Victoria and Alfred Hotel

Dock Road, On the V&A Waterfront Pierhead, V & A Waterfront, Cape Town, South Africa, 8001 - See map
Free Wi-Fi
9.0
Exceptional
14.6% this month
/10
(2,180 reviews)See what guests said
View12
Breakfast10
Food & Dining3
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Victoria and Alfred Hotel

"The location is in the heart of the action, easy to reach to city centre, within the vibrant waterfront area and close to the excellent city sightseei..."

Melvin - February 16, 2020

Loft - Bathroom Victoria and Alfred Hotel
Lobby Victoria and Alfred Hotel
Lobby Victoria and Alfred Hotel
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Popular landmarks
Two Oceans Aquarium 300 m
Victoria & Alfred Waterfront 360 m
Lion's Head 2.06 km
Signal Hill 2.06 km
Table Mountain 5.49 km
Kirstenbosch National Botanical Garden 9.26 km
Robben Island Museum 12.62 km
Boulders Beach Penguin Colony 32.54 km
Cape Point Nature Reserve 49.83 km
Cape of Good Hope 50.4 km
Nearby landmarks
Lava Lava 30 m
The Cape Wheel 40 m
Victoria's Jewellery 40 m
Iziko Maritime Centre 50 m
Green Dolphin 70 m
Vaughan Johnson’s Wine & Cigar Shop 80 m
Musica Megastore 80 m
Alba Lounge 110 m
Huey Helicopter Co 110 m
Mitchell’s Scottish Ale House & Brewery 120 m
9.7

Exceptional

Location rating score

410 meters from city center
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [outdoor]
What guests are saying:Read all 2,180 reviews
Exceptional reputation
Recommended by 96% of guests
Exceptional cleanliness
9.1 rating for cleanliness
Exceptional service
9.1 rating for service
Excellent comfort
8.6 room quality and comfort

This hotel far exceeded my expectation s!

Anne | August 30, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cape Town every 11 minutes on Agoda.com
Value for money8.3
Distance to city center2. Km
Location rating9.7
Nearest airportCape Town International Airport (CPT)
Distance to airport18.3 km

Rooms available at Victoria and Alfred Hotel

Excellent
Room comfort & quality
8.6
Mountain View
Mountain View
...
  • Room size: 38 m²/409 ft²
  • Harbor view
  • 1 double bed and 2 single b...
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Loft
Loft
...
  • Room size: 36 m²/388 ft²
  • Mountain view
  • 1 king bed
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Guest room, 1 King, Piazza view
Guest room, 1 King, Piazza view
...
  • Room size: 38 m²/409 ft²
  • Park view
  • 1 double bed
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Superior Double Room with Piazza View
Superior Double Room with Piazza View
...
  • Room size: 38 m²/409 ft²
  • Shower and bathtub
  • 1 king bed
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Twin Room
Twin Room
...
  • Room size: 24 m²/258 ft²
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Accessible Room
Accessible Room
...
  • Room size: 20 m²/215 ft²
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Superior Double
Superior Double
...
  • Shower
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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room
room
...
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    Twin/Double room - Basic
    Twin/Double room - Basic
    ...
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      Frequently asked questions

      What time is check-in and check-out at Victoria and Alfred Hotel?

      Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Victoria and Alfred Hotel?

      Victoria and Alfred Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Victoria and Alfred Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Victoria and Alfred Hotel has a car park available for guests. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cape Town with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Victoria and Alfred Hotel?

      Victoria and Alfred Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      What people love about Victoria and Alfred Hotel

      • 9.6
        Exceptional
        Location
        "Great room, excellent location particularly relative to the V&A Waterfront and friendly, accomodating staff."

        Dean | June 22, 2019

      • 9.2
        Exceptional
        Staff 
        "Great hotel in a terrific location, the staff are all extremely helpful and friendly."

        Mark | February 9, 2020

      • 9.6
        Exceptional
        "Had a wonderful 5 night stay at the V&A Hotel in the Waterfront."

