Book Now: Verwood Hotel and Serviced Residence

Very good
From 1300 reviewsSee what guests said
7.6
Recommended by 87% of guests

Real reviews from real guests

Agoda Reviews (1300)Booking.com Reviews (146)
7.6
Very good
From 1300 reviews
Read reviews from:
Cleanliness7.5
Facilities7.8
Location7.9
Room comfort and quality7.5
Service7.7
Value for money7.7
Provided by verified guests of Agoda
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Showing 1007 verified guest comments
7.2
Very good
NATALIA from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in March 2018
Oke”
Sudah menjadi hotel langganan saya sejak namanya masih Somerset. Namun, 2x terakhir saya menginap, ACnya ga dingin. Yg lainnya okelah. Di samping sepanjang hotel juga banyak restoran.
Reviewed May 11, 2018
8.0
Excellent
NATALIA from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in May 2017
Good”
Oke, untuk akomodasi bisnis 1-2 hari. Di sepanjang hotel banyak restoran
Reviewed May 11, 2018
8.8
Excellent
Harryadi from Indonesia
Solo traveler
Superior King Bed
Stayed 1 night in April 2018
The room need renovation”
I like this hotel because the location is easy to be found, the staff is very polite and helpful too but unfortunately some of the part in the room need to be repaired. The toilet is too old and it's needed renovation, the handle of wardrobe need to be fix, and the lighting in the room is too dark because the color of the carpet. But the hotel is nice.
Reviewed May 10, 2018
8.4
Excellent
erna from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in April 2018
Excellent”
good
Reviewed April 27, 2018
8.8
Excellent
lita from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in April 2018
great”
my friend was great also. but he said that the brrakfast need improvement
Reviewed April 25, 2018
8.8
Excellent
lita from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in April 2018
quite great”
no complain at all... next trip maybe still use this hotel
Reviewed April 25, 2018
8.8
Excellent
lita from Indonesia
Business traveler
Superior King Bed
Stayed 2 nights in April 2018
great”
so many restaurant around
Reviewed April 23, 2018
10.0
Exceptional
RIRIS from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in April 2018
love to return there again”
we're frequently stay in this hotel and as what we expected, it's as pleasant as always. the rooms are spacious, cozy and tidy. the staffs are friendly and helpful. the children playground is so fun that the kids enjoy playing there for hours. The pool is convenient, and not too many people as if it's our own private. and surely we'll love to return there again.
Reviewed April 22, 2018
8.4
Excellent
Arif from Indonesia
Business traveler
Superior King Bed
Stayed 2 nights in April 2018
good”
hotel is nice. room is nice. bathroom looks old. internet is very slow
Reviewed April 21, 2018
8.4
Excellent
fendi from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in April 2018
nice stay”
some ants in the room. swimming pool not big enough. like the cafe with the pool table. there is a basketball playground,surprisingly. breakfast was so so,nothing special
Reviewed April 21, 2018
7.6
Very good
alexander from Indonesia
Business traveler
Superior Twin Bed
Stayed 1 night in April 2018
Very good”
I
Reviewed April 19, 2018
6.8
Good
Yulita from Indonesia
Couple
Deluxe Room King Bed
Stayed 2 nights in May 2017
Good”
The hot water is not stable, but overall is good.
Reviewed April 08, 2018
10.0
Exceptional
Fajar from Indonesia
Business traveler
1 Bedroom Deluxe
Stayed 1 night in April 2018
good”
good
Reviewed April 07, 2018
7.6
Very good
Rohana from Malaysia
Family with young children
3 Bedroom Deluxe
Stayed 1 night in March 2018
Very good”
Spacious. The unit i stayed need refurbishment as the toilet door in the master bed room cannot be closed. the water closet cannot be flush.
Reviewed March 26, 2018
7.6
Very good
Rohana from Malaysia
Family with young children
3 Bedroom Deluxe
Stayed 1 night in March 2018
Very good”
Spacious.
Reviewed March 26, 2018
10.0
Exceptional
TORATOSHI from Japan
Business traveler
Deluxe Room King Bed
Stayed 13 nights in March 2018
business”
Excellent Hotel
Reviewed March 18, 2018
6.8
Good
Ivan from Indonesia
Family with young children
3 Bedroom Deluxe
Stayed 1 night in March 2018
Good enough”
Kami menginap sehari .. cukup bersih, pelayanan oke, breakfast banyak macam nice banget , overall oke lah ..
