Victoria Xiengthong Palace
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Highlights
Facilities
Free Wi-Fi
Car park
Spa
Front desk [24-hour]
Restaurant
Bar
Yoga room
Massage
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
Hygiene Plus
Sparkling clean
Located in heart of Luang Prabang
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Car park
Spa
Front desk [24-hour]
Restaurant
Bar
Yoga room
Massage
Based on 1,452 verified reviews
9.3
9.2
9.2
9.1
8.7
8.5
Nearest transportation options
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Luang Prabang Northern Bus Station is within 1.3 km
Location rating score
There are 86 places in walking distance!
| Value for money | 8.7 |
| Distance to city center | 0.1 km |
| Location rating | 9.2 |
| Nearest airport | Luang Prabang International Airport (LPQ) |
| Distance to airport | 2.8 km |
Victoria Xiengthong Palace offers non-water sport and outdoor activities such as bicycle rental for you to enjoy.
Victoria Xiengthong Palace has car park onsite and nearby for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
While residing at Victoria Xiengthong Palace, begin your trip by visiting the nearest attractions that are within close proximity to the property which include Khem Khong, Golden City Temple (Wat Xieng Thong), and Wat Xiengthong.
Victoria Xiengthong Palace has a total of 2 floors.
Victoria Xiengthong Palace has a total of 26 rooms.
Verified past guests that have stayed at Victoria Xiengthong Palace had an average nightly stay of 2 nights at this property.
Verified business travelers that have stayed at this property have given Victoria Xiengthong Palace an average rating of 8.6. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.
Past group travelers that have stayed at this property have given Victoria Xiengthong Palace an average rating of 9.1. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.
The nearest airport to Victoria Xiengthong Palace is Luang Prabang International Airport, 3.0 km away.
Start your mornings right, with the continental, a la carte, and buffet breakfast options made available at Victoria Xiengthong Palace.

Experience Luxury and Tranquility at Victoria Xiengthong Palace
Nestled in the heart of Luang Prabang, Laos, Victoria Xiengthong Palace offers a truly enchanting experience for travelers seeking a blend of luxury and tranquility. With its prime location, this 4-star hotel is just a short 15-minute drive from the airport, making it easily accessible for guests arriving or departing from the city.
Built in 2011, Victoria Xiengthong Palace showcases a harmonious blend of traditional Lao architecture and modern design elements. The hotel boasts 26 beautifully appointed rooms, each exuding an air of elegance and sophistication. From the moment you step into the hotel, you'll be greeted by warm hospitality and a serene ambiance that sets the tone for a memorable stay.
Check-in at Victoria Xiengthong Palace begins at 02:00 PM, allowing guests ample time to settle in and explore the hotel's surroundings. The check-out time is until 12:00 PM, giving guests a leisurely morning to enjoy breakfast or take a final stroll through the hotel's lush gardens. The hotel's child policy is also worth noting, as it allows children between the ages of 3 to 5 to stay free of charge, making it an ideal choice for families traveling with young ones.
Situated just 0.1 km from the city center, Victoria Xiengthong Palace offers easy access to Luang Prabang's main attractions, including the iconic Wat Xiengthong Temple and the Night Market. Whether you're seeking cultural immersion, culinary delights, or simply a peaceful retreat, this hotel is the perfect base to explore all that Luang Prabang has to offer.
Indulge in the luxurious amenities and impeccable service that Victoria Xiengthong Palace is renowned for. From the stunning views of the Mekong River to the tranquil gardens and poolside oasis, every aspect of this hotel is designed to provide a haven of relaxation and rejuvenation. Immerse yourself in the rich history and charm of Luang Prabang while enjoying the comforts of this exceptional hotel.
Unwind and Indulge in Premier Entertainment Facilities at Victoria Xiengthong Palace
At Victoria Xiengthong Palace, guests are treated to a plethora of top-notch entertainment facilities that guarantee a memorable and enjoyable stay. Whether you're looking to relax or engage in leisurely activities, this luxurious hotel has something for everyone.
