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1 night for my family”

My family said the staff manner have to improve. Other is ok

5nights”

Everything is ok here just except the room dont provide any bottle water like other hotel do. & Just a reception lady staff not so in manner.

Recommend to 1-2 travel group only”

The bed is the best! Very comfy , especially for the pillow! It is well known Japan rooms are small,, but the design didnt give space for laying the trolley to open I like the toilet , it is very clean, only the bath tube, the non slippery label are all dark, it can be cleaned by water + soup, someone worn shoes and got in? The hotel is not environmental friendly enough, i request no cleaning, but they place new sleepers and bath jacket in front of my room everyday

Very central, small rooms, not very friendly reception”

The location was very central in Shinshibashi, right next to a 7/11 and restaurants were all within a 5 minute walk away with a big selection of cuisines and the closest station is 2 minutes up a straight road. The hotel is right next to the famous Dōntobori where the night life starts thriving at 7 but far enough for there to be minimal disturbance at night. The room was smaller than expected and the "buffet" breakfast was very limited and alternated every other day. We didn't have to interact much with the staff but on arrival they weren't very friendly and were quite abrupt, they seemed annoyed when we asked questions about the breakfast buffet and clarification of checkout times - this is in comparison to staying in 2 separate hotels while we were in Japan who were super friendly in comparison.

Excellent”

Clean and tidy room with comfort bed. Good quality breakfast. Staff are efficient and polite.

Location & Friendly Staffs”

Located a short walk from Exit No.7 of Shinsaibashi Station. Please do use the lift if you have luggage as there are many stairs. There is a 7-11 just right beside the hotel. Checkin and out with no hustle. There are free tea & coffee packs at the lobby. Breakfast is included & has mixture of Japanese & Western style which we never get bored. Room size is enough for us. One mid size luggage was placed under the dressing table and another big size luggage was placed on the floor for easy access to our stuffs. Bed is comfortable (between hard and soft). Toilet is ok for us. Toilet bowl is a small though for a man to sit. Room cleaning is provided each day upon request by sign magnet on the door. However, our sleep was disturbed on one night as some drunkies knock on our door mistakenly our room as their friend next door. Not to mention,the guest next door was also making noises in midnight. I hope they improved the sound proof. Overall, good location & really good breakfast.

Near subway and Dotombori”

As with all Japan city hotels, the room was very small. Other than that, all was good. Breakfast spread is simple, but love the mini buns especially the maple nuts and walnut raisin, chewy enough yet fluffy. Subway exit nearest to hotel doesn’t have lift/escalator so be prepared to carry your luggage up/down some flights of stairs. 7-11 and Mos Burger is right at the hotel doorstep, extremely convenient.

Excellent”

Location is good

I love this place”

Cozy and Nice (location +room + service + staff)

Awesome location”

We couldn't find a better hotel than this during our stay because it is surrounded by eateries and shopping areas.

good location”

you can have a convenience shop downstairs . And the hotel is quite near shinsaibashi and transportation . Room quality is not bad!

Great location”

Clean and tidy room, relatively small but spacious enough for couples.

NICE LOCATION”

GOOD LOCATION AND ALL STAFF ARE VERY NICE HIGHTLY RECOMMAND !!!

great location”

easy for train rides to further destinations or simply doing shopping nearby. washing machine/dryer is great so to reduce the amount of clothing to bring along.

Good value”

Excellent location !

Great Stay!”

The location of the hotel was great and short walking distance to subway stations. There's also a 711 near by and some food spots. The room was small but that was expected. It was fairly clean and room service was available daily. Staff was friendly and breakfast was simple but delicious. Will stay here again if given the chance.

Very convenient Inn”

It was raining during my stay in June, this Inn is very close to subway. Therefore, I didn't get myself wet. Tidy room, good services, friendly staffs. I would come again if I choose to live by shinsaibashi station.

Would recommend for short stays”

Spent 4 nights at the Via Inn appears to be popular with Asian tourists. Easy to get to exit gate 7 Shinsaibashi sub way station turn left when you exit station and left again on first street. Hotel is on opposite side of the road next to a Family Mart. Take elevator to 3rd floor that`s where reception is. Staff are extremely friendly and helpful, breakfast is ok you`ll find some thing to get you started. If you walk back to the corner of sub way and turn left you will see Nikko hotel where you can catch limousine bus for the airport. Pre perchase ticket from Nikko hotel. If your into shopping Shinsaibashi undercover shopping street starts from across the road from the sub way station 1-2 minute walk from hotel. The negatives of the hotel are that the rooms are tiny I had to keep my suit case upright so I could walk in my room. Matress is hard pillow is worse only supplied with one pillow. If planning on staying for 1-2 nights and will be out for most of the day you should be fine

Highly Recommended”

1) 2 min walk the moment you step out of Shinsaibashi Station Exit 7. 2) Although free breakfast is limited (but at least still a decent meal), hard to find another hotel that provide free breakfast at that hotel price! 3) Super friendly staff that never stop greeting you. Limited English though. 4) Clean room.