Vientiane Plaza Hotel
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7.4
Very good
/10
(298 reviews)See what guests said
See map
7.7
Very good
Location rating score
Very good location - Inside city center
Parking
FREE
  • Banngkok Bank Vientiane130 m
  • MAF/Department of Forestry150 m
  • Bank Of Ayudhaya Vientiane210 m
  • Joint Development Bank210 m
  • Bank of Ayudhya220 m
  • Centre Culturel et de Coopération Linguistique230 m
  • Les Champs Elysées260 m
  • That Dam290 m
  • Ministry of Education290 m
  • That Dam Pagoda290 m
  • Free Wi-Fi

    Vientiane Plaza Hotel

    SAILOM ROAD, HATSADY NEUA VILLAGE,, Vientiane City Center, Vientiane, Laos - See map
    "Location on center on Laos nearly night street food nice room and nice service."
    monwadee - July 24, 2018
    Very good service
    7.6 rating for service
    Very good cleanliness
    7.4 rating for cleanliness
    • 510 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Cheaper than 82% of all properties in Vientiane in the last 24 hours

    Compared to 523 Vientiane properties at Agoda for various dates

    Property ranking|Compared to 523 Vientiane properties
    See all rankings
    Room size
    47 sqm.
    Room comfort score
    7.2/10
    Cleanliness score
    7.4/10
    Cheapest price score
    Bigger than
    95
    %
    of Vientiane properties
    Better than
    90
    %
    of Vientiane properties
    Better than
    82
    %
    of Vientiane properties
    Better than
    82
    %
    of Vientiane properties
    Value for money7.2
    Location rating7.7
    Nearest airportWattay International Airport (VTE) - Laos
    Distance to airport4.7 km

    Rooms available at Vientiane Plaza Hotel

     Executive Suite Room
    Executive Suite Room
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 1 king bed
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    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Triple Room
    Superior Triple Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 single bed and 1 double b...
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    Superior Single Room
    Superior Single Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 1 king bed
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    Suite Executive
    Suite Executive
    ...
    • Room size: 95 m²/1023 ft²
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Separate shower/bathtub
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    Club Suite
    Club Suite
    ...
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      Room Executive
      Room Executive
      ...
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        Room Economy
        Room Economy
        ...
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          More about Vientiane Plaza Hotel

          More about Vientiane Plaza Hotel

          10.0
          Exceptional

          ", good breakfast"

          monwadee

          |

          July 24, 2018

          An overview

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          Most talked about facilities

          Breakfast
          19 mentions
          Internet
          10 mentions
          Housekeeping
          9 mentions
          Food & Dining
          4 mentions

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Asian
          Continental

          Restaurants on site

          Imperial Restaurant
          Cuisine:Asian
          Menu:Buffet, A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