Reviewed March 17, 2018
8.8
Excellent
Kit from Malaysia
Group
2 Bedroom Deluxe
Stayed 3 nights in June 2017
Spacious with comfy bed”
Everything was good. Will return when opportunity arises!
Reviewed March 09, 2018
10.0
Exceptional
Drahma from Indonesia
Family with young children
Superior Twin Bed
Stayed 2 nights in March 2018
feels like suburb ”
+ a lovely place, comfy & quiet, it's not like staying in the city centre. +++ big and spacious room + lots of restaurants in the neighborhood - old style bathroom with raised floor.
Reviewed March 07, 2018
10.0
Exceptional
Arif from Indonesia
Couple
Superior King Bed
Stayed 2 nights in March 2018
good”
location is okay, room is nice, value for money
Reviewed March 06, 2018
10.0
Exceptional
Jason from Singapore
Business traveler
Superior Twin Bed
Stayed 3 nights in February 2018
PERFECT FOR BUSINESS TRAVELLER”
The location is besides the toll road which make going to out of town factories very convenient. The buffet spread for dinner is fine for a 2-3 days stay but can be limited like any other outlet if need to eat the same food for more days, however, there're several good restaurants within 50 meters walking distance. Room is large and shower water is very strong. Good for a good bath and shower after a day's work. Staff are helpful and speak English. I did not use any of the other available facilities like the swimming pool etc, so I cannot comment.
Reviewed March 03, 2018
6.8
Good
NURHISHAM from Singapore
Business traveler
Superior King Bed
Stayed 1 night in February 2018
Over night in SUB”
Good location. Hotel has undergone some face-lift. But still needs some work to be done ... especially the bathrooms. Stale smoke smell still lingers. Otherwise, an unacceptable stay.
Reviewed February 27, 2018
10.0
Exceptional
andreas from Indonesia
Business traveler
Superior Twin Bed
Stayed 2 nights in December 2017
nice hotel”
nice room, and clean hotel
Reviewed February 11, 2018
8.0
Excellent
Adi from Indonesia
Solo traveler
Superior Twin Bed
Stayed 1 night in February 2018
Good hotel at a good place”
Hotel is good, breakfast not to bad, stategic location, no parking charge for visitor, clean
Reviewed February 05, 2018
9.2
Exceptional
Michael from Indonesia
Family with young children
Superior King Bed
Stayed 1 night in December 2017
nice hotel”
nice hotel. very good breakfast
Reviewed January 29, 2018
9.6
Exceptional
Michael from Indonesia
Family with young children
Superior King Bed
Stayed 1 night in January 2018
value for money”
very good breakfast
Reviewed January 29, 2018
10.0
Exceptional
TORATOSHI from Japan
Business traveler
Superior Twin Bed
Stayed 13 nights in January 2018
Exceptional”
good
Reviewed January 21, 2018
10.0
Exceptional
TORATOSHI from Japan
Business traveler
Superior King Bed
Stayed 7 nights in January 2018
Exceptional”
good
Reviewed January 21, 2018
9.6
Exceptional
Sugianto from Indonesia
Couple
Superior King Bed
Stayed 3 nights in January 2018
Nice, clean & comfortable hotel”
Room was very clean, roomy, and comfortable. Hotel also located nearby toll exit, so easy to access everywhere. breakfast Is delicious and variety of food. Easy check in & out. It has pool, hot tub, gym, sauna & steam room. Wonderful 5 days stayed at the hotel.
Reviewed January 21, 2018
8.0
Excellent
MIKHAEL from Indonesia
Group
Superior King Bed
Stayed 2 nights in January 2018
good”
good price good hotel
Reviewed January 16, 2018
8.0
Excellent
wahid from Indonesia
Family with young children
Stayed 4 nights in April 2017
Nice Hotel”
Nice room, good breakfast and friendly staff
Reviewed January 07, 2018
6.0
henly from Indonesia
Family with young children
Superior King Bed
Stayed 1 night in January 2018
Above average”
Pretty good hotel just a bit old. Facilities poorly maintained. The food is quite tasty, 2 coffe machines broken maybe the equipment is old . Rooms are quite big and clean.
