Hotel Leonardo da Vinci
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6,7
Hài Lòng
/10
(521 bài đánh giá)Tham khảo đánh giá của du khách
TRÊN BẢN ĐỒ
7,2
Rất tốt
Điểm đánh giá vị trí
Vị trí thuận tiện - Cách trung tâm TP. 440 m
  • Bảo tàng Galleria dell’Accademia1,19 km
  • Mái vòm Brunelleschi1,21 km
  • Nhà thờ chính Florence1,23 km
  • Quảng trường Nhà thờ chính tòa1,24 km
  • Cầu Ponte Vecchio1,41 km
  • Quảng trường Piazza della Signoria1,45 km
  • Phòng trưng bày Uffizi1,54 km
  • Cung điện Pitti1,74 km
  • Thánh đường Santa Croce1,83 km
  • Quảng trường Michelangelo2,5 km
  • Wifi miễn phí

    Hotel Leonardo da Vinci

    Via Guido Monaco 12, Khu di tích lịch sử Florence, Florence, Ý, 50144 - TRÊN BẢN ĐỒ
    Cực kỳ sạch sẽ
    7,1 điểm cho sự sạch sẽ
    Rất thoải mái
    7,1 điểm cho chất lượng phòng tốt và thoải mái
    • Cách phương tiện công cộng 450 m

    • Wi-Fi miễn phí trong tất cả các phòng!

    • Dọn phòng hằng ngày

    • Quán bar

    • Điều hòa

    Rẻ hơn so với 99% tổng tất cả chỗ nghỉ tại Florence trong 24 giờ quaSo với 7.574 chỗ nghỉ ở Florence tại Agoda cho các ngày khác nhau
    Đáng giá tiền6,7
    Đánh giá vị trí7,2
    Sân bay gần nhấtSân bay Florence (FLR)
    Cách sân bay4,3 km

    Phòng còn trống tại Hotel Leonardo da Vinci

    Giường Đôi (Double)
    Giường Đôi (Double)
    ...
    • Diện tích phòng: 16 m²
    • Hướng phòng: Thành phố
    • 1 giường đôi
    Nhập ngày để xem giá phòng
    Hai Giường Đơn (Twin)
    Hai Giường Đơn (Twin)
    ...
    • Diện tích phòng: 16 m²
    • Hướng phòng: Thành phố
    • 2 giường đơn
    Nhập ngày để xem giá phòng
    Phòng 4 người (Quadruple Room)
    Phòng 4 người (Quadruple Room)
    ...
    • Diện tích phòng: 25 m²
    • Hướng phòng: Thành phố
    • 2 giường đơn và 1 giường đô...
    Nhập ngày để xem giá phòng
    Phòng cho 3 người (Triple)
    Phòng cho 3 người (Triple)
    ...
    • Diện tích phòng: 22 m²
    • Hướng phòng: Thành phố
    • 1 giường đơn và 1 giường đô...
    Nhập ngày để xem giá phòng
    Phòng Đơn (Single)
    Phòng Đơn (Single)
    ...
    • Diện tích phòng: 10 m²
    • Hướng phòng: Thành phố
    • 1 giường đơn
    Nhập ngày để xem giá phòng
    Double Or Twin With Double Bed
    Double Or Twin With Double Bed
    ...
      Nhập ngày để xem giá phòng
      Phòng Cổ điển Đơn (Classic Single Room)
      Phòng Cổ điển Đơn (Classic Single Room)
      ...
        Nhập ngày để xem giá phòng
        Basic Double/Twin
        Basic Double/Twin
        ...
          Nhập ngày để xem giá phòng
          Căn hộ Tiêu chuẩn (Apartment Standard)
          Căn hộ Tiêu chuẩn (Apartment Standard)
          ...
            Nhập ngày để xem giá phòng
            Phòng Ở chung (Shared Room)
            Phòng Ở chung (Shared Room)
            ...
              Nhập ngày để xem giá phòng
              Xếp hạng chỗ nghỉ|So với 7.574 chỗ nghỉ ở Florence
              Xem tất cả các xếp hạng
              Điểm cho độ thoải mái phòng
              7.0/10
              Điểm cho giá rẻ nhất
              Điểm đánh giá - Việt Nam
              5.4/10
              Điểm cho sự đáng đồng tiền
              6.6/10
              Tốt hơn
              99
              %
              chỗ nghỉ ở Florence
              Tốt hơn
              99
              %
              chỗ nghỉ ở Florence
              Tốt hơn
              99
              %
              chỗ nghỉ ở Florence
              Tốt hơn
              97
              %
              chỗ nghỉ ở Florence
              Giảm đến 30% với Ưu đãi nội bộ Agoda!