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          Most helpful reviews for Vientiane Plaza Hotel
          Solo traveler
          Stayed 3 nights in April 2019
          Superior Single Room
          Very good7.6
          Decent hotelNothing special about the hotel, breakfast was good. Room fixtures are old, and pretty out of place. For example, socket is not near for the kettle, and shower head is at an awkward position for shower. Shower strength is good.
          Weifrom SingaporeReviewed May 01, 2019
          Business traveler
          Stayed 1 night in February 2019
          Superior Single Room
          Good6.4
          Good location room a bit old with damp smell, SECURITY STOP OUR CAR FROM LEAVING AFTER CHECK OUTPlus point is the location, services just ok but can be improved. Security guard stop our car from leaving and hold us until the front desk clear. We were two rooms together. I contact reception to c/o and paid for both room, my friend came down at later as he was having issue with safety box has to wait for front desk to open. After got the safety box open and my friend returned keycard to Front Desk that open Safety box for him. My friend came down to lobby and went to restaurant at 2nd floor for coffee after that he went straight to pick up luggage at Bell counter and we both carry our own luggage to the car which the driver is ready to take us to our meeting. But can not leave as security ran to us stop our car and talk Lundy with Reception on walkie talkie that we are not allow to leave and insulted that we have not contact Front Desk to Check out. I have to show the receipt I paid but he still need to wait for permission from Front Desk. what an EMBARASSMENT...
          SAHAPOLfrom LaosReviewed March 01, 2019
          Business traveler
          Stayed 3 nights in February 2013
          Superior Double Room
          Excellent8.0
          Great Location for Telco Guys.Other than taxi and tuk tuk, no public transportation is made available in Vientiane. Surrounding the hotel are the HQs of some of the major telcos in Laos. The rooms itself are clean, maintained and quite old-fashion. This is not the chic type of hotel. Food was good, especially the pho. Staff were great and very helpful.
          Mfrom MalaysiaReviewed March 11, 2013
          Solo traveler
          Stayed 3 nights in August 2012
          Superior Single Room
          Exceptional9.7
          Excellent quality, no complaintsWas just here for three nights on a short-term stay. Found everything to be very modern, clean, and well looked after. The staff are very helpful. Free WIFI available on every floor, and fast too, which was important to me. There's a great restaurant and coffee shop downstairs which sells some really good food. No complaints.
          Peterfrom AustraliaReviewed September 08, 2012
          Business traveler
          Stayed 1 night in March 2012
          Superior Single Room
          Excellent8.7
          New Hotel and Great Location!this is a new hotel owned by vietnamese. considering that it's a new hotel, some inexperience staffs is understandable bu it's balance with a very good manager level on each department. some details on the hotel room amenities may be need to be improved but overall it's a good quality hotel for vientiane standard. i asked for a one-day transportation and the manager gave me a good discount! one more thing which is remarkable, the reservation team is very responsive to email before & after my stay and deserved a big thumbs-up! i left something in the hotel room and just realized when i was already in hanoi. the hotel was not only keep my stuffs but one vietnamese manager brought my stuff to hanoi from vientiane on the next day!!!!!! :)
          Irfanfrom IndonesiaReviewed March 29, 2012

          Reviews of Vientiane Plaza Hotel from real guests

          Overall rating
          7.4
          Very good
          From 320 reviews
          Provided by verified guests of
          Agoda Reviews (298)Booking.com Reviews (22)
          Rating via Agoda7.4
          /
          10
          Cleanliness7.4
          Facilities7.0
          Location7.7
          Room comfort and quality7.2
          Service7.6
          Value for money7.2
          High score for Vientiane
          Rating
          9+ Exceptional (23)
          8-9 Excellent (28)
          7-8 Very Good (64)
          6-7 Good (32)
          <6 Below Expectation (45)
          Time of the year
          Mar - May (44)
          Jun - Aug (38)
          Sep - Nov (50)
          Dec - Feb (60)
          All guests (298)
          All room types
          All languages

          Show reviews that mention 

          Showing 192 verified guest comments
          12345
          7.6
          Very good
          Wei from Singapore
          Solo traveler
          Superior Single Room
          Stayed 3 nights in April 2019

          Decent hotel”

          Nothing special about the hotel, breakfast was good. Room fixtures are old, and pretty out of place. For example, socket is not near for the kettle, and shower head is at an awkward position for shower. Shower strength is good.

          Reviewed May 01, 2019

          Dear Valued Gusts, Thank you so much for choosing Vientiane Plaza Hotel to be your home in Vientiane,Laos. We appreciate the review, and hope you enjoyed your stay. We do apologize for any inconvenience during your stay. Once again thank you and we hope to see you again!

          Responded May 03, 2019
          Vientiane Plaza Hotel
          6.4
          Good
          SAHAPOL from Laos
          Business traveler
          Superior Single Room
          Stayed 1 night in February 2019

          Good location room a bit old with damp smell, SECURITY STOP OUR CAR FROM LEAVING AFTER CHECK OUT”

          Plus point is the location, services just ok but can be improved. Security guard stop our car from leaving and hold us until the front desk clear. We were two rooms together. I contact reception to c/o and paid for both room, my friend came down at later as he was having issue with safety box has to wait for front desk to open. After got the safety box open and my friend returned keycard to Front Desk that open Safety box for him. My friend came down to lobby and went to restaurant at 2nd floor for coffee after that he went straight to pick up luggage at Bell counter and we both carry our own luggage to the car which the driver is ready to take us to our meeting. But can not leave as security ran to us stop our car and talk Lundy with Reception on walkie talkie that we are not allow to leave and insulted that we have not contact Front Desk to Check out. I have to show the receipt I paid but he still need to wait for permission from Front Desk. what an EMBARASSMENT...

