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Noise guests and door lock problem”
Local Guesses got drunk and noisy all night long
Hotel is nice but very far from the center. You can’t go any where after sunset without transport.”
The hotel is very far away from the center.
Had to cancel the trip due to last minute changes and they didn't refund a single penny from the entire cost. I can understand if they charged the 1st day cost but the entire booking being non-refundable is highway robbery.
Very disappointed ”
This resort is way way too far away. Room and facilities need serious update. The beach is filled with trashed. Staff is not helpful nor friendly. Very disappointed experience :(((
Location is bad”
It wasn't too bad. Valued of money and earnd experiences since we like to discover. I just feel sorry for them if I share these specific issues below, since the location they choose to do the business is going down: 1. Horrible location: my family went by car, but we still freak out since it is so far like 30 mins to the center. And the resorts around are closed, broken, and deep in forest with no road lights at night. Very creepy until you see the resort :) feel so sorry for those who have to wait for taxi, or there may not be any taxi want to pick customers there. So if you stay inside only and check out daylight. You'll be fine. 2. Room facilities is so poor and old and sticky Well, the pool was okay, the sea was fine but be careful since the resort lightguard is none.
Not impressed ”
The resort was beautiful but it was overshadowed by all the problems we had . We came into our room to find urine all over the toilet seat which is not a big deal but later that night when we were sleeping on our bed we realized it also smelled strongly of urine. When we went to the front desk to inform them of this problem they were not at all surprised. They switched us to another room that had problem with the lock on the door so we were constantly getting locked in and out of our room. If you like the smell of urine this place is for you. Not impressed.
Need more maintenance properly.”
The equiptments have not been maintenance properly,the sink cannot be drained , the water is not hot enough ,the room and bed sheet is smelly and the toilet is not clean.No elevator for the 3rd floor which we stayed and the key card didn't work when we got in so that we had to lost the time to wait for the key, but the staff changed the room immediately once we requested. Staff can not communicate in English well , make us a bit mess when we checked in. The hotel is located in long distance . But nice pricate beach.
Hotel at Mui Ne”
Overall the hotel is good, all facilities are available such as pool and gym. The hotel is in front of the beach but we can't swim there as the wind and waves are very strong and unsafe, especially for the children. The hotel is far away from the central of the city or villages, so it's good for travellers who looking for a deserted place but not good for whom going for party or close to bar or looking for music. The taxi also neither stand by around the hotel, very difficult to find, we have to order via receptionist and waiting till the taxi arrive, so you have to spend the time around 30 minutes before you got the taxi. The water tap also very bad, I got the room with small flow of water. One more thing, the hotel is located between white sand dunes and red sand dunes, so the hotel is close and good enough for travelling to both of areas. For the moslem, there is very difficult to get the halal food, we have to find grilled fish and noodle with halal mark on the cup or package.
this hotel is not at good location. The room big but the facilities were not great. There is not security guard at swimming fool so that you have to be careful if travel with children.
Nice and new hotel, but not good location”
This hotel is a way from town. It is good for someone wants a quiet time. Even hotel is very new but facility is eroded by sea-water. The wave and wind are too strong here. it is difficult to swim. Room is big. Breakfast is good. I dont know why they dont have staff at the pool as other resort.
Not guite up to snuff”
Staff was great , had a great pool but everything felt a bit weathered. The beach was filthy .
Good Room condition, but quite tricky advertisment”
We booked for Ocean view room, and the staff provides us a room without any Ocean view. They say the Building was name "Ocean view". We complained for that, then they change us to another room, with minor ocean view. Room was in good condition, clean, extremely large room. It is quite far away from locations, so it took lots of time travelling
The view to the sea is obscured by too many trees
We had a bad experience with this resort. It does not deserve a 4-star-level because of poor service at the restaurant, too many trees and so dark in the resort, mosquitoes in the room ... In our opinion, it is only at 3-star-level resort.
Overall simply disappointing - especially the staff!”
