Located in heart of Luang Prabang
Free Wi-Fi in all rooms!
Compared to 613 Luang Prabang properties at Agoda for various dates
|Value for money||8.4|
|Distance to city center||0.1 km|
|Nearest airport||Luang Prabang International Airport (LPQ)|
|Distance to airport||2.8 km|
January 14, 2019
December 29, 2018
"The staff is very helpful."
July 14, 2016
"As many reviews have already suggested this is a quiet, deli..."
July 21, 2018
Victoria Xiengthong Palace is a great accommodation for those who are looking to experience the sights and sounds of Luang Prabang, being located within the Peninsula just a two-minute walk from Heritage House and Wat Pak Khan, as well as within just five minutes of the Mekong River. The property is only six kilometers from the Luang Prabang International Airport, providing easy access to the rest of the surrounding area.
Whatever the purpose of visiting, Victoria Xiengthong Palace is a place where every detail has been planned for the highest comfort and convenience of the guest. Each of the 26 rooms feature conveniences such as an in-room safe, a TV, and bathtub in each bathroom. Guests will be pleased by services such as laundry and dry-cleaning services, airport shuttle, and Wi-Fi access in public areas.
Take advantage of the property’s steam room and spa, and relax in the garden after a busy day of exploring the surrounding area.
Comfort, convenience, and easy access to natural beauty make Victoria Xiengthong Palace the perfect choice for a trip to Luang Prabang.
"Staff were very friendly and helpful."
December 24, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Victoria Xiengthong Palace
Luang Prabang Old Town
Luang Prabang Old Town
Ban Vieng Mai Road
Show reviews that mention
a great hotel only to be recommended the staff just great
Dear Schwirtz, Thank you so much for your stay and great comments. Look forward to welcoming you & your family back soon. Best regards, Pham Minh Tuan General Manager
An amazing stay in a former royal residence”
We had a wonderful stay at this beautiful hotel. Great location and stunning surroundings. A particular highlight was the food of their own French chef and the local Laos cooking class. The customer service was outstanding throughout, we look forward to booking with them in the future.
Dear Mr. Michael, I highly appreciate your stay and great comments. Look forward to welcoming you and your wife back soon. Best regards, Pham Minh Tuan General Manager
Exceptional massage in spa”
We came here to celebrate my husband's birthday. We have nothing but good things to say about the hotel! Upon check-in, the staff were kind enough to offer us an upgrade to the Victoria Suite of which we decided that the Palace Double Room was more cozy. During our stay, the staff surprised us with a birthday cake in our room - amazing service! We were also given a 1 for 1 spa discount of which we made use of by doing a Massage + Body Scrub (total USD 85). One of the best massages I had. Very worth it for the amazing experience. Would recommend it to all couples visiting Luang Prabang!
Dear Dora, Thank you so much for your stay and great comments. Look forward to welcoming you and your family back soon. Best regards, Pham Minh Tuan General Manager
Nice, quiet, and relaxing place ”
Staffs was very nice and helpful, I like the place specially that I got upgraded to suite room with free minibar- I’m super happy with it. I like the ambiance of the resort- there was good balance of infrastructure and nature/space. The area that they need improvement is the response time to email queries, it took then 1-2 days to reply.
Dear Gladys, I highly appreciate your stay and good comments. Sorry for any inconveniences regarding the belated reply to e-mail, I will pay attention and reply ASAP. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager
Great Location, Modern / Traditional mix ”
The palace is situated just 5 minutes walk from the Xieng Thong temple, it is located at the heart of the ancient town On arrival they offer complimentary ginger tea as well as a vouchure for a 15 minute massage at their spa. The room is clean, a heritage turn contemporary with a comfortable bed, they turn over the room while I was out which was great. I thought the choice of toiletries from the l’occitane brand is lovely The palace lacks swimming pool, and the menu at the restaurant is not very attractive. The spa is too busy and they do not include transfer of airport which is all extra cost. Overall I would recommend this place if you want to be adjacent to the temples, but not for cost saving
Dear Amy, I am writing to express our sincerely thanks to your stay and comments. Your good comments will be good motivation for our colleagues to work harder and provide better customers services. However, please accept my apologies for any inconveniences regarding busy spa, lack of pool...I will pay atention and improve them. Look forward to welcoming you and your family back soon. Best regards, Pham Minh Tuan General Manager
A quiet location yet a short walk from the centre of things. The staff (and Manager) made our stay a pleasure. Breakfast was good - the Eggs Benedict a must.
Dear Michael, Thank you so much for your stay and good comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager
This place exceeded ALL of our expectations! There are actually quite a few excellent places to stay in this incredibly lovingly-preserved colonial gem of a jungle village and riverside trading post, but the palace seemed to be the best. Best riverview veranda restaurant, best rooms with terraces, best friendly service (room service etc), delicious well-presented food, nightly outdoor movie for guests... Excellent recommendations and transfers... Next door to UNESCO World Heritage site temple... Peaceful and beautiful; a last resort for dreamers indeed!
Dear Mr. Anthony, I highly appreciate your stay and great comments on Booking.com Please rest assured that I will share your great comments to the team. This will make our team more motivated to keep up good work and provide better customers srvices. Look forward to welcoming you back soon. Kind regards, Pham Minh Tuan General Manager
Had a wonderful stay here. I’ve stayed at many hotels in Luang Prabang and this has been one of the best places to stay with their great price discount. Staff was the best and room was beyond perfect. Will stay here again.
