"The higher price is well worth it - Thank you"
July 15, 2017
370 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Nearest airport||Dien Bien Phu Airport (DIN)|
|Distance to airport||135.3 km|
"Well located, well priced and great staff."
July 29, 2017
"The hotel staff will also come in around evening every day to "make your bed", removing an outer quilt to prepare the bed for a comfortable sleep."
March 8, 2017
"Facilities and staff is excellent."
August 27, 2018
"the stay was pleasant with great facilities for young childr..."
April 4, 2018
The Victoria Sapa Resort & Spa in Sapa is perched on top of a hill overlooking a valley nestled among the Hoang Lien Mountains. The area is home to more than 30 colorful hill tribes and Vietnam's highest peak - the 3,143-meter high Mount Fansipan. The hotel was built as a traditional mountain chalet with wooden furniture and a cozy fireplace. Rooms offer a touch of local authenticity with traditional handicrafts yet provide the comfort of an international hotel. Enjoy appetizing dishes such as cheese fondue or raclette as you sip red wine at Ta Van Restaurant. When you're ready to book a room at Victoria Sapa Resort & Spa, please enter your travel dates into the secure online booking form and click.
"I stayed here twice, and both i experienced comfortable time..."
October 15, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
The best hotel. Spa is amazing. Expensive but with great value!
Dear Efrat, Thank you for your valuable feedback. We appreciate your kind compliments. Looking forward to welcoming you back! Warmest regards, Guest Relations Executive
Fantastic Staff and Hotel”
Staff were fantastic, knowledgeable and so very helpful. The deluxe room was beautiful to rest in and the Restaurant food was superb but the strongest asset for the hotel is its staff. Could not rate them highly enough!
Good location, about a 2 min walk down some steep stairs into town. Perfect- as town is noisy and busy!! Staff helpful and polite. Rooms good size and a decent breakfast. I would recommend this hotel.
Sapa in style and relaxing”
Excellent hotel to relax and enjoy this busy little town of Sapa. An oasis with an out of this work breakfast buffet and setting. Pool is huge and the staff is top notch - Nothing to shy about vs. other 5* hotels in Asia. Very impressed and would definitely recommend this hotel and would stay there again. The higher price is well worth it - Thank you
Dear Laurent, thank you for choosing Victoria resort for your Sapa experience! We appreciate your feedback on our service, it was a great pleasure for us to host you and it's honor for us to get your appraisal. Hope to welcome you again soon! Best wishes from all Victoria Sapa team
very friendly staffs”
i stayed here for 2 nights, the staffs there are very helpful and friendly. And the food in the restaurant there is good as well. Just that the heater in the room did not work well and we were informed by the staff that actually there is electric blanket in the room.
Best Hotel in Sapa”
I stayed at Victoria Sapa Resort & Spa for 4 days 3 nights. The hotel is very well-furnished, with a gym and indoor pool. The hotel breakfast is good with quite a spread every morning. There is a pool table within hotel compound to keep you entertained if you are bored at night. Your towels get changed twice a day as it is hard to dry the hotel due to the cool weather at Sapa all year. The hotel staff will also come in around evening every day to "make your bed", removing an outer quilt to prepare the bed for a comfortable sleep. The hotel staff are very attentive and polite especially the front desk staff who would try their best to answer my queries.The drawback of this hotel is that the path from the city centre to the hotel entrance is not very well-lit but that can be solved by using your handphone's torch function. It takes about 10 mins to walk from the city centre (Sapa Church) to the entrance and there are some shops offering US$5 leg massages outside the hotel entrance should you require one after your trek/hike. Overall, I had an enjoyable stay with my dad during my 4 days in Sapa and would highly recommend anyone who is going for a Sapa tour to stay at this hotel.
Great place to stay ”
I enjoyed my time in the hotel immensely. The hotel was fully decked out in the Christmas spirit and the fireplace gave the hotel a very homely feel. The hotel's location on top of a hill gave the place a good view of Sapa town, and gave a great idea of what Sapa is all about.
Older but beautifully maintained hotel”
This hotel exceeded expectations. Fantastic ambience and, even though we arrived at 7.30am, we were checked into our room by 8.20am. Room standard of comfort and cleanliness exceptional, all in all a very pleasent stay. The gardens are a pleasure and the open log fires at night lovely though the general areas are a little cool at night.
Beautiful hotel, very friendly and helpful staff”
We were having some trouble when booking through Agoda because of the booking system but the hotel manager had help to solve the problem. When we arrive to the hotel, it's only 8a.m and the hotel gave us a temp. room for early check-in. Then we found that this room is more suitable to our need because of the garden next door so that my kids have a place to running around. We decided to stick with this room instead stead of move to our room (this room is Superior while we book Deluxe, which suppose to be more expensive). I was too lazy to call Agoda to inform them that I changed booking so that I can get back my refund. But the hotel did it for me and all I have to do is just to say "Yes" when Agoda staff call me to confirm.
