turn down services. Extra recommended stay in Surabaya. Thanks for the great service, Team Verwood. Looking forward to stay here again!

    Reviewed January 06, 2019
    8.8
    Excellent
    Mohd from Malaysia
    Solo traveler
    1 Bedroom Deluxe
    Stayed 1 night in December 2018

    Superb Breakfast ”

    Location is very far from the airport and bus terminal. Their staff super friendly. Room is nice and very comfortable and clean, breakfast superb and delicious many foods provided, swimming pool is small and not really clean. Wifi got and good, so far this properties is good!

    Reviewed December 26, 2018
    8.4
    Excellent
    Marc from Indonesia
    Family with young children
    1 Bedroom Deluxe
    Stayed 2 nights in February 2019

    A little dated but great value for money”

    We stayed in a serviced apartment. A large bed and bathtub can be difficult to find for a reasonable price, but Verwood delivered. The entire room was a little dated but comfortable. Breakfast was a buffet at the hotel restaurant. There were plenty of options and the food was excellent. The room service menu had very few options and, as expected, was quite expensive. The pool would be a little small for swimming laps but the children’s pool (30 cm deep) was the bigger attraction for us and our 1.5 year old loved it. The spa was good. Just before leaving we noticed a children’s play room, which would have been very useful to keep our child occupied instead of running around the apartment looking for things to play with. The lights were off so we were not sure if it was usable/available for guests. Overall a good property for a young family with excellent breakfast and good value.

    Reviewed February 13, 2019
    8.8
    Excellent
    Edgardo from Indonesia
    Solo traveler
    Superior King Bed
    Stayed 1 night in February 2019

    Broken Sauna”

    This time when I checked in the sauna was broken, so I cannot use...

    Reviewed February 25, 2019
    10.0
    Exceptional
    Regina from Indonesia
    Solo traveler
    Superior King Bed
    Stayed 1 night in September 2018

    Cozy room great hotel!”

    First arrived, got confused with the hotel and apartment lobby. So I had to walk passing the pool to enter the hotel lobby. Check in was easy and fast. Clean and cozy room. As described, they do have bathtub! Though the drain on the floor doesn’t work properly, it took minutes for my floor to dry. The room service food was okay but overpriced, I ordered sop Iga by recommendation of the staff. Breakfast variation was enough for me and I enjoyed it! Check out was fast. Overall, a pleasant stay.

    Reviewed October 03, 2018
    7.2
    Very good
    jessica from Indonesia
    Group
    Superior Twin Bed
    Stayed 4 nights in December 2018

    Old hotel with helpful staff ”

    It would be a pleasant stay if the hotel is clean . It is an old hotel with a so so maintenance . I really its about time where the toilet should be renovated. And the lighting in the hotel is dim. So if any ladies staying here is a makeup person she wud really consider twice. The pros Super generous with complimentary water Refrigerator works well in my room Cold air conditioner despite the old hotel Attentive staffs

    Reviewed January 04, 2019
    9.2
    Exceptional
    Yuanita from Indonesia
    Group
    Superior King Bed
    Stayed 1 night in December 2018

    Great New Year's Eve”

    The hotel was quite good. We booked king size bedroom and the bed was really huge. It fits 3 people in the room. facilities were okay. And they had a great new year eve party with quite massive fireworks.

    Reviewed January 02, 2019
    9.2
    Exceptional
    liliana from Indonesia
    Family with young children
    3 Bedroom Deluxe
    Stayed 2 nights in July 2018

    Good place, good service, worthed”

    Ada fasilitas yg sedang diperbaiki sehingga anak saya tidak bisa main. Pemandangan dan fasilitasbumumnya bagus. Staff nya ada yg kurang baik cara menjawabnya, tapi secara keseluruhan kami puas.. thank you..

    Reviewed July 29, 2018
    7.2
    Very good
    Anders from Sweden
    Couple
    1 Bedroom Deluxe
    Stayed 2 nights in February 2019

    Cheap and ok to stay here BUT”

    There were no hot water in shower .. and the drinks were incredible expensive .. around 8 dollar for one small beer .. and the area around the hotel was not for tourist .. you have to go with taxi to see a bar .. if you go for party dont stay here .. i dont go back again

    Reviewed February 18, 2019
    8.8
    Excellent
    Hanum from Indonesia
    Family with young children
    Deluxe Room King Bed
    Stayed 1 night in January 2019

    Nice Room”

    The room is nice.

    Reviewed February 21, 2019
    7.6
    Very good
    Hafizhah from Indonesia
    Business traveler
    Superior King Bed
    Stayed 1 night in February 2019

    Good”

    everything was great. Its only about bath room, its so old for hotel with 4 star ,, .

    Reviewed February 17, 2019
    6.8
    Good
    Hengky from Indonesia
    Family with young children
    Executive Room King Bed
    Stayed 1 night in November 2018

    OK but could be better”

    I know the property when it was called Somerset Hotel Surabaya. A lot has changed since that time. Obviously, the staff at the front desk could be friendlier & the cleanliness of the room be improved.

    Reviewed February 07, 2019
    9.2
    Exceptional
    Matius from Indonesia
    Couple
    Superior Twin Bed
    Stayed 1 night in January 2019

    Good”

    Good

    Reviewed February 05, 2019
    8.0
    Excellent
    hafiz from Malaysia
    Family with young children
    Superior Twin Bed
    Stayed 1 night in January 2019

    Very good to stay ”

    Recommended to stay..nice location, best food, friendly staff

    Reviewed January 16, 2019
    9.6
    Exceptional
    Zakariya from India
    Solo traveler
    Superior Twin Bed
    Stayed 1 night in January 2019

    Very good VFM. 5star comforts for 4star price!”

    Very good VFM. 5star comforts for 4star price! Warm and helpful staff, good rooms and lots of facilities including the very relaxed swimming pool. Definitely recommended.

    Reviewed January 07, 2019
    8.4
    Excellent
    Elisabeth from Indonesia
    Family with young children
    Superior Twin Bed
    Stayed 1 night in January 2019

    Homie. ”

    Confident room.

    Reviewed January 07, 2019
    8.0
    Excellent
    Alex from Indonesia
    Family with young children
    Deluxe Room King Bed
    Stayed 1 night in December 2018

    Nice Holiday ”

    Very good hotel after renovation, it is recommended for anyone who want to stay in comfort hotel.

    Reviewed January 02, 2019
    9.2
    Exceptional
    Hamad from Saudi Arabia
    Family with young children
    3 Bedroom Deluxe
    Stayed 1 night in December 2018

    Friendly staff”

    Good location and facilities

    Reviewed December 29, 2018
    8.4
    Excellent
    Daniel from Indonesia
    Family with young children
    Superior Twin Bed
    Stayed 1 night in December 2018

    great hotel at low price”

    i stay here for room only, great room with bathtub at low price, didn't get breakfast for review.. will be back of course..

    Reviewed December 20, 2018
    8.0
    Excellent
    Hendri from Indonesia
    Family with young children
    Executive Room King Bed
    Stayed 1 night in December 2017

    Good location”

    Good service and polite staff. But need more improvement on room cleanliness, bed is quite comfortable although sometimes it makes sound if we move. Breakfast menus need to be more variative and quicker to refill.

    Reviewed December 26, 2017
    12345
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    • Excellent location
    • Surabaya Town Square