Villa Maly Boutique Hotel

Wonderful, wonderful staff. Very helpful and attentive. The facilities are a bit old but very well-kept. The grounds are stunning and the location is a 5 minute walk to town. Highly recommend.

The hotel was on the pricey side, but was lovely. The grounds were nice, the pool was delightful after a day in the heat and it was in a nice quite location within walking distance. As a solo female traveller I felt very safe walking after dark back to the hotel from the night market. The streets around the hotel are quite dark and there are no sidewalks to speak of. The complimentary breakfast offered a great assortment and bottles of fresh juice were available. I was running late one morning and received a "last call for breakfast" phone call, which was very thoughtful. The prices of drinks and menu items are on the high side, so I would venture out for food and drinks. The pool area was very nice, but there were quite a few families with children when I was there, so it wasn't always so "tranquil" for me, but on the flip side, it's quite family friendly. If you are French (I am not) there is a lady who speaks French and English who works at the hotel.

This is a lovely hotel a few blocks from the night market. Traveling with three young kids, the pool was perfect for spending a quiet afternoon. One of my kids tripped and fell and impaled her hand with a sharp object, requiring a trip to a local hospital. Scary. But the French hotel manager arranged quick access to an excellent doctor, and even came in the taxi to the hospital. Her caring attention saved our family vacation. Superb customer service. Highly recommend.

I stayed with my family and we had a wonderful time. This is a superb boutique hotel. I highly recommend it. The rooms are large (especially No. 1), the food is very good and the staff are attentive and well trained. The hotel is well looked after and very clean.

Highly recommended! Best place to stay in Luang Prabang! We loved our beautiful, comfortable and charming room with a great balcony view to the pool! The team at Villa Maly was always helpful and friendly! Thank you so much for your kind attention during our stay and for the lovely Laos' "lucky charm" souvenir! We hope to have the chance to come back again soon! Cheers, Cristina&Tiago :)

Great location. 10 minutes walk from town. Tuk tuks outside. Beautiful setting staff exceptional.

Our stay at the Villa Maly helped create a wonderful overall experience in Luang Prabang. From the time we arrived, we knew we would have an enjoyable stay what with the friendly staff, cold towels, refreshing drinks and daintily presented nuts. We ate several times in the hotel not just for the convenience but because we really liked the food and ambience. Our rooms were comfortable. The bathroom amenities were fragrant and came in impressive looking bottles. The pool was refreshing especially after walks to and from downtown Luang Prabang, which was 15 minutes away. The goodbye gifts came as a surprise!

Nice room decor and attractive facilities. The breakfast was fantastic. The first relations staff were extremely nice and helpful, much more so than other hotels I've stayed at. The only negative aspect was weak plumbing (toilet) in our room (27), but I suspect this is an issue beyond the control of the hotel.

A small, boutique hotel, tastefully done up, with an excellent service culture that one would only expect from a top end hotel anywhere in the world. Little touches and care shown were clear evidence of the same. The French F&B manager was outstanding and so were the front office and F&B staff. Though language was a bit of an issue the genuine desire for service of the local staff made our stay a very pleasant one. Two suggestions 1. Carefully screen the transport agencies you use and immediately fire any that do not provide services that match your hotels. (thank you for the service recovery you demonstrated here) 2. It would be a good idea to instal glass shower cubicles in the toilets, to prevent the entire toilet getting wet We booked the Villa Maly for the Chinese New Year weekend. Hence I guess the tariff was very high for the overall facilities, which is understandable given CNY rush. During a normal period, I would not have paid the same tariff for this hotel.

Good location Staff very friendly Nice hotel