        Subhalakshmi | May 24, 2019

      Property ranking|Compared to 4,501 Cape Town properties
      See all rankings
      Location score
      9.7/10
      Room comfort score
      8.6/10
      Service score
      9.0/10
      Cleanliness score
      9.0/10
      Better than
      99
      %
      of Cape Town properties
      Better than
      99
      %
      of Cape Town properties
      Better than
      98
      %
      of Cape Town properties
      Better than
      98
      %
      of Cape Town properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      9.0
      Exceptional
      2,180 reviews
      Cleanliness
      9.1
      Facilities
      8.5
      Location
      9.7
      Read all reviews >
      What travelers say they love:
      Perfect location, excellent service, friendly staff, nice re...
      David from Canada
      Couple
      More about Victoria and Alfred Hotel

      More about Victoria and Alfred Hotel

      Renovated in 2008, the Victoria and Alfred Hotel guarantees guests a pleasant stay whether in Cape Town for business or pleasure. With its location just 2. Km from the city center and 25. Km from the airport, this 4-star hotel attracts numerous travelers each year. Visitors to the hotel can take pleasure in touring the city's top attractions: Victoria's Jewellery, Iziko Maritime Centre, Nobel Square.

      Victoria and Alfred Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service can be enjoyed at the hotel.

      Guests can choose from 94 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's fitness center, sauna, golf course (within 3 km), outdoor pool, spa are ideal places to relax and unwind after a busy day. Superb facilities and an excellent location make the Victoria and Alfred Hotel the perfect base from which to enjoy your stay in Cape Town.

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      Most talked about facilities

      Breakfast
      22 mentions
      View
      7 mentions
      Food & Dining
      6 mentions
      Housekeeping
      5 mentions

      What they offer

      10.0
      Exceptional
      Staff 
      "This hotel suited us perfectly, the bedrooms were really com..."

      Melvin | February 16, 2020

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Restaurants on site

      Ginja Restaurant
      No additional information available

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

      Show less

      Some helpful facts

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      Reviews of Victoria and Alfred Hotel from real guests

      Overall rating
      9.0
      Exceptional
      From 2180 reviews
      9.7Location
      9.2Cleanliness
      9.2Service
      Agoda Reviews (367)Booking.com Reviews (1813)
      Rating via Agoda8.9
      /
      10
      Cleanliness9.1
      Facilities8.5
      Location9.7
      Room comfort and quality8.6
      Service9.1
      Value for money8.3
      High score for Cape Town
      Rating
      9+ Exceptional (97)
      8-9 Excellent (44)
      7-8 Very Good (23)
      6-7 Good (7)
      <6 Below Expectation (9)
      Time of the year
      Mar - May (35)
      Jun - Aug (43)
      Sep - Nov (38)
      Dec - Feb (64)
      Don't miss out!Users are booking a place in Cape Town every 11 minutes on Agoda.com
      All guests (367)
      All room types
      All languages

      Show reviews that mention 

      Showing 180 verified guest comments
      12345
      9.7
      Exceptional
      Andrew from United Kingdom
      Business traveler
      Loft
      Stayed 3 nights in November 2013

      great hotel, location and spa”

      location, spa and restaurant

      I had an excellent stay at the V&A. It has a very nice atmosphere, great food in the waterfront restaurant, fast internet, modern rooms, plus views over the mountain and waterfront if you are on the right side. Best of all is the location on the waterfront near the various free music events, the massive mall and loads of excellent restaurants. I've stayed in around 5 hotels in Cape Town on recent visits and this one is probably now my favourite for the rate. The spa is also worth a visit, though more expensive than others, they are obviously well trained and very professional.

      Reviewed December 05, 2013
      9.0
      Exceptional
      Henning from Germany
      Couple
      Guest room, 1 King, Piazza view
      Stayed 6 nights in November 2011

      Perfect location amidst Cape Town's waterfront”

      great location, huge rooms, friendly service

      although my tenth or so visit to beautiful cape town, this was my stay at the v&a hotel. we chose the v&a this time, because it is perfectly located directly in the waterfront, allowing easy access to cape town's top shopping location and amusement venues. everyone at the hotel was very relaxed and friendly, we felt very much at home. our room, located on the 3rd floor, was huge (aroung 40 sq. metres, i guess) and decorated beautifully. breakfast was good and including fresh oysters every morning, though service was a bit slow.

      Reviewed January 16, 2012
      9.7
      Exceptional
      Andrew from United Kingdom
      Business traveler
      Loft
      Stayed 2 nights in December 2013

      very nice hotel, good service”

      room size and layout

      I had an excellent stay at the V&A. It has a very nice atmosphere, great food in the waterfront restaurant, fast internet, modern rooms, plus views over the mountain and waterfront if you are on the right side. Best of all is the location on the waterfront near the various free music events, the massive mall and loads of excellent restaurants. I've stayed in around 5 hotels in Cape Town on recent visits and this one is probably now my favourite for the rate.

