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8.7
Excellent
3,474 reviews
3,474 reviews
"Hotel is clean and new."
"Very nice interior & tiptop cleanliness."
"Nice eateries nearby."
"The room is clean and spacious."
"I have a small child so added an extra bed with reasonable price to the king bedroom and it was still very spacious."
9.0
Exceptional
Location rating score
Victoria Garden Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Sparkling clean
Located in heart of Penang
Check-in [24-hour]
Excellent breakfast
Excellent view
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Restaurants
Laundry service
Room service
11 travelers have booked today.
Value for money | 8.9 |
Distance to city center | 0.1km |
Location rating | 9.0 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 15.2 km |
What are the property's policies for children's bedding at Victoria Garden Hotel?
Victoria Garden Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How long do visitors generally stay at Victoria Garden Hotel?
Verified past guests that have stayed at Victoria Garden Hotel had an average nightly stay of 2 nights at this property.
In which languages can Victoria Garden Hotel's staff members communicate?
Victoria Garden Hotel can converse in 4 languages and supports popular languages such as English and Mandarin Chinese for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What do visitors like most about Victoria Garden Hotel?
Verified guests that stayed at Victoria Garden Hotel have given this property a rating of 9.247 for its outstanding cleanliness as the main highlight for their stay.
What is the typical rating that verified Solo travelers' have given to Victoria Garden Hotel?
Past solo travelers that have stayed at this property have given Victoria Garden Hotel an average rating of 8.8. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Business travelers' have given to Victoria Garden Hotel?
Verified business travelers that have stayed at this property have given Victoria Garden Hotel an average rating of 8.5. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Victoria Garden Hotel?
Past couple travelers that have stayed at this property have given Victoria Garden Hotel an average rating of 8.9. You can look up on more specific customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that verified Families with older children have given to Victoria Garden Hotel?
Past families with older children that have stayed at this property have given Victoria Garden Hotel an average rating of 8.9. You can check out more descriptive customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
What dining places are nearby Victoria Garden Hotel?
Victoria Garden Hotel’s community is Georgetown which consists of popular restaurants such as Hai Nan Town, Karaikudi Restaurant, and Bite N Eat Dindigul Biriyani.
10
"Hotel is clean and new."
Yunn
|
August 25, 2023
10
"Very nice interior & tiptop cleanliness."
Noreen
|
August 17, 2023
9.2
"Nice eateries nearby."
Huey
|
July 30, 2023
Enjoy a Comfortable Stay with Top-Notch Facilities at Victoria Garden Hotel
Victoria Garden Hotel, a 3.5 star hotel in Penang, Malaysia, offers a range of top-notch facilities to ensure a comfortable stay for its guests. The hotel provides laundry service, safety deposit boxes, concierge, and Wi-Fi in public areas. For those arriving by car, the hotel offers car park, designated smoking area, and self-parking. Guests can also enjoy Free Wi-Fi in all rooms, express check-in/check-out, luggage storage, daily housekeeping, and taxi service. To start the day off right, guests can indulge in a delicious breakfast buffet with continental breakfast options. Additionally, the hotel offers car park onsite and car park free of charge for the convenience of its guests.
Comfortable and Versatile Room Types at Victoria Garden Hotel
Victoria Garden Hotel in Penang, Malaysia offers a range of comfortable and versatile room types to suit every traveler's needs. Guests can choose from Deluxe King with 1 King Bed, Deluxe Twin with 2 Single Beds, Hollywood Twin with 2 Single Beds, or Premier King or Twin Room with either 1 King Bed or 2 Single Beds. Whether traveling solo, as a couple, or with friends or family, Victoria Garden Hotel has the perfect room for a comfortable and enjoyable stay.
