2021
Victoria and Alfred Hotel by NEWMARK
Dock Road, On the V&A Waterfront Pierhead, V & A Waterfront, Cape Town, South Africa, 8001 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in V & A Waterfront, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Table Mountain. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Airport transfer
Bicycle rental
Valet parking
Shuttle service
Swimming pool [indoor]
Golf course [on-site]
Free Wi-Fi in all rooms!
Front desk [24-hour]
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The best in every area, in every way!!”
The Victoria and Alfred Hotel, I have returned to three times. The views, of the Harbour, the sea, the unique Mesa 1000 meters high, that is Table Mountain that rises in the centre of the city, the seals lolling in the ocean, priceless!! The staff are truly remarkable. They really go out of their way to make your stay excellent. The beds are very comfortable, the rooms are great. I will be returning. The day manager, Sean or Shawn(sorry), went beyond excellent service, to accommodate my needs. His manner and helpfulness, makes him an great asset to this hotel and to his bosses. Thank you to all!!
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Great Location, Lovely hotel, Helpful and Friendly staff”
This hotel suited us perfectly, the bedrooms were really comfortable (loft room) and the staff were so helpful. The location is in the heart of the action, easy to reach to city centre, within the vibrant waterfront area and close to the excellent city sightseeing tour terminal. The service in the restaurant at breakfast was a bit disorganised but the food is mainly on the buffet and so this didn't have a big affect on our stay. Need to understand where the Ubers are allowed to stop around the waterfront, but there are normal taxis outside the hotel. Overall this was a great hotel for our week visiting Cape Town and region, loved the city and region and we will be back one day and when we do we will return to the Victoria and Alfred Hotel without hesitation.
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Poor wifi in room but read on!”
I’ll state this upfront - four and not five stars mainly because of the wifi that wasn’t working at all in the room. And that warranted a star taken away, is because our trip could have been compromised if we didn’t have alternative ways to stay online. More importantly, you can see there were previous reviews complaining about the wifi but the problem seems to persist. During our stay, we had reported the issue on three separate occasions, but not once did we receive an update from the staff. In short, this is a prevailing issue that the hotel management seems to have little interest in fixing. The people we met were all lovely though! The parking attendant, receptionists, porters, cleaners, waitresses were all warm and made us feel welcome all the time. It was also a nice touch that they clearly remembered we were guests of the hotel each time we encountered them. Wesley deserves a shout-out here. The location was great and in the heart of V&A waterfront area. If you didn’t rent a car, you could use the hotel as the base and spend at least 1-2 days here. There are plenty of good restaurants, shops, museums within walking distance. And if you did rent a car, safe parking spaces are provided. Always welcome in Cape Town since street parking isn’t always as safe. We stayed on the top floor (level 3) in a loft and the view was awesome. The room was clean and well-equipped. The air-conditioning / heating was working well too, once you figure out how to operate it. The tv came with a full suite of cable channels (for those who wish to stay in a bit). There was a decent breakfast service with buffet and a la carte options that starts at 6.30am, which is perfect if you wanted to get some hot food before an early day out. If we ever come back, it’ll be for the location, people, and we will bring our own wifi for sure.
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Excellent location at V&A Waterfront”
We checked in late at 10pm, due to delay in our transport. the check-in process was smooth, we were given a free upgrade to a harbour and mountain view room, much appreciated. It was a short, one-day stay. The room and bed were clean, the room was spacious. The view of the harbour and Table Mountain was priceless.
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Nothing but the best.”
We truly enjoyed our stay. Everything was exceptional. The staff, the room, the restaurant and with the best coffee bar in all of the waterfront. Hopefully we will be blessed to return to the Victoria and Alfred in the future also but this was an amazing experience. From start to finish 5 *
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Best hotel”
The view of Table Mountain and the canal is something to experience . It is absolutely wow! The room was very spacious. We had the best service ever received from hotel staff. Lunga, the security guard greeted us on our name every time. Well done to all at the Victoria and Alfred Hotel for making our stay so memorable.
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Service Delivery”
Would highly recommend absolute excellent quality 5 star, Amazing space great quality bed and mattress for most relaxing sleep, Carpets could be steam cleaned The shampoo etc appreciated fact great product Complimentary water should have been in fridge kept in fridge. And not left warm in room. Booked for couple only 1 water , On request additional water it took approx 1 hour for receipt What happened to useful hotel brochure What happened to complimentary drink Don’t give me covoid as answer, As guests we are screened and sanitation in practice on all movements within hotel and external
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Excellent Service, Best Hotel & Location”
The accommodation was comfortable, very clean. The service excellent and the food so good. Would love to stay here again.
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Location, staff, beds, and more. Wonderful !!”
The location of this hotel for shopping, getting places, views, sleep, staff is A1. I am really enjoying my stay and all the staff go out of their way to make the client happy and satisfied.
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I can highly recommend the Victoria and Alfred Hotel. ”
Our stay here was a very pleasant experience and we really felt spoilt. We've been upgraded to a mountain view and the staff were all very friendly and went out of their way to accommodate any requests. We will surely be back.
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Excellent stay in superb location”
Very convenient for getting about and a wonderful setting. Eating breakfast looking at table mountain was superb. Parking was convenient and easy. The area is very safe and the staff very helpful.
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Wonderful experience”
We only stayed one night but felt like we had a week away. The position of the Hotel at the waterfront was perfect - quick strole to all the action! The rooms with windows closed was so peaceful and quiet. We had a wonderful view of table mountain, harbour and signal hill. The staff were incredibly accommodating, informative and helpful. Facilities in the room were all great and plentiful. The only draw back was the pool and gym are actually across the road at the sister hotel and not on the actual premises. But we still absolutely loved our time at the Vistoria & Alfred Hotel - it was a real treat get away and highly recommended!
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Great place and great value”
Very beautiful hotel in an unbeatable location. The staff are very helpful and accommodate every need. I was sick at the time and the staff were very helpful. Would stay here again And again!
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We only stayed one night but wish wish we’d had a week. The location and staff are wonderful !”
Theodora was so gracious when we checked in, (on the wrong day)... she really made the last night, of a very long journey, a blessing for us!!!
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Excellent location ”
Located in the heart of V&A waterfront with all the shops and restaurants. Beautiful classic hotel with fantastic view of Table Mountain. Great breakfast and excellent services.
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Cape Town Break”
Fantastic safe and central location with nice revamped rooms. Nice breakfast on wonderful terrace overlooking marina and Table Mountain. Enjoy the buzz but also tranquility served by professional staff
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Outstanding Location & Customer Service”
Had a wonderful 5 night stay at the V&A Hotel in the Waterfront. This location cannot be beaten. I would also like to mention their wonderful concierge Wesley Smith who was just wonderful! He was helpful in putting together tourism info, organizing tickets and constantly following up regarding travel info. Just a total pleasure and helping hand. Thanks to the hotel for their great customer service!
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Perfect location ”
We had a terrific stay, waterfront, restaurants and clothing shops around. Great staff who provided excellent service.. Will definitely be visiting again
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Excellent ”
This Hotel is the best in Cape Town, I love it here !!!! I will come again here anytime
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Exceptional”
Due to a special promotion we were able to visit this prestigious hotel and were so happy to enjoy all the beauty and extremely friendly staff on all levels. Will definitely recommend!!
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