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              Kinh nghiệm du lịch Hotel Leonardo da Vinci

              Mô tả

              Ẩn

              Cơ sở vật chất được nói đến nhiều nhất

              Bữa sáng
              19 lần đề cập
              Dọn phòng
              5 lần đề cập
              Internet
              4 lần đề cập
              Nhận phòng/Trả phòng
              1 lần đề cập

              Cơ sở vật chất

              Ẩn

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              Khoảng cách hiển thị tính theo đường thẳng trên bản đồ. Khoảng cách thực tế có thể sẽ khác.
              Ẩn

              Đồ ăn và nơi ăn uống

              Lựa chọn ăn sáng

              kiểu lục địa
              Ý

              Đi đâu gần đây

              Khoảng cách hiển thị tính theo đường thẳng trên bản đồ. Khoảng cách thực tế có thể sẽ khác.
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              Thông tin cần lưu ý

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              Bài đánh giá Hotel Leonardo da Vinci từ khách thật

              Đánh giá tổng thể
              6,7
              Hài Lòng
              Dựa trên 521 bài đánh giá
              Đánh giá từ khách hàng đã xác thực trên
              Nhận xét trên Agoda (234)Nhận xét trên Booking.com (287)
              Điểm số qua Agoda6,8
              /
              10
              Độ sạch sẽ7,1
              Tiện nghi5,9
              Vị trí7,2
              Sự thoải mái và chất lượng phòng7,1
              Dịch vụ7,1
              Đáng giá tiền6,7
              Điểm cao đối với Florence
              Xếp hạng:
              9+ Hiếm Có (24)
              8-9 Xuất Sắc (19)
              7-8 Rất Tốt (31)
              6-7 Tốt (17)
              <6 Dưới Mức Mong Đợi (61)
              Thời điểm trong năm
              Tháng 3 - Tháng 5 (29)
              Tháng 6 - Tháng 8 (73)
              Tháng 9 - Tháng 11 (37)
              Tháng 12 - Tháng 2 (13)
              Tất cả mọi du khách (234)
              Mọi loại phòng
              Mọi ngôn ngữ

              Hiển thị nhận xét có đề cập đến 

              Đang hiển thị 152 nhận xét thực từ du khách
              12345
              5,2
              Nuttrakritta từ Vương quốc Anh
              Cặp đôi
              Giường Đôi
              Đã ở 2 đêm vào Tháng Bảy 2019

              Trên Trung Bình”

              Room has mosquitoes which I am allegy. The shower mirror is broken which I dont understand why the hotel still let the guest to check in that room.. The room is totally different from the image shown in the website,, looks very old,, not sure the blanket is clean because I was prickly heat..

              Đã nhận xét vào 18 Tháng Bảy 2019
              2,4
              Carla
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Sáu 2019

              Book litrally any where else, even staff are embarrassed to work here ”

              I dont normally leave reviews but this place was truley awful. We arrived before check in so we dropped of our bags to explore the city. When we returned the receptionist was unstaffed and a bags left in plain sight unattened. We had phones, laptops, passport, cash and cameras in these bags. It was by pure luck nothing was taken. We then tracked down the only staff member 30mins later, we found him on the roof of the hotel trying to fix the aircon. Why only one staff memeber was rostered is beyond me, and a reflection of poor managmemt trying to cut corners. This staff member was stressed and embarresed at the state of affairs. The city was entering a heat wave of min 40'c, and there was no indication of when or if the air con was going to work. The staff member himself said there is so much wrong with the hotel he almost expects it now. We spent 2hr on the phone organising a refund, and through persistence received it. Other customers werent so lucky. please just book any where els

              Đã nhận xét vào 01 Tháng Bảy 2019

              Dear Carla, thank you for your very kind request. I do not understand why you do not say that you have been relocated to another 4 stars hotels at 50 meters from our hotel. With the high temperatures we had in Florence our AC machine crashed out and the front desk agent was trying to fix the AC (I'd like to remind you that accident was on sunday and it wasn't so easy to have some technicians to fix the AC immediately). It is very sad, to read your reviews. You spent 20 minutes by phone and after 30 minutes you were at the other hotel. Emergency could happen, unfortunately, and, especcially in your case, we tried to find best solution. Kind regards, Reservation Department

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              2,4
              Carla
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Sáu 2019

              No air con, no receptionist and staff embarrassed to work there”

