Victoria Xiengthong Palace
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8.8
Excellent
15.8% this month
/10
(725 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Khem Khong80 m
  • Mekong Sun Pier90 m
  • Wat Xieng Thong110 m
  • Golden City Temple (Wat Xieng Thong)110 m
  • Wat Sop Sickharam120 m
  • Anakha: The Blue House150 m
  • City Center (Main Tourist Area)160 m
  • Passa Paa180 m
  • Queen Design Lao210 m
  • Chompet210 m
  • Free Wi-Fi
    2018

    Victoria Xiengthong Palace

    Ban Phone Heung, Luang Prabang Old Town, Luang Prabang, Laos - See map
    "Views of the river and close to all the great restaurants, markets, bars and cafes."
    Cory - October 16, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional cleanliness
    9.2 rating for cleanliness
    • Airport transfer

    • Located in heart of Luang Prabang

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 84% of all properties in Luang Prabang in the last 24 hours

    Compared to 613 Luang Prabang properties at Agoda for various dates

    Property ranking|Compared to 613 Luang Prabang properties
    See all rankings
    Room comfort score
    9.1/10
    Room size
    47 sqm.
    Cleanliness score
    9.2/10
    Review score - United States
    9.1/10
    Better than
    97
    %
    of Luang Prabang properties
    Bigger than
    96
    %
    of Luang Prabang properties
    Better than
    95
    %
    of Luang Prabang properties
    Better than
    94
    %
    of Luang Prabang properties
    Value for money8.4
    Distance to city center0.1 km
    Location rating9.0
    Nearest airportLuang Prabang International Airport (LPQ)
    Distance to airport2.8 km

    Rooms available at Victoria Xiengthong Palace

    9.1
    Exceptional
    Room comfort & quality
    Palace Double Room
    Palace Double Room
    ...
    • Room size: 43 m²/463 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Mekong Suite
    Mekong Suite
    ...
    • Room size: 56 m²/603 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Victoria Suite
    Victoria Suite
    ...
    • Room size: 48 m²/517 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Xiengthong Villa
    Xiengthong Villa
    ...
    • Room size: 59 m²/635 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Palace Twin Room
    Palace Twin Room
    ...
    • Room size: 28 m²/301 ft²
    • Courtyard view
    • 2 single beds
    Enter dates to see prices
    Room Capacity 6
    Room Capacity 6
    ...
      Enter dates to see prices
      (VICTORIA STE) Double Room
      (VICTORIA STE) Double Room
      ...
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        Bed in dormitory MALE ROOM
        Bed in dormitory MALE ROOM
        ...
          Enter dates to see prices
          Basic Twin Beds
          Basic Twin Beds
          ...
            Enter dates to see prices
            SUITE Mekong Suite
            SUITE Mekong Suite
            ...
              Enter dates to see prices

              What people love about Victoria Xiengthong Palace

              • 8.0
                Very good
                Location

                "Great location."

                Thanathorn

                |

                January 14, 2019

              • 9.6
                Exceptional
                Breakfast

                "Excellent bfast."

                Jessica

                |

                December 29, 2018

              • 8.8
                Excellent
                Staff 

                "The staff is very helpful."

                pakkawat

                |

                July 14, 2016

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              More about Victoria Xiengthong Palace

              More about Victoria Xiengthong Palace

              8.0
              Very good

              "As many reviews have already suggested this is a quiet, deli..."

              Peter

              |

              July 21, 2018

              An overview

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              Most talked about facilities

              Breakfast
              46 mentions
              Food & Dining
              19 mentions
              Housekeeping
              19 mentions
              Swimming Pool
              10 mentions

              What they offer

              10.0
              Exceptional
              Staff 

              "Staff were very friendly and helpful."

              Hataikarn

              |

              December 24, 2018

              View all reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Food and dining

              Breakfast options

              Asian
              Continental
              Vegetarian

              Restaurants on site

              Kitchen by the Mekong
              Cuisine:Asian, European, French
              Menu:Buffet, A-la-carte

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

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              Some helpful facts

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              Reviews of Victoria Xiengthong Palace from real guests

              Overall rating
              8.8
              Excellent
              From 1145 reviews
              Provided by verified guests of
              Agoda Reviews (725)Booking.com Reviews (114)
              Rating via Agoda8.8
              /
              10
              Excellent
              15.8% this month
              Cleanliness9.2
              Facilities8.2
              Location9.0
              Room comfort and quality9.1
              Service9.1
              Value for money8.4
              High score for Luang Prabang
              Rating
              9+ Exceptional (291)
              8-9 Excellent (120)
              7-8 Very Good (82)
              6-7 Good (20)
              <6 Below Expectation (24)
              Time of the year
              Mar - May (128)
              Jun - Aug (180)
              Sep - Nov (106)
              Dec - Feb (123)
              All guests (725)
              All room types
              All languages

