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Villa Santi Resort & Spa

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Very good
Based on 146 reviewsSee what guests said
8.0
Villa Santi Resort & Spa
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8.0 Very good guest rating
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"Far from town but have free shuttle bus."

BOON K.Malaysia
Reception
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7.2 Very good location
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7.2Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Regent Villa Suite
...
  • Garden view
  • 42 m²/452 ft²
  • 1 king bed
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Junior Suite with King Bed
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  • Mountain view
  • 32 m²/344 ft²
  • 1 king bed
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Royal Suite King
...
  • Garden view
  • 42 m²/452 ft²
  • 1 king bed
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Deluxe Twin Bed
...
  • Mountain view
  • 18 m²/194 ft²
  • 2 single beds
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Deluxe King Bed
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  • Mountain view
  • 42 m²/452 ft²
  • 1 king bed
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Junior Suite Twin
...
  • Mountain view
  • 24 m²/258 ft²
  • 2 single beds
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Announcements

Please note that a compulsory Christmas Eve Gala Dinner surcharge is applicable for guests staying on 24th of December and a compulsory New Years Eve Gala Dinner surcharge is applicable for guests staying on 31st of December.

Verified guest reviews

Agoda Reviews (146)Booking.com Reviews (28)
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Cleanliness8.6
Facilities7.9
Location7.2
Room comfort and quality8.4
Service8.2
Value for money7.9
Food and dining7.4
Provided by verified guests of Agoda
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Deluxe King Bed
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Showing 140 verified guest comments
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10.0
Nathalie from Canada
Family with teens
Deluxe Twin Bed
Stayed 1 night in October 2017
Beautiful room and location
I love this hotel, it is one of my favorite in Luang Prabang. Dinner was excellent! Breakfast was average. The rooms are very spacious
Reviewed October 24, 2017
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6.8
Jung from Singapore
Family with teens
Deluxe Twin Bed
Stayed 4 nights in February 2017
Relaxing Getaway
Nestled in an idyllic rural setting this gem of a resort is your perfect getaway...almost. It is about 15 mins from Luang Prabang town center and can be shuttled almost hourly by hotel tramp. The landscaping is very well done and great for that family or corporate retreat with plenty of activity space. The breakfast is adequate but the rooms are a bit run-down and lacks maintenance. We had to change our room due to noisy aircon and broken door lock...only to find a faulty electric flask and hairdryer! Response by service staff is also a bit slow. However, the ambience makes up for it. It was so relaxing, I did not surf the internet(intermittent wifi) or watched any TV during my 5-night stay-most unusual. So if you like to enjoy the city sights and would prefer to wake up to the rooster's crow, this is the place. Khob Chai Luang Prabang.
Reviewed February 17, 2017
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8.4
Flordeliza from Canada
Family with young children
Deluxe Twin Bed
Stayed 2 nights in January 2017
Nice Resort but a bit far from main town
Nice resort but have lots of mosquito :-( I got few bites in my legs. They have shuttle to town but still a bit inconvenience that the location is far from the main town which is where all happenings. This resort though look very nice.
Reviewed February 02, 2017
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3.6
Victor from United States
Couple
Deluxe King Bed
Stayed 1 night in January 2017
Service not great. Poor location. Blood stain on bed. Staff lack English
Do not book.
Reviewed January 28, 2017
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5.6
Cydney from Canada
Family with young children
Deluxe King Bed
Stayed 2 nights in January 2017
better than Villa Santi
We stayed at both properties for 2 nights each and were underwhelmed with Villa Santi. The Resort had a much better vibe and atmosphere but the service was just average at best. The Tennis court looked like something out of the Secret Garden movie and was overgrown with plants. Nice grounds and flowers but not worth the money. Definitely going to Bali instead next time for twice the value at half the price.
Reviewed January 15, 2017
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8.4
Lorraine from United Kingdom
Group
Deluxe King Bed
Stayed 4 nights in December 2016
Great hotel, wonderful place to relax, shame about the New Year's Eve Gala Buffet
We had a really wonderful stay, the hotel is beautiful and in lovely surrounds - really the perfect place to relax and wind down. The staff were lovely and friendly, and we used the free shuttle bus to get into town, so never felt stuck although we were quite far from the centre of Luang Prabang. The only negative thing was the very expensive New Years Eve Buffet, which was mandatory if you stayed at the hotel on New Year's Eve (I couldn't book the room without paying for the Gala). At GBP 50 per person we were expecting something special, but in the end it was very average. The food was quite nice, but not worth fifty pounds and my friends and I ended up back in our rooms well before midnight. Any other time of year, the stay would have been great value and I would have had nothing but positive comments!
Reviewed January 09, 2017
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8.0
BOON from Malaysia
Couple
Deluxe King Bed
Stayed 1 night in December 2016
Good hotel
Far from town but have free shuttle bus.
Reviewed January 04, 2017
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3.6
Graham from United Kingdom
Family with young children
Junior Suite with King Bed
Stayed 5 nights in December 2016
So much potential, let down by poor management n staff
This hotel is not even able to ensure airport pickup is despatched. Enuff said. Its a lovely property but needs managing and it also needs to train its staff re the basics of hospitality. Its a shame really.
Reviewed January 03, 2017
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8.8
Timothy from United States
Couple
Deluxe Twin Bed
Stayed 2 nights in October 2016
Every staff st Villa Santi Resort & Spar were perfect
Our taxi took us to Villa Santi in town instead of the Resort & Spar. The receptionist at the front desk informed us that we have reservation at the Spar , he told us there is room available at this location, but we prefer the Resort & Spar location. The receptionist was not helpful , we have to get tuktuk ourselves to our destination.. He should have offered us free shuttle that goes to and from the two hotels.
Reviewed November 06, 2016
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4.8
Jane from Australia
Couple
Deluxe King Bed
Stayed 3 nights in October 2016
Imprisonment
If this were billed as a yoga/ health retreat, away from the hustle and bustle of life.... it would tick all the boxs and get a 4 star rating.... but it's not. On booking in, we were left standing staring at the concierge. ( no seating available... no welcome drink as is customary in SEAsia) afterawhile, I asked what was happening, only to find the room was not ready. They hadn't pushed the twin beds together to make a king.... right... king bed linen doesn't fit pushed together beds, and we spent three nights fighting over sheets Anywhere that advertises shuttle services... avoid.... the closest off premise restaurant was 15 minutes away. And the minbar came with no snacks.... 7/11 was also 15 minutes away. The restaurant food selection was so restricted that my wife survived on potatoe gratin.... which invariably disappeared while my entree was still on the table, meaning I generally ate my main meal alone.... and not once were we asked why at least 50% of our meals were returned... not once The room features are old and run down, but the toilet does flush, if you hold the button long enough On arriving, I asked for a DVD player, being a regular traveler, and knowing tv entertainment might be light on, but they had none... I was, however, proudly informed that they had satellite tv.... lol... one channel playing old English speaking movies... thank god for Samuel l Jackson.... although by the third time even he was starting to wear thin. There is no tour desk..... internet info is scketchy on tours ( they say they are all great... but they lie).... my recommendation would be to go to the ferry area, and do any tours by boat, as the roads are all nasty, and just lead back to the river anyway... unless you want to ride an elephant, or see the whiskey snake shop (remember,elephants are essentially wild animals and regularly kill tourists, and snakes in whisky bottles are... well... snakes in whiskey bottles, which will make you blind if you d
Reviewed November 03, 2016
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Villa Santi Resort & Spa
|Very good 8.0
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