Villa Florence Hotel San Francisco on Union Square
Accessible King Room - Bed Villa Florence Hotel San Francisco on Union Square
Exterior view Villa Florence Hotel San Francisco on Union Square
Lobby Villa Florence Hotel San Francisco on Union Square
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7.8
Very good
/10
(383 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Better than 99% of properties in San Francisco (CA)
Exceptional location - Inside city center
Popular neighborhood
  • Sam's Cable Car Lounge10 m
  • Shop and the City Tour50 m
  • Union Square50 m
  • Interior of Uni Qlo80 m
  • Theater District San Francisco90 m
  • Martin Lawrence Galleries110 m
  • Clock Bar120 m
  • Macy’s130 m
  • Christopher Clark Fine Art130 m
  • Tix Bay Area130 m
  • Free Wi-Fi

    Villa Florence Hotel San Francisco on Union Square

    225 Powell Street, San Francisco Downtown, San Francisco (CA), United States, 94102 - See map
    "Nice property with nice amenities."
    James - July 17, 2017
    Very good cleanliness
    7.9 rating for cleanliness
    Very good service
    7.9 rating for service
    • 260 meters to public transportation

    • Located in heart of San Francisco (CA)

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Value for money7.0
    Distance to city center1.1 Miles
    Location rating9.3
    Nearest airportOakland International Airport (OAK)
    Distance to airport19.0 km

    Rooms available at Villa Florence Hotel San Francisco on Union Square

    7.7
    Very good
    Room comfort & quality
    Executive King
    Executive King
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Double Room with 2 Double Beds
    Double Room with 2 Double Beds
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 double beds
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Accessible King Room
    Accessible King Room
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Deluxe Queen Room
    Deluxe Queen Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Double Run Of House
    Double Run Of House
    ...
      Enter dates to see prices
      Double Run Of House
      Double Run Of House
      ...
        Enter dates to see prices
        Deluxe Two Double - Special
        Deluxe Two Double - Special
        ...
        • Separate shower/bathtub
        Enter dates to see prices
        Junior King Suite - Special
        Junior King Suite - Special
        ...
        • Separate shower/bathtub
        Enter dates to see prices

        What people love about Villa Florence Hotel San Francisco on Union Square

        • 10.0
          Exceptional
          Staff 

          "The front desk who checked us in was very friendly and easy to get a long with."

          Timothy

          |

          May 14, 2017

        • 9.2
          Exceptional
          Location

          "Superb location!"

          trien

          |

          July 31, 2017

        • 9.2
          Exceptional

          "Rooms are nice."

          Kelly

          |

          December 24, 2018

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        More about Villa Florence Hotel San Francisco on Union Square

        More about Villa Florence Hotel San Francisco on Union Square

        9.2
        Exceptional

        "Staff always greet you when you return and are very helpful."

        Kelly

        |

        December 24, 2018

        An overview

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        What they offer

        8.8
        Excellent

        "Very decent hotel and good value for unions sq area"

        Patrick

        |

        November 15, 2016

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        American cuisine
        American cuisine
        Cafe Bellini
        20 m American, Cafe, Gluten Free
        Bar Norcini
        30 m American, Bar, Wine Bar
        BurgerHouse
        30 m American, Fast food
        Asian cuisine
        Asian cuisine
        Dojima-Ann
        40 m Asian, Japanese, Sushi
        Ramen House
        130 m Asian, Japanese
        Tian Sing
        130 m Asian, Chinese
        Cafe
        Cafe
        Cafe La Taza
        200 m Cafe
        Gallery Cafe Live
        310 m Cafe, Contemporary
        Joy's Place
        350 m Cafe

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of Villa Florence Hotel San Francisco on Union Square from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (383)Booking.com Reviews (1170)
        7.8
        /
        10
        Cleanliness7.9
        Facilities6.7
        Location9.3
        Room comfort and quality7.7
        Service7.9
        Value for money7.0
        All languages
        All guests (383)
        All room types

        Show reviews that mention 

        Showing 307 verified guest comments
        12345
        4.8
        Kim from United States
        Family with teens
        Double Room with 2 Double Beds
        Stayed 2 nights in July 2019

        Location is the only thing good about this hotel”

        The hotel is not easy to get to. You need to turn onto Powell (which is a one way street used mainly by the Cable Cars, but can also be used by cars loading/unloading). There are 2 stalls right in front of the entrance (and 2 more across the street) for unloading baggage. The staff at the front desk were helpful and friendly at check in, however, the male staff member there at check out was a bit rude. Double check your charges because there was a $22 charge for breakfast on our bill, but we hadn’t eaten at all in the hotel. There is also a $38 facility fee/night that they charge you for upon check out if you book through second party sites such as Expedia or Agoda. The rooms are small and there was trash in the bathroom trash can from a previous guest. The lamp and outlets on the desk didn’t work. There’s dust on the door frames and mildew in the bathtub grout. The minibar is stocked, but you’ll end up paying outrageous prices for the items (i.e., $7 for a Snickers bar).

