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Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc
Vinholidays Fiesta Phú Quốc

Removed from saved list

8.4

Excellent

312 reviews

312 reviews

Housekeeping6
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Vinwonders Phu Quoc 2.0 km
Vinpearl Safari 3.1 km
Phu Quoc Countryside 10.6 km
Long Beach 15.9 km
Duong Dong Market 16.3 km
Phu Quoc Waterfall 23.4 km
Ho Quoc Temple 30.2 km
Sao Beach 35.1 km
Phu Quoc Prison 35.8 km
Nearby landmarks
Corona Casino 660 m
Dai Beach 1.1 km
Thủy Cung Vinpearl Land Phú Quốc 1.2 km
Vinmec International Hospital 1.4 km
Vinwonders Phu Quoc 2.0 km
Fingernail Island 2.7 km
Vinpearl Safari 3.1 km
Mui Ganh Dau Beach 5.6 km
Đình Thần Nguyễn Trung Trực Pagoda 5.8 km
Cua Can Beach 6.4 km
Newly built in 2020

Vinholidays Fiesta Phú Quốc

Ganh Dau, Gành Dầu, Phú Quốc Island, Vietnam, 920000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gành Dầu part of Phú Quốc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Newly built

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Body thermometer
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Front desk [24-hour]

Luggage storage

Contactless check-in/out

This property is in high demand!

11 travelers have booked today.

Value for money8.3
Distance to city center28km
Location rating8.5
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport23.5 km

Rooms available at Vinholidays Fiesta Phú Quốc

Studio Suite
...
  • Room size: 40 m²/431 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Studio Suite - VinWonders Ticket Included
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Standard Double Room - VinWonders Ticket Included
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Standard Twin Room - VinWonders Ticket Included
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Studio Suite(1 Double Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Studio Suite - Grand World(1 Double Bed)
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Studio Suite - Grand World
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices
Studio Suite with VinWonders Ticket
...
  • Room size: 40 m²/431 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Vinholidays Fiesta Phú Quốc?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Vinholidays Fiesta Phú Quốc?

For those who wish to drive their own cars, Vinholidays Fiesta Phú Quốc has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Vinholidays Fiesta Phú Quốc?

Wake up to a great buffet breakfast at Vinholidays Fiesta Phú Quốc.

What are my dining options at Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch.

What is the smoking policy at Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc does not permit smoking in any of its rooms or indoor areas.

What restaurants are nearby Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc is located in Gành Dầu, famous for good restaurants such as Peppercorn Restaurant.

What are popular attractions near Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc is located in Gành Dầu area, which is famous for attractions such as Vinwonders Phu Quoc, Đình Thần Nguyễn Trung Trực Pagoda and Thủy Cung Vinpearl Land Phú Quốc.

What popular beaches are close to Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc is located in the Gành Dầu area, which includes Starfish Beach, Mui Ganh Dau Beach and Dai Beach.

What popular natural sightseeing spots are close to Vinholidays Fiesta Phú Quốc?

Vinholidays Fiesta Phú Quốc is located within Gành Dầu, which makes it conveniently close to natural sights including Vinpearl Safari.

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Explore the neighborhood

What people love about Vinholidays Fiesta Phú Quốc

  • 10

    Exceptional
    Cleanliness

    "Nice affordable clean and close to to vinwonder and safari"

    Thanh

    |

    October 12, 2022

  • 9.6

    Exceptional

    "Nice place."

    Lee

    |

    October 12, 2022

  • 10

    Exceptional
    Staff 

    "Friendly staffs clean room with basis amenities."

    Dhinesh

    |

    September 23, 2022

Property ranking|Compared to 671 Phú Quốc Island properties
See all rankings
Location score
8.5/10
Cleanliness score
8.9/10
Cheapest price score
Service score
8.5/10
Better than
87
%
of Phú Quốc Island properties
Better than
87
%
of Phú Quốc Island properties
Better than
83
%
of Phú Quốc Island properties
Better than
78
%
of Phú Quốc Island properties
Overall rating:

8.4

Excellent
312 reviews
Cleanliness
8.9
Facilities
8.2
Location
8.5
Read all reviews >
What travelers say they love:
Very quiet.
Andrii from Vietnam
Couple
More about Vinholidays Fiesta Phú Quốc

More about Vinholidays Fiesta Phú Quốc

Vinholidays Fiesta Phú Quốc

Getting in and around Phú Quốc Island is a breeze when staying at Vinholidays Fiesta Phú Quốc, located just minutes away from the city center.
Have a hassle-free trip while enjoying the services and amenities offered by Vinholidays Fiesta Phú Quốc. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy free parking right at the hotel. Front desk services including concierge service and safety deposit boxes can assist with your needs.
Packing light is possible at Vinholidays Fiesta Phú Quốc thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Vinholidays Fiesta Phú Quốc from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. Some rooms at Vinholidays Fiesta Phú Quốc even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
In some select rooms, you can find bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Vinholidays Fiesta Phú Quốc begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at Vinholidays Fiesta Phú Quốc are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Spend some time relaxing at the hotel's pool.