          Reviewed March 01, 2019

          Dear Valued Guests, Thank you very much for choosing Vientiane Plaza Hotel to be your home. We are very pleased to have served you. In behalf of Vientiane Plaza Hotel management we would like to apologize for the miscommunication occurred during your check out. The hotel is continuously providing training to all our staff to be able to provide good service. We will look in to this matter and make sure it will never happen again.

          Responded March 08, 2019
          Vientiane Plaza Hotel
          8.0
          Excellent
          M from Malaysia
          Business traveler
          Superior Double Room
          Stayed 3 nights in February 2013

          Great Location for Telco Guys.”

          Walking distance to local telcos.

          Other than taxi and tuk tuk, no public transportation is made available in Vientiane. Surrounding the hotel are the HQs of some of the major telcos in Laos. The rooms itself are clean, maintained and quite old-fashion. This is not the chic type of hotel. Food was good, especially the pho. Staff were great and very helpful.

          Reviewed March 11, 2013
          9.7
          Exceptional
          Peter from Australia
          Solo traveler
          Superior Single Room
          Stayed 3 nights in August 2012

          Excellent quality, no complaints”

          Very nice, good quality hotel in the heart of Vientiane

          Was just here for three nights on a short-term stay. Found everything to be very modern, clean, and well looked after. The staff are very helpful. Free WIFI available on every floor, and fast too, which was important to me. There's a great restaurant and coffee shop downstairs which sells some really good food. No complaints.

          Reviewed September 08, 2012
          8.7
          Excellent
          Irfan from Indonesia
          Business traveler
          Superior Single Room
          Stayed 1 night in March 2012

          New Hotel and Great Location!”

          new hotel, good facility, in the middle of the city, friendly & helpful staffs

          this is a new hotel owned by vietnamese. considering that it's a new hotel, some inexperience staffs is understandable bu it's balance with a very good manager level on each department. some details on the hotel room amenities may be need to be improved but overall it's a good quality hotel for vientiane standard. i asked for a one-day transportation and the manager gave me a good discount! one more thing which is remarkable, the reservation team is very responsive to email before & after my stay and deserved a big thumbs-up! i left something in the hotel room and just realized when i was already in hanoi. the hotel was not only keep my stuffs but one vietnamese manager brought my stuff to hanoi from vientiane on the next day!!!!!! :)

          Reviewed March 29, 2012
          3.2
          KITTIPOB from Thailand
          Business traveler
          Superior Single Room
          Stayed 2 nights in June 2019

          Dont choose”

          - Air condition very poor - Ask staff to change room , 15mins waiting - Change new room but face new problem smell skoking still flow in room - Cant close bath door - Last choice to choose

          Reviewed June 14, 2019

          Dear Valued Guest, Thank you very much for your review and for staying with Vientiane Plaza, we apologized for any inconvenience during your stay, rest assured that management is doing its best to prevent this from happening again. We hope you had a safe flight, and we look forward to your next visit.

          Responded August 22, 2019
          Vientiane Plaza Hotel
          10.0
          Exceptional
          YOUNGJUN from South Korea
          Business traveler
          Superior Double
          Stayed 3 nights in March 2019

          Good”

          Good

          Reviewed March 29, 2019

          Dear Valued Gusts, Thank you so much for choosing Vientiane Plaza Hotel to be your home in Vientiane,Laos. We appreciate the review, and hope you enjoyed your stay. We do apologize for any inconvenience or for not being able to reach your expectation. The hotel will continue to improve its team to better serve all our guests :) Once again thank you and we hope to see you again!

          Responded May 03, 2019
          Vientiane Plaza Hotel
          8.4
          Excellent
          Suraj from Sri Lanka
          Business traveler
          Superior Single Room
          Stayed 3 nights in May 2019

          Worth for money”

          Worth for money. Breakfast was quite good and staff was very helpful. Internet is also good.