        Reviewed July 25, 2019
        8.0
        Excellent
        Miguel from United States
        Solo traveler
        One Double Bed
        Stayed 2 nights in June 2019

        hotel is good, Agoda not so much”

        The hotel is in a great location, easy access to the subway system and very short walk to many attractions. However, upon checkin, I was asked to pay for fees that were not disclosed in Agoda.com. The person working at the counter said it was common for people booking through Agoda.com to experience this "hidden fees".

        Reviewed July 01, 2019
        6.8
        Good
        vinne from Indonesia
        Family with young children
        Double Room with 2 Double Beds
        Stayed 5 nights in June 2019

        The only thing that good is only the locations and staffs”

        Location are superb, staffs are helpful. My first room is smelly so i have to ask to change room. My 2nd room is ok but can feel it is a bit dusty as my husband keep sneezing. And the air con suddenly stop working in the middle of the night. Report in the morning and got fixed right away. The hotel room is old.

        Reviewed June 28, 2019
        8.0
        Excellent
        Luke from Australia
        Business traveler
        Deluxe Queen Room
        Stayed 4 nights in June 2019

        Solid location and good setup with some minor criticisms ”

        Room generally fine, but there were a variety of unpleasant odours (in room or in corridors) which I could have done without and detracted from the stay. Solid location, overall good setup and staff were helpful so would still come back.

        Reviewed June 19, 2019
        5.6
        Suwanee from United Kingdom
        Family with young children
        Double Room with 2 Double Beds
        Stayed 3 nights in June 2019

        Just great location but need renovations ”

        Despite checking in at 2:15pm, our room weren’t ready and we had to wait until after 3. This was inconvenient as we travelled with small kids. We were in 2 rooms which needed maintenance, one was sink that didn’t drain making the room smell and the other was the broken shower head. Both were fixed right away. We booked exactly 2 rooms but one room is significantly larger than the other with a tiny bathroom and the other was the opposite. The design on the rooms are strange. Luckily the location is great Therefore you don’t miss other amenities that is not available at the hotel such as pool, breakfast etc

        Reviewed June 17, 2019
        8.4
        Excellent
        Paul from United Kingdom
        Couple
        Deluxe Queen Room
        Stayed 4 nights in May 2019

        San Francisco adventure”

        Very good location. Rooms very comfy and nice. Very clean. Warning - be ready for the $29 "amenities" tax per night plus employee healthcare tax on top of your room bill when you arrive - seemed to be taking many of us by surprise!

        Reviewed June 03, 2019
        9.6
        Exceptional
        Suthathip from Thailand
        Solo traveler
        One Double Bed
        Stayed 1 night in May 2019

        Exceptional”

        The staff is helpful and friendly. I checked in at midnight but they gave the info I asked. Also, helped booking a shuttle to the airport. Good location not far from Bart Powell Station and near cable car station. The entrance was on Powell St. not O'Farrell St.

        Reviewed May 28, 2019
        8.4
        Excellent
        Dennis
        Couple
        King Room
        Stayed 3 nights in May 2019

        Excellent”

        I’m very disappointed in the new renovation of the foyer. It looks nothing like the old prestigious and grand entrance that you have in the picture on this email. The new entrance looks like the inside of the bathroom. And the decapitated ostrich, well I couldn’t work out that one.

        Reviewed May 17, 2019
        9.6
        Exceptional
        xiaoxin from Singapore
        Solo traveler
        King Room
        Stayed 2 nights in April 2019

        Hotel is good location but overcharge me”

        This hotel is next to union square. There are some homeless people around so pls be careful However, the hotel overcharge my credit card after I left hotel even if they told me there is 0 charge to my credit card. I emailed the hotel but no reply....

        Reviewed May 06, 2019
        4.8
        Ray from Australia
        Couple
        King Room
        Stayed 5 nights in June 2019

        Terrible Experience ”

        Booked for 5 nights but ran into a number of issues. 1. Upon check in, not one word was mentioned about the security deposit. Was LOCKED OUT out of our room as this security deposit was declined on my credit card. They charge $100 USD per night per room. What absolute rubbish that this hotel charges $100USD per night. Some top 5 star resorts do not even charge this high amount and are of much better quality. 2. Be warned of the EXTRA CHARGES which will be billed at check out. I was not warned about this at check in. Staff happy to take your credit card and bill you. This includes an amenity fee & employee health care surcharge. Including the taxes on these fess, its an EXTRA $39.90USD per night. These fees will be deducted from your security deposit. YOU WILL NOT GET IT ALL BACK 3. Charged for minibar items $45USD ~ Contacted hotel and was told I was billed for another guests use... 4. No interaction from staff apart from these issues. No greetings when leaving or arriving

        Reviewed June 30, 2019
        4.0
        Sau from Hong Kong
        Family with teens
        Double Room with 2 Double Beds
        Stayed 2 nights in June 2019

        Very disappointed overall ”

        Bad smell of the room especially the toilet. Was expecting more with this price.

