Hygiene Plus
130 meters to public transportation
Check-in [24-hour]
Free Wi-Fi in all rooms!
Air conditioning
Free Wi-Fi
Front desk [24-hour]
Massage
Luggage storage
Pets allowed
Breakfast
Room service [24-hour]
Laundry
9 travelers have booked today.
Based on 539 verified reviews
8.6
8.6
8.6
8.4
8.3
6.9
Location rating score
| Value for money | 8.6 |
| Location rating | 8.6 |
| Nearest airport | Ninoy Aquino International Airport (MNL) |
| Distance to airport | 5.0 km |
While staying at Hotel Ava Gil Puyat, take joy in your morning or evening wander at nearby park which include Derham Park, Marian Quadrangle, and ASEAN Garden.
Hotel Ava Gil Puyat has a total of 60 rooms.
Verified past guests that have stayed at Hotel Ava Gil Puyat had an average nightly stay of 1 night at this property.
Hotel Ava Gil Puyat can converse up to 2 languages which includes English for visitors that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.
Past solo travelers that have stayed at this property have given Hotel Ava Gil Puyat an average rating of 7.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Verified couple travelers that have stayed at this property have given Hotel Ava Gil Puyat an average rating of 8.5. You can look up on more specific customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Verified group travelers that have stayed at this property have given Hotel Ava Gil Puyat an average rating of 8.4. You can check out more in depth customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Hotel Ava Gil Puyat an average rating of 9.2. You can look up on more descriptive customer testimonials, and feedback for this property down in the review section.
The closest train, metro, or bus station is Baliwag Transit Inc Station, 121.31 m away from Hotel Ava Gil Puyat.
Hotel Ava Gil Puyat’s local neighborhood is Pasay which comprises of popular restaurants such as Seascape Village, Spiral (Restaurant), and Pat-Pat's Kansi.
Check-in is from 02:00 PM, and check-out is until 02:00 PM. You may request early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated hours may be charged an additional fee.
Experience Comfort and Convenience at Hotel Ava Gil Puyat
Welcome to Hotel Ava Gil Puyat, a charming 2-star hotel located in the heart of Manila, Philippines. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers.
Built in 1980 and last renovated in 2010, Hotel Ava Gil Puyat boasts a modern and stylish ambiance that will make you feel right at home. The hotel features 60 well-appointed rooms, each designed with your comfort in mind. Whether you're traveling alone or with a group, you'll find the perfect accommodation option to suit your needs.
Check-in at Hotel Ava Gil Puyat begins at 02:00 PM, allowing you to settle in and start your stay at your own pace. The friendly and attentive staff will be on hand to assist you with anything you may need, ensuring a smooth and hassle-free check-in process. And with a check-out time of 02:00 PM, you'll have plenty of time to enjoy your last moments at the hotel before heading out to explore the vibrant city of Manila.
Please note that Hotel Ava Gil Puyat has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. It is recommended to contact the hotel directly for more information regarding the child policy and any additional fees that may apply.
Experience the perfect blend of comfort and convenience at Hotel Ava Gil Puyat. Whether you're in Manila for business or leisure, this hotel is the ideal choice for a memorable stay. Book your room today and discover all that this charming hotel has to offer.
Unwind and Indulge at Hotel Ava Gil Puyat's Entertainment Facilities
Hotel Ava Gil Puyat offers a range of entertainment facilities to ensure a delightful and relaxing stay for its guests. After a long day of exploring the vibrant city of Manila, you can indulge in a soothing massage at the hotel's spa. The skilled therapists will help you unwind and rejuvenate with their expert techniques and tranquil ambiance. Whether you prefer a traditional Filipino hilot massage or a Swedish massage, the spa at Hotel Ava Gil Puyat has you covered, providing a blissful escape from the hustle and bustle of the city.
In addition to the spa, the hotel also features a well-equipped fitness center for those who like to stay active during their travels. You can maintain your workout routine with state-of-the-art exercise equipment, including treadmills, ellipticals, and weight machines. The fitness center offers a refreshing environment, allowing you to stay motivated and energized while enjoying panoramic views of the city. Whether you prefer cardio exercises or strength training, Hotel Ava Gil Puyat ensures that you have everything you need to stay fit and healthy during your stay.