Start your evening with a visit to the elegant bar, where skilled mixologists craft exquisite cocktails and serve an extensive selection of premium beverages. Sip on your favorite drink while soaking in the mesmerizing views of the surrounding landscape, creating the perfect ambiance for a delightful night out.
For those seeking ultimate relaxation, indulge in the hotel's hot tub and steamroom facilities. Unwind and let the warm waters envelop you as you soak away all your worries. The steamroom offers a rejuvenating experience, cleansing your body and mind, leaving you feeling refreshed and revitalized.
Explore the lush garden, a serene oasis that provides a tranquil escape from the bustling city. Take a leisurely stroll amidst the vibrant flora and fauna, immersing yourself in nature's beauty. It's the ideal spot to unwind, read a book, or simply enjoy a quiet moment of reflection.
For book lovers, the hotel's library is a haven of knowledge and relaxation. Browse through a vast collection of books, ranging from classic literature to travel guides, and lose yourself in captivating stories. The cozy atmosphere and comfortable seating make it the perfect spot to curl up with a good book on a lazy afternoon.
Don't forget to visit the gift/souvenir shop, where you can find unique mementos to commemorate your stay. From locally crafted handicrafts to traditional garments, there's a wide array of souvenirs to choose from, allowing you to take a piece of Luang Prabang's rich culture and heritage home with you.
With its exceptional entertainment facilities, Victoria Xiengthong Palace ensures that every guest's desires for relaxation, leisure, and cultural immersion are met with the utmost care and attention.
Stay Active at Victoria Xiengthong Palace's Sports Facilities
Victoria Xiengthong Palace in Luang Prabang offers an array of sports facilities that are sure to keep you active and energized during your stay. If you're an outdoor enthusiast, you'll be delighted to know that the hotel is surrounded by picturesque hiking trails, perfect for exploring the natural beauty of the surrounding area. Lace up your hiking boots and embark on an adventure through lush forests, cascading waterfalls, and breathtaking mountain views. Whether you're a beginner or an experienced hiker, these trails cater to all skill levels, ensuring a memorable and invigorating experience. Get ready to connect with nature and discover hidden gems along the way.
Convenience Facilities at Victoria Xiengthong Palace
Victoria Xiengthong Palace offers a range of convenient facilities to ensure a comfortable and hassle-free stay for guests. The hotel provides a laundry service and dry cleaning, allowing guests to have their clothes cleaned and pressed without leaving the premises. For those who prefer to dine in the comfort of their rooms, room service is available, offering a delectable selection of dishes delivered right to the door.
The hotel also prioritizes the safety and security of its guests, with safety deposit boxes provided in each room. The concierge desk is always ready to assist with any inquiries or arrangements, ensuring that guests have a smooth and enjoyable experience during their stay.
For those who need to stay connected, Wi-Fi is available in all rooms and public areas, allowing guests to easily access the internet and stay in touch with loved ones. Additionally, the hotel offers express check-in/check-out services, luggage storage, and daily housekeeping to further enhance the convenience and comfort of guests. Finally, for guests who prefer to smoke, there is a designated smoking area available on the premises. With these convenient facilities, Victoria Xiengthong Palace aims to provide a seamless and enjoyable stay for all its guests.
Seamless Transportation at Victoria Xiengthong Palace
At Victoria Xiengthong Palace, your journey begins with ease and convenience, thanks to an array of transport facilities designed to enhance your stay in the enchanting city of Luang Prabang. Guests can enjoy the luxury of a dedicated airport transfer service, ensuring a smooth and hassle-free arrival and departure experience. Whether you’re arriving or leaving, the friendly staff is ready to assist you, making sure you can focus on the beauty of your surroundings rather than the logistics of travel.
