Excellent 8.2
Based on 209 reviews

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About this property

Description

The Victoria Sapa Resort & Spa in Sapa is perched on top of a hill overlooking a valley nestled among the Hoang Lien Mountains. The area is home to more than 30 colorful hill tribes and Vietnam's highest peak - the 3,143-meter high Mount Fansipan. The hotel was built as a traditional mountain chalet with wooden furniture and a cozy fireplace. Rooms offer a touch of local authenticity with traditional handicrafts yet provide the comfort of an international hotel. Enjoy appetizing dishes such as cheese fondue or raclette as you sip red wine at Ta Van Restaurant. When you're ready to book a room at Victoria Sapa Resort & Spa, please enter your travel dates into the secure online booking form and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court(s)
  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Lockers
  • Luggage storage
  • Newspapers
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground

Access

  • Check-in/check-out [express]
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • Thai
  • Vietnamese
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Policies

Please note that guests can reach Sapa by boarding on the luxurious Victoria Express Train which exclusively reserved for Victoria Sapa Resort & Spa's in-house guests. The on-board facilities include one dining carriage and two sleeping carriages with an elegant design. All the carriages are air conditioned, decorated with wood panel, baggage storage, individual reading lights and oversize windows. The train departs at 9.50pm and six times a week from Hanoi to Lao Cai (8.5 hours trip) and can accommodates up to 52 passengers. To make a reservation, please contact Victoria Sapa Resort & Spa.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 77
Room Voltage: 220
Year Hotel Built: 1998
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Recent customer comments

Filter by traveler type
Excellent



based on 209 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.5
  • Food/Dining 7.8
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PATRICK from Belgium
Couple
Superior Double or Twin Room
Stayed 2 nights in August 2016
the best in Sapa
But it ends there. Pricing is crazy, they are cheaper on AGODA then in Direct and do not adjust. Minibar is half price compared to their bar... Staff answers each request by a standard "not possible"; manager overrules staff when requested.
Reviewed August 30, 2016
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TAN from Vietnam
Business traveler
Superior
Stayed one night in June 2016
Good hotel with kindly staff
Only noise due to renovation. But it is informed in advance by staff.
Reviewed June 08, 2016
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Brett from Australia
Solo traveler
Superior
Stayed one night in June 2016
Very expensive for what you get
At the cost of the room you would at least expect Air Conditioning in the rooms. The meals are at Europe pricing and very disappointing for what you get. The breakfast was OK There was a lot better options in town at better value.
Reviewed June 04, 2016
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Hessel from Netherlands
Couple
Stayed 2 nights in April 2016
Great luxury location for Sapa standards. Hotel is
Satisfied with our stay. Really enjoyed the bus!
Reviewed May 04, 2016
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kang from Singapore
Couple
Stayed 2 nights in March 2016
Can be better
1. The shower curtain in my room smells, they should change it regularly. 2. The walk to the town square can be tiring for elderly people, should have regular shuttle service.
Reviewed March 28, 2016
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Lauren from United States
Couple
Stayed one night in March 2016
Great stay
View, staff, friednliness
Reviewed March 11, 2016
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Nguyen from Vietnam
Couple
Stayed one night in March 2016
Good service. Very good dinner
Building pride, music in dining room, service
Reviewed March 08, 2016
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Thai from Vietnam
Couple
Deluxe
Stayed one night in January 2016
Nice
Very nice special when sapa has sknow. So beautiful.
Reviewed February 25, 2016
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EVELYN from United Kingdom
Solo traveler
Stayed 2 nights in January 2016
Comfy but too expensive
Heating, staff, bath
Reviewed January 31, 2016
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Tatiya from Thailand
Couple
Stayed one night in January 2016
1 Day in the Sapa city center
room staff location
We stay overnight here to get the train back to Hanoi, very good service from Sapa to Hanoi !! Great!!
Reviewed January 12, 2016
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