              I dont normally leave reviews but this place was truley awful. We arrived before check in so we dropped of our bags to explore the city. When we returned the receptionist was unstaffed and a bags left in plain sight unattened. We had phones, laptops, passport, cash and cameras in these bags. It was by pure luck nothing was taken. We then tracked down the only staff member 30mins later, we found him on the roof of the hotel trying to fix the aircon. Why only one staff memeber was rostered is beyond me, and a reflection of poor managmemt trying to cut corners. This staff member was stressed and embarresed at the state of affairs. The city was entering a heat wave of min 40'c, and there was no indication of when or if the air con was going to work. The staff member himself said there is so much wrong with the hotel he almost expects it now. We spent 2hr on the phone organising a refund, and through persistence received it. Other customers werent so lucky. please just book any where els

              Đã nhận xét vào 30 Tháng Sáu 2019

              Dear Carla, thank you for your very kind request. I do not understand why you do not say that you have been relocated to another 4 stars hotels at 50 meters from our hotel. With the high temperatures we had in Florence our AC machine crashed out and the front desk agent was trying to fix the AC (I'd like to remind you that accident was on sunday and it wasn't so easy to have some technicians to fix the AC immediately). It is very sad, to read your reviews. You spent 20 minutes by phone and after 30 minutes you were at the other hotel. Emergency could happen, unfortunately, and, especcially in your case, we tried to find best solution. Kind regards, Reservation Department

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              8,0
              Tuyệt vời
              Kevin từ Hoa Kỳ
              Du lịch một mình
              Phòng Đơn
              Đã ở 4 đêm vào Tháng Sáu 2019

              Rất tốt”

              The hotel is located in the new developing area (many new buildings as 2019 summer) on the other side of the train station (there is a underpass for pedestrians to cut through the rails and you can be in the Florence city center within 5 mins). I was a bit concern about the safety but it seems very safe to me even walking during the nights.

              Đã nhận xét vào 28 Tháng Sáu 2019
              3,2
              Murati từ Thái Lan
              Đi công tác
              Giường Đôi
              Đã ở 3 đêm vào Tháng Sáu 2019

              Uncleanness room and bath room”

              The room has a lot of dust which doesn’t the same as picture the picture in Agoda. I never found the bathroom that have not partition between shower and toilet. When I take a bath, the bathroom was flooded. Housekeeper doesn’t get rid the trash in the bathroom.

              Đã nhận xét vào 19 Tháng Sáu 2019
              4,8
              patrica từ Philippines
              Nhóm
              Giường Đôi
              Đã ở 3 đêm vào Tháng Tư 2019

              staff was not welcoming and not helpful”

              1. upon arrival with our car rental, we parked directly in front of the hotel since we were not given clear instructions that the hotel parking was behind. the hotel staff at the counter rudely told us to remove car . all he needed to do was advise us calmly that th parking is behind the building. 2. upon checking in I inquired as to the sign that announced parking fee of euro20/day. I told the staff that it was not declared on agoda nor did the hotel advise me when I double checked on available parking. he rudely responded with YOU HAVE TO PAY THE PARKING. zero customer service attitude. so when I responded with this is not fair trade practice, the hotel should be trabsparent about costs, he begrudgingly said he will tell management. 3. on day of check out, I asked him if he told management and he said no. hnesly he was the worse hotel staff I have ever encountered. management should be advise they have a terrible staff. they can check who handled my check in and check out

              Đã nhận xét vào 29 Tháng Tư 2019
              4,8
              Pham từ Việt Nam
              Du lịch một mình
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Bảy 2019

              Chấp nhận được”

              It takes few minutes walk from ce ntral station and city center. However, there are a lot of mosquitoes in the room. I managed to kill about ten of them over the two ngiht stay. There are mosses and hairs left in the shower cabin. The staff did not make room at anytine during my stay. I see other guests left their food trash in the corridor.

              Đã nhận xét vào 10 Tháng Bảy 2019
              8,8
              Tuyệt vời
              Deanna từ Vương quốc Anh
              Cặp đôi
              Phòng Tiêu chuẩn giường đôi
              Đã ở 3 đêm vào Tháng Ba 2019

              Lovely hotel ”

              The hotel wasn't too far from the centre of everything, close to train station, we were worried once we got to our room we were going to hear the trams going past all the time and wake us up in the morning but they weren't that loud in the end. Beautiful hotel, very clean, comfy bed, friendly staff. My only issue that both me and my partner had was the wifi is was absolutely shocking and we were only on the 1st floor. It was very slow and by the last day both our phones wouldn't even connect to it. Other than that great stay.