For those who prefer to explore at their own pace, the hotel offers a reliable car hire service, allowing you the freedom to navigate the charming streets and scenic landscapes of Luang Prabang. Additionally, a convenient onsite car park is available for guests who choose to drive, providing peace of mind and easy access to your vehicle whenever you wish to venture out. Should you need immediate transport, a taxi service is readily accessible, ensuring that you can reach your destination swiftly and comfortably. With these thoughtful transport options, Victoria Xiengthong Palace ensures that every aspect of your stay is as pleasant and effortless as possible.
Luxurious Room Facilities at Victoria Xiengthong Palace
Indulge in a world of luxury and comfort at Victoria Xiengthong Palace in Luang Prabang, Laos. The hotel offers an array of top-notch room facilities to ensure a memorable stay for every guest.
Step into your room and be greeted by the refreshing coolness of the air conditioning, providing respite from the tropical heat. Wrap yourself in the plush bathrobes provided, adding a touch of elegance and relaxation to your stay. Stay updated with the latest news and events with the complimentary daily newspaper, keeping you connected to the world outside.
Getting ready for the day or a night out is a breeze with the hair dryer provided, ensuring your locks are perfectly styled. Quench your thirst or enjoy a late-night snack from the well-stocked mini bar, offering a variety of beverages and treats. Step out onto your private balcony or terrace and soak in the breathtaking views of the surrounding landscape, immersing yourself in the beauty of Luang Prabang.
For entertainment, unwind in front of the satellite/cable TV, offering a wide range of channels to suit your preferences. Whether you prefer catching up on your favorite shows or staying connected to the world, the TV is sure to keep you entertained.
With its luxurious room facilities, Victoria Xiengthong Palace guarantees an unforgettable stay where comfort and convenience are at the forefront. Book your stay today and experience the epitome of luxury in Luang Prabang.
Exquisite Dining Experiences at Victoria Xiengthong Palace
Indulge in a culinary journey at Victoria Xiengthong Palace, where a range of dining facilities await to tantalize your taste buds. Start your day with a delightful breakfast buffet, offering a wide selection of continental breakfast options to suit every palate. The hotel's coffee shop is the perfect spot to unwind and savor a freshly brewed cup of coffee or enjoy a light snack while taking in the serene views of the surrounding gardens.
For a more formal dining experience, the on-site restaurant offers a delectable menu of both local and international cuisines. Immerse yourself in the rich flavors of Laos with traditional dishes prepared with locally sourced ingredients. If you prefer to dine in the comfort of your room, the convenient room service is available to cater to your every craving.
Additionally, Victoria Xiengthong Palace provides BBQ facilities and a shared kitchen for guests who wish to showcase their culinary skills or enjoy a meal al fresco. With daily housekeeping ensuring cleanliness and freshness, you can focus on enjoying the delectable dining experiences that this luxurious palace has to offer.
Luxurious and Spacious Rooms at Victoria Xiengthong Palace
Indulge in the opulence and comfort of Victoria Xiengthong Palace's room offerings. Choose from a variety of room types that cater to your specific needs and preferences. Experience the ultimate in luxury with the Mekong Suite, a sprawling 56 square meters of space featuring a plush King Bed. For those seeking a cozy retreat, the Palace Double Room offers 39 square meters of elegance with a comfortable King Bed. Traveling with a companion? The Palace Twin Room provides 28 square meters of space with two Single Beds, ensuring a restful stay for both.
By booking your stay at Victoria Xiengthong Palace through Agoda, you can enjoy the best prices available. Agoda's extensive network and strong partnerships with hotels worldwide allow us to offer exclusive deals and discounts to our users. Additionally, Agoda's user-friendly platform ensures a hassle-free booking experience, saving you time and effort. So why wait? Book your dream stay at Victoria Xiengthong Palace on Agoda today and embark on a memorable journey of luxury and relaxation.
Discover the Enchanting Luang Prabang Old Town
Nestled in the heart of Luang Prabang, Laos, the historic Luang Prabang Old Town is a captivating destination that will transport you back in time. With its well-preserved colonial architecture, charming streets, and serene atmosphere, this UNESCO World Heritage Site is a must-visit for travelers seeking a glimpse into the rich cultural heritage of Laos.