      Reviewed December 05, 2013
      8.7
      Excellent
      Stephen from United Kingdom
      Couple
      Loft
      Stayed 5 nights in January 2014

      Amazing location and stunning breakfast”

      Location, food and pool facilities at sister hotel

      We had an amazing time. Location is superb - right on the waterfront and close to all the shops, restaurants and boat trips. We stayed at the Alfred but the garden and pool at the Victoria was lovely. As an 'Albert' guest you have full access to the Victoria facilities which are feel like an Oasis from the city vibe. Breakfast was stunning. I have never been presented with such a diverse choice of such quality. Oysters and champagne are just 2 examples of what is available. The list is endless - wouldn't be able to fit the list into this box! We ate dinner at the hotel twice during our 5 day stay - excellent food, quality service and tranquil ambience. Would certainly return.

      Reviewed February 04, 2014
      10.0
      Exceptional
      Rubina
      Couple
      Guest room, 1 King, Piazza view
      Stayed 2 nights in May 2019

      Best hotel”

      The view of Table Mountain and the canal is something to experience . It is absolutely wow! The room was very spacious. We had the best service ever received from hotel staff. Lunga, the security guard greeted us on our name every time. Well done to all at the Victoria and Alfred Hotel for making our stay so memorable.

      Reviewed June 04, 2019
      9.3
      Exceptional
      james from United Kingdom
      Couple
      Loft
      Stayed 2 nights in August 2015

      Amazing location”

      Location, staff, ambiance

      The water front is an amazing place to stay in Cape Town, staying at the v&a you feel like your right in the heart of everything that's going on. The hotel has some great history, the staff couldn't have been more helpful, arranging trips and tours and flowers in our room for my partners birthday. Had a great few days at the v&a will definitely be returning again soon

      Reviewed August 24, 2015
      9.0
      Exceptional
      Ploypailin from Thailand
      Business traveler
      Loft
      Stayed 3 nights in June 2013

      Great Location , Nice Hotel ever in CapeTown”

      Centrally Location, Nice Equipped hotel, Great Breakfast

      We stayed 3 nights at the hotel in the loft room. It is very valuable for us, nice room and great service surround with panoramic fabulous natural view. Breakfast is very good as well, when you sit to eat your breakfast, you feel the ocean next to you. The hotel is very close to dining & shopping area, just 3 minutes walk to Victoria Wharf. We love it and will be back here again for our next trip to Cape Town for sure.

      Reviewed July 03, 2013
      9.2
      Exceptional
      Elizabeth from United Kingdom
      Couple
      Guest room, 1 King, Piazza view
      Stayed 2 nights in January 2019

      Liz ”

      This is a very central hotel, smack on the Waterfront in Cape Town, that is to a very high standard. When you walk out of the front of the hotel to have your breakfast for the first time it has a real 'wow' factor., with the Table Mountain in the background. We felt very safe here and it was quiet even though it was in the middle of all the excitement. Recommended.

      Reviewed February 03, 2019
      9.6
      Exceptional
      Subhalakshmi from India
      Solo traveler
      Guest room, 1 King, Piazza view
      Stayed 5 nights in May 2019

      Outstanding Location & Customer Service”

      Had a wonderful 5 night stay at the V&A Hotel in the Waterfront. This location cannot be beaten. I would also like to mention their wonderful concierge Wesley Smith who was just wonderful! He was helpful in putting together tourism info, organizing tickets and constantly following up regarding travel info. Just a total pleasure and helping hand. Thanks to the hotel for their great customer service!

      Reviewed May 24, 2019
      9.7
      Exceptional
      Anna from France
      Couple
      Guest room, 1 King, Piazza view
      Stayed 3 nights in December 2011

      So charming!”

      Great hotel on the V&A waterfront

      The hotel is a 5* hotel located on the V&A waterfront. We spent 3 nights in this hotel during our honeymoon. Our room was very nice and cosy. The hotel offered champaign, fruit and flowers when we arrived. The staff is nice. Breakfast is good.

      Reviewed January 05, 2012
      9.7
      Exceptional
      Burmeister from Sweden
      Couple
      Guest room, 1 King, Piazza view
      Stayed 3 nights in April 2012

      Lovely hotel with a great charm and friendly staff”

      Great location, close to all activities, Nice rooms and friendly staff and the food was excellent.