              Đã nhận xét vào 19 Tháng Ba 2019
              9,2
              Trên cả tuyệt vời
              Martina từ Indonesia
              Gia đình có em bé
              Phòng cho 3 người
              Đã ở 2 đêm vào Tháng Tám 2018

              Nice hotel, no lift to 1st floor difficult for stroller”

              Book for triple room and they provide us baby crib as requested. Room was on 1st floor but from the hotel lobby to 1st floor there is no elevator. But there is separate lift goes to another floor, I am confused of the layout of the hotel cause some floor has elevator some can't use the same elevator. Staff were very nice. Breakfast was good. Bathroom needs serious upgrade cause its smell funny, the shower door once it close it's hard to open from inside. Room size was big. There are construction on the road in front of the hotel so I assumed car cannot reach the hotel cause the road become so narrow, according to the receptionist the construction has started since 2 years ago and should be finished by now but there is no sign that it's going to be finish soon since no construction workers there to actually works on it. Walking distance from train station but not super close.

              Đã nhận xét vào 22 Tháng Tám 2018
              9,3
              Trên cả tuyệt vời
              David từ Vương quốc Anh
              Cặp đôi
              Giường Đôi
              Đã ở 2 đêm vào Tháng Sáu 2015

              Stay at leonardo”

              Location, room & staff

              Booking into the Leonardo was easy, staff where helpful and good size rooms, location is very good 5 minutes walk gets you to a plethora of restaurants. Another 5 minutes and you are in the centre of things, all in all a good stay

              Đã nhận xét vào 15 Tháng Sáu 2015
              8,0
              Tuyệt vời
              Vernon từ Ấn Độ
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Tư 2015

              Clean rooms with good breakfast”

              Clean rooms, Friendly Reception Staff, Free Wifi

              Hotel rooms and bathroom were very clean, Hotel looked deserted with most of the lights switched off and only Reception staff available. Breakfast spread was good. Bottled water is not available in hotel and staff said they have to order from out if required or closest place to buy is at the Train Station. Restaurant was closed but staff arranged taxi within 5 minutes. Area doesn't feel very safe to walk after 10PM.

              Đã nhận xét vào 12 Tháng Năm 2015
              2,0
              Armin
              Đi công tác
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Năm 2019

              Chấp nhận được”

              I had a hotel reservation 7may to 9may , when I arrived, they did not give me a room. They gave the room more expensive to someone else ،They sent me to another hotel. The roof floor of another hotel! I complain of you, and I will complain. I will never never nevr be back to your site. I have never seen such a thing. The booking agent was very rude.

              Đã nhận xét vào 13 Tháng Năm 2019

              Sorry Sir, I think you wrote a wrong review... I have difficult to understan what are you talking about. Kind regards, Reservation Dept.

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              4,8
              Jasmine
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Năm 2019

              Disappointed ”

              The room you see in the picture won’t be the room you pay for, we were expecting what seemed to be a perfect and spacious room but what we received was the opposite: a basic room (clean, I have to say it) with a bed that occupied almost the entire room and a claustrophobic bathroom. Staff at the reception seemed quite annoyed and didn’t really welcome us. Breakfast was a bit basic, we expected more even though it was good, and the staff there was really kind. Even if there have been some positive things, I wouldn’t come back in this hotel for my next visit in Firenze.

              Đã nhận xét vào 05 Tháng Năm 2019
              4,4
              aries từ Indonesia
              Gia đình có em bé
              Giường Đôi
              Đã ở 2 đêm vào Tháng Sáu 2019

              This hotel should be rated as 2 star not 4 star”

              Very helpful staff. Cons hotel condition and cleanest very poor

              Đã nhận xét vào 23 Tháng Sáu 2019
              6,8
              Hài Lòng
              Pradip từ Ấn Độ
              Gia đình có trẻ em
              Phòng 4 người
              Đã ở 2 đêm vào Tháng Bảy 2019

              Should not be called four star. Hardly any facilities .”

              Not a great hotel.

              Đã nhận xét vào 09 Tháng Bảy 2019
              8,0
              Tuyệt vời
              Jessica từ Vương quốc Anh
              Du lịch một mình
              Giường Đôi
              Đã ở 4 đêm vào Tháng Tám 2017

              Good value for money just a few let downs. ”

              The hotel itself was lovely, however directly outside the road has been dug up for a good mile to allow for a metro link to be put in so there's works outside from 7am most mornings and I wasn't made aware of this when I booked. No taxi drivers could drop you anywhere near it was always a good 10 min walk away. However the hotel is in a good location a 10 minute walk from the train station, the staff were helpful and lovely. Breakfast wasn't up to much though just your average contenental. Overall the hotel was clean comfortable and not too far away which was what I paid for however the works going on outside for me really did let it down.