Unparalleled Convenience at Hotel Ava Gil Puyat
Hotel Ava Gil Puyat offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. With 24-hour room service, you can indulge in delicious meals and snacks at any time of the day, right in the comfort of your room. The hotel also provides room service, allowing you to enjoy a delectable dining experience without leaving your cozy accommodation.
Stay connected throughout your stay with the complimentary Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly. For those who prefer to smoke, there is a designated smoking area available, ensuring a pleasant environment for both smokers and non-smokers.
Additionally, Hotel Ava Gil Puyat offers convenient services such as express check-in/check-out and luggage storage. This allows you to save time and make the most of your stay, whether you are in Manila for business or leisure. The hotel also provides daily housekeeping, ensuring that your room is always clean and tidy. Experience unparalleled convenience and comfort at Hotel Ava Gil Puyat.
Convenient Taxi Service at Hotel Ava Gil Puyat
At Hotel Ava Gil Puyat, we understand the importance of convenient transportation options for our guests. That's why we provide a reliable and efficient taxi service to ensure hassle-free travel during your stay in Manila, Philippines. Whether you need to catch an early morning flight, explore the vibrant city, or attend business meetings, our dedicated concierge team will be more than happy to assist you in arranging a taxi to take you wherever you need to go.
Our taxi service offers a fleet of well-maintained vehicles and professional drivers who are knowledgeable about the local area. With their expertise, you can expect a smooth and comfortable ride, allowing you to relax and enjoy the sights and sounds of Manila. Whether you're traveling alone or with a group, our taxis can accommodate your needs, ensuring a stress-free and convenient travel experience.
With Hotel Ava Gil Puyat's convenient taxi service, you can explore Manila with ease and make the most of your stay. Whether you're visiting for business or leisure, our dedicated team is committed to providing you with a seamless and enjoyable travel experience.
Modern Comforts and Amenities at Hotel Ava Gil Puyat
Indulge in a stay at Hotel Ava Gil Puyat and experience modern comforts and amenities that will make your visit to Manila truly unforgettable. Each room is equipped with essential facilities to ensure a comfortable and convenient stay.
Escape the tropical heat with the air conditioning system, allowing you to relax and unwind in a cool and refreshing environment. Get ready for a day of exploration with the provided hair dryer, ensuring that you can style your hair effortlessly. Stay entertained with the television, offering a wide range of channels to keep you entertained during your downtime.
For those who enjoy a refreshing drink or a late-night snack, the mini bar is stocked with a variety of beverages and snacks for your convenience. Additionally, the satellite/cable TV provides a plethora of entertainment options, ensuring that you never miss your favorite shows or sporting events.
Hotel Ava Gil Puyat goes above and beyond to provide guests with a comfortable and enjoyable stay, with each room equipped with all the necessary amenities to meet your needs. Whether you are traveling for business or leisure, you can rest assured that your stay at Hotel Ava Gil Puyat will be a memorable one.
Indulge in Exquisite Dining at Hotel Ava Gil Puyat
At Hotel Ava Gil Puyat, we understand the importance of a delightful dining experience during your stay. We offer an array of dining facilities that cater to all tastes and preferences.
Start your day off right with our sumptuous continental breakfast spread. Savor a variety of freshly baked pastries, cereals, fruits, and hot beverages to fuel your day of exploration in Manila. Our breakfast options are carefully curated to provide a balanced and satisfying meal to kickstart your morning.
For those who prefer the convenience of dining in the comfort of their room, our 24-hour room service is at your disposal. Indulge in a delectable selection of dishes from our extensive menu, delivered right to your doorstep. Whether you crave local Filipino delicacies or international favorites, our skilled chefs will ensure that every bite is a culinary delight.
With daily housekeeping, you can rest assured that your dining area will always be clean and inviting. Our dedicated staff will promptly attend to your needs, ensuring that your dining experience at Hotel Ava Gil Puyat is nothing short of exceptional.
Discover a world of culinary delights at Hotel Ava Gil Puyat, where our dining facilities are designed to elevate your stay and create unforgettable memories.