Explore the Rich Heritage and Culture of Penang from Victoria Garden Hotel
Victoria Garden Hotel is surrounded by some of the most iconic landmarks and attractions in Penang. Just a short distance away, guests can visit the Pinang Peranakan Mansion, Chew's Jetty, Cheong Fatt Tze - The Blue Mansion, Khoo Kongsi, Penang Fort Cornwallis, Armenian Street, Penang Botanical Gardens, Street Art in George Town, Dharmikarama Burmese Temple, Upside Down Museum, and so much more. Whether you're interested in history, culture, or just want to explore the vibrant streets of George Town, Victoria Garden Hotel is the perfect base for your Penang adventure.
Exceptional Rooms, Friendly Staff, and Great Location
Victoria Garden Hotel in Penang, Malaysia has received exceptional reviews from its customers. Guests have praised the hotel's new and comfortable rooms, which are clean and well-designed. The staff is friendly, helpful, and welcoming, making for an overall pleasing experience. The hotel's location is also highly regarded, with guests appreciating its proximity to local attractions. Additionally, the breakfast is of great variety and good quality. Overall, guests highly recommend this beautiful hotel and would come back again.
Experience Exceptional Value and Service at Victoria Garden Hotel
Victoria Garden Hotel in Penang, Malaysia has been consistently rated highly by its guests, with an impressive overall rating of 8.8. The hotel's exceptional value is reflected in its outstanding rating of 8.9 for value, making it a top choice for budget-conscious travelers. Guests have also praised the hotel's cleanliness, with a rating of 9.2, and its convenient location, with a rating of 9.0. The hotel's staff performance has been rated highly as well, with a score of 8.8. While the facilities may not be the most luxurious, guests have still given the hotel a solid rating of 8.1. Overall, Victoria Garden Hotel offers a comfortable stay with exceptional value and service that guests can rely on.
8.1
Breakfast
50 mentions
Housekeeping
48 mentions
Internet
5 mentions
Food & Dining
4 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All restaurants are closed and the hotel only serves breakfast by room service.
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140 meters to public transportation
Located in heart of Penang
Free Wi-Fi in all rooms!
Air conditioning
Value for money ”
Very clean new hotel with the best location and quiet place. Modern bedroom and bathroom design. I have a small child so added an extra bed with reasonable price to the king bedroom and it was still very spacious. Free car park building next to hotel and it’s very convenient. When I arrived on the first day of Chinese New Year, my family and I entered the Victoria Inn by mistake, an old lady very kindly guided us to the correct Victoria Garden Hotel next to the Inn, at the receptionist said she was the hotel owner. I am amazed at her humility and kindness. Love this place and will definitely stay here again and introduce more friends to come here.
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Thank you for your staying We are looking forward to see you again Have a nice day
Nicely designed hotel”
Had a good stay for 5 days the hotel checked off the box’s for a stay in historic George Town . The hotel was renovated 4 years ago but with pandemic has not been used much so was like new very clean and comfortable.The room was how they look in the photos very tastefully done .The bed was comfortable and I really like the shower very high water pressure with good temperature control.Internet was fast I tested and was over 200 mg download speed .Breakfast was simple but tasty mainly Asian style Malay Chinese my wife said the cook was very good .For people coming to George Town for the food you could skip the breakfast there are many options walking distance from the hotel . The location is nice you are basically within walking distance of all of historic George Town as well as the free CAT city bus stops next to hotel as well as the main bus station for all the city buses on the island. Would stay here again if was ever back in Penang think it’s the best at this price point
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Thank you for your comments and your sharing about hotel and surrounding area We are looking forward to see you again Have a nice day
Impressed and value for money”
This hotel is pretty new, the interior design in the hallway and room looks modern and nice. Though room size is small but well kept and in good condition. ps: love the soft-closed sliding toilet door :) Breakfast wise, there were limited options but for a 3.5star hotel, its decent. Food taste is OK and they even have a waffle station with a few spread options. Location wise is just great! It is situated right in the heart of Georgetown city, but not at the bustling street, so it is nice to explore on foot for street arts and coffee/food. And there's a carpark building right behind the hotel so no need to worry about parking. Overall, we love it, and will consider coming back next time!