              Show reviews that mention 

              Showing 537 verified guest comments
              12345
              10.0
              Exceptional
              Schwirtz from Luxembourg
              Solo traveler
              Palace Double Room
              Stayed 3 nights in July 2019

              Exceptional”

              a great hotel only to be recommended the staff just great

              Reviewed July 24, 2019

              Dear Schwirtz, Thank you so much for your stay and great comments. Look forward to welcoming you & your family back soon. Best regards, Pham Minh Tuan General Manager

              Responded July 25, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Michael from United Kingdom
              Couple
              Palace Double Room
              Stayed 1 night in June 2019

              An amazing stay in a former royal residence”

              We had a wonderful stay at this beautiful hotel. Great location and stunning surroundings. A particular highlight was the food of their own French chef and the local Laos cooking class. The customer service was outstanding throughout, we look forward to booking with them in the future.

              Reviewed June 24, 2019

              Dear Mr. Michael, I highly appreciate your stay and great comments. Look forward to welcoming you and your wife back soon. Best regards, Pham Minh Tuan General Manager

              Responded June 25, 2019
              Victoria Xiengthong Palace
              9.2
              Exceptional
              Dora from Singapore
              Couple
              Palace Double Room
              Stayed 2 nights in June 2019

              Exceptional massage in spa”

              We came here to celebrate my husband's birthday. We have nothing but good things to say about the hotel! Upon check-in, the staff were kind enough to offer us an upgrade to the Victoria Suite of which we decided that the Palace Double Room was more cozy. During our stay, the staff surprised us with a birthday cake in our room - amazing service! We were also given a 1 for 1 spa discount of which we made use of by doing a Massage + Body Scrub (total USD 85). One of the best massages I had. Very worth it for the amazing experience. Would recommend it to all couples visiting Luang Prabang!

              Reviewed June 18, 2019

              Dear Dora, Thank you so much for your stay and great comments. Look forward to welcoming you and your family back soon. Best regards, Pham Minh Tuan General Manager

              Responded June 19, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Gladys from Philippines
              Solo traveler
              Palace Twin Room
              Stayed 1 night in May 2019

              Nice, quiet, and relaxing place ”

              Staffs was very nice and helpful, I like the place specially that I got upgraded to suite room with free minibar- I’m super happy with it. I like the ambiance of the resort- there was good balance of infrastructure and nature/space. The area that they need improvement is the response time to email queries, it took then 1-2 days to reply.

              Reviewed May 30, 2019

              Dear Gladys, I highly appreciate your stay and good comments. Sorry for any inconveniences regarding the belated reply to e-mail, I will pay attention and reply ASAP. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

              Responded June 09, 2019
              Victoria Xiengthong Palace
              8.4
              Excellent
              Amy from Canada
              Solo traveler
              Palace Double Room
              Stayed 1 night in May 2019

              Great Location, Modern / Traditional mix ”

              The palace is situated just 5 minutes walk from the Xieng Thong temple, it is located at the heart of the ancient town On arrival they offer complimentary ginger tea as well as a vouchure for a 15 minute massage at their spa. The room is clean, a heritage turn contemporary with a comfortable bed, they turn over the room while I was out which was great. I thought the choice of toiletries from the l’occitane brand is lovely The palace lacks swimming pool, and the menu at the restaurant is not very attractive. The spa is too busy and they do not include transfer of airport which is all extra cost. Overall I would recommend this place if you want to be adjacent to the temples, but not for cost saving

              Reviewed May 09, 2019

              Dear Amy, I am writing to express our sincerely thanks to your stay and comments. Your good comments will be good motivation for our colleagues to work harder and provide better customers services. However, please accept my apologies for any inconveniences regarding busy spa, lack of pool...I will pay atention and improve them. Look forward to welcoming you and your family back soon. Best regards, Pham Minh Tuan General Manager

              Responded May 16, 2019
              Victoria Xiengthong Palace
              8.0
              Excellent
              Michael from Thailand
              Couple
              Palace Double Room
              Stayed 5 nights in July 2019

              Very good”

              A quiet location yet a short walk from the centre of things. The staff (and Manager) made our stay a pleasure. Breakfast was good - the Eggs Benedict a must.