Comfort and Luxury Await at Hotel Ava Gil Puyat's Room Offerings
Indulge in comfort and luxury at Hotel Ava Gil Puyat with their exquisite room offerings. Choose from the Deluxe Room, featuring a spacious 24 square meters of elegance and a plush Queen Bed, or the Suite (2 Adults), offering a generous 30 square meters of space and a luxurious King Bed. Each room is thoughtfully designed to provide a relaxing ambiance and a peaceful sanctuary for your stay in Manila, Philippines.
By booking these rooms on Agoda, you can enjoy the best prices available for your stay at Hotel Ava Gil Puyat. Agoda guarantees competitive rates, ensuring that you get the most value for your money. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and make hassle-free bookings in just a few clicks. Take advantage of Agoda's seamless booking experience to secure your room at Hotel Ava Gil Puyat and embark on a memorable stay in Manila.
Exploring the Vibrant Neighborhood of Pasay in Manila
Welcome to Pasay, a dynamic neighborhood in the heart of Manila, Philippines. Known for its bustling streets, vibrant markets, and rich cultural heritage, Pasay offers a unique blend of old-world charm and modern excitement.
One of the highlights of Pasay is its proximity to the iconic Mall of Asia, one of the largest shopping centers in the world. Here, you can indulge in a shopping spree, catch a movie at the state-of-the-art cinema, or dine at a wide array of international restaurants. For a taste of local culture, head to the nearby Baclaran Market, where you can haggle for souvenirs, fresh produce, and traditional Filipino delicacies.
If you're looking for a dose of history, visit the Cultural Center of the Philippines, a renowned venue for art exhibitions, theater performances, and music concerts. Nearby, you'll find the historic Rizal Park, a sprawling green space that pays tribute to the country's national hero, Jose Rizal. Take a leisurely stroll through the park and admire the beautifully manicured gardens, ornate monuments, and tranquil lagoon.
Pasay is also a great base for exploring Manila's famous landmarks, such as the historic Intramuros, a walled city that dates back to the Spanish colonial era. Immerse yourself in the city's history as you walk along cobblestone streets, visit ancient churches, and explore the well-preserved Fort Santiago.
With its vibrant atmosphere, diverse attractions, and convenient location, Pasay is the perfect neighborhood to experience the best of Manila. Stay at Hotel Ava Gil Puyat and enjoy easy access to all the exciting activities and attractions that this lively area has to offer.
Convenient Transportation Options from the Airport to Hotel Ava Gil Puyat
Hotel Ava Gil Puyat, located in the bustling city of Manila, Philippines, offers a convenient and comfortable stay for travelers. For those arriving at the nearest airport, there are several transportation options available to reach the hotel in Pasay, Manila.
Ninoy Aquino International Airport (NAIA), the main airport serving Manila, is located just a short distance away from Hotel Ava Gil Puyat. Upon arrival, travelers can easily find taxis and ride-hailing services at the airport terminals. Taxis are a popular choice for their convenience and direct route to the hotel. It is recommended to use reputable taxi companies or book through official airport taxi counters to ensure a safe and reliable journey.
Another option is to take advantage of the airport shuttle service provided by Hotel Ava Gil Puyat. This convenient service offers a hassle-free transfer directly to the hotel's doorstep. It is advisable to pre-book this service to guarantee a smooth and comfortable journey, especially during peak travel seasons.
For those looking for a more budget-friendly option, public transportation is readily available near the airport. The Manila Light Rail Transit System (LRT) and Metro Rail Transit (MRT) provide efficient and affordable transportation options. Travelers can take the LRT or MRT to the nearest station, such as Gil Puyat Station, and then take a short taxi or tricycle ride to the hotel.
With its prime location and various transportation options, getting from the airport to Hotel Ava Gil Puyat is a breeze. Whether you prefer the convenience of a taxi, the comfort of an airport shuttle, or the affordability of public transportation, reaching this hotel in Pasay, Manila is easy and stress-free.
Explore the Vibrant Surroundings of Hotel Ava Gil Puyat
Hotel Ava Gil Puyat is ideally located in the bustling city of Manila, Philippines, surrounded by a variety of landmarks and attractions. Just a short distance away, you'll find Liana's, a popular shopping destination where you can indulge in retail therapy and discover unique local finds. For those in need of medical services, Malibay Health Center and Astudillo-Dangoy Dental Implant Centre are conveniently located nearby, providing top-notch healthcare facilities.