              Đã nhận xét vào 28 Tháng Tám 2017
              8,0
              Tuyệt vời
              Antoni từ Hoa Kỳ
              Du lịch một mình
              Phòng Đơn
              Đã ở 6 đêm vào Tháng Tám 2017

              Great Location for Traveling Around the City but not really great for the Internet Connection”

              There is no doubt that this hotel is a few minutes to certain places like the Santa Monaca Church and the Arno Bridge, which I find really great. However, due to constructions taking place near the hotel, that meant the internet connection had to suffer, which was a shame. As a YouTube vlogger who does his very best to upload on a regular basis, some of my videos almost took forever to load, which infuriated in some occasions. Despite that, breakfast was still great and I still recommend this only for the location. Those looking for something less crowded, look elsewhere.

              Đã nhận xét vào 11 Tháng Tám 2017
              4,7
              suwat từ Thái Lan
              Cặp đôi
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Mười Một 2015

              very far hotel”

              big room but not clean

              we stayed for 2 nights in Florence , this hotel is very far from Roma termini and walk 15 minute. There are no mini mart or shop around the hotel. room is a little big but not new. breakfast just normal same as other hotel.

              Đã nhận xét vào 02 Tháng Mười Hai 2015
              4,7
              Edward từ Hoa Kỳ
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Chín 2015

              don't recommend”

              location

              The only nice thing I can say is that it wasn't too small. It was not particularly clean and the walls were paper thin. We could hear the cell phone vibrating alerts in the next room like it was in our head and we could hear detailed conversations about our neighbors' strategy for shipping packages home to avoid customs charges. This hotel seems to cater to larger tour groups, would not recommend for anything other than a last resort one-night stay.

              Đã nhận xét vào 28 Tháng Chín 2015
              8,0
              Tuyệt vời
              Eliza từ Úc
              Gia đình có trẻ em
              Giường Đôi
              Đã ở 4 đêm vào Tháng Bảy 2013

              Recently built modern design ”

              beautiful colored fish in a huge pond with glass bottom being the ceiling of the bar. Comfortable modern furniture at reception and lounges. Some artful modern cube chairs

              Nice stay, our room was very small though adequate. Excellent air conditioning. Room serviced with plenty of fresh various sized luxury towels and bathroom accessories every day. I loved the toothbrushes with little toothpastes in hygienically sealed plastic. Plastic glasses also came sealed in cellophane. There are a couple of bars close by for coffee and sandwiches but no restaurants. We dined at the hotel restaurant that has a very excellent set menu with adequate choices. Set price of 20€ for a Four course dinner - very Good. Gourmet food at dinner as well as breakfast. Breakfast was the best you can imagine . I Just have to make a listSelf service with abundance of absolutely everything. Fresh fruit, few types of cereals, scrambled eggs, boiled eggs, cooked and cold ham and mortadella , cheeses, three kinds of pure juices, three kinds of rolls, bread for toast, toasts in packets, tubs of yoghurt , sweet tarts, crausson, tea and good coffee on

              Đã nhận xét vào 15 Tháng Bảy 2013
              12345

              Bài đánh giá Hotel Leonardo da Vinci từ khách thật

              Đánh giá tổng thể
              6,7
              Hài Lòng
              Dựa trên 521 bài đánh giá
              Đánh giá từ khách hàng đã xác thực trên
              Nhận xét trên Agoda (234)Nhận xét trên Booking.com (287)
              Điểm số qua Agoda6,8
              /
              10
              Độ sạch sẽ7,1
              Tiện nghi5,9
              Vị trí7,2
              Sự thoải mái và chất lượng phòng7,1
              Dịch vụ7,1
              Đáng giá tiền6,7
              Điểm cao đối với Florence
              Xếp hạng:
              9+ Hiếm Có (24)
              8-9 Xuất Sắc (19)
              7-8 Rất Tốt (31)
              6-7 Tốt (17)
              <6 Dưới Mức Mong Đợi (61)
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              Hiển thị nhận xét có đề cập đến 

              Đang hiển thị 152 nhận xét thực từ du khách
              12345
              5,2
              Nuttrakritta từ Vương quốc Anh
              Cặp đôi
              Giường Đôi
              Đã ở 2 đêm vào Tháng Bảy 2019

              Trên Trung Bình”

              Room has mosquitoes which I am allegy. The shower mirror is broken which I dont understand why the hotel still let the guest to check in that room.. The room is totally different from the image shown in the website,, looks very old,, not sure the blanket is clean because I was prickly heat..