Around the property

Don't miss out on all that Phú Quốc Island has to offer during your stay at Vinholidays Fiesta Phú Quốc. Never forget your time in Phú Quốc Island with a special gift or trinket from Duong Dong Market just 16.2 km away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 83% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 88% of the city's accommodation.
Ranking higher than 87% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities
Excellent
Facilities

8.2

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Solarium
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Closet
  • Clothes rack
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Shower
  • Telephone
  • Toiletries
  • Towels
  • TV
Location
Ganh Dau, Gành Dầu, Phú Quốc Island, Vietnam, 920000
Excellent
Location

8.5

Airports

  • Phu Quoc International Airport (PQC) - Vietnam
    23.5 km
  • Sihanouk International Airport (KOS) - Cambodia
    37.1 km

Hospital or clinic

  • Vinmec International Hospital
    1.4 km
What's nearby

Popular landmarks

  • Vinwonders Phu Quoc
    2.0 km
  • Vinpearl Safari
    3.1 km
  • Phu Quoc Countryside
    10.6 km
  • Long Beach
    15.9 km
  • Duong Dong Market
    16.3 km
  • Phu Quoc Waterfall
    23.4 km
  • Ho Quoc Temple
    30.2 km
  • Sao Beach
    35.1 km
  • Phu Quoc Prison
    35.8 km

Nearby landmarks

  • Corona Casino
    660 m
  • Dai Beach
    1.1 km
  • Thủy Cung Vinpearl Land Phú Quốc
    1.2 km
  • Vinmec International Hospital
    1.4 km
  • Vinwonders Phu Quoc
    2.0 km
  • Fingernail Island
    2.7 km
  • Vinpearl Safari
    3.1 km
  • Mui Ganh Dau Beach
    5.6 km
  • Đình Thần Nguyễn Trung Trực Pagoda
    5.8 km
  • Cua Can Beach
    6.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-3 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government-regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

    For children, birth certificates are required. If birth certificates are not provided, guests under 140 centimeters will be considered children aged 4 – 12 years old.

    When using Vinpearl’s services, guests consent to the property’s use of the photographs taken for statistics. These photographs will not be disclosed to third parties outside Vingroup.

    Guests are required to check the room’s furniture and minibar (food and drinks) upon check-in and check-out.

    Please contact the property for dining details.

    The room rate does not include tickets to VinWonders and Safari.

    In order to redeem the GrandWorld credit voucher, Guests are requested to have the most updated version of the VinID application. For faster top-up, Guests are advised to send the registered phone number with VinID to our reservation at least 24 hours prior to check-in day (number written in letter format: zero two nine seven three. double five zero. double five-zero). Vouchers are valid as the guest’s length of stay.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee550000 VND
  • Distance from city center28km
  • Travel time to airport (minutes)45

The property

  • Number of floors8
  • Number of restaurants1
  • Number of rooms 687
  • Year property opened2020
Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Vinholidays Fiesta Phú Quốc from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.2
Location8.5
Service8.5
Value for money8.3
High score for Phú Quốc Island
Rating
9+ Exceptional (71)
8-9 Excellent (10)
7-8 Very Good (12)
6-7 Good (12)
<6 Below Expectation (16)
Time of the year
Mar - May (38)
Jun - Aug (38)
Sep - Nov (17)
Dec - Feb (28)
All guests (312)
All room types
All languages
Showing 121 verified guest comments
12345
10.0
Exceptional
Ho from Singapore
Group
Standard Double Room
Stayed 2 nights in May 2022

Best Value for Hotel”

Very clean and superb location make this one of the best stay. not to mention is affordable.

Reviewed June 03, 2022

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Dear Mr. Ho, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future. Best Regards, Nguyen Minh Hang Front Office Manager

Responded August 13, 2022
Vinholidays Fiesta Phú Quốc
10.0
Exceptional
TRAN from Vietnam
Couple
Standard Double Room
Stayed 2 nights in May 2021

Great hotel”

The hotel is very new, the room is comfortable but it need to equip a lugguge table. The breakfast'sbuffet needs to be improved.

