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Very good7.1
Based on 87 reviews
Villa Chocolate
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7.1 Very good guest rating
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"July 17 I was stay there. So cozy place. And i really enjoye..."

tiyaIndonesia
Bathroom
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Garden

  • Smoking area

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Room choices
Deluxe 1 King bed
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  • 18 m²/194 ft²
  • Non-smoking
  • 1 king bed
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Family Room (4 Adults)
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  • 20 m²/215 ft²
  • Non-smoking
  • 2 king beds
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Deluxe Double or Twin Room
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  • 9 m²/97 ft²
  • 1 king bed or 2 single beds
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Superior Queen Bed
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  • 16 m²/172 ft²
  • Non-smoking
  • 1 queen bed
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Verified guest reviews

Agoda Reviews (87)
Filter by guest type:
Cleanliness6.8
Facilities6.2
Location7.4
Room comfort and quality7.0
Service7.8
Value for money7.3
Provided by verified guests of Agoda
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Superior Queen Bed
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Showing 81 verified guest comments
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6.4
ALBERT from Indonesia
Family with young children
Family Room (4 Adults)
Stayed 3 nights in October 2016
Holiday To Lembang
Good and clean place to stay
Reviewed May 10, 2017
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9.2
tiya from Indonesia
Couple
Superior Queen Bed
Stayed 2 nights in July 2016
Nice Place
July 17 I was stay there. So cozy place. And i really enjoyed the atmosphere there. Near tourism spot so make us easy to go to everywhere.
Reviewed February 01, 2017
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6.0
Abdul from Singapore
Family with teens
Superior Queen Bed
Stayed 2 nights in December 2016
Just nice ....need to upgrade facility and breakfast.Location near to Kampung Gajah and Kampung Daun
Hotel far from Tengkuban Perahu
Reviewed December 11, 2016
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6.8
fahmi from Indonesia
Business traveler
Superior Queen Bed
Stayed 1 night in November 2016
Nice
Nice
Reviewed November 29, 2016
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2.8
Siti from Singapore
Business traveler
Superior Queen Bed
Stayed 1 night in November 2016
Worse hotel for my trip
I was travelling with a male collegue so we booked 2 rooms last minute.Looking at the reviews, it was not so bad considering we will arrive late at night and check out the next day. The red flag was went I saw army of ants outside the hotel room.Staff was polite and proactive.He swept the ants and sprayed pesticide. And even sprayed the interior of room. Needless to say, when I was alone, I saw an insect flying.Thinking it was a mosquito, I didnt take much notice until I saw it on the floor.It was only then I realised it was a flying cockroach. I braved myself to open the bathroom door, and a dead cockroach greeted me.The final straw came when I saw at the corner of the room,hidden by the door black patches ,which made me visualised it was the breeding of baby coachroaches.And of coz, mosquitoes were by the curtains wishing me good night. I demanded to change room in the main building and was told I needed to top up 250,000 which was the same cost of the room which I abandoned. I created a big fuss as it is unfair for me.Why cant they swap the room for free because 1) it wasnt my fault they had an insect party in my room 2) changing me to a similiar room wont do justice as it is within the same area the insects bred 3)If i wasnt there, they would have lost sales of 2 rooms 4) If i knew I had to pay $44 for a night for a room, I might as well stay in a better hotel I paid but insisted to speak to the manager to justify my unhappiness.Staff told me manager would be in early morning.When I checked out at 8am, manager has not arrived. Haiz,luckily the location was far from the nearest hotel.Else, I would change hotel in a blink. This is by far my worse review for a hotel.It is not about the money.It is about providing a safe place for a paying customer.If the hotel is fully book, I would understand.But you have empty rooms and yet you allow your customers in insect infected rooms.Geez! Nice staff but poor management.
Reviewed November 21, 2016
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7.2
Adrie from Indonesia
Family with teens
Family Room (4 Adults)
Stayed 1 night in November 2016
Nice Villa
Good value for money especially for family room option.
Reviewed November 21, 2016
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8.0
Andi from Indonesia
Couple
Deluxe 1 King bed
Stayed 1 night in November 2016
Good
Great ambience but too far from city center , Hard to get when from lembang also very noisy. Hard to sleep , mostly awake from 1 AM to 3 AM because the sounf of vehicle
Reviewed November 08, 2016
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8.0
Sally from Indonesia
Family with young children
Family Room (4 Adults)
Stayed 1 night in October 2016
Good location and breakfast
I stay in Family Room which large enough. Dispenser for Hot drink water is available in the outside room.
Reviewed October 26, 2016
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6.0
Eric from Indonesia
Solo traveler
Deluxe 1 King bed
Stayed 1 night in May 2016
nice hotel value for money
nearby to gedong putih
Reviewed October 23, 2016
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6.0
Fitri from Indonesia
Family with young children
Superior Queen Bed
Stayed 1 night in October 2016
Need to improve the cleanliness
I've booked 4 rooms no. 15, 16, 17 & 18. Goods staffs but very bad in cleanliness. I stayed in room no. 16. The room was so dirty and the toilet was so awful with broken sink and it is so dangerous for your children. No difference at all with the other room's conditions.
Reviewed October 03, 2016
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Villa Chocolate
|Very good 7.1
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