              Đã nhận xét vào 18 Tháng Bảy 2019
              2,4
              Carla
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Sáu 2019

              Book litrally any where else, even staff are embarrassed to work here ”

              I dont normally leave reviews but this place was truley awful. We arrived before check in so we dropped of our bags to explore the city. When we returned the receptionist was unstaffed and a bags left in plain sight unattened. We had phones, laptops, passport, cash and cameras in these bags. It was by pure luck nothing was taken. We then tracked down the only staff member 30mins later, we found him on the roof of the hotel trying to fix the aircon. Why only one staff memeber was rostered is beyond me, and a reflection of poor managmemt trying to cut corners. This staff member was stressed and embarresed at the state of affairs. The city was entering a heat wave of min 40'c, and there was no indication of when or if the air con was going to work. The staff member himself said there is so much wrong with the hotel he almost expects it now. We spent 2hr on the phone organising a refund, and through persistence received it. Other customers werent so lucky. please just book any where els

              Đã nhận xét vào 01 Tháng Bảy 2019

              Dear Carla, thank you for your very kind request. I do not understand why you do not say that you have been relocated to another 4 stars hotels at 50 meters from our hotel. With the high temperatures we had in Florence our AC machine crashed out and the front desk agent was trying to fix the AC (I'd like to remind you that accident was on sunday and it wasn't so easy to have some technicians to fix the AC immediately). It is very sad, to read your reviews. You spent 20 minutes by phone and after 30 minutes you were at the other hotel. Emergency could happen, unfortunately, and, especcially in your case, we tried to find best solution. Kind regards, Reservation Department

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              2,4
              Carla
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Sáu 2019

              No air con, no receptionist and staff embarrassed to work there”

              I dont normally leave reviews but this place was truley awful. We arrived before check in so we dropped of our bags to explore the city. When we returned the receptionist was unstaffed and a bags left in plain sight unattened. We had phones, laptops, passport, cash and cameras in these bags. It was by pure luck nothing was taken. We then tracked down the only staff member 30mins later, we found him on the roof of the hotel trying to fix the aircon. Why only one staff memeber was rostered is beyond me, and a reflection of poor managmemt trying to cut corners. This staff member was stressed and embarresed at the state of affairs. The city was entering a heat wave of min 40'c, and there was no indication of when or if the air con was going to work. The staff member himself said there is so much wrong with the hotel he almost expects it now. We spent 2hr on the phone organising a refund, and through persistence received it. Other customers werent so lucky. please just book any where els

              Đã nhận xét vào 30 Tháng Sáu 2019

              Dear Carla, thank you for your very kind request. I do not understand why you do not say that you have been relocated to another 4 stars hotels at 50 meters from our hotel. With the high temperatures we had in Florence our AC machine crashed out and the front desk agent was trying to fix the AC (I'd like to remind you that accident was on sunday and it wasn't so easy to have some technicians to fix the AC immediately). It is very sad, to read your reviews. You spent 20 minutes by phone and after 30 minutes you were at the other hotel. Emergency could happen, unfortunately, and, especcially in your case, we tried to find best solution. Kind regards, Reservation Department

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              8,0
              Tuyệt vời
              Kevin từ Hoa Kỳ
              Du lịch một mình
              Phòng Đơn
              Đã ở 4 đêm vào Tháng Sáu 2019

              Rất tốt”

              The hotel is located in the new developing area (many new buildings as 2019 summer) on the other side of the train station (there is a underpass for pedestrians to cut through the rails and you can be in the Florence city center within 5 mins). I was a bit concern about the safety but it seems very safe to me even walking during the nights.

              Đã nhận xét vào 28 Tháng Sáu 2019
              3,2
              Murati từ Thái Lan
              Đi công tác
              Giường Đôi
              Đã ở 3 đêm vào Tháng Sáu 2019

              Uncleanness room and bath room”

              The room has a lot of dust which doesn’t the same as picture the picture in Agoda. I never found the bathroom that have not partition between shower and toilet. When I take a bath, the bathroom was flooded. Housekeeper doesn’t get rid the trash in the bathroom.

              Đã nhận xét vào 19 Tháng Sáu 2019
              4,8
              patrica từ Philippines
              Nhóm
              Giường Đôi
              Đã ở 3 đêm vào Tháng Tư 2019

              staff was not welcoming and not helpful”

              1. upon arrival with our car rental, we parked directly in front of the hotel since we were not given clear instructions that the hotel parking was behind. the hotel staff at the counter rudely told us to remove car . all he needed to do was advise us calmly that th parking is behind the building. 2. upon checking in I inquired as to the sign that announced parking fee of euro20/day. I told the staff that it was not declared on agoda nor did the hotel advise me when I double checked on available parking. he rudely responded with YOU HAVE TO PAY THE PARKING. zero customer service attitude. so when I responded with this is not fair trade practice, the hotel should be trabsparent about costs, he begrudgingly said he will tell management. 3. on day of check out, I asked him if he told management and he said no. hnesly he was the worse hotel staff I have ever encountered. management should be advise they have a terrible staff. they can check who handled my check in and check out

              Đã nhận xét vào 29 Tháng Tư 2019
              4,8
              Pham từ Việt Nam
              Du lịch một mình
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Bảy 2019

              Chấp nhận được”

              It takes few minutes walk from ce ntral station and city center. However, there are a lot of mosquitoes in the room. I managed to kill about ten of them over the two ngiht stay. There are mosses and hairs left in the shower cabin. The staff did not make room at anytine during my stay. I see other guests left their food trash in the corridor.