Dear Troy, It is a pleasure to know that you are happy with our services. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager
Nice resort with great service. Would recommend for considerations paintings or wallpaper to make the room more cozy. Also, perhaps mosquito repellents (more than 1 fir a rather large suite) can be put in before arrival.
Dear Pauline, Thank you for your feedback. I will pay attention and improve soon. Best regards, Pham Minh Tuan General Manager
A zen oasis with very friendly staff”
This hotel really is a palace! Very clean and new rooms and facilities. The staff is amazing - always there in a second, super friendly and helpful. The garden with the water is so zen with birds and much green. Breakfast is delicious! Also it is very central next to the main streets and directly at the Mekong river. I don’t have any single negative point!
Dear Anne, Thank you so much for your great comments. Look forward to welcoming you back soon! Best regards, Pham Minh Tuan General Manager
5-star customer service”
Suite room We are so happy the moment we open the door in our room, its super clean, large space and beautiful ambiance. Customer Service Extremely friendly and quick response, they are so warm and very welcoming. They clean our room every now and then. They help you on transportation wherever you go. Explain and guide you to the best places in luang prabang. Breakfast Delicious food, one of the best thing I got excited every morning. There are varieties of french and lao food. They serve you the best breakfast with over looking mekong river Location Its a 10 minutes walk from the city centre. Lots of old colonial buildings and stores to see upon walking. They provide you umbrella and you can rent a bamboo bike with very cheap price.
Dear Johnrey, I highly appreciate your stay and great comments. This will motivate our colleagues to work harder and provide better customer services. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan General Manager
Pros; Great location. A stone-throw distance from Wat Xiang Thong. Loacted in quiet area and easy to reach out cafes and restaurants. Cons; Not full-scale services and facilities but all essentials.
Dear Khun Thanathorn, Sabaidee! Warm Greeting From Luangprabang! Thank you very much for stay at Victoria Xiengthong Palace. Thank you so much for sharing you experience with us. All the team will be glad to read that you have enjoyed your stay in our lovely property of Luang Prabang. You are always welcome for another stay with us. Best Regards, Antoine Lobry General Manager
i would say it's honorary 4-star, 3.5 + 0.5 for trying. you can see the effort in everything. ”
nice space & balcony. double doors to balcony are very unique, we also like the little vestibule at the entrance so the front door doesn't open onto your bed. space is tight in the bathroom & the old style bathtub is almost useless (the one in the penthouses are nicer). i'd trade it for more room outside of the rain-shower stall so you don't hit the toilet or the sink every time you turn around . overall, an almost 4* facility, the people are their best assets, always smile, helpful & professional. we recommend this facility.
Dear Mr. David, Thank you so much for your stay and great comments. However, Please accept my apologies for any inconveniences regarding bathtub, shower...we will pay attention and improve them. Look forawrd to welcoming you and your family back soon. Kind reards, Pham Minh Tuan General Manager
We booked a Palace Double Room but later realised that we were given a different and smaller room from our booking. Nonetheless, the room was decent, clean and comfortable. We feel that the staff were not very well-versed in English and we did not manage to arrange intercity bus through the hotel as the staff were not familiar with the request. The location was decent but we felt it was relatively further from the main area where the night market and Mt Phousi was.
Dear Boon, Thank you so much for your stay and comments. Please accept my apologies for any inconveniences regarding the room due to miscommunication..I will pay attention and imorove them. Look forward to welcoming you back with better customers services. Best regards, Pham Minh Tuan General Manager
Attentive and helpful staffs. Serene environment n good location ”
Please designate a smoking area , it’s really terrible to inhale second smoke early in the morning at the restaurant while having breakfast .
Dear Chan, Thank you so much for your stay and comments. Please accept our apologies for any inconveniences regarding the smoking at Restaurant. I will pay attention and improve it. Look forward to welcoming you back with better customers services. Best regards, Pham Minh Tuan General Manager
Great place to stay when in Luang Prabang”
Ideally located (on the river shore of Mae nam Khong/Mekong), this hotel (formerly the King's residence) is the ideal place to stay when in Luang Prabang. Beautiful, spacious and well equipped rooms, breakfast à la carte and caring, very friendly and for many, good English speaking staff. Just a short walk to the night market, restaurants, coffee shops. My congratulations to the management ... a hotel is only as good as its management. Don't hesitate to stop at the Victoria Xiengthong Place.
Dear Urs, I highly apprecaite your stay and great comments. Look forward to welcoming you back soon. Best regards, Pham Minh Tuan Geberal Manager
As many reviews have already suggested this is a quiet, delightful place to stay. The staff are noticeably good. There are nice touches like a free mini bar but some of the extras are ridiculously over priced - the spa and the laundry service for example. I would stay again if the price was right.
We stayed here for three nights and it was a very enjoyable break. The staff were very kind and helpful and the hotel had a distinctive charm. The location is ideal, very close to the river and the main walking street. We would stay here again.
The hotel is right next to Wat Xieng Thong and you can pretty much walk to everywhere. The place was clean and the staffs were friendly and they left little local souvenirs when they made the bed. It was very thoughtful. Would be nice to have some staffs who can communiate in English though.
We were thankful for the upgrade to the Mekong room, which is the largest rooms fo the place! Simply enjoyed the breakfast in the morning and lovely river view by the road. For film lovers, Victoria also houses cultural films in the evenings. You can grab a cocktail and enjoy the film! Many wonderful and thoughtful touch to the place like a little door ornament was given to us every night to teach us about the local culture.
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