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Villa Karang Hotel & Restaurant
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7.6 Very good guest rating
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"The food was very good and good value for money. The staff w..."

MarkNetherlands
Spa
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8.2 Excellent location
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8.2Location

Villa Karang Hotel & Restaurant

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Very good
Based on 124 reviewsSee what guests said
7.6
88% would recommend to a friend
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

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Room choices
Standard
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  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Superior
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  • 26 m²/280 ft²
  • Non-smoking
  • 2 single beds and 1 double ...
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Deluxe
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  • 30 m²/323 ft²
  • Non-smoking
  • 1 double bed
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    Standard norefundable
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      Verified guest reviews

      Agoda Reviews (124)Booking.com Reviews (157)
      Filter by guest type:
      Cleanliness7.8
      Facilities7.9
      Location8.2
      Room comfort and quality7.6
      Service8.0
      Value for money7.2
      Food and dining6.2
      Provided by verified guests of Agoda
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      Showing 110 verified guest comments
      12345
      4.0
      stephanie from Canada
      Couple
      Superior
      Stayed 3 nights in November 2017
      The hotel was rundown. Not what looked like on photos
      First when we checked into our room we noticied some black slug like bugs in the shower.and toilet. They came to see and changed our room thankfully. The next day found some more in the second washroom. The breakfast was okay it wasn’t too fresh. Bike rental was good at hotel. Close to port and spa was average
      Reviewed November 20, 2017
      Dear Stephanie, Greeting from Villa Karang Hotel and Spa Thank for your time to share your experience during stay with us, your feedback are highly appreciated to give more satisfy our customer. once again, please accept our apologize and thank you very much for your improvement. regard's The Management
      Responded November 23, 2017
      Villa Karang Hotel & Restaurant
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      3.6
      Timo from Germany
      Couple
      Superior
      Stayed 2 nights in October 2017
      Aged and not well maintained hotel
      First we were given a room of a lower category than booked, then the room was not clean at all. Additionally the towels seemed not to be washed effectively as they were grey and brown. After the air conditioning broke down we were given another room which was cleaned. The breakfast was basic, however we never saw any clean dishes in the restaurant. Overall we were not really satisfied with our choice as there were nicer hotels around.
      Reviewed October 09, 2017
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      8.8
      Kathryn from United States
      Couple
      Standard
      Stayed 4 nights in September 2017
      Great Hotel
      Villa Karang is very close to the Gili Air harbor which meant we didn't have to pay a horse & buggy to take us to the hotel (they charge a fortune, 150K IDR for a 10 min ride??!). They didn't have our room ready just yet but gave us a free welcome drink and a cool refreshing cloth (we'd just hiked Rinjani so we were filthy). Within 10 min we were in the room which was very comfortable. Nice little porch, awesome outdoor shower. Only complaint about the rooms is that the walls are *VERY* thin, so we could hear everything our neighbors said or did. If you're looking for a hotel where you can just walk right out on to the beach, I'd recommend staying on either the East or North side of the island. We had to bike for about 10-15 minutes before we got to a good lounging beach with snorkeling. The harbor is packed with boats and dive centers trying to snag customers so it wasn't a relaxing location. We'd leave after breakfast and then make our way to either the E or N beaches to stay all day, returning after dinner to the hotel.
      Reviewed September 20, 2017
      1 traveler found this review helpful. Did you?|
      6.0
      Jusa from Finland
      Couple
      Standard
      Stayed 2 nights in September 2017
      Average but nothing special
      They had nice pool area though pool was dirty. Check in was possible in the morning. However, we didn't get the room which was promised by email after making the booking. We couldn't change room either. Decent stay but you might find better with better quality and same price. Staff was friendly and breakfast was great too.
      Reviewed September 17, 2017
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      10.0
      zacharie from France
      Couple
      Standard
      Stayed 2 nights in September 2017
      Nice place everything was cool
      Best place in Gili air !
      Reviewed September 11, 2017
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      6.8
      yuki from Japan
      Family with young children
      Standard
      Stayed 2 nights in September 2017
      good location
      Locatin is good and hotel staffs are very nice and kind except for one who is in the reception. I feel that her attitude isn't polite. Room is clean but water of my room didn't come out very much. If you don't care facilities, l can recommend.
      Reviewed September 05, 2017
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      9.2
      Karen from Australia
      Family with teens
      Superior
      Stayed 3 nights in July 2017
      We were a family of 14 members and we all loved our experience. The food and venue was perfect
      Staff were very helpful and attentive. Location was perfect, day spa was awesome and food was delicious. Thank you for making our holiday great.
      Reviewed July 20, 2017
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      7.6
      Nicole from Indonesia
      Family with teens
      Standard
      Stayed 7 nights in June 2017
      Generally fine
      I booked the hotel for 7 nights. The location is quite ok, walking distance from the harbor so no need to book a horse chart. Quite a big pool behind, garden and a few buildings. the room was quiet and I would not hear much from the mosque. Breakfast was quite complete, for the price, nothing to say, a bit of variation every day. The staff is for sure friendly though generally the hotel needs a bit a better supervision. Room was a standard size, comfortable with a nice terrace.no fridge in the lowest room category. semi open shower which was fine. Water had a bad smell but that happens often on the island. Had and AC problem, which was solved though when happened in the early morning there was no engineering there helping out, had to wait until morning.
      Reviewed July 06, 2017
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      8.4
      Mark from Netherlands
      Couple
      Standard
      Stayed 2 nights in January 2017
      Amazing BBQ and friendly and helpful staff.
      The food was very good and good value for money. The staff went out of their way to keep us happy.
      Reviewed February 03, 2017
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      8.4
      Lloyd from United Kingdom
      Couple
      Standard
      Stayed 2 nights in December 2016
      Great place to say that's not too far away from the port
      Stayed there for New Year's and had a good pool area, good bungalows, good size bed, decent shower head and bathroom layout in general. Breakfast was pretty good with the staff cooking fresh eggs for you to your preferred style and a semi-buffet style too, nice view on the veranda where the restaurant was for breakfast. Only downside was that one of the wardrobe doors was locked without a key, so couldn't use hang clothes. I'm sure this could have been fixed if requested though.
      Reviewed January 06, 2017
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      Villa Karang Hotel & Restaurant
      |Very good 7.6
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