          Reviewed May 12, 2019

          Dear Suraj, Thank you so much for choosing Vientiane Plaza Hotel to be your home here in Vientiane. We greatly appreciate your review and it was such great pleasure having you and serving you. We hope to see you again.

          Responded May 28, 2019
          Vientiane Plaza Hotel
          8.8
          Excellent
          Felix
          Business traveler
          Superior Double Room
          Stayed 1 night in May 2019

          Very good overall hotel”

          Stayed several times here already, very friendly staff, any needs from my side were met immediately with the professionalism and hospitality of a great hotel. Will be back again for sure.

          Reviewed May 10, 2019

          Dear Felix, Thank you very much for always staying with us, your comment means so much, its such a great honor having you in our Hotel all the time, you have been so lovely and kind to everyone. We hope you can stay with us again soon!

          Responded May 28, 2019
          Vientiane Plaza Hotel
          9.2
          Exceptional
          William from Netherlands
          Business traveler
          Superior Single
          Stayed 1 night in July 2018

          Exceptional”

          expensive but worth it

          Reviewed April 29, 2019

          Dear Valued Gusts, Thank you so much for choosing Vientiane Plaza Hotel to be your home in Vientiane,Laos. We appreciate the review, and hope you enjoyed your stay. The hotel will continue to improve its team to better serve all our guests :) Once again thank you and we hope to see you again!

          Responded May 03, 2019
          Vientiane Plaza Hotel
          8.4
          Excellent
          Nilay from India
          Business traveler
          Superior Twin
          Stayed 2 nights in November 2018

          Perfectly Located Hotel”

          If you are visiting Vientiane this is the hotel you should choose.

          Reviewed November 26, 2018

          Thank you so much for choosing Vientiane Plaza to be your home here in Vientiane. Happy to have served you!

          Responded January 23, 2019
          Vientiane Plaza Hotel
          8.0
          Excellent
          YOTHIN from Thailand
          Solo traveler
          Superior Twin Room
          Stayed 2 nights in May 2015

          Very good firm hotel””

          Good location, New Hotel and nice rooms”

          Positives: This is a relatively new hotel. The rooms are nice, spacious, and clean. The staff is friendly and helpful. Location seems relatively safe. Not So Positives: It is a distance to get to the river area and good restaurants. The restaurant was so so - breakfast was horrible but our dinner the night before was good. Staff doesn't speak very much English - be prepare or you may be frustrated.

          Reviewed May 07, 2015
          8.3
          Excellent
          TONY from United States
          Group
          Superior Single Room
          Stayed 5 nights in February 2015

          What to know about V-plaza ”

          Lacation, cleanliness and nice lobby

          It was average at best. The best thing about this hotel is the location. It's in the center of town and super convenient for tourist. You can walk to get a massage, eat, and shop. Laos people are super nice by nature but the staff needs professional training. I understand the language very well and can hear them speak to each other. They lack tack, proper chain of command and just simple HOTEL professionalism training. The rooms were decently sized, the TV a little small but the repairs were tacky. Holes in the ceiling and just make shift repairs, not worthy of a nice 4 star hotel. We stayed on the 3rd floor, which is one floor above the dining area. Every time someone moves a chair, we hear the scraping on the floor noise. It's quite irritating and wakes you up every morning. Also, the Chinese guest are so loud in the hallways. Also, they charge us an additional $10 for bringing in guest. I think that's unnecessary for a 4 star hotel.

          Reviewed March 03, 2015
          8.0
          Excellent
          Phoua from United States
          Business traveler
          Superior Single Room
          Stayed 2 nights in December 2014

          Not as Expected”

          The staff, the room condition, and the location

          My first experience was wonderful. The staff were great. This time around was totally different. Although the staff and room condition remained the same, the hotel was filled with smokers. I was not able to enjoy the hotel as a nonsmoker and had to remain in my room the entire time.