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Thank you for your staying We are looking forward to see you again Have a nice day
All around perfect!”
- Location is near penang art street & a lot of cafes - Location not too busy so you can get a decent night’s sleep, but not too quiet that it’s scary to walk back to the hotel late at night - Hotel is really clean from lobby, hallway to the actual rooms - Only has 5 floors so don’t expect for views. Anyways if you’re staying in the hotel for most of the trip then why are you travelling anyway? Go out and explore! - Overall not too pricy so value for money! - 10/10 recommend
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Thank you for your staying We are looking forward to see you again Have a nice day
Good reviews made the choice for Newbies”
We selected this hotel after reading their reviews on Food (breakfast), cleanliness & comfortable (room), supported and friendly staff (front desk & housekeeping. Coffee house members added by me) Yes. They are exactly these. A little exercise of walking to the chew jetty, Lebuh Armenian, etc. And the opposite cafe has wonderful cakes and beers… hoping there is another chances to stay here again.
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Thank you for your staying We are looking forward to see you again Have a nice day
The best! ”
Very clean room! The staff are friendly during our late check in almost midnight. The location is in the middle of all the attraction in Georgetown & you dont need to use car to visit nice places. Parking will need to walk as it is located at the next building.
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Thank you for your staying We are looking forward to see you again Have a nice day
Awesome Hotel”
Three things I look forward when staying at the hotel. Cleanliness Water Pressure of the shower and comfortable bed and pillow. This hotel has it all. I was welcomed by two friendly staff and being a Penangite it makes it even better treatment hahah. This hotel is so worthwhile and nearby to all food and attractions. Will visit again. Thank you
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Nice clean hotel in Good location. ”
Stay was pleasant. Hotel Parking is available. Our second time staying here. Overall, we did enjoy our stay. Only thing is housekeeping is slower or need to be reminded especially when hotel is on the full capacity side. This as I know is due to short of staffs. So, maybe the Management can consider the arrangement for better house keeping in future.
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Thank you for your staying Regarding your issues will refer to person in charge follow up further Have a nice day
Clean and modern hotel”
I booked the standard deluxe room with King bed. The room is big enough for 2 persons. The bathroom is very clean. The whole environment is very comfy. Good value stay! Breakfast can be improved. It served local food and not much variety. But it tastes good anyway. Recommended stay.
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Thank you for your staying We are looking forward to see you next time Have a nice day
late check in”
check in at 4.. are you crazy? i come at 2.30 but staff chinese man say room doesnt finish yet and ask me to come at 3.. so okay.. i go for having a cup of coffee infont of hotel with my husband and kids.. but i came back at 3.15 i see many quest que to check in.. i see most of them very moody face.. and my turn check in at 4..! you really spoiled my vacation! seriously! i paid already.. so you should prepair earlier! i really dont like chinese man at reception.. he even cant say sorry to me! how rude! but hotel very good.. clean room.. breakfast they send to room.. i dont why cant eat at restaurant.. a lot of parking.. i just love the hotel!! but the staff i dont think so!! but i like indian lady receptionist!! always smile and good attitude! will i come back?? well depends on my mood!!
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Sorry for your unhappy during staying at our hotel We will inform person in charge to resolve this problem ASAP Have a nice day
Best hotel so far.”
Best hotel so far, cannot early check in but thats all right, bedding and room we’re comfortable and working condition. Overall stay is good.
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Nice and comfortable”
We did not expect much for the hotel, but it surprised us. The room is clean and nice, very comfortable to stay there. The location is near to those tourist attractions. One thing i like the most is that the mirror in the room can be closed, first time seeing hotel doing this. Recommend this hotel to everyone.
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Thank you for your staying We are looking forward to see you again Have a nice day
Value price, recommend”
Room new & clean & ready for necessary item, breakfast nice and also serve waffle available! Car park available many lot Check in very fast Good location in George town, walking distance to everywhere I will book here again if come Penang, and recommend to anyone who visit here
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clean, and accessible to most tourist spots”
stayed a double room with king size bed, the bathroom was spacious with many pin plug points for charging! breakfast was ok, like it when they have the waffle machine where you can make your own waffles :) accessible to jetty, airport and nearby cafes, so will definitely come back again!