As you wander through the cobbled streets of Luang Prabang Old Town, you'll be greeted by a tapestry of sights, sounds, and smells. Admire the elegant French colonial buildings that line the streets, adorned with vibrant bougainvillea and lush greenery. Discover hidden temples and monasteries, where the scent of incense fills the air and saffron-robed monks go about their daily rituals.
Immerse yourself in the local way of life by exploring the bustling morning market, where vendors sell an array of fresh produce, spices, and handmade crafts. Indulge in the flavors of Laos as you sample local delicacies at street food stalls or dine at one of the many charming restaurants that offer a fusion of traditional and international cuisine.
Whether you're strolling along the banks of the Mekong River at sunset, admiring the golden spires of Wat Xieng Thong, or simply getting lost in the maze of narrow alleyways, Luang Prabang Old Town is a place that will leave an indelible mark on your soul. Come and experience the magic of this enchanting destination, where ancient traditions blend seamlessly with modern life.
Traveling from the Airport to Victoria Xiengthong Palace
Located in the heart of Luang Prabang Old Town, Victoria Xiengthong Palace offers a luxurious and authentic experience in the enchanting city of Luang Prabang, Laos. To reach this exquisite hotel from the nearest airports, follow these convenient transportation options.
If you are arriving at Luang Prabang International Airport, the most convenient way to reach Victoria Xiengthong Palace is by taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes. Sit back and enjoy the scenic drive as you pass by the lush countryside and charming streets of Luang Prabang.
Alternatively, if you prefer a more budget-friendly option, you can take a shared minivan from the airport to the city center. These minivans operate on a fixed schedule and drop off passengers at various locations in Luang Prabang. Once you reach the city center, Victoria Xiengthong Palace is just a short walk away.
With its traditional Lao architecture, elegant rooms, and stunning views of the Mekong River, Victoria Xiengthong Palace is a perfect choice for travelers seeking a blend of luxury and cultural immersion. Whether you choose to arrive by taxi or minivan, your journey to this exquisite hotel will be the beginning of an unforgettable experience in Luang Prabang.
Explore the Spiritual Wonders near Victoria Xiengthong Palace
Nestled in the heart of Luang Prabang, Victoria Xiengthong Palace offers a serene retreat surrounded by a myriad of spiritual landmarks and attractions. Just a stone's throw away, you can witness the mesmerizing Alms Giving Ceremony, a daily ritual where locals offer food to Buddhist monks. Immerse yourself in the peaceful ambiance as you observe this ancient tradition unfold before your eyes.
One of the most revered temples in the city, Wat Xiengthong, is a true architectural masterpiece and a must-visit attraction. Marvel at the intricate details of its golden stenciling and mosaic work, which depict scenes from Buddhist legends. As you explore the temple grounds, you'll also discover other nearby spiritual sanctuaries such as Wat Sensoukharam, Wat Nong Sikhounmuang, and Wat Sop Sickharam.
For a unique cultural experience, visit the enchanting Wat Khili, where you can witness the daily lives of resident monks and gain insight into their spiritual practices. Discover the art of traditional Lao silk weaving at Rattana's Laboratory, where you can witness skilled artisans create intricate patterns on silk fabrics. Indulge in a rejuvenating spa experience at Spa Garden, offering a range of traditional massages and treatments to soothe your mind and body.
End your spiritual journey at the Golden City Temple, also known as Wat Xieng Thong, which is just a short distance from the palace. Admire the stunning architecture and exquisite craftsmanship of this historic temple, known for its beautiful mosaics and gilded carvings. With its close proximity to these remarkable landmarks and attractions, Victoria Xiengthong Palace offers a truly immersive experience into the rich spiritual heritage of Luang Prabang.
