Dear Prasert, We are sorry that there was an electrical problem at the villa during your stay. We hope it did not inconvenience you too much. we can assure you that the problem has now been fixed and we do hope to see you again in the future. Thank you for staying with us and we look forward to welcoming you again soon.

ก่อนอื่น, เราขอขอบคุณเป็นอย่างยิ่งที่เสียสละเวลาของคุณ เพื่อเขียนรีวิว การตอบกลับของคุณสำคัญกับเราเป็นอย่างมาก และเราใส่ใจความคิดเห็นของคุณเป็นอย่างมาก ทางเราข้าใจว่าในระหว่างการเข้าพักของคุณไม่ได้เป็นไปตามที่คุณคาดหวังทุกอย่าง และขณะนี้เรากำลังดำเนินการแก้ไขปัญหาที่คุณชี้ให้เราเห็น น่าเสียดาย, ที่บางอย่างเราไม่สามารถควบคุมได้, แต่สิ่งที่เราควบคุมได้ เราจะพัฒนาอย่างเต็มที่ โปรดเข้าใจ และขออภยเป็นอย่างสูง เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้ต้อนรับคุณอีกในครั้งต่อไป

Dear Valued Guest Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

"Dear Valued Guest Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

Dear Valued Guest, Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

Dear Noel, Thank you for choosing our villa for your stay in Pattaya. We appreciate your feedback and we are sorry that you were unhappy. After investigating your booking, we can explain that the villa you booked had an issue and so we upgraded you to another 4 bedroom villa in a similar location to the one you booked. The villa you stayed in was a more expensive villa but you were not charged any extra for this. Our reception staff tried to explain to you, but it seems there was a misunderstanding. We apologise for any inconvenience and we hope that you will return and allow us to serve you again in the future. Best Regards Customer Service Team

Dear Valued Guest, Thank you very much for staying with us and taking the time to write a review for us. We appreciate your comments and we are pleased to hear that you enjoyed your stay. We look forward to welcoming you back to stay with us again in the future. Best Regards Customer Service Team

Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards Customer Service Team

Dear Khun Wanchana Thank you for choosing our villa for your stay in Pattaya. We are thankful for your review here and we hope you enjoyed your stay. We would very much like to welcome you back to stay with us in the future. Best Regards Customer Service Team

Dear Teresa, Thank you for taking the time to write a review for us as we appreciate your comments and are always looking for ways we can improve the quality of our guest's stay. We realise that our property is not absolutely brand new and our modest rates reflect this. Our pricing is comparable to similar properties in the area and we feel we provide good value given our great location and extensive facilities. We regret that this was not your impression and offer our apologies. However, we are pleased to know that you were happy with the cleanliness and that you understand that we have to accept a certain amount of ants and insects in SE Asia. We are sorry to have disappointed you so much that you would not consider staying with us again. Best Regards Customer Service Team

Dear Yasumasa, Thank you for choosing our villa for your stay in Pattaya. We are sorry that you feel that you got a completely different villa, however, our system shows that you got the exact villa which you booked. When you checked into the villa, you never questioned the villa, also, we have no record of you querying your villa when you checked out. We apologise for any misunderstanding and we hope you will come back and stay with us again in the future. Best Regards. Customer Service Team

Dear Valued Guest Thank you so much for choosing our lovely Villa in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are very happy that you enjoyed your stay with us. It is always a pleasure to read comments like yours and we look forward to welcoming you to stay with us in the future. Best Regards

"Dear Valued Guest Thank you so much for choosing one of our lovely Villas in Pattaya for your stay in Thailand. We appreciate you taking the time to write your feedback and comments about your experience and we are always looking at ways we can improve our service to our lovely customers. We understand that there were some issues that may not have been up to your expectations and we are addressing the things that you have kindly pointed out to us. Please accept our apologies for the things you were not happy with and give us the opportunity to welcome you back to Pattaya and stay with us in the future. Best Regards

Dear Ho, We are sorry that you found the place hard to find. It is unfortunate that all contact details, phone numbers and GPS we try to provide to guests are blocked by Agoda. This makes it difficult for us to help you check in at the right place and find the right villa. We realized that previous guests blocked the pipes with garbage and that was the cause of the odour you mentioned. We sincerely apologise for this and we do hope that you will come back and stay with us again in the future. Best Regards. Customer Service Team

Dear Carine Thank you for choosing our villa for your trip to Pattaya. We are pleased that you enjoyed your stay. However, we are sorry to hear you had some technical issues with the hifi system. We will certainly look into this point. We hope that you will come back and stay with us again in the future. Best Regard Customer Service Team

Dear Chi First of all, we would like to thank you for taking the time to write your review. Your feedback is very important to us and we take your comments very seriously. We understand that your stay was not up to your full expectations. We take pride in our cleanliness and attention to detail, but clearly we were not up to standards on your stay. Please accept our sincerest apologies and allow us to welcome you again in the future. Best Regards Customer Service Team

Dear Guest, our DaVinci pool villa is the original DaVinci Pool Villa, another just take the name. We are sorry that you saw a few ants and a gecko (small common house lizard) which are extremely common in Thailand and impossible to eradicate completely. They are part and parcel of living in a tropical environment and anyone not wishing to see such nature, should not come to Thailand. Sorry that you were inconveninenced in your naivety of visiting Thailand.

Dear Kim, Thank you for choosing our villa for your trip to Pattaya. We are pleased that you enjoyed your stay and we appreciate your feedback. We are sorry that you were unhappy with the distance to the check-in office, which we will be improving very soon. We do hope that you will come back and join us again in the future and we look forward to welcoming you soon. Best Regards, Customer Service Team

Dear Guest, we can assure you that the pool tiles have all been fixed to avoid any further incidents occurring. We sincerely apologise for your inconvenience and hope you will give us the chance to serve you again in the future.

ก่อนอื่น, เราขอขอบคุณเป็นอย่างยิ่งที่เสียสละเวลาของคุณ เพื่อเขียนรีวิว การตอบกลับของคุณสำคัญกับเราเป็นอย่างมาก และเราใส่ใจความคิดเห็นของคุณเป็นอย่างมาก ทางเราข้าใจว่าในระหว่างการเข้าพักของคุณไม่ได้เป็นไปตามที่คุณคาดหวังทุกอย่าง และขณะนี้เรากำลังดำเนินการแก้ไขปัญหาที่คุณชี้ให้เราเห็น น่าเสียดาย, ที่บางอย่างเราไม่สามารถควบคุมได้, แต่สิ่งที่เราควบคุมได้ เราจะพัฒนาอย่างเต็มที่ โปรดเข้าใจ และขออภยเป็นอย่างสูง เราหวังเป็นอย่างยิ่งว่าจะมีโอกาสได้ต้อนรับคุณอีกในครั้งต่อไป