          Reviewed December 07, 2014
          7.7
          Very good
          Chatwut from Thailand
          Business traveler
          Superior Single Room
          Stayed 5 nights in June 2013

          Good business hotel”

          Clean, good brekfast, big room

          This hotel is located near the heart of action. Room is big and clean. I enjoy the breakfast very much. Staff are friendly. Even though the hotel is nice but it is very business type that you wont feel warm here. Overall, it is a good stay.

          Reviewed July 24, 2013
          6.0
          Nikki from Indonesia
          Business traveler
          Superior Double Room
          Stayed 3 nights in January 2013

          Good business hotel”

          Spacious Location Affordable

          The rooms are quite spacious, equipped with a working desk, hi-speed internet, TV, minibar, safe and air-condition and dryer in bathroom like a normal 4-Star hotel. Breakfast is good, there is a variety of food like a standard 4-star hotel would, but its the same menu everyday. The staff is very friendly and helpful.

          Reviewed March 22, 2013
          8.0
          Excellent
          Trong from United States
          Business traveler
          Superior Single Room
          Stayed 2 nights in March 2013

          Comfortable bed, good business location”

          Staff is very friendly, room is clean, and the bed is comfortable

          Overall this is a good place to stay for business traveler. The room is big, has good amenities & well maintained. The staff is very friendly and will try their best to accommodate your request. I would definitely come back on my next trip.

          Reviewed March 18, 2013
          6.7
          Good
          sasiwan from Thailand
          Business traveler
          Superior Twin Room
          Stayed 1 night in February 2013

          Good location”

          Good location

          I think it is one of the best location in town. The rooms are specious, equipped with desk, hi-speed internet, TV, minibar, safe and air-condition and dryer in bathroom. You can also find bathrobe and slippers. The breakfast is very good, there is a big choice of food: chicken noodle soup, scramble eggs, omelet, fried rice, pork/ chicken sausage and toasts. Unfortunately every day is the same choice but taste good. The staff is very friendly and helpful. Sometimes we had difficulty with the communication in English but there is always somebody who can help with the translation. We are not very happy about housekeeping. They do not clean room like in 4 star hotels. Sometimes they forgot to leave drinking water or towels, shower gel etc.

          Reviewed March 04, 2013
          6.7
          Good
          sasiwan from Thailand
          Business traveler
          Superior Twin Room
          Stayed 1 night in February 2013

          “Good location, New Hotel and nice rooms””

          “Good location, New Hotel and nice rooms”

          This Vietnamese managed hotel is situated in the city centre; and it is one year old. It is in a complex that also comprises office and retail units. The hotel is within a ten minute walk to the river front where there are a lot of cafes, bars and restaurants. It has a beautiful, spacious and modern lobby. The front entrance area is made of glass. As you enter, the cool interior makes you feel like you have entered an oasis of tranquility. The bathroom was a bit on the small side. I could smell cigarette smoke from other rooms which comes in through the ventilation duct in the bathroom. If you are not happy about this – you can request a change of room. Unfortunately, the hotel is not yet a “No smoking” hotel. The bathroom had the usual amenities like shower gel, shampoo, shower cap, tooth brush and paste, razor, etc. Breakfast is buffet style. There is an egg station where you can request how you wish your eggs to be done. Almost all the hot buffet dishes contain pork. The fresh fruit is a delight. Pastries and different kinds of bread are available. There is also local beef noodle soup available. Cold salads and slices of meat are also available. I did not have lunch or dinner at the hotel restaurant because there are cafes and restaurants not far from the hotel. This is a good hotel for business people. It is in a good location and room prices are competitive. It is a good place to meet for business meetings.

          Reviewed March 04, 2013
          6.7
          Good
          Koi from Malaysia
          Business traveler
          Superior Single Room
          Stayed 4 nights in October 2012

          Great location”

          Location, most central for business

          While location and facilities are generally good (I like the gym), I lie almost everything about the hotel. Service is good. However, the food quality is really bad. Breakfast is ok, do not order dinner or ala carte!

          Reviewed December 23, 2012
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          Vientiane Plaza Hotel
          |Very good 7.4
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          • Very good location
          • Centre Culturel et de Coopération Linguistique
          • Vientiane Bus Station is within 0.54 km