              Reviewed July 19, 2019

              Dear Michael, Thank you so much for your stay and good comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

              Responded July 23, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Anthony from Thailand
              Couple
              Palace Double Room
              Stayed 4 nights in January 2019

              Exceptional”

              This place exceeded ALL of our expectations! There are actually quite a few excellent places to stay in this incredibly lovingly-preserved colonial gem of a jungle village and riverside trading post, but the palace seemed to be the best. Best riverview veranda restaurant, best rooms with terraces, best friendly service (room service etc), delicious well-presented food, nightly outdoor movie for guests... Excellent recommendations and transfers... Next door to UNESCO World Heritage site temple... Peaceful and beautiful; a last resort for dreamers indeed!

              Reviewed April 25, 2019

              Dear Mr. Anthony, I highly appreciate your stay and great comments on Booking.com Please rest assured that I will share your great comments to the team. This will make our team more motivated to keep up good work and provide better customers srvices. Look forward to welcoming you back soon. Kind regards, Pham Minh Tuan General Manager

              Responded May 19, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Troy from New Zealand
              Couple
              Palace Double Room
              Stayed 2 nights in April 2019

              Beautiful ”

              Had a wonderful stay here. I’ve stayed at many hotels in Luang Prabang and this has been one of the best places to stay with their great price discount. Staff was the best and room was beyond perfect. Will stay here again.

              Reviewed April 24, 2019

              Dear Troy, It is a pleasure to know that you are happy with our services. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

              Responded June 14, 2019
              Victoria Xiengthong Palace
              8.0
              Excellent
              Pauline
              Couple
              Victoria Suite
              Stayed 3 nights in June 2019

              Very good”

              Nice resort with great service. Would recommend for considerations paintings or wallpaper to make the room more cozy. Also, perhaps mosquito repellents (more than 1 fir a rather large suite) can be put in before arrival.

              Reviewed June 14, 2019

              Dear Pauline, Thank you for your feedback. I will pay attention and improve soon. Best regards, Pham Minh Tuan General Manager

              Responded June 19, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Anne
              Couple
              Palace Double Room
              Stayed 4 nights in June 2019

              A zen oasis with very friendly staff”

              This hotel really is a palace! Very clean and new rooms and facilities. The staff is amazing - always there in a second, super friendly and helpful. The garden with the water is so zen with birds and much green. Breakfast is delicious! Also it is very central next to the main streets and directly at the Mekong river. I don’t have any single negative point!

              Reviewed June 08, 2019

              Dear Anne, Thank you so much for your great comments. Look forward to welcoming you back soon! Best regards, Pham Minh Tuan General Manager

              Responded June 09, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Johnrey from Singapore
              Group
              Victoria Suite
              Stayed 4 nights in May 2019

              5-star customer service”

              Suite room We are so happy the moment we open the door in our room, its super clean, large space and beautiful ambiance. Customer Service Extremely friendly and quick response, they are so warm and very welcoming. They clean our room every now and then. They help you on transportation wherever you go. Explain and guide you to the best places in luang prabang. Breakfast Delicious food, one of the best thing I got excited every morning. There are varieties of french and lao food. They serve you the best breakfast with over looking mekong river Location Its a 10 minutes walk from the city centre. Lots of old colonial buildings and stores to see upon walking. They provide you umbrella and you can rent a bamboo bike with very cheap price.

              Reviewed May 28, 2019

              Dear Johnrey, I highly appreciate your stay and great comments. This will motivate our colleagues to work harder and provide better customer services. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager

              Responded June 09, 2019
              Victoria Xiengthong Palace
              8.0
              Excellent
              Thanathorn from Thailand
              Group
              Victoria Suite
              Stayed 2 nights in January 2019

              Very good”

              Pros; Great location. A stone-throw distance from Wat Xiang Thong. Loacted in quiet area and easy to reach out cafes and restaurants. Cons; Not full-scale services and facilities but all essentials.

              Reviewed January 14, 2019

              Dear Khun Thanathorn, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager

              Responded February 12, 2019
              Victoria Xiengthong Palace
              9.2
              Exceptional
              David from United States
              Couple
              Palace Double Room
              Stayed 3 nights in April 2019

              i would say it's honorary 4-star, 3.5 + 0.5 for trying. you can see the effort in everything. ”

              nice space & balcony. double doors to balcony are very unique, we also like the little vestibule at the entrance so the front door doesn't open onto your bed. space is tight in the bathroom & the old style bathtub is almost useless (the one in the penthouses are nicer). i'd trade it for more room outside of the rain-shower stall so you don't hit the toilet or the sink every time you turn around . overall, an almost 4* facility, the people are their best assets, always smile, helpful & professional. we recommend this facility.

