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Villa Mahapala Hotel

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Excellent8.5
Based on 355 reviews
85% would recommend to a friend
Villa Mahapala Hotel
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Interior view
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Interior view
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8.5 Excellent guest rating
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"Absolutely loved the layout of our villa, it was very spacio..."

ShelleySingapore
Swimming pool
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8.4 Excellent location
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8.4Location
  • 200 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
1 Bedroom Pool Villa
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  • 185 m²/1991 ft²
  • Non-smoking
  • 1 double bed
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2 Bedroom Pool Villa
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  • 350 m²/3767 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Nearest essentials

Airports
  • Ngurah Rai International Airport (DPS)
  • 12.8 km
  • Lombok International Airport (LOP)
  • 110.1 km
Public transportation
  • Bemo Kreneng Bus Terminal
  • 5.2 km
  • Tegal Sari Bus Terminal
  • 6.5 km
Hospital or clinic
  • Praktik Dr I Made Haryoga
  • 1.1 km
Pharmacy
  • Guardian
  • 2.5 km
Convenience store
  • Circle K
  • 2.6 km
Cash withdrawal
  • ATM
  • 170 m

More about Villa Mahapala Hotel

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Verified guest reviews

Agoda Reviews (355)Booking.com Reviews (121)
Filter by guest type:
Cleanliness8.6
Facilities8.0
Location8.4
Room comfort and quality8.8
Service8.8
Value for money8.3
Provided by verified guests of Agoda
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Showing 343 verified guest comments
12345
5.6
Rory from Netherlands
Couple
1 Bedroom Pool Villa
Stayed 3 nights in September 2017
Great location but the price vs. facilities needs
The location is perfect, few meters from the beach and good restaurants and coffee bars. On first sight the villas look okay but when you take a closer look you can defiantly see the flaws. A strong lack of upkeeping on everything and this is a shame seeing the price you pay for it
Reviewed September 21, 2017
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6.8
Anna from Australia
Family with young children
1 Bedroom Pool Villa
Stayed 9 nights in August 2017
Overall Good, but needs improvement
Due to location, overall atmosphere and friendly stuff we would still recommend the place but few things need serious improvement to achieve 4-5 star rating. The GOOD: - Great location within Sanur. Very close (2min walk) to the beach and fairly close to Sanur shopping street (15mins walk). - 1 bedroom villa: good design and looks nice (Balinese style) and big enough for 2+1 (baby) - Very friendly stuff - Manager accommodated our late check out (due to late night flight) note: we stayed 9 nights. The BAD: No standards/professionalism in cleaning/tidying, serving food, listening to guest's needs (small annoying things adding up, see examples: they run out of beach towels and we didn't get them for 2 days; being disturbed after 8 despite our request; at breakfast they bringing new courses while you are still eating etc) Food is average, so we only ate breakfast on site The UGLY: The cleanliness is not up to standards. Our toilette bowl for example was extremely dirty and no matter how many times we asked to be cleaned it was still dirty. Other than the toilette, bedroom was fine, bathroom was just ok, outside area was fine.
Reviewed September 02, 2017
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10.0
Madhuri from Australia
Couple
1 Bedroom Pool Villa
Stayed 5 nights in August 2017
Very good place
We loved our stay at the one bedroom pool villa here. The breakfast was delicious and they offered good variety of cuisines. The villa and pool were pretty clean. The staff is great and very helpful.
Reviewed August 21, 2017
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2.8
Laura from Spain
Couple
1 Bedroom Pool Villa
Stayed 4 nights in August 2017
Terrible
We slept at Capricorns Villa and maintenance was a real issue. Everything was ver badly kept, our toilet was broken once we where inside, the personell was terrible, making lots of noise when cleaning other villas. The villas are very well built, but nobody has cared to keep them in shape. But the worst part was the attitude of the Service Desk, it looked like a school, at nights, after having dinner at Sanur, you could find like 5 to 7 men/ boys sitting in the floor in the reception area, having their dinner, their drinks, their little chat and smoking. It felt like a meeting area for the workers at the hotel rather than a Luxury Villas entrance... We asked for a car to take us to the airport and the receptionist offered a proce of 450.000 IRP, I was surprised because we paid 300.000 IRP for a ride from the airport to UBUD (1,5hours), and they were charging us more for a 30min ride. I told them, and they reduced the price to 350.000 IRP and with a bad attitude... I wouldn't recommend to go to this hotel, it's a pitty but the management team are terrible.
Reviewed August 15, 2017
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9.6
Frank from Australia
Couple
1 Bedroom Pool Villa
Stayed 1 night in July 2017
Great place to stay in Sanur
Villa facilites were very good. Service was wonderful, helpful and prompt. Breakfasts in villa were great
Reviewed July 15, 2017
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8.4
Shelley from Singapore
Couple
1 Bedroom Pool Villa
Stayed 5 nights in May 2017
Great villas just metres away from Sanur beach!
Absolutely loved the layout of our villa, it was very spacious and well thought out. Service was exceptional and so was the breakfast!
Reviewed May 15, 2017
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5.2
Hamza from United Kingdom
Couple
1 Bedroom Pool Villa
Stayed 4 nights in May 2017
Disappointed
We checked in quite late because our flight was delayed and just wanted to rest because we were completely exhausted after a long travel but the staff insisted that we choose our breakfast option immediately upon check-in. The sheets and bedding was quite old. We asked them to change and they did but with the same mouldy sheets. In house dining options were not so good either. Overall ok but we had high expectations because of the positive reviews.
Reviewed May 12, 2017
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8.4
Wang from Taiwan
Couple
1 Bedroom Pool Villa
Stayed 2 nights in March 2017
Overall good. But details need to be improved.
Great staff. Good private villa. Breakfast can order directly and send to villa. But taste really salty. Great location. 5 mins to beach and good restaurant. In villa spa is provided by freelancer. Price can negotiated. Good massage tho. Water pressure very low. Esp. Toilet. Hot water low capacity. Can only provide 20 mins and need 30 mins to restore. Pool is clean Overall infrastructure wise is great. But building details need upgrades. 3.8/4
Reviewed April 02, 2017
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8.0
Ron from Malaysia
Couple
1 Bedroom Pool Villa
Stayed 4 nights in March 2017
Improvement needed. But overall is ok !
Water pump is not working during the first day of our stay. Water pressure very low and not able to take a bath. They fixed it on the next day. Food is ok but need to be improved. We tried all 4 choices of breakfast. Japanese and western breakfast were bad. Indonesean and chinese breakfast were good. Room service is good. Staff attitude is good. Quite troublesome to get into the bath tub. Need to make a huge step to get myself into the bath tub. Only have outdoor shower which is quite inconvenient for some time. Overall I will rate this Villa as 3.5 star included the price rating.
Reviewed March 13, 2017
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10.0
Michaela from United States
Solo traveler
1 Bedroom Pool Villa
Stayed 2 nights in February 2017
Beautiful! An amazing place to stay!
Own private pool was amazing, location is less than a block from the beach. My only complaint was that the breakfast wasn't great, bit other than that, the villa was incredible!
Reviewed March 04, 2017
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