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Thank you for your staying We are looking forward to see you again Have a nice day
YOU NEED TO STAY HERE & BOOK NOW”
I came here with my family and we booked 2 rooms; 1 king bed and 1 twin bed. I'd say just book the king bed because it's rather spacious. Pros: 1) MOST COMFORTABLE BED YOU'LL EVER SLEEP ON. It felt like I was put under anaesthesia sleeping on the bed because I immediately knocked out after lying down on it. So soft and comfy, it was the highlight of my Penang trip to be honest. 2) Bathroom was super clean and well designed. Loved the hot water too, it's perfect for women who love their blazing hot water. 3) Hotel's location is strategic, close to many restaurants/cafes/attractions. We walked mostly everywhere to Armenian St, Chinahouse, Chew Jetty everything. All the nasi kandar you can find! 4) Staff were so accommodating and helpful, tip top service 5) Free parking on site! Woo! Cons: 1) I wasn't a big fan of the breakfast, I'd give it a 3/5. Perhaps a wider selection would've been nicer.
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Dear Rina, Greetings from Victoria Garden Hotel! First of all thank you for this wonderful review. Your kind words and consideration is much appreciated. We are very happy that you enjoyed your time here. I will share your comments with the entire staff as they take great pride in their service efforts and it means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Hope to see you soon! Best regards, Shasha Front Office Manager
Superb hotel!”
Super nice, new and clean hotel. Comfy bed, and quiet room. Walking distance to all the attraction, is added value as parking is so hard in Penang. They send simple breakfast to your room. oh ya, I like the water pressure of the shower! The only thing to be improve is extend the roof between parking and hotel, is little messy when we reach in rainy day as the roof is not big enough to cover us from rain.
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Thank you for your comments Regarding your issue will refer to hotel management for further review Have a nice day
Great hotel at a great location”
A very nice hotel that is walking distance to all the Georgetown highlights, with a nice car park to boot. We will definitely return to this hotel for our future Penang vacations.
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Thank you for your staying We are looking forward to see you again Have a nice day
Lovely hotel. Highly Recommend!”
Victoria Garden Hotel is located along a quiet alley, next to Victoria Inn (sister hotel). Opposite the hotel (look for "HOTLINK") is the back entrance to a mall/office building. Cutting through the mall/office building brings you straight onto a bustling street. The proximity to activities and the isolation is really great - allows for quiet nights to rest and a very convenient way to hit the streets. Highly recommend to check out Black Kettle for some lovely croissants and coffee, Sri Weld Food Court for the super affordable tasty local Penang food, and taking a walk down to the Clan Jetties - ALL WITHIN WALKING DISTANCES! Hotel room is lovely. It is clean, spacious enough. well-designed and wel- equipped - hairdryer, safe, mini fridge, functional aircon, TV, blackout curtains etc. I was assigned a room on the 1st floor (there is a ground floor where the recep is) with windows facing the nearby carpark but did not encounter any noise/privacy problems. Breakfast was delicious!
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Dear Cheng, Greetings from Victoria Garden Hotel! First of all thank you for this wonderful review. Thank you for your kind words and consideration about our cleanliness, room size, location and breakfast. We are very happy that you enjoyed your time here. I will share your comments with the entire staff as they take great pride in their service efforts and it means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Best regards, Shasha Front Office Manager
Excellent ”
Spacious, clean and comfy room. Hotel staffs Helpful and friendly service. Great location in the city center and easy access to attractions spot and food.
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Exceptional”
Cozy and spacious room. One of the best hotel experience although it is 3-star hotel. I can say it is far better than some 4 stars hotel. Hope the soundproof can be improved as we heard the noise of cars passing by
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Thank you for your staying We are looking forward to see you again Have a nice day