              Đã nhận xét vào 10 Tháng Bảy 2019
              8,8
              Tuyệt vời
              Deanna từ Vương quốc Anh
              Cặp đôi
              Phòng Tiêu chuẩn giường đôi
              Đã ở 3 đêm vào Tháng Ba 2019

              Lovely hotel ”

              The hotel wasn't too far from the centre of everything, close to train station, we were worried once we got to our room we were going to hear the trams going past all the time and wake us up in the morning but they weren't that loud in the end. Beautiful hotel, very clean, comfy bed, friendly staff. My only issue that both me and my partner had was the wifi is was absolutely shocking and we were only on the 1st floor. It was very slow and by the last day both our phones wouldn't even connect to it. Other than that great stay.

              Đã nhận xét vào 19 Tháng Ba 2019
              9,2
              Trên cả tuyệt vời
              Martina từ Indonesia
              Gia đình có em bé
              Phòng cho 3 người
              Đã ở 2 đêm vào Tháng Tám 2018

              Nice hotel, no lift to 1st floor difficult for stroller”

              Book for triple room and they provide us baby crib as requested. Room was on 1st floor but from the hotel lobby to 1st floor there is no elevator. But there is separate lift goes to another floor, I am confused of the layout of the hotel cause some floor has elevator some can't use the same elevator. Staff were very nice. Breakfast was good. Bathroom needs serious upgrade cause its smell funny, the shower door once it close it's hard to open from inside. Room size was big. There are construction on the road in front of the hotel so I assumed car cannot reach the hotel cause the road become so narrow, according to the receptionist the construction has started since 2 years ago and should be finished by now but there is no sign that it's going to be finish soon since no construction workers there to actually works on it. Walking distance from train station but not super close.

              Đã nhận xét vào 22 Tháng Tám 2018
              9,3
              Trên cả tuyệt vời
              David từ Vương quốc Anh
              Cặp đôi
              Giường Đôi
              Đã ở 2 đêm vào Tháng Sáu 2015

              Stay at leonardo”

              Location, room & staff

              Booking into the Leonardo was easy, staff where helpful and good size rooms, location is very good 5 minutes walk gets you to a plethora of restaurants. Another 5 minutes and you are in the centre of things, all in all a good stay

              Đã nhận xét vào 15 Tháng Sáu 2015
              8,0
              Tuyệt vời
              Vernon từ Ấn Độ
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Tư 2015

              Clean rooms with good breakfast”

              Clean rooms, Friendly Reception Staff, Free Wifi

              Hotel rooms and bathroom were very clean, Hotel looked deserted with most of the lights switched off and only Reception staff available. Breakfast spread was good. Bottled water is not available in hotel and staff said they have to order from out if required or closest place to buy is at the Train Station. Restaurant was closed but staff arranged taxi within 5 minutes. Area doesn't feel very safe to walk after 10PM.

              Đã nhận xét vào 12 Tháng Năm 2015
              2,0
              Armin
              Đi công tác
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Năm 2019

              Chấp nhận được”

              I had a hotel reservation 7may to 9may , when I arrived, they did not give me a room. They gave the room more expensive to someone else ،They sent me to another hotel. The roof floor of another hotel! I complain of you, and I will complain. I will never never nevr be back to your site. I have never seen such a thing. The booking agent was very rude.

              Đã nhận xét vào 13 Tháng Năm 2019

              Sorry Sir, I think you wrote a wrong review... I have difficult to understan what are you talking about. Kind regards, Reservation Dept.

              Đã phản hồi 03 Tháng Bảy 2019
              Hotel Leonardo da Vinci
              4,8
              Jasmine
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Năm 2019

              Disappointed ”

              The room you see in the picture won’t be the room you pay for, we were expecting what seemed to be a perfect and spacious room but what we received was the opposite: a basic room (clean, I have to say it) with a bed that occupied almost the entire room and a claustrophobic bathroom. Staff at the reception seemed quite annoyed and didn’t really welcome us. Breakfast was a bit basic, we expected more even though it was good, and the staff there was really kind. Even if there have been some positive things, I wouldn’t come back in this hotel for my next visit in Firenze.

