Victoria Home 188 Suites
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Kuala Lumpur City Centre, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Restaurant, fitness center and steamroom are among the special facilities that will enhance your stay with on-site convenience.
Airport transfer
Free Wi-Fi in all rooms!
Check-in/out [express]
Car park [on-site]
Great Room. Worth the price.”
I booked last minute from Agoda. Victoria Home 188 Suites actually is a Fraser Residence. I did send a question to Agoda to contact the property regarding how to check-in but there was no answer through Agoda. So when i call the person in-charge they said they already e-mail to me the procedure of self check-in, how to pay deposit which is RM300 for security deposit and it's REFUNDABLE after check-out (advisable to use credit card as there will be no working days inflicted to the transaction. If you are using a debit card for the security deposit, ONE MONTH processing time is needed to refund back to your bank account). A gentle reminder to pay deposit b4 u arrive there coz the phone coverage was very bad, luckily the Bellman allow me to use lobby WiFi. Room was Spacious for the price i pay. Clean. Have bathtub. Have TV Box (plus point). Have balcony. They not provide drinking water and coffee & tea amenities (they are not hotel so i am understand bout it). Overall I am SATISFY.
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Great experience”
I had a great experience stayed at Victoria Home 188 Suites. With the best price and great hospitality given, I can't see any reason for not giving this place for 5 stars rating. Thanks to Suet Yee (person incharge) for giving us the best assistance from the time booking was made until we checked out. She's very helpful and informative. Thanks!
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GOOD”
I had a great experience stayed at victoria home 188 suites. and very thanks to sklivia cos she is very friendly and helpful staff, give us the best assistance when i had face some problem. she will reply me in fast and helping to solve my problem.
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Ok but could have been better”
Our second time staying at 188 suites but this time under Victoria home (Last time was under different management). As expected (and to our delight) the room is spacious, clean and with good facilities). However, being an old skool, we had difficulties in getting channels on the tv coz it has to be connected to WiFi. The host did try to help us by giving video but to no avail coz she was using Sharp while the tv in our room was Sony. It got really frustrated after awhile. No point of having a large tv when u cant even watch anything. We wished the host could have got it connected to WiFi before we checked in. Or at least, come to our room and fic it for us. Again, being an old skool, we dont really favour interaction via WhatsApp. No face to face nor calls from the host. Maybe the host can put this i to consideration. But no doubt the room is value for money.
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DELIGHTFUL STAY”
I'm a recurring customer of Victoria Homes 188 Suites and all I can say is I always had pleasant stay. Bed was comfortable as always and the bathroom was good.
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Platinum Suite instead of 188 Suite”
Victoria Home did the kind thing of upgrading my stay to Platinum Suite as the air con at 188 Suite were not working. Their staff Suet Yee liaised with me via email and everything went smoothly from checking in till i checked out. Good location as it is near Kampung Bahru which has plenty of good food.
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Good Value Accommodation & Convenient ”
Victoria Home Suite 188 location is actually Fraser Residence. There is no signboard showing Victoria Home. There are 2 convenience stores in the building that is in front of our building. Train station is about 5 minutes walk from the building. Our Ambassador, Hui Yee was very friendly and her response was very fast. The only hiccup is the mailbox location should be at level G instead of level 1.
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Great service! ”
So recommended but i really hope the deposit could be by cash. Not everyone have credit card and usually people have debit card, to refund within 14-30 days is a long waiting time. But after all, the stay was really awesome! The staff is helpful and kind. Thankyou victoria home!
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Brilliant property and location”
The studio apartment we booked was perfect, and the facilities at Fraser Residence were fantastic; gym, pool etc... Suet Yee from Victoria Homes did a great job checking us in and attending to any issues we had. Would highly recommend.
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”
The room key and access card are seperated. Key = open unit door. Access card=access to lift. I forgot to bring the key, only access card. It makes me waiting outside the room from 9.30pm to 2am. 9.30pm-10.30pm i was having difficuties to look for victoria home person incharge who can help me. The hotel reception told me, no contact can contact victoria home staff, i finally found a security guard to help on victoria home contact. 10.30pm someone help finally contacted the victoria home person incharge, but still sending no one until 1am, because i enquire help from the hotel lobby staff again.. But finally i solve it out until 2am they only send someone to help on the door opening, only i back to the room. 4 and a half hours me and my wife have been suffer outside the room make me doubted on the apartment agent service, this is the worst experience i ever have. ACTUALLY, EVERYTHING CAN BE SOLVE BY SENDING A PERSON ON 10.30PM (THE TIME PERSON INCHARGE NOTICED).
