"Breakfast was better than I expected!!"
December 13, 2017
Free Wi-Fi in all rooms!
|Value for money||8.0|
|Distance to city center||7 Km|
|Nearest airport||Juanda International Airport (SUB)|
|Distance to airport||14.0 km|
"Nice room and clean hotels"
January 14, 2019
"The hotel is strategically located beside the express way which provides easy access to many major venues."
May 14, 2018
"The pros Super generous with complimentary water Refrigerator works well in my room Cold air conditioner despite the old hotel Attentive staffs"
January 4, 2019
"Warm and helpful staff, good rooms and lots of facilities in..."
January 7, 2019
Verwood Hotel and Serviced Residence is an exquisite property suitable for both business and leisure guests. The hotel offers 282 comfortably furnished rooms that come fully equipped. Guests here will meet a haven of tranquility within these 150 spacious serviced residences, furnished with a stylish combination of East Java culture and modern furnishings. Guests can enjoy various activities such as a gymnasium, sauna and Jacuzzi, saloon and spa treatments, tennis courts, and an outdoor pool. The local and continental Terakota Café and The Piramid Bar are available for guests. Verwood Hotel and Serviced Residence ensures that guests will definitely have a pleasant stay.
"Breakfast was awesome."
January 1, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Exceptional VFM. Good facilities! Recommended.”
If you want all facilities you expect from a 5 star hotel for the price of 4 star, this is the place to stay in Surabaya. Excellent facilities, superb service and always smiling staff. The deluxe rooms have bath tub, shower and free mini bar! A very good swimming pool, relaxing spa and a good bar/club to unwind if needed. Tasty food in room service has to be mentioned, that too with a good vfm price list. Only thing I disliked was the extra charges for housekeeping. An evening room cleaning is charged and there is no option for turn down services. Extra recommended stay in Surabaya. Thanks for the great service, Team Verwood. Looking forward to stay here again!
Superb Breakfast ”
Location is very far from the airport and bus terminal. Their staff super friendly. Room is nice and very comfortable and clean, breakfast superb and delicious many foods provided, swimming pool is small and not really clean. Wifi got and good, so far this properties is good!
A little dated but great value for money”
We stayed in a serviced apartment. A large bed and bathtub can be difficult to find for a reasonable price, but Verwood delivered. The entire room was a little dated but comfortable. Breakfast was a buffet at the hotel restaurant. There were plenty of options and the food was excellent. The room service menu had very few options and, as expected, was quite expensive. The pool would be a little small for swimming laps but the children’s pool (30 cm deep) was the bigger attraction for us and our 1.5 year old loved it. The spa was good. Just before leaving we noticed a children’s play room, which would have been very useful to keep our child occupied instead of running around the apartment looking for things to play with. The lights were off so we were not sure if it was usable/available for guests. Overall a good property for a young family with excellent breakfast and good value.
This time when I checked in the sauna was broken, so I cannot use...
Cozy room great hotel!”
First arrived, got confused with the hotel and apartment lobby. So I had to walk passing the pool to enter the hotel lobby. Check in was easy and fast. Clean and cozy room. As described, they do have bathtub! Though the drain on the floor doesn’t work properly, it took minutes for my floor to dry. The room service food was okay but overpriced, I ordered sop Iga by recommendation of the staff. Breakfast variation was enough for me and I enjoyed it! Check out was fast. Overall, a pleasant stay.
Old hotel with helpful staff ”
It would be a pleasant stay if the hotel is clean . It is an old hotel with a so so maintenance . I really its about time where the toilet should be renovated. And the lighting in the hotel is dim. So if any ladies staying here is a makeup person she wud really consider twice. The pros Super generous with complimentary water Refrigerator works well in my room Cold air conditioner despite the old hotel Attentive staffs
Great New Year's Eve”
The hotel was quite good. We booked king size bedroom and the bed was really huge. It fits 3 people in the room. facilities were okay. And they had a great new year eve party with quite massive fireworks.
Good place, good service, worthed”
Ada fasilitas yg sedang diperbaiki sehingga anak saya tidak bisa main. Pemandangan dan fasilitasbumumnya bagus. Staff nya ada yg kurang baik cara menjawabnya, tapi secara keseluruhan kami puas.. thank you..
Cheap and ok to stay here BUT”
There were no hot water in shower .. and the drinks were incredible expensive .. around 8 dollar for one small beer .. and the area around the hotel was not for tourist .. you have to go with taxi to see a bar .. if you go for party dont stay here .. i dont go back again
The room is nice.
everything was great. Its only about bath room, its so old for hotel with 4 star ,, .
OK but could be better”
I know the property when it was called Somerset Hotel Surabaya. A lot has changed since that time. Obviously, the staff at the front desk could be friendlier & the cleanliness of the room be improved.
Very good to stay ”
Recommended to stay..nice location, best food, friendly staff
Very good VFM. 5star comforts for 4star price!”
Very good VFM. 5star comforts for 4star price! Warm and helpful staff, good rooms and lots of facilities including the very relaxed swimming pool. Definitely recommended.
Nice Holiday ”
Very good hotel after renovation, it is recommended for anyone who want to stay in comfort hotel.
Good location and facilities
great hotel at low price”
i stay here for room only, great room with bathtub at low price, didn't get breakfast for review.. will be back of course..
Good service and polite staff. But need more improvement on room cleanliness, bed is quite comfortable although sometimes it makes sound if we move. Breakfast menus need to be more variative and quicker to refill.
Verwood Hotel and Serviced Residence