If you're feeling adventurous, head over to the Cockpit for an exhilarating experience of watching cockfighting, a popular sport in the Philippines. Additionally, the POI-L Medical and Surgical clinic is within reach, ensuring peace of mind for any medical emergencies. For those traveling by car, the Newport Steel Carpark Building 1 offers secure parking facilities.
Golf enthusiasts will be delighted to know that the prestigious Villamor Golf Club is just a stone's throw away from the hotel. Whether you're a seasoned golfer or a beginner looking to improve your swing, this golf club offers a challenging course and breathtaking views.
Lastly, for travelers flying in or out of Manila, the NAIA Car Park is conveniently located nearby, making it easy to access the airport without any hassle. With its prime location and proximity to various landmarks and attractions, Hotel Ava Gil Puyat is the perfect choice for both business and leisure travelers seeking convenience and excitement in the heart of Manila.
Convenient Public Transport Stations near Hotel Ava Gil Puyat
Hotel Ava Gil Puyat is strategically located near several public transport stations, making it an ideal choice for travelers looking to explore Manila's vibrant cityscape. Just a short walk from the hotel, guests will find themselves at Baclaran LRT Station, providing easy access to the Manila Light Rail Transit System. This efficient and reliable mode of transportation allows visitors to navigate the city with ease, reaching popular destinations such as Intramuros, Rizal Park, and SM Mall of Asia.
For those looking to venture further, Taft Avenue MRT Station is also within close proximity to the hotel. This well-connected station offers access to the Metro Rail Transit system, allowing travelers to conveniently explore other parts of Manila, including Makati, Quezon City, and Pasay City. With its extensive network, guests can easily reach attractions like Ayala Triangle Gardens, Quezon Memorial Circle, and Resorts World Manila.
Additionally, EDSA LRT Station and Libertad LRT Station are also nearby, providing additional options for guests to explore Manila's bustling streets. Whether you're traveling for business or leisure, the convenient location of Hotel Ava Gil Puyat ensures that you can effortlessly navigate the city and make the most of your stay in Manila.
A Culinary Adventure Awaits
Hotel Ava Gil Puyat is located in a vibrant neighborhood that offers a plethora of dining options to satisfy every palate. Just a short distance away from the hotel, you'll find Pinas B6 Lot 10 Kamagong St. Sto. Nino, a popular local eatery known for its authentic Filipino dishes. For those craving for some delicious wings, Wing Nation Unliwings is a must-visit spot, offering a wide variety of flavors to choose from. Andok's (Pasay) is another nearby favorite, serving mouthwatering roasted chicken and other Filipino specialties. If you're in the mood for some pizza, Pizza Hut Evangelista is just around the corner, offering a range of classic and innovative pizza creations. For those looking for a quick snack or a refreshing drink, Elyglofan is the perfect place, known for its refreshing fruit shakes and delectable snacks. Whether you're in the mood for local cuisine or international flavors, Hotel Ava Gil Puyat's surrounding restaurants will surely take you on a culinary adventure you won't forget.
Shop 'til you Drop at Nearby Landmarks
Hotel Ava Gil Puyat is conveniently located near several shopping landmarks, making it the perfect base for avid shoppers. Just a short distance away is Newport Mall, a premier shopping destination that offers a wide range of high-end brands, trendy fashion boutiques, and upscale dining options. Whether you're looking for the latest fashion trends or indulging in a gourmet meal, Newport Mall has it all. For those interested in aviation, the Civil Aviation Authority of the Philippines is also nearby, where you can find aviation-themed shops and souvenirs. Additionally, Jw summit is just a stone's throw away, offering a variety of retail stores and specialty shops. With these fantastic shopping landmarks within easy reach, guests at Hotel Ava Gil Puyat can enjoy a truly unforgettable shopping experience in Manila.
Affordable Luxury: Experience Manila at Hotel Ava Gil Puyat
At Hotel Ava Gil Puyat, you can enjoy the best of Manila without breaking the bank. With an average room price of just $38, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Manila, which is $57, Hotel Ava Gil Puyat stands out as an affordable option without compromising on quality or comfort.
