Please note that in case of cancellation deposits are not refundable. The amount of the deposit can be use for booking another stay within a period of a calendar year. Subject to availability. Please note that the check-in and key-collection take place at: At route 21 turn right and continue straight on this route for 7 miles. Turn right at route 151, there is a TOTAL gas station on the left. Continue straight on this route for about 6 miles. The office is next to the restaurant Donde Johan on the left side, NA Guanacaste. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Villa 28 Hermosa Heights in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.