Beautiful, cozy hotel”
Enjoyed stay very much. Comfortable, cosy room with good facilities (sauna, steam room and heated pool) - great after day of walking/trekking especially in cold weather. Cosy common lounge with fireplace. Great location on a hill but walking distance to main street in sapa. Good spa as well but a bit pricey by Vietnam standards.
great hotel with excellent service”
The Victoria Sapa is a lovely hotel, overlooking the main town plaza. Having "integrated" service with the Victoria Express train and bus service to/from the hotel is certainly convenient (albeit a bit pricey). It's great that the Victoria offers to store your luggage and use the spa showers on your last day (since you will likely have to check out at noon, but wont be transported to Lao Cai until 7 pm in order to catch the 9 pm train). Although the train is lovely, it is very loud. Bring earplugs if you want to sleep! The hotel has an excellent included breakfast, a nice bar area (with tasty snacks), a pool table, a children's play area, and even some real bunnies in the garden. Although we didn't use these services, there is also a spa, pool, volleyball court, and small gym. The tour company affiliated with the hotel was a bit pricey but service was excellent and streamlined. Highly recommended.
Nice and comfortable hotel with friendly staff”
the hotel is nicely decorated and comfortable to stay with friendly staff. my little son likes to play in the lobby and garden with other kids while my families love to sit next to the wood store fire in the cold evening. there are several short ways down from the hotel to a park, market and a stone church in sapa's center. we love to walk through narrow and graceful stone steps to get the center of sapa.
Good place to stay”
- Good view, good location, quiet, good food, good staff, acceptable interior. - Bad entrance (under construction), high price.
Dear Minh, Thank you for your valuable feedback and kind compliments. However, it seems like we didn't meet all your expectations. The road going to the hotel is under construction, meanwhile our electric cars are available to take you to/from town. Victoria Sapa Resort & Spa is a 4-star hotel and therefore, our prices are in line with other 4-star hotels. We always make sure that we give our guests the best quality of service and value for money, and knowing that we've delighted our customers make us all very happy. We look forward to welcoming you bakc in the future! Warmest regards, Guest Relations Executive
Great place to relax!”
This resort is a great place to stay. Breakfast was provided after the early arrival from the train station. Selection at breakfast was very, very adequate. Staff were excellent, remembering my room number and my name. Everything in the room was excellent, great pillows, water replaced morning and at night, as well as water in foyer for bottle refills. Although the resort had a spa and indoor pool, the air in the pool area was warm and had a strong smell of chlorine. As the weather was rainy during my stay, this resort was perfect to relax at . Happy hour was also a great idea.
Dear Ms. Janelle, warmest greetings from Victoria Sapa ! We are so happy that you enjoyed your Sapa experience at our resort. And we'll try to offer more nice compliments and best service to our guests. Thank you for your feedback regarding the smell in the Spa, actually we found the solution to make it much nicer, hope you will like it when come back! Love from all Victoria Sapa team
Close to main city, easy to walk around. Reception desk was very helpful. Only thing is the sauna and swimming pool is in another building, have to walk in dark for 3 mins to get there.
Dear Hiu, Thank you for your kind review and for recommending Victoria Sapa Resort & Spa to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Swimming pool and spa area is located in another building however, our bellmen are more than happy to assist you going up/down the hill. Take care and we hope to welcome you back to the hotel in the near future. Warmest regards, Guest Relations Executive
great view for lake and mountain”
i stayed here twice, and both i experienced comfortable time with warming staff and good view. it's near the central so easy access to restaurant and main street. breakfast and bar is also good. highly recommend to stay Victoria Sapa resort & spa.
Dear TAKASHI, Thank you for taking the time to write about your recent stay with us. Truly, it brings us a lot of pride and joy to hear that you're an avid fan of Victoria Sapa Resort & Spa. We appreciate your loyalty and trust. We are glad to hear that you found our food to your liking, and that the staff made your stay a pleasant one. Your kind words and good feedback are most appreciated.. We hope to welcome you back soon! Warmest regards, Guest Relations Executive
An amazing experience with a very helpful and attentive staff. Highly recommended :)
Dear _?0csDJdkvW5n73SqZDY46iw==, Thank you so much for your valuable feedback. We are delighted that you enjyed your stay and that the staff made an impact. Our team would like to thank you for recommending Victoria Sapa Resort & Spa to other travellers. We look forward to welcoming you back! Warmest regards, Guest Relations Executive
Good place for relaxing”
Me and my wife went there for a get-away from city area, great for relaxing, clean air, good facilities, good services, will definitely recommend to others and will come back again!
Dear Anh Tien, thank you so much for choosing Victoria Sapa for your holidays. We are happy that you enjoyed your stay at our resort. And we look forward to welcome you again soon! Best wishes from all Victoria Sapa team
Only choice in Sapa”
I love it. They offer high quality of service and atmosphere. My wife and I felt very comfortable to stay two nights. I will definitely come back to this hotel if we visit Sapa again.
Dear Mr. Hiroki, warmest greetings from Victoria Sapa! We are very happy that you enjoyed your stay at our resort! Hope to welcome you again! Love from Victoria Sapa team
Arrived very early in the morning after a horrendous overnight train trip. The staff had us checked in very quickly and into our room in no time at all. I was very unwell when we arrived, the staff were very friendly and helpful, offering to call a doctor for me. After sleeping most of the day, I felt much better. We ate in the restaurant - the food was fantastic. Our room was beautiful, it was also very comfortable. After spending the last 3 weeks in Vietnam, this is the best hotel we have stayed in. Would absolutely stay here again if we were to come back
Victoria Sapa Resort & Spa
Sapa City Center
Sapa City Center
Sapa City Center
Sapa City Center