Check-in is from 12:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The private villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

Villa Santa Fe is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the private villa know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Villa Santa Fe also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the private villa. For those who wish to drive their own cars, Villa Santa Fe has a car park available for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Siargao Island with private transportation, the private villa can arrange car rental for you.

Villa Santa Fe features an on-site restaurant for your dining convenience.

Villa Santa Fe does permit smoking in some areas and is not 100% smoke-free.