        Reviewed June 30, 2019
        5.6
        Michelle
        Group
        Double Room with 2 Double Beds
        Stayed 5 nights in April 2019

        Mediocre hotel in a great location ”

        Room is meh, the night time check in staff (Asian girl) has 0 customer service skills. The manager made up for the overlap in booking information, and just his overall approach and CS attention. The location of the hotel is perfect.

        Reviewed April 23, 2019
        8.4
        Excellent
        Paul from Singapore
        Family with teens
        Accessible Two Double Beds
        Stayed 5 nights in June 2019

        excellent location and large room”

        If you are looking for. Room large enough to accommodate 4 adults, this room will meet your needs. Do note that the 2 double beds are queen size bed

        Reviewed June 23, 2019
        8.4
        Excellent
        Ankur from India
        Couple
        Deluxe Queen Room
        Stayed 1 night in May 2019

        Excellent hotel, hidden charges ”

        Hotel was good but agoda never told about the $ 29 facility fee and $5 employer health care fee.

        Reviewed May 12, 2019
        9.2
        Exceptional
        YIANG from Singapore
        Solo traveler
        King Room
        Stayed 3 nights in April 2019

        Convenient location”

        Hotel was situated in a convenient location. Place was spacious and clean, comfy sheets.

        Reviewed May 06, 2019
        10.0
        Exceptional
        yin from Malaysia
        Couple
        Deluxe Queen Room
        Stayed 1 night in April 2019

        Good alternative hotel they provide”

        We did not manage to stay there because the room is fully booked. Since we had the reservation, we are allocated to their partner hotel, Handlery just behind it and the room is spacious.

        Reviewed May 01, 2019
        9.3
        Exceptional
        Janice from Indonesia
        Couple
        King Room
        Stayed 6 nights in June 2015

        In the heart of Union Square”

        Centrally located, Big Rooms, Free WiFi

        Stayed in the hotel for 6 days and so happy with the provided free WiFi. Very convenient not only for holiday but also to reply those emails from overseas, they have open-area business center just in front of the elevators. The rooms is so big, very comfortable if you bring a lot of luggage. Nonetheless, the hotel is also centrally located, in the heart of Union Square, just steps away for shopping and dining and etc.

        Reviewed June 26, 2015
        8.7
        Excellent
        Hannah from Philippines
        Couple
        Deluxe Queen Room
        Stayed 3 nights in January 2015

        Excellent location. Nice room. Small bathroom. ”

        Location, bedding, interiors

        My mom and i stayed in a room with 2 double beds. It was a decent size perfect for all our luggages. There was ample closet space, a huge TV, big working desk and an arm chair with ottoman. Each bed had 3 different pillows: firm, soft, down. The room came with complimentary lavazza coffee pods. The only down side was the size of the bathroom. It was VERY TINY! Only one small-medium person can stand inside at a time. Although there was a tub, the floor space was almost as limited as airplane toilets! Location was excellent! Right in the heart of union square. Breakfast in kuletos was expensive and the service wasnt very good. The guy waiter always had a frown on his face. But there are many dining alternatives in the area.

        Reviewed January 11, 2015
        9.0
        Exceptional
        sutarno from Indonesia
        Couple
        King Room
        Stayed 3 nights in August 2014

        Cable car at front hotel”

        Shopping , eating and near union square

        We extend to stay because this hotel is centrall to everywhere... The cable car runs from morning till midnight so if you need a quite room , request advance...join the local tour to monterey bay , is very good view..

        Reviewed August 18, 2014
        8.7
        Excellent
        sutarno from Indonesia
        Couple
        King Room
        Stayed 2 nights in August 2014

        Strategic location , cable car outside hotel”

        Near Union Square , shopping area and a lot of restaurant nearby.

        We had awosome stay at this hotel.. Nice thailand restaurant just across the street... The cable car just front of hotel .take the hype-market cable car line to famous lombard street and to fisherman wraft... Try the crab , its delicious... Try the public bus for $2 and can use again for ride within 1,5 hours or go to cotai tower before 6 pm , nice view to view the san francisco city...

        Reviewed August 18, 2014
        12345
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        Villa Florence Hotel San Francisco on Union Square
        |Very good 7.8
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        • Exceptional location
        • Union Square
        • Powell Street Subway Station is within 0.27 km