Positve: - Nice pool - Clean rooms Negative: - Unfriendly staff - A lot of the Hotel is not kept in shape (room, fitness, restaurant)
A good resort”
good place to hide away”
Very good feeling, far away from the tourist area and very quite. Good place to get away and hang out with nature.
Such a nice hotel”
I just spent one night at the hotel but it's a really nice hotel and left me a good impression. The hotel staff are so friendly and helpful. The bed is so comfortable that I just wanted to wake up late in the morning. The room is clean & at a good standard. I'm totaly satisfied with this hotel and will recommend my friends to stay here if they go to Phan Thiet.
i love this resort , it gave me a comfortable holidays with my girlfriend . the staffs are friendly , bicycle is free . special the beach is beautiful and natural . I think this place will be first choice for my vacation in near future . Thanks to give me great vacation .
Overall OK stay”
The hotel is at Suoi Nuoc so it is about 20km from the main beach stream. It is much less busy area with cleaner beaches and sea but not for action seekers. The hotel was OK, however there were on going construction on the beach area which made it unusable - ended up going to a close by Jibe's club for sun bathing. The swimming pool is very good, so is the food, rooms are good sized, very clean and well attended to. Staff is trying its best to please you and be helpful. Everything else demands much improvement - bed sheets, oversized pillows, yellowish water in the sink and purely controlled water stream in the shower. As well, the ~14" LCD TV in the room is a joke - who had thought to put such TV in a hotel built at 2013?
Potable water had a yellow colour and I thought it was not potable but I had to use for bathing ( we had to use bottled water for drinking and teeth brushing ). After a day there, I regconised that the resort hadn't recruited enough personnels
En dehors de la zone touristique et mal signale. Fait exceptionnel, AGODA n'avait pas mentionne le numero de telephone de l'hotel ( plus pratique pour les appeler) et donnait une adresse tres approximative. La plage n'est pas propre, eau croupie, hydrocarbures dans l'eau parce que l'assainissement n'est pas realise. Le complexe est beau, piscine magnifique, chambres OK, tres calme.
Sejour très agréable”
Tout était comme prévu