Reviewed June 07, 2021

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Dear valued guest, We would like to show our appreciation to your honest feedback about your recent visit to our VinHolidays Fiesta Phu Quoc! It was truly a pleasure to serve you and we are so delighted to note that you pretty much enjoyed your stay with us. In addition, thank you very much for your constructive feedback for improvement of breakfast buffet and room equipment; it is extremely valuable for us to move forward for better products and services in the future. We hope to see you again soon! Best Regards, Vo Anh Phi Front Office Manager

Responded June 08, 2021
Vinholidays Fiesta Phú Quốc
10.0
Exceptional
DO from Vietnam
Business traveler
Standard Double Room
Stayed 3 nights in September 2021

nice hotel”

This hotel was very nice hotel with best price..

Reviewed September 05, 2021

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Dear DO Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true Vinpearl service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards, Vo Anh Phi Front Office Manager

Responded September 07, 2021
Vinholidays Fiesta Phú Quốc
10.0
Exceptional
TranLeAnh from Vietnam
Group
Standard Twin Room
Stayed 3 nights in December 2021

Good service and cheap price”

High Recommendation!

Reviewed January 04, 2022

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Dear Tran Le Anh, Thank you so much for your generous feedback to our team! We are truly humbled and could not be happier knowing how satisfied you were during your stay. As a culture of Vinpearl, our associates are passionate and motivated to exceed guest expectations. Your compliment has greatly inspired us to keep up the good job. We certainly look forward to the pleasure of welcoming you back for another wonderful stay. Best Regards, Vo Anh Phi Front Office Manager

Responded January 05, 2022
Vinholidays Fiesta Phú Quốc
8.8
Excellent
Nguyen from Vietnam
Couple
Standard Double Room
Stayed 3 nights in February 2021

Affordable by VinPearl”

Certainly it is one of the best affordable hotel from VinPearl. It located in Grand World project and has a small private beach behind. Food selection was limited but delicious and easy to eat. The pool is big and very clean. The staff was trained very well, friendly, helpful. Recommend this hotel.

Reviewed February 13, 2021

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Dear Nguyen, Warm greetings from VinHolidays 1 Phu Quoc! We would like to express our sincere thanks to your wonderful review and great recognition of our value. No words can describe how grateful we are to you for your fantastic and profound compliments to our hotel which beautifully summed up all that is best about VinHolidays 1. This recognition will definitely be great encouragement to our team to deliver better products and services in the future. Thank you for your last visit and we hope that the next one will be very soon! Best Regards, Vo Anh Phi Front Office Manager

Responded February 23, 2021
Vinholidays Fiesta Phú Quốc
8.8
Excellent
Minh from Vietnam
Business traveler
Standard Double Room
Stayed 2 nights in February 2022

Lack of breakfast food items”

The choice is limited. The set up is valued for 3 stars standard only. Need to improve more on fnb. Room is clean but amenities are limited as wel.

Reviewed February 26, 2022

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Dear Mr/Ms Minh, We would like to show our appreciation to your honest feedback about your recent visit to our VinHolidays Fiesta Phu Quoc! We are more than happy to note that you were entirely satisfied with clean room. In addition, thank you very much for letting us know your inconvenience regarding improve FnB. Your constructive feedback is extremely valuable for us to improve for better service in the future. We hope to see you again soon! Best Regards, Vo Anh Phi - Front Office Manager

Responded February 27, 2022
Vinholidays Fiesta Phú Quốc
8.0
Excellent
Angel from Australia
Group
Standard Twin Room
Stayed 1 night in June 2022

Great location, beautiful hotel, fair customer service”

Beautiful hotel and great location to Grand World!! However, poor cleanliness and lengthy delay due to their internal issue to get other clean room ready, after the check-in time is due, just unbelievable! One night stay would be enough. Front office staff definitely need to be retrained to be friendly, professional and knowledgable to interact well with their guests, not their personal attitudes. Manager tried his best to resolve problem but he explained this is just 3 star hotel and it has no compensation policy to remedy their mistake. Well, it's just ashame since the hotel itself is so beautiful but the house keeping and front office team are opposite, just ruining the guests' experience.

Reviewed June 20, 2022

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Dear Angel, We appreciate the time you spent to share your experience with us! Please accept our sincere apologies for the unpleasant experience you encountered during your stay. We wish that you had had only wonderful memories with us, however, it is so regrettable that we failed in delivering it to you. We sincerely thank you for bringing the matters to our attention, we are certain to work on it seriously to avoid similar occurrences in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Nguyen Minh Hang Front Office Manager

Responded August 13, 2022
Vinholidays Fiesta Phú Quốc
8.8
Excellent
Andrii from Vietnam
Couple
Standard Double Room
Stayed 3 nights in February 2021

Great place!”

