Villa Florence Hotel San Francisco on Union Square

Came in a wet and windy February and this hotel is like a sieve. Windows don't shut (i.e. a 4 inch gap !!). I had to ask for a room with no gaps and even then it was very old single glazing which let the noise in from the very noisy surrounding streets. I got moved to the sixth floor - goodness knows how noisy it is on the lower floors ! What was as bad as the overall very rundown experience was the breakfast... A *hot* breakfast here is a croissant warmed under a heat lamp. I would only recommend if you're on a budget or, like me, you have a conference and you need to be close to the city - in which case it's perfect !

Stayed in the hotel for 6 days and so happy with the provided free WiFi. Very convenient not only for holiday but also to reply those emails from overseas, they have open-area business center just in front of the elevators. The rooms is so big, very comfortable if you bring a lot of luggage. Nonetheless, the hotel is also centrally located, in the heart of Union Square, just steps away for shopping and dining and etc.

My mom and i stayed in a room with 2 double beds. It was a decent size perfect for all our luggages. There was ample closet space, a huge TV, big working desk and an arm chair with ottoman. Each bed had 3 different pillows: firm, soft, down. The room came with complimentary lavazza coffee pods. The only down side was the size of the bathroom. It was VERY TINY! Only one small-medium person can stand inside at a time. Although there was a tub, the floor space was almost as limited as airplane toilets! Location was excellent! Right in the heart of union square. Breakfast in kuletos was expensive and the service wasnt very good. The guy waiter always had a frown on his face. But there are many dining alternatives in the area.

We extend to stay because this hotel is centrall to everywhere... The cable car runs from morning till midnight so if you need a quite room , request advance...join the local tour to monterey bay , is very good view..

We had awosome stay at this hotel.. Nice thailand restaurant just across the street... The cable car just front of hotel .take the hype-market cable car line to famous lombard street and to fisherman wraft... Try the crab , its delicious... Try the public bus for $2 and can use again for ride within 1,5 hours or go to cotai tower before 6 pm , nice view to view the san francisco city...

Average. Room racing street is very noisy. Only to parking spot outside on a small and busy street, from where you will unload your luggage. After that it's wallet parking, informed to be USD 50/day. In fact and as usual in USA your final bill be almost be double after administration feel tax ect ect USD 80. Hate it....

My party booked 3 rooms for 2 nights and we were ecstatic about the location on Powell Street which is half a block from Macy's & Union Square and 3 blocks from Market Street. This hotel has double beds only. I advise that that one book a double-double for more space for luggage and shopping bags. No need for room service which is very limited since Kuleto's and Bar Norcini are on the first floor. If you have a car, there's valet parking only for $60 a night and a wait for 20 minutes. I had to circle around the block three times until the valet was able to assist me. The Union Square 24-hour Garage is an alternative at $36 for daily maximum. Kuleto's is a must for a great selection of food and wine; the coffee and croissant at Bar Norcini are best and a spunky waiter to serve you.

Location in San Francisco is very important and this hotel in located right at the center of the city. It is close to shopping area, restaurant and sight seeing attraction. I suggest others not to choose the hotel in SOM as the area is shabby with lots of homeless people around. The hotel is very relaxing and comfortable.

Awesome location and good value. Right in the heart of SF. A bit old, but charming place. Wifi wasn't included however and you have to pay extra... which comes in a surprise at the end of your stay... be warned...

Location is very strategic at union square, it is at central location , it is near all the best shopping mall andstores, If you want to go to the airport, you may book through them, it is only usd 15. Hotel is so cleamn and all th staffs are very friendly,

Niceley located hotel. We took a calm room. Their was no view but we were not looking for more than a nice room to sleep in. Just keep in mind that they charge a 15$ admin fee on top of what you pay through agoda. A bit of a surprise when we checked out. Wifi is free however.

Love everything about this hotel: Location - Very central with H&M located diagonally across the road and 2 minutes away from Macy's entrance. The f-car and cable car stations are 5 minutes walk away from the hotel. Starbucks is also just round the corner. Free wifi - wifi works most of the time and is adequate for work. Great service staff - service at the hotel is impeccable right from the front desk to the conceirge and questions about recommendations or directions are always met with a smile! Early check-in was granted when I arrived at 10am and this was much appreciated. Kuleto's Italian Restaurant - This is the restaurant attached to the hotel and dinner is superb! Reservations are recommended although I had to take out due to work commitments. Tried a breakfast item during my stay but I much prefer dinner. Comfortable room - Bed and duvet are comfortable and temperature can be adjusted using a dial on the air conditioner. Toiletries in the room are from Apothecary and are a nice touch. I requested for a quiet room and had such a good sleep. The room was facing a back alley but that did not bother me since a good sleep was more important.

I was wondering why they charged ny ctedit card with one extra night wherein i paid in cash, they told me it’s just a policy to hold for one day but when i got back home in the Philippines i was charge with almost 300 US dollars aside from the 3 nights that i paid in cash at the property. I want some clarification on this. Please help. Thanks

Hotel is right in the centre of shopping and dining. Staff always greet you when you return and are very helpful. Restaurant looked nice but we didn't try it. Rooms are nice.

The staff were friendly and the decor was updated and different. They always had fresh water and fruit up at the desk!

My complaints are that there was a surprise fee of $57 a night for WiFi after I already was paying well over $300 to stay at the hotel and the beds are not queen size, they are full size at best. The praise I have for this place is great location, great staff, very quiet room, and the mirror in the bathroom has the best lighting for putting makeup on or just being amazed by hoe great you look when you are looking in the mirror.

Room was ready allowing for an early check-in. Would have been nice if the wifi worked. Confirmed that the hotel had major router problems during our 4 day stay. Bedside lamps and phone electrical connections were loose - we were just short of moving the bed away from the wall to get the electrical plugs in.

I had asked for a quiet room as my visit was for a funeral. Room 731 was good except that on Monday night from 10:30 P.M. to 2:30 A.M. the noise from the street was unbearable. I had NO rest that night and then had an early flight the next day.

location-very close to shopping n dinning n parking lot. I love their European style-restaurant n bakery shop and reception area on ground floor is very nice. Only theirs super tiny w.c. that make me unhappy.

The stay was okay at this comfortable hotel with an excellent desk staff (all of them behind the check-in / check-out) to give me the guest a good time. While I think that the desk staff is really good, the cleaning lady and other staff aren't helpful. I checked in to a room without the complimentary water and also no bath supplies. I didn't get bottled waters for two nights and so I had to ask for them on the third night. I got water only afterwards on the third day.