Nestled in the heart of Manila, Hotel Ava Gil Puyat provides a convenient and stylish base for exploring the city's vibrant attractions. Whether you're here for business or leisure, this hotel offers a range of well-appointed rooms that cater to all budgets. From cozy standard rooms to spacious suites, each accommodation is tastefully decorated and equipped with modern amenities to ensure a pleasant stay.
With its competitive pricing, Hotel Ava Gil Puyat allows guests to save more on accommodation, leaving them with extra budget to indulge in Manila's diverse culinary scene, vibrant nightlife, and cultural landmarks. Book your stay today and experience the perfect blend of affordability and luxury at Hotel Ava Gil Puyat.
Super Convenient and Great Location
Hotel Ava Gil Puyat is the perfect choice for travelers seeking convenience and a great location in Manila. Situated opposite the bus terminal, guests can easily access various transportation options to explore the city. One delighted guest mentioned that they were pleasantly surprised by the nice room provided, complete with all the basic necessities. With 24-hour stay availability, guests can enjoy their stay without any time constraints. The hotel also offers amenities such as cable TV and reliable air conditioning, ensuring a comfortable and enjoyable stay. Additionally, the strong wifi signal provided a seamless way of communication, allowing guests to stay connected throughout their visit. The quiet location adds to the overall appeal, making it an ideal place for a peaceful and restful stay. Furthermore, the hotel offers OK food at good prices, providing guests with a convenient dining option. With its excellent location, comfortable rooms, and great amenities, Hotel Ava Gil Puyat offers a very good stay experience.
A Remarkable Stay at Hotel Ava Gil Puyat
Discover the exceptional quality and outstanding service that await you at Hotel Ava Gil Puyat in Manila, Philippines. With an overall rating of 7.9, this hotel has garnered positive reviews from satisfied guests who have experienced its remarkable hospitality firsthand.
One of the standout features of Hotel Ava Gil Puyat is its excellent value for money. With a rating of 7.9 for value, guests are delighted by the affordable rates and the exceptional level of comfort and service they receive in return. Whether you are a budget traveler or seeking a comfortable stay without breaking the bank, this hotel offers an unbeatable combination of affordability and quality.
Guests also rave about the hotel's cleanliness, with a rating of 7.9. From the moment you step into the lobby to the time you enter your well-appointed room, you will be impressed by the meticulous attention to detail and the immaculate condition of the facilities. The housekeeping staff takes great pride in ensuring that every corner of the hotel is spotless, creating a refreshing and inviting atmosphere for guests to enjoy.
In addition to its value and cleanliness, Hotel Ava Gil Puyat boasts a convenient location, earning a rating of 8.0. Situated in the heart of Manila, this hotel allows guests to easily explore the city's vibrant attractions, shopping districts, and dining options. Whether you are here for business or leisure, you will appreciate the hotel's proximity to key destinations, making it an ideal choice for travelers seeking both convenience and comfort.
Furthermore, the staff performance at Hotel Ava Gil Puyat is highly praised, with a rating of 8.0. The dedicated and friendly staff members go above and beyond to ensure that every guest's needs are met. From the warm welcome at check-in to the attentive service throughout your stay, you can expect personalized care and assistance that will make you feel truly valued.
Experience a remarkable stay at Hotel Ava Gil Puyat, where exceptional value, cleanliness, convenient location, and outstanding staff performance combine to create an unforgettable experience. Book your stay today and discover why this hotel has received such positive customer reviews.
Excellent8.3
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Review summary
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The hotel's friendly and accommodating staff enhance the pleasant experience for guests. Its location near a mall and airport is a plus. Offering good value for money with a budget-friendly approach, the hotel doesn't compromise on quality. The peaceful location provides a serene and relaxing environment, ideal for a tranquil stay.
Charming hotel with minor maintenance issues and opportunities for modernization. Some guests reported jacuzzi malfunctions causing disappointment.
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The room was spacious with a jacuzzi and karaoke inside. It's generally well-equipped except for a clothes iron which meticulous travelers like us usually need. The staff were particularly accommodating, hospitable, and friendly and were able to accommodate all of our special requests. While the cleanliness of the room was generally good, there were some areas that needed a bit more attention. The location is decent, with a nearby laundry shop, convenience store, and fastfood restaurants but lacks the shopping experience which might be a drawback for some. Overall, a solid choice for a pleasant getaway.