Delightful Dining Experiences at Victoria Xiengthong Palace
When it comes to dining options, Victoria Xiengthong Palace is surrounded by an array of fantastic restaurants that cater to every taste and preference. Just a short stroll away, guests can enjoy a delightful meal at Popolo, a charming restaurant known for its delicious Italian cuisine. For those looking to savor traditional Laotian flavors, Phonheuang Cafe and Khaiphaen offer a wide range of authentic dishes made with fresh local ingredients. L'Elephant Restaurant, a renowned establishment in Luang Prabang, is a must-visit for its exquisite French and Laotian fusion cuisine. For those interested in learning the secrets of Lao cooking, Bamboo Tree Lao Cooking School and Restaurant offers hands-on classes and delectable meals. Additionally, guests can indulge in affordable and tasty local dishes at the popular eatery, good people good food good price. Le Cafe/Bistro Ban Vat Sene is a hidden gem that serves up delectable international fare in a cozy setting. Craving a bowl of Khao Soi noodles? Look no further than the Khao Soi Noodle Shop, where you can enjoy this Northern Thai specialty. Xieng Thong Noodle is another local favorite, serving up a variety of noodle dishes bursting with flavors. Finally, for breathtaking views of the Mekong River, guests can head to Viewpoint Cafe and enjoy a cup of coffee or a refreshing beverage while taking in the stunning scenery. With such an array of dining options right at your doorstep, Victoria Xiengthong Palace ensures that every meal is a memorable experience.
Shop 'til you drop in Luang Prabang
When staying at Victoria Xiengthong Palace, you'll be surrounded by an array of unique and vibrant shopping landmarks. Explore the Queen Design Lao, where you can find exquisite handcrafted textiles and traditional Lao garments. For a taste of local craftsmanship, head to the Internet Shop, Ock Pop Tok Store, and Passa Paa, where you can browse through a wide selection of locally-made handicrafts, textiles, and accessories. If you're in search of stylish clothing and accessories, Caruso Lao is the place to be. Don't forget to visit Kin Thong Lao Silk, known for its high-quality silk products, and Anakha: The Blue House, where you can find a curated collection of unique home decor items. With these shopping landmarks just a stone's throw away from the hotel, you'll have plenty of opportunities to indulge in retail therapy during your stay.
Experience Luxury at an Affordable Price at Victoria Xiengthong Palace
Nestled in the heart of Luang Prabang, Victoria Xiengthong Palace offers an unparalleled experience of luxury and tranquility at an average price of $129 per room. Compared to the average price of a hotel room in the city, which stands at $76, Victoria Xiengthong Palace provides exceptional value for money.
Step into a world of elegance and sophistication as you enter the beautifully designed rooms at Victoria Xiengthong Palace. Each room is tastefully decorated with traditional Lao motifs and equipped with modern amenities to ensure a comfortable stay. From the plush bedding to the spacious en-suite bathrooms, every detail has been carefully curated to provide a truly indulgent experience.
In addition to the luxurious accommodations, guests at Victoria Xiengthong Palace can also enjoy a range of world-class facilities. Take a refreshing dip in the sparkling swimming pool, unwind with a rejuvenating spa treatment, or savor delectable Lao cuisine at the onsite restaurant. With attentive staff and a serene ambiance, Victoria Xiengthong Palace is the perfect oasis in the bustling city of Luang Prabang.
Exceptional Service and Delicious Food
At Victoria Xiengthong Palace, guests can expect exceptional service and delicious food. The staff is friendly, welcoming, and always ready to assist with any requests. The waiters are attentive, making dining experiences enjoyable. The breakfast is a highlight, with delicious options that will leave guests excited every morning. The cleanliness of the hotel is top-notch, thanks to the dedicated staff. The rooms are spacious and beautifully designed, providing a luxurious and comfortable stay. Overall, the outstanding service, delectable food, and beautiful rooms make Victoria Xiengthong Palace a top choice for travelers looking for an unforgettable experience in Luang Prabang.