Reviewed January 06, 2018
6.4
Good
Rinto from Indonesia
Business traveler
Superior King Bed
Stayed 1 night in December 2017
good”
good
Reviewed December 27, 2017
8.0
Excellent
Hendri from Indonesia
Family with young children
Executive Room King Bed
Stayed 1 night in December 2017
Good location”
Good service and polite staff. But need more improvement on room cleanliness, bed is quite comfortable although sometimes it makes sound if we move. Breakfast menus need to be more variative and quicker to refill.
Reviewed December 26, 2017
7.2
Very good
Yanto from Indonesia
Couple
Superior King Bed
Stayed 3 nights in December 2017
Good Services Hotel”
Late check in due to airline delay, check in processed was good and the service was good too. I stay 3 night at there and ordered the superior king bed room but its only available for smoking room. After come into the room and plug in the room card, the electricity wont turn on, then they change and upgrade my room to deluxe (that was good altough the deluxe and superior dont have many differences). The minibar in the deluxe room was free but it only has a small pack of nut (it really doesnt matter free or not for such a small pack). The breakfast food dont have too many variety and 3 night at there is so boring for the same food again and again. Location was average compare to others same rating hotels, i was there for some business so i choose it because it near my destination. Overall experience stayed at the hotel was good due to the good services they provided, thanks verwood.
Reviewed December 24, 2017
10.0
Exceptional
Mahesa from Fiji
Solo traveler
Superior King Bed
Stayed 5 nights in December 2017
Exceptional”
Just got two crowded for two day with massive group invasion. Food at Breakfast buffest ran out faster than it could be replnished. But I am happy with the hotel overrall my favaroite in Surabaya
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Business traveler
Superior King Bed
Stayed 3 nights in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Business traveler
Superior King Bed
Stayed 2 nights in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Business traveler
Superior King Bed
Stayed 1 night in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Business traveler
Superior King Bed
Stayed 2 nights in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Business traveler
1 Bedroom Deluxe Suite
Stayed 4 nights in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.0
daewoong from South Korea
Couple
Executive Room King Bed
Stayed 1 night in June 2017
good for the busines trip.”
good for the busines trip.
Reviewed December 22, 2017
6.4
Good
daewoong from South Korea
Family with teens
1 Bedroom Deluxe Suite
Stayed 8 nights in June 2017
good for the business trip.”
good stay for the bu-trip,
Reviewed December 22, 2017
7.6
Very good
daewoong from South Korea
Business traveler
Superior King Bed
Stayed 1 night in June 2017
nice hotel”
very nice hotel for the business trip.
Reviewed December 22, 2017
7.2
Very good
Budi from Indonesia
Family with young children
2 Bedroom Deluxe Suite
Stayed 1 night in December 2017
Good location”
Good location, nice, spacious and simple bedroom. The bathroom is old and awkward closet position ( not renovate totally ). Breakfast should be better
Reviewed December 20, 2017
8.0
Excellent
Mohamed from Singapore
Family with young children
Two-Bedroom Apartment
Stayed 3 nights in December 2017
Value for money”
Most hotel have taxi line-ups but not this one. Find it weird though. Breakfast is well spread. Toilrts needs a revamp, quite old.
Reviewed December 20, 2017
8.4
Excellent
daniel from Indonesia
Couple
Superior King Bed
Stayed 1 night in December 2017
old but still good”
its a old hotel,but still good,the staff are doing their best to please the guest.need to refurbish their spa,and their bakery.
Reviewed December 19, 2017
10.0
Exceptional
Sanovia from Indonesia
Family with young children
Superior Twin Bed
Stayed 1 night in December 2017
I recommend this hotel”
The hotel is good.. the staffs are nice, foods are good. But I dont like the bathroom. It is so small a bit dark for me. Not too nice
Reviewed December 19, 2017
9.6
Exceptional
Suil from United States
Family with teens
2 Bedroom Deluxe
Stayed 1 night in September 2017
Exceptional”
breakfast was better than I expected!!
Reviewed December 13, 2017
9.2
Exceptional
CHIEN from Taiwan
Business traveler
1 Bedroom Deluxe
Stayed 1 night in December 2017
Exceptional”
Everything is good and valuable
Reviewed December 11, 2017