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Villa Mentone Hotel
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9.7 Exceptional location
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9.7Location
  • 500 meters to public transportation

  • Bar

  • Garden

  • Coffee shop

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Room choices
Family Room (2 Adults 1 Child)
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  • 21 m²
  • 2 single beds and 1 double ...
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Twin Room
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  • 15 m²
  • 2 single beds
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Double Room
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  • 16 m²
  • 1 double bed
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Family Room (2 Adults 2 Children)
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    Verified guest reviews

    Agoda Reviews (6)

    1.9

    Filter by guest type:
    Very good
    based on 6 reviews
    • Cleanliness 6.0
    • Location 9.7
    • Room comfort and quality 6.0
    • Service 7.3
    • Value for money 7.0
    Very good
    based on 2 reviews
    • Cleanliness 6.0
    • Location 10.0
    • Room comfort and quality 6.0
    • Service 8.0
    • Value for money 7.0
    Excellent
    based on 1 reviews
    • Cleanliness 10.0
    • Location 10.0
    • Room comfort and quality 6.0
    • Service 8.0
    • Value for money 10.0
    Very good
    based on 1 reviews
    • Cleanliness 6.0
    • Location 10.0
    • Room comfort and quality 8.0
    • Service 8.0
    • Value for money 8.0
    Review score
    based on 2 reviews
    • Cleanliness 4.0
    • Location 9.0
    • Room comfort and quality 5.0
    • Service 6.0
    • Value for money 5.0
    Provided by verified guests of Agoda
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    6.0
    DAVID from United Kingdom
    Family with teens
    Double Room
    Stayed 2 nights in August 2014
    the hotel”
    views
    hotel was in need of modernisation and decorating. some areas were quite shabby
    Reviewed September 11, 2014
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    5.3
    Lesley from Canada
    Family with teens
    Double Room
    Stayed 3 nights in August 2014
    Organisational Advice”
    The view from the garden and sun room; Anna and the young cheerful waiter whose name I forget (studying media) and the owners two "children"; easy walking access to coastal route and into Old Shanklin
    No serious issues. Mostly PR and Organisation. Great pity this lovely old building has been left to deteriorate. Needs loving care and fixing up. Obviously needs more money than available. Better organisation, more friendly welcome by male owner would help considerably. Take courses on running a service-oriented business. Needs PR person upfront to make guests feel welcome. Anna did a great job trying to make us feel at home and to rectify problems, but was really overworked. Need someone who does this all the time while others are getting on with behind the scenes jobs. We had a family hotel years ago, so understand difficulties. Need people in charge with strengths in different areas of the hotel e,g., 1) rooms 2) food 3) financial 4) PR/welcome/entertainment/front person. Cannot leave this to one or two people. Gets too chaotic. Get more business partners involved so they have a vested interest in making this work. Good service would help people overlook the shabby rooms. Get rid of dust collectors, e.g curtains hanging over beds etc. Mismatched furniture. Buy in bulk and save money. Make rooms uniform. Very messy with make-do office in middle of dining room--papers, documents, napkins all over. Get rid of clutter. Front counter should be immaculate--the first place the visitor sees. It was covered in jumbled brochures, dead flowers. No front door, just a side entrance where the lock doesn't work and the wind blows the door open. So fix this. Then make area welcoming. Organise brochures--don't have to be scattered all over the counter. No time to change flowers? Don't have any. Keep it simple. Why The Sun newspaper?! Get rid! Lowers the status of the hotel. These comments are supposed to be helpful. Our thanks to the staff and owners for listening to our comments. Hope this will prove to be a successful venture.
    Reviewed September 10, 2014
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    7.3
    Kevin from United Kingdom
    Couple
    Double Room
    Stayed 2 nights in August 2014
    Hotel needs some TLC ”
    Location, Friendly staff
    Our room was very tired. No shower curtain, inconsistent hot water, bathroom window had no curtain so very public! The hotel has a brilliant location and the views cannot be faulted. The staff are working hard to make improvements over the coming months however I probably wouldn't return until those have been completed.
    Reviewed September 10, 2014
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    8.7
    Karen from United Kingdom
    Solo traveler
    Twin Room
    Stayed 4 nights in August 2014
    4 Night Stay at Villa Mentone”
    1. The views from our hotel were brilliant. 2. Where there were any problems, the host dealt with them without delay. 3. Value for money.
    The Hotel is a lovely Victorian property. The room, though comfortable, the decor was dated. Also, we found the shower cubical small and the power of shower only just adequate. The host expressed their ambition to carry out refurbishment and we would willing stay there again. The breakfast time was limiting. Offer of an earlier start would have been appreciated. Can't comment on any other meals as we ate out.
    Reviewed August 18, 2014
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    7.7
    MOHAMMAD from United Kingdom
    Family with young children
    Family Room (2 Adults 1 Child)
    Stayed 2 nights in June 2014
    Nice location”
    location, easy access, friendly owner
    Reviewed June 16, 2014
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    7.7
    Charlotte from United Kingdom
    Couple
    Double Room
    Stayed 1 night in June 2014
    Stayed for 1 night for the festival , very good!”
    Good selection for breakfast and very quick service for this. Sea view from the front rooms is excellent. Attentive staff , very accomodating.
    We stayed for one night during the Isle of Wight festival. The hotel is in an easy to reach location, a short walk from the island line train station and served by bus routes. The hotel was very helpful in getting us an early check in and kept the reception open later at night to allow us to return. Whilst the hotel needs a little bit of cosmetic work, we found our stay very comfortable and were pleased by the room and our sea view! Staff were friendly and helpful and there was plenty of choice for breakfast, with good table service. Good value for money and a very welcoming stay, would return and recommend!
    Reviewed June 16, 2014
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    Villa Mentone Hotel
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