A Luxurious Oasis of Hospitality and Comfort
Victoria Xiengthong Palace has received outstanding customer ratings, making it a top choice for discerning travelers seeking an unforgettable experience in Luang Prabang. With an overall rating of 8.9, this exquisite hotel offers a perfect blend of comfort, convenience, and exceptional service.
One of the standout features of Victoria Xiengthong Palace is its exceptional staff performance, earning a remarkable rating of 9.2. The dedicated and friendly team goes above and beyond to ensure that guests feel welcomed and well taken care of throughout their stay. From the warm reception at check-in to the attentive service at the on-site restaurant and spa, every interaction with the staff is characterized by professionalism and genuine hospitality.
The hotel's location also garners high praise, with a rating of 9.1. Situated in the heart of Luang Prabang, guests can easily explore the city's rich cultural heritage and vibrant atmosphere. The nearby attractions, such as the iconic Wat Xiengthong temple and the bustling night market, are just a short walk away. Additionally, the serene setting along the banks of the Mekong River provides a tranquil escape from the bustling city, allowing guests to unwind and appreciate the natural beauty of their surroundings.
With its impeccable cleanliness rating of 9.2, Victoria Xiengthong Palace ensures that guests enjoy a pristine and hygienic environment. The attention to detail is evident in every corner of the hotel, from the meticulously maintained rooms to the spotless common areas. This commitment to cleanliness enhances the overall comfort and satisfaction of guests, ensuring a truly memorable and enjoyable stay.
Whether you are seeking a luxurious retreat, a cultural adventure, or a romantic getaway, Victoria Xiengthong Palace exceeds expectations with its exceptional customer ratings. Experience the epitome of comfort, hospitality, and elegance at this remarkable hotel in Luang Prabang.
Excellent8.5
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
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Excellent
10 most recent verified ratings received by the property
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This hotel is highly-rated by guests who appreciate the friendly and hospitable staff. It boasts a great location in close proximity to famous cafes, markets, and temples in the heart of the old town. The hotel is praised for its beautiful setting, clean and spacious rooms, and great breakfast served with good service at a terrace by the river. The location is also convenient to the main area, river, and alms giving ceremony. Additionally, guests appreciate the hotel's eco-friendly commitment while still maintaining an authentic Luang Prabang vibe.
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We initially had some concerns based on reviews mentioning old facilities and air conditioning issues, but our experience was beyond perfect. We loved the tranquil beauty of the hotel; the entire area feels like a garden. The front door opens to a local street, conveniently close to the main streets leading to Xiethong Palace and the night market, you can see the early morning ceremony just by the hotel entrance with the locals. The other front door sits beside the Mekong River, providing a beautiful view for breakfast every day. Our room offered a fabulous sunset view from the balcony and windows, and all the facilities inside were in good, clean condition, it was pretty chill at night, so we didn’t turn on the air conditioner all night, but still, during the day time, we didn’t sense the noises. We appreciated the minibar in the fridge. Throughout our stay, we enjoyed a cozy and peaceful time at the hotel. We will definitely choose to come back here next time.
Dear Ningjing, Thank you for your wonderful review! We are thrilled to hear that your experience exceeded your expectations and that our tranquil garden setting, convenient location, and beautiful views contributed to a perfect stay at Victoria Xiengthong Palace. It's great to know that you enjoyed the peaceful atmosphere and found our facilities in excellent condition. We are also glad that you appreciated the minibar and the serene environment. We look forward to welcoming you back on your next visit! Warm regards, Nguyen Hoang Tri Resident Manager
The 2 buildings facing Mekong River were Laos King & Queen residence, according to the staff. So, we had 2 great nights stay adjacent the “Palace”. Our room is cosy and comfortable. Staff is attentive to our needs and we will back to this hotel in oir future stay in Luang Prabang.