Dear Kurt, Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear that you enjoyed your stay—especially the spacious room, in-room amenities like the jacuzzi and karaoke, and the hospitality of our team. It’s always our goal to provide warm and accommodating service, so we’re glad we could meet your special requests. We also appreciate your constructive feedback regarding the clothes iron and certain cleanliness details. Your comments have been noted and shared with the relevant teams so we can continue to improve. While we’re pleased you found the location convenient, we understand the absence of nearby shopping options may be a consideration for some guests, and we’ll take this into account moving forward. Thank you again for choosing to stay with us. We hope to welcome you back for another enjoyable getaway in the near future! Warm regards, The Management
Stay here for two night and the staffs were kind, service was great and the place is good as well. However, its seems like their linens or the bed have a lot of bed bugs. I end up sleeping on the chair so that I can sleep peacefully because my back up until my legs was covered with bed bugs bite even after asking them to change the linens. I dont know if its the bed, or the bed sheets or comforters or the blankets or the towels or what, but yeah.
Dear Maria, Thank you for sharing your experience, and we sincerely appreciate both your kind words about our staff and service, as well as your honest feedback. We are deeply sorry to hear about the discomfort you experienced during your stay. What you described is certainly not the standard we aim to provide, and we understand how upsetting and inconvenient this must have been. Please rest assured that we take this matter very seriously. To help us investigate the issue thoroughly and take immediate action, may we kindly ask for the following details: Any photos or additional information you may be able to share Your health, comfort, and trust are very important to us, and we want to make this right. Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your confidence in a future stay. Sincerely, Hotel Ava Gil Puyat Team
Top notch service the trip was good because i have a good nights sleep even if the location is near transportation terminal it will never affect your stay , food is good and fast room service , will definitely book here again truly a value for your money
Dear Christian, Thank you so much for your kind words and for sharing your experience with us! We're delighted to hear that you had a great stay and appreciated our top-notch service, comfortable accommodations, and convenient location. It’s wonderful to know that you had a restful night despite being near the transportation terminal — we’ve worked hard to ensure a quiet and relaxing environment for our guests. We're also glad you enjoyed the food and found our room service efficient. Your satisfaction truly means a lot to us, and we’re thrilled to have been part of a pleasant trip for you. We look forward to welcoming you back on your next visit. Thank you again for choosing us — it’s always a pleasure to serve guests like you! Warm regards, Hotel Ava Gil Puyat Team
Place is clean and nice. The room is spacious and well lighted. TV is great, with huge vanity mirror. CR is clean and shower has hot water function. Overall, the stay was so great and will stay again sometime here.
Dear Jeff, Thank you so much for your kind words! We're delighted to hear that you had a very pleasant stay and appreciated the cleanliness, spacious room, lighting, and amenities. It’s always wonderful to know our guests are comfortable and satisfied. We truly appreciate your feedback and look forward to welcoming you back again in the future! Best Regards, Hotel Ava Gil Puyat Team
130 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
“Topnotch Service”
I was surprised that their flexible hours also applies here in Agoda. We initially requested a 3am check-in. They also allowed us to pick a room so we chose the Throne room. On the day of our booking, our day ended earlier than expected. They allowed us to check in at 12 am but offered the Soltera Room for our first 7 hours because the Throne Room was still occupied. By 7am, we were notified that our original room of choice is already available and that we can transfer if we want to. We are impressed with the level of assistance provided by their customer service rep here in Agoda and their onsite manager and staffs. Both rooms were spacious. They had 2 ACs, hot & cold water, jacuzzi, karaoke, 2 smart TVs, Netflix Access, and free drinking water. Service was topnotch & we will surely book again. Only things have to nitpick is their Jacuzzis need a deep clean and karaoke remote might need replacements.
Good day Sir Jester, Thank you for taking the time to share your experience with us. We are absolutely delighted that you enjoyed your stay and appreciated our flexible check-in hours and room options. It's fantastic to hear that our customer service team and onsite staff were able to accommodate your needs and ensure your comfort throughout your stay. We value your feedback regarding the jacuzzi cleanliness and karaoke remote, and we will definitely look into these areas to make sure everything is up to our high standards for future guests. It was a pleasure having you with us, and we’re thrilled to know you’re looking forward to your next visit. We can’t wait to welcome you again soon! Best Regards, The Management