              Đã nhận xét vào 05 Tháng Năm 2019
              4,4
              aries từ Indonesia
              Gia đình có em bé
              Giường Đôi
              Đã ở 2 đêm vào Tháng Sáu 2019

              This hotel should be rated as 2 star not 4 star”

              Very helpful staff. Cons hotel condition and cleanest very poor

              Đã nhận xét vào 23 Tháng Sáu 2019
              6,8
              Hài Lòng
              Pradip từ Ấn Độ
              Gia đình có trẻ em
              Phòng 4 người
              Đã ở 2 đêm vào Tháng Bảy 2019

              Should not be called four star. Hardly any facilities .”

              Not a great hotel.

              Đã nhận xét vào 09 Tháng Bảy 2019
              8,0
              Tuyệt vời
              Jessica từ Vương quốc Anh
              Du lịch một mình
              Giường Đôi
              Đã ở 4 đêm vào Tháng Tám 2017

              Good value for money just a few let downs. ”

              The hotel itself was lovely, however directly outside the road has been dug up for a good mile to allow for a metro link to be put in so there's works outside from 7am most mornings and I wasn't made aware of this when I booked. No taxi drivers could drop you anywhere near it was always a good 10 min walk away. However the hotel is in a good location a 10 minute walk from the train station, the staff were helpful and lovely. Breakfast wasn't up to much though just your average contenental. Overall the hotel was clean comfortable and not too far away which was what I paid for however the works going on outside for me really did let it down.

              Đã nhận xét vào 28 Tháng Tám 2017
              8,0
              Tuyệt vời
              Antoni từ Hoa Kỳ
              Du lịch một mình
              Phòng Đơn
              Đã ở 6 đêm vào Tháng Tám 2017

              Great Location for Traveling Around the City but not really great for the Internet Connection”

              There is no doubt that this hotel is a few minutes to certain places like the Santa Monaca Church and the Arno Bridge, which I find really great. However, due to constructions taking place near the hotel, that meant the internet connection had to suffer, which was a shame. As a YouTube vlogger who does his very best to upload on a regular basis, some of my videos almost took forever to load, which infuriated in some occasions. Despite that, breakfast was still great and I still recommend this only for the location. Those looking for something less crowded, look elsewhere.

              Đã nhận xét vào 11 Tháng Tám 2017
              4,7
              suwat từ Thái Lan
              Cặp đôi
              Phòng Đơn
              Đã ở 2 đêm vào Tháng Mười Một 2015

              very far hotel”

              big room but not clean

              we stayed for 2 nights in Florence , this hotel is very far from Roma termini and walk 15 minute. There are no mini mart or shop around the hotel. room is a little big but not new. breakfast just normal same as other hotel.

              Đã nhận xét vào 02 Tháng Mười Hai 2015
              4,7
              Edward từ Hoa Kỳ
              Cặp đôi
              Giường Đôi
              Đã ở 1 đêm vào Tháng Chín 2015

              don't recommend”

              location

              The only nice thing I can say is that it wasn't too small. It was not particularly clean and the walls were paper thin. We could hear the cell phone vibrating alerts in the next room like it was in our head and we could hear detailed conversations about our neighbors' strategy for shipping packages home to avoid customs charges. This hotel seems to cater to larger tour groups, would not recommend for anything other than a last resort one-night stay.

              Đã nhận xét vào 28 Tháng Chín 2015
              8,0
              Tuyệt vời
              Eliza từ Úc
              Gia đình có trẻ em
              Giường Đôi
              Đã ở 4 đêm vào Tháng Bảy 2013

              Recently built modern design ”

              beautiful colored fish in a huge pond with glass bottom being the ceiling of the bar. Comfortable modern furniture at reception and lounges. Some artful modern cube chairs

              Nice stay, our room was very small though adequate. Excellent air conditioning. Room serviced with plenty of fresh various sized luxury towels and bathroom accessories every day. I loved the toothbrushes with little toothpastes in hygienically sealed plastic. Plastic glasses also came sealed in cellophane. There are a couple of bars close by for coffee and sandwiches but no restaurants. We dined at the hotel restaurant that has a very excellent set menu with adequate choices. Set price of 20€ for a Four course dinner - very Good. Gourmet food at dinner as well as breakfast. Breakfast was the best you can imagine . I Just have to make a listSelf service with abundance of absolutely everything. Fresh fruit, few types of cereals, scrambled eggs, boiled eggs, cooked and cold ham and mortadella , cheeses, three kinds of pure juices, three kinds of rolls, bread for toast, toasts in packets, tubs of yoghurt , sweet tarts, crausson, tea and good coffee on

              Đã nhận xét vào 15 Tháng Bảy 2013
              12345
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