Dear Kai, Thank you for choosing Victoria Xiengthong Palace and for sharing your wonderful experience. We are delighted that you enjoyed the unique history of our palace, once home to the Lao royal family, and found your room cozy and comfortable. It is also heartening to hear that our attentive team helped make your stay memorable. We truly appreciate your kind words and look forward to welcoming you back for another special visit to Luang Prabang in the near future. Warm regards, Tri Nguyen Resident Manager Victoria Xiengthong Palace
The hotel was very clean and staffs were friendly. It is a great location as only few minutes walk to the night market and food area. Definitely recommended for stay in Luang Prabang.
The hotel was conveniently located along the river with a beautiful balcony view of the Mekong River. Room was large, always clean with good water pressure and air conditioning (super helpful during the hot summer months). The breakfast was very high quality and everything was delicious. From the salads and noodles to the juice and coffee, everything was top notch. Best of all was their hospitality. Bi and the manager went out of their way to make me feel welcomed. They were helpful with answering questions, recommending restaurants and solving problems. WARNING: there is lady running a convenient store across the street who claims to sell tourist rice for morning alms giving. Be careful with her! She overcharges by a lot! She initially quoted 200K for some cookies and eggs and I said fine because I was feeling generous. Later she upcharged, asking for another 500K for 2 more plates of cookies and eggs, which is ridiculous. I expressed grievance to the hotel and they helped me resolve matter. For that, I'm really thankful but hope that others would not fall for the lady's scam which could ruin others' holiday or perception of Lao people.
Dear Mr Roger, Thank you for choosing Victoria Xiengthong Palace and taking the time to express your feelings on Google. We are delighted to hear that you had a wonderful stay, complete with a lovely balcony, a spacious and clean accommodation, tasty cuisine, and helpful and pleasant service. Also, your remark concerning outside service are so helpful for guests. We hope to have the opportunity to welcome you back soon. Thanks and best regards, Nguyen Hoang Tri Resident Manager
Airport transfer
Located in heart of Luang Prabang
Currency exchange
Free Wi-Fi in all rooms!
“Historic Hotel in tourist area”
First a word of explanation: Be aware that no hotel on the Luang Prabang peninsula (aka old town) sits directly on the side of one of the rivers because there is a road that goes around the peninsula. Hence, all hotels that claim a river view have a road between themselves and the river. Second, there are a lot of trees along the rivers, so few hotels will have unobstructed view of the river (of what I could see while walking around maybe the Mekong Riverview hotel has rooms with unobstructed water views - but i did not stay there) . As for the Victoria XT Palace; the same applies. Few rooms seem to have riverview and from the site it was not clear which rooms. But even so, I would not spend more money for a river view. You get a great river view at breakfast! The hotel is essentially a number of independent buildings, around a garden/pond with fish. Some will have garden view (the best), others may look at a roof or another building. I had booked a "villa", which was correctly described as a two storey room with a jacuzzi. However, the water in the jacuzzi (inside, groundfloor) was far too cold to use it, and you could not change the water either (no tap). The rest of the GF was a "living room" which we never used. Upstairs the bedroom and bathroom (shower and tub) were very spacious and comfortable. You had the feeling of living in a colonial-style house (wood floor, small balcony,...). Good bed, AC, WIFI very good etc etc. Breakfast was good (without being "wow") but the food in the restaurant for lunch/dinner was unexpectedly good. They have free bicycles for the guests to use, which is handy. The hotel does not have a swimming pool. The staff are extraordinarily, going out of their way to help when an issue arises. The main Xieng Thong Temple is right next door, and the monks pass in front of the hotel in the morning..
Dear Jos, Thank you for your thoughtful review and the helpful explanation regarding the location of hotels along the Luang Prabang peninsula. We understand that the road around the peninsula and the trees along the river can limit unobstructed views. We appreciate your insight into the river views and are always striving to make our room descriptions clearer to guests. We hope to welcome you again in the future and offer a pleasant stay at Victoria Xiengthong Palace. Best regards, Victoria Xiengthong Palace team