              Reviewed April 26, 2019

              Dear Mr. David, Thank you so much for your stay and great comments. However, Please accept my apologies for any inconveniences regarding bathtub, shower...we will pay attention and improve them. Look forawrd to welcoming you and your family back soon. Kind reards, Pham Minh Tuan General Manager

              Responded May 18, 2019
              Victoria Xiengthong Palace
              7.6
              Very good
              Boon from Singapore
              Couple
              Palace Double Room
              Stayed 2 nights in March 2019

              Pleasant Stay”

              We booked a Palace Double Room but later realised that we were given a different and smaller room from our booking. Nonetheless, the room was decent, clean and comfortable. We feel that the staff were not very well-versed in English and we did not manage to arrange intercity bus through the hotel as the staff were not familiar with the request. The location was decent but we felt it was relatively further from the main area where the night market and Mt Phousi was.

              Reviewed April 23, 2019

              Dear Boon, Thank you so much for your stay and comments. Please accept my apologies for any inconveniences regarding the room due to miscommunication..I will pay attention and imorove them. Look forward to welcoming you back with better customers services. Best regards, Pham Minh Tuan General Manager

              Responded June 14, 2019
              Victoria Xiengthong Palace
              9.2
              Exceptional
              Chan from Singapore
              Solo traveler
              Palace Double Room
              Stayed 2 nights in June 2019

              Attentive and helpful staffs. Serene environment n good location ”

              Please designate a smoking area , it’s really terrible to inhale second smoke early in the morning at the restaurant while having breakfast .

              Reviewed June 25, 2019

              Dear Chan, Thank you so much for your stay and comments. Please accept our apologies for any inconveniences regarding the smoking at Restaurant. I will pay attention and improve it. Look forward to welcoming you back with better customers services. Best regards, Pham Minh Tuan General Manager

              Responded June 28, 2019
              Victoria Xiengthong Palace
              10.0
              Exceptional
              Urs from Thailand
              Couple
              Victoria Suite
              Stayed 2 nights in September 2018

              Great place to stay when in Luang Prabang”

              Ideally located (on the river shore of Mae nam Khong/Mekong), this hotel (formerly the King's residence) is the ideal place to stay when in Luang Prabang. Beautiful, spacious and well equipped rooms, breakfast à la carte and caring, very friendly and for many, good English speaking staff. Just a short walk to the night market, restaurants, coffee shops. My congratulations to the management ... a hotel is only as good as its management. Don't hesitate to stop at the Victoria Xiengthong Place.

              Reviewed September 11, 2018

              Dear Urs, I highly apprecaite your stay and great comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan Geberal Manager

              Responded July 17, 2019
              Victoria Xiengthong Palace
              8.0
              Excellent
              Peter from United Kingdom
              Solo traveler
              Palace Double Room
              Stayed 3 nights in July 2018

              Very good”

              As many reviews have already suggested this is a quiet, delightful place to stay. The staff are noticeably good. There are nice touches like a free mini bar but some of the extras are ridiculously over priced - the spa and the laundry service for example. I would stay again if the price was right.

              Reviewed July 21, 2018
              8.8
              Excellent
              Olly from Thailand
              Couple
              Palace Twin Room
              Stayed 3 nights in April 2018

              Lovely Hotel”

              We stayed here for three nights and it was a very enjoyable break. The staff were very kind and helpful and the hotel had a distinctive charm. The location is ideal, very close to the river and the main walking street. We would stay here again.

              Reviewed May 04, 2018
              9.6
              Exceptional
              Dami from South Korea
              Family with teens
              Victoria Suite
              Stayed 2 nights in February 2018

              Perfect location”

              The hotel is right next to Wat Xieng Thong and you can pretty much walk to everywhere. The place was clean and the staffs were friendly and they left little local souvenirs when they made the bed. It was very thoughtful. Would be nice to have some staffs who can communiate in English though.

              Reviewed February 21, 2018
              9.2
              Exceptional
              Michelle from Singapore
              Group
              Victoria Suite
              Stayed 2 nights in December 2017

              Exceptional”

              We were thankful for the upgrade to the Mekong room, which is the largest rooms fo the place! Simply enjoyed the breakfast in the morning and lovely river view by the road. For film lovers, Victoria also houses cultural films in the evenings. You can grab a cocktail and enjoy the film! Many wonderful and thoughtful touch to the place like a little door ornament was given to us every night to teach us about the local culture.

              Reviewed January 01, 2018
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              Victoria Xiengthong Palace
              |Excellent 8.8
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              Experiences on Agoda. Because your room is just the beginning.

              • Exceptional location
              • Golden City Temple (Wat Xieng Thong)
              • Luang Prabang Northern Bus Station is within 1.3 km