      We thoroughly enjoyed our stay at the hotel. V&A waterfront area is a great place for shopping, relaxing and close to all a transport. The location of the hotel is excellent, right on the edge of the harbour where "everything is happening"

      Reviewed May 13, 2012
      9.2
      Exceptional
      shamim from Kenya
      Couple
      Mountain View
      Stayed 4 nights in May 2018

      Excellent stay comfortable room with beautiful view ”

      We really enjoyed the hotel room spacious and breakfast very nicely served good variety and excellent quality. Staff very helpful especially to book a special restaurant to celebrate my birthday . Great location .Definitely recommend it as a place to stay in Cape Town.

      Reviewed May 14, 2018
      9.7
      Exceptional
      Andrew from United Kingdom
      Business traveler
      Loft
      Stayed 4 nights in December 2013

      grat hotel and location”

      location, views and restuarant

      The V&A is a very nice hotel in a great location on the marina waterfront and with views over the mountain from one side of the hotel. The food and service are also pretty good so I wouldnt hesitate to recommend the place to anybody.

      Reviewed December 08, 2013
      10.0
      Exceptional
      Marylynne from Canada
      Couple
      Guest room, 1 King, Piazza view
      Stayed 4 nights in March 2013

      incredible and very romantic”

      Staff were very helpful and attentive, Restaurant was delicious and room was incredible

      We had a wonderful time a the victoria Alfred Hotel and look forward to a return visit

      Reviewed March 26, 2013
      7.7
      Very good
      mariano from Philippines
      Solo traveler
      Guest room, 1 King, Piazza view
      Stayed 1 night in December 2011

      high end hotel and expensive”

      near the tourist center

      the victoria & alfred hotel is a low rise hotel but a quality hotel. buffet breakfast is served but the food is not extra ordinary. it is right at the waterfront where tourists concentrate.

      Reviewed December 28, 2011
      9.0
      Exceptional
      Reinhard from Germany
      Business traveler
      Loft
      Stayed 2 nights in August 2014

      great hotel, glorious location”

      location directly in the harbour, glorious views at table mountain, very comfortable room and good restaurant

      delighted to be back once again at the victoria and alfred.this is defintely one of my most favoured hotels: glorious position in the middle of the fantastic water front, great rooms, wonderful views to table mountain and all around, lots of exciting activities right at your door steps.superb concierge. everything is just right. highly recommended.

      Reviewed September 11, 2014
      8.3
      Excellent
      Nick from Australia
      Couple
      Loft
      Stayed 2 nights in June 2014

      Fantastic accom, great views, best buffet breaky.”

      View Breakfast Location

      Fantastic would deffinately go back. First time in Cape Town and found this waterfront area to be the best. Great food and close to every thing including the commencement of the double decker sightseeing bus. Loft room small but ask for mountain view and you won't regret your stay

      Reviewed June 18, 2014
      6.4
      Good
      Sue from South Africa
      Couple
      Guest room, 1 King, Piazza view
      Stayed 2 nights in September 2018

      Good”

      We are regular visitors to the V& A and the city and have stayed at The One and Only, Radisson Red and the Cape Vineyard & Spa hotel (which we absolutely LOVE). The Victoria & Alfred is a good location to stay. They have the best gowns! and agreed to sell me a gown. We ate in the hotel once and the seafood platter tasted great!. We did have an issue with getting into our room twice when the key card did not work. We have different surnames and my husband signed for lunch in ihs name and was thereafter, when asking for assistance to get into the room, treated not very politely and was asked why he signed with a different surname and who he is to his embarrassment - this could have been handled better.

      Reviewed September 25, 2018
      10.0
      Exceptional
      PETER from Australia
      Couple
      Mountain View
      Stayed 2 nights in June 2012

      Great location”

      Location, rooms, food, and service

      After touring South Africa for 2 weeks we were looking for a relaxing time before returning home and found the V&A Hotel far exceeded our expectations. The room,food staff, and service were excellent with one of the most extensive breakfast buffets we have seen. The location was superb with easy access to many tours and site seeing options. Overall we thoroughly enjoyed our stay.

      Reviewed June 24, 2012
      9.3
      Exceptional
      Joao from Brazil
      Couple
      Guest room, 1 King, Piazza view
      Stayed 3 nights in November 2011

      Great location and good room”

      Location, internet, friendly workers, good breakfast

      we had a good time at cape town and the location of the hotel was excellent for that. great place around with very good restaurants and shopping mall. close to the hop in and hop off tickets booth.

      Reviewed November 09, 2011
      12345
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      • Exceptional location
      • Two Oceans Aquarium
      • Cape Town Train Station is within 1.81 km
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