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Great stay with almost full hotel facilities”
The home is clean, huge. My two babies like the space very much. It is strategic with nice klcc view. The only con is we only got 1 access card. All family must be out together even just to take thing from car park else will need to stay in dark room.
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Excellent”
Had an issue with the access card, but it was quickly dealt with by the person in charge. Unlike most of the hotels in the region with a similar price range, this suite is spacious with plenty of room to move around, especially in the bathroom. Tv isn't working (hence the exclusion from the amenities), but wifi is working well. Room is cozy and well kept and I personally like the layout as well. Overall, we enjoyed our short stay here and are likely to come back during the next visit.
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Nice service apmt..i like it”
Very comfortable Value for money Clean Easy to check in under Victoria Home Parking easy Room very big
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Second stay at 188 Suites”
The hotel's facilities (swimming pool, gym) and the rooftop view of the KL Tower and KLCC towers skyline are excellent, and this is only a 5 - 10 minute leisurely stroll to the KLCC towers and LRT/MRT stations. The room was very comfortable and clean, although do note that, as this is a privately-owned apartment, there isn't daily cleaning service by the hotel staff.
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Convenient and easy”
Stayed 3N, although not thoroughly explained here on Agoda, this particular property from Victoria Home is 'Air BNB' style. As soon as you booked it, everything was provided via email from the said property manager. Suggest a quick read on check in procedure and how to get there etc especially if you are driving your own car. Car park was plenty and free in the residence. Check in was straight forward, there was no front dest reception but details provided on how to retrieve key card from mail box within the residence. Quick and easy. Although, you would need to inform the property manager of your arrival time. We had Sklivia and she was very helpful from the start. Worth a mention, a deposit would need to be paid amounting to RM300, this was easily done via paypal credit card even before we arrived on the booked date. The property itself was big, facilities such as washing machine were provided, amenities however quite lacking and cleanliness could be improved too. All in all, 3/5.
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8 nights stay with deposit RM300 through Agoda”
Pros: Easy to find. Near public transport (monorail Bukit Nenas station). Love the sauna & steam room. Room very spacious. Very convenience for those who love cooking & doing self laundry at home. Cons: only 1 key provided. If you have partner who wants to stay at home, you'll find it would be a problem. The card activate power supply to the room. Cleaner not come everyday to clean your room if stay more than 1 night. All by yourself. Any trouble, you have to text the representative and any help would be on the next morning. You have to leave your house key at the mail box if any maintenance to be done during your stay.
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A Little Worn Down but Reasonable Value ”
The unit is big in a very well located, beautiful building with excellent facilities, priced much less than other units in the same building. The staff were easy to talk to and very responsive. However, the unit itself is a little run down. The wood of the baseboard across the washing machine looked rotten with holes in it. The washing machine wasn't working (a sign said it was under maintenance). The toilet door had a strip of wood hanging from underneath it. The main door was difficult to open. There were no amenities like toothpaste or toothbrushes, water or coffee. Overall though, despite the above, because o the location and room size I'd say it the price was still reasonable. If only they'd pay attention to the little things, it ccould be way better.
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perfect staycation”
room is very nice with klcc view, check in and check out process is simple guided by suet yee, overall room is very good.. just the rm300 deposit is quiet high, but they quick to solve any problem for example 1 request for 2 access card and they sent the 2nd card very fast and i dont use credit card so they allow me to do bank transfer and refunded within 24hours after check out. the best!
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Superb Stay”
Just stay for one night with my collegue, because have meeting in KL in the next morning, the room so spacious and big, water pressure good, everything is perfect, and assistant name Ms Suet Yee was very helpful guiding from the start till the end of my stay. Also affordable price. Very recommended. 5star! :)
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Great ”
Amazing suite with great location in KL. The room is comfortable but, the washing machine in my room is not functional. I do hope the room cleaning staff can do equipment check too after this. Other than that, everything is just superb. Definitely recommended.
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