室内について・・ ・致命的な問題として３泊四日の滞在中、水周りの全ての蛇口から濁り水が出続けました。 バスタブ一杯にすると薄いお茶の様な感じです。 ・お湯が満足に出ず、時間によってはゴボゴボと音を出しながらぬるい水が時々ちょろちょろ出るような状態でした。 ・ベットメイク後に掛け布団を広げると髪の毛が何本も落ちていました、チェックしたところシーツも枕カバーも変えていませんでした。床を掃いてタオル交換、消耗品を補充し布団を元に戻しただけです。 洗面所等を清掃した痕跡はありませんでした。 自前のタオルを敷いて寝る必要があるバックパッカー向けの安宿のような掃除で、かなりびっくりしました。 掃除の基準・手順等をしっかりと管理していないので、スタッフが横着し放題なんだろうと思います。 朝食について・・ ・コーヒー・紅茶はあるがベトナムコーヒー用のコンデスンスミルクと砂糖だけで、牛乳・コーヒーミルクはない。 ・パン類はトーストとバゲットと２種類あるが、バター・マーガリン・ジャムは一切ない。 ・サラダ類もレタス・きゅうり・トマトのスライスなど、4～5皿あるがドレッシング類はない。 外国人はなんでこんなもん食べるんだろうなっていう程度で出している興味のなさと無関心が端々に溢れてます。 ・立地等について・・ かなり外れにあり、ビーチの一番賑やかなエリアまでタクシー・路線バスで20分程度掛かります。 周りは200～300ｍ間隔でホテル点在する以外が何もないので、静かな事は間違いないです（その点を期待しての滞在でした）。 階段を下りて直ぐのビーチもホテルの滞在者以外はいないのでゆったりとしています。 プールも築年数が浅いのできれいです。 Ｗifiはパースワードなしのスポットがホテル各所にあり便利でした。 全体として・・ ホテルってこんな感じ？っていう雰囲気だけで運営していて、何がどれくらい不足していて今後どうするべきか解っていないという印象です、今後設備にガタが来て（現状の濁り水の放置は論外）劣化が進むんだろうと思うと、仮にスタッフの教育が劇的に進んでもとても追いつかないないんだろうなと想像出来ますので、再訪はないと思います。 これはベトナムの中流ホテル全般に言える事かもしれませんが、ホテルスタッフに悪意がある訳ではなく、外国人がホテルに何を期待し何に対してお金を払うのかわかっていないし、自分が利用する事もないのであまり興味がないのが伝わってきます。 ベトナムのサービス業全般、下と上だけで中間が育たない現状を象徴しているホテルだと思い、勉強になりました。
일단 위치가 보케거리랑 시내랑 너무 멀어요ㅠㅠ 그치만 시내버스가 20분에 한번씩 바로앞에 지나가서 타고 나갈 수 있습니다. 처음에 체크인 할때 빼고 계속 시내버스 타고 다녔어요! 그래서 가격 먼거는 그럭저럭 불만 없었습니다. 조식은 ,, 진짜 메뉴 다섯손가락으로 셀수 있을 정도 ,, ㅎㅎ 직원들은 딱 웃으면서 대하는정도 ?.. 다른 호텔에 비해 미친 친절은 아니였습니다. 그치만 바로앞에 바다라서 사람도 없고 사진찍고 잘 놀았어요 엄청 조용한 쉬기 좋은 곳이였습니다 숙소는 다 창문이라 커튼으로만 가릴 수 있는데 그게 좀 찝찝했어요,, ㅎ
위치는 시내에서 정말 오래 걸려서 좀 아쉬웠지만 호텔 자체는 예쁘고 수영장도 너무 좋았습니다. 숙소 구조도 좋았고 직원 분들도 친절 하셨습니다. 조식이나 레스토랑은 최악은 아니지만 기대는 안하시는게 나을 것 같아요
위치를 제외하면 만족스러움. 무이네 시네나 보케거리에서 상당히 멈. 다만, 무이네 시내 버스를 이용해도 충분히 왔다갔다 할수 있음. (택시보다 훨씬 저렴하고, 이동 시간도 비슷함) 조용히 쉬고 싶다면 여기만큼 좋은곳은 없음
깨끗하고 조용하나 외진곳”
아기자기한 정원 청결한 방과 수영장 이 장점이나 시내에서 너무 외진곳에 위치해 자가용이나 오토바이가 없으면 접근 불가 조식은 너무 무성의 함 위치와 식사 제외하곤 아주 훌륭함
Ett paradis för de eller dem som vill vila upp sig och hämta ny energi för kropp och själen"”
Bra för alla även barnfamiljer. Härlig stor pool och fin stor trädgård. Trevlig personal. Det är andra året vi är där nu tidigare med våra barn och nu som barnfritt. Kommer åter till Madam Cuc som är mycket trevlig både hon och maken. Tack för en trevlig vecka !!!
Mitt ny semester paradis”
Mycket fint! Bra väder lite havsbad och ett fint läge för poolen. Nära till allt vi behövde som maten, bad, mm Tyst på natten och fin luft och natur. Vill bara varna för 4w som uthyres vid en utflykt till den vita sanddynorna det var ett bluff företag!!! Ljög och försöker lura turister på pengar och 4w orkade inte två yngre pojkar. Dom var hotfulla när vi visste att de ljög om priset för en tur, råder alla att se upp med det företaget. Detta kan ju inte Hotelet lastas för dom har sköts sig mycket bra och jag kommer att återvända dit igen!
Mooi hotel, maar ver weg van de strip”
Fantastisk hotel, med utrolig hjelpsome ansatte! ”
Vi trivdes kjempe godt på hotellet. Bassenget var fantastisk og vi ble oppgradert fordi vi ventet lenge, noe vi ikke gjorde. Vips 5 min senere fikk vi nytt rom. Det var veldig få på hotellet så om man vil slappe av og være litt for seg selv er dette det perfekte stedet. Passer veldig bra for barnefamilier også. Eneste nedturen er at det ligger ganske langt unna sentrum og dra kun til Mui Ne ikke Phan Thiet sentrum. Byen var ikke fin.