Very quiet. Unfortunately it is a bit far. On the North of the island. But we enjoyed it

Reviewed February 20, 2021

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Dear Andrii, Warm greetings from VinHolidays 1 Phu Quoc and thank you for spending time to give us such a nice feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to note that you very much enjoyed your stay with us. We will continue exerting ourselves to deliver better services and products to all of our guests in the future. Once again, thank you so much and we hope to welcome you back soon! Best Regards, Vo Anh Phi Front Office Manager

Responded February 23, 2021
Vinholidays Fiesta Phú Quốc
7.6
Very good
Dick from Canada
Couple
Standard Double Room
Stayed 1 night in July 2022

clean simple hotel”

this is a very large hotel that is brand new, the rooms were clean with a refrigerator and a hot water cooker. simple hotel with a restaurant downstairs. no other amenities. Big swimming pool. during the day the u-shaped hotel with over 700 rooms is like an echo chamber, you can hear the noise from the swimming pool below. otherwise nice hotel. Good for families

Reviewed July 03, 2022

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Dear Dick Hong, Thank you for giving us your honest feedback regarding your recent stay at VinHolidays Fiesta Phu Quoc! We are more than open to receive feedback from our valued guests like you regardless of positive or negative ones. Therefore, if there is anything you would like to share with us to improve ourselves, please do not hesitate to let us know, that will be a great contribution for us to provide better service to you in the near future. We hope to welcome you back soon! Best Regards, Nguyen Minh Hang Front Office Manager

Responded August 13, 2022
Vinholidays Fiesta Phú Quốc
8.4
Excellent
Dang from Vietnam
Family with young children
Standard Twin Room
Stayed 3 nights in February 2022

Great choice”

Close by night market

Reviewed February 13, 2022

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Kính gửi Quý khách, Đầu tiên cho phép khách sạn VinHolidays Fiesta Phú Quốc được gởi lời chào nồng ấm đến Quý khách và gia đình. Rất cảm ơn Quý khách vì đã dành thời gian quý giá của mình để chia sẻ trải nghiệm tại khách sạn chúng tôi. Với những người làm nghề dịch vụ, niềm vui và sự hài lòng của Quý khách là món quá vô giá và là mục tiêu lớn nhất mà chúng tôi ngày ngày hướng đến. Chúng tôi chắc chắn sẽ tiếp tục miệt mài làm việc, nâng cao chất lượng để mang lại những sản phẩm dịch vụ tốt hơn nữa đến Quý khách hàng. Một lần nữa chân thành cảm ơn Quý khách và hẹn gặp lại Quý khách vào một ngày không xa. Kính chúc Quý khách cùng gia đình mạnh khỏe và hạnh phúc! Trân trọng, Võ Anh Phi Trưởng bộ phận tiền sảnh

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Vinholidays Fiesta Phú Quốc
8.4
Excellent
Lương from Vietnam
Couple
Standard Twin Room
Stayed 2 nights in February 2022

Excellent”

Very good hotel

Reviewed February 05, 2022

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Dear valued guest, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met all of your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future. Best Regards, Vo Anh Phi Front Office Manager

Responded February 05, 2022
Vinholidays Fiesta Phú Quốc
7.2
Very good
Manh from Vietnam
Couple
Standard Double Room
Stayed 1 night in April 2022

Located beside grandworld but invaluable ”

Much expensive with uncomfortable room. No tissue, no bathdrop. only good pool. Water problem in bathroom. Cheap pillow, cheap mattress cushion, i could not sleep well really.

Reviewed April 21, 2022

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Kính gửi Quý khách Phạm Mạnh Thương, VinHolidays Fiesta Phú Quốc xin gửi lời chào thân ái đến Quý khách và cảm ơn Quý khách đã dành thời gian chia sẻ trải nghiệm trên Booking.com. Mang lại sự hài lòng cho Quý khách là điều mà chúng tôi luôn hướng đến. Tuy nhiên, tiếc rằng trong chuyến đi lần này, chúng tôi đã chưa tạo được ấn tượng trọn vẹn trong lòng Quý khách bởi một số yếu tố dịch vụ Quý khách đã kể đến. Chúng tôi xin ghi nhận góp ý của Quý khách như một món quà, để rồi toàn cơ sở sẽ xem lại và điều chỉnh sao cho những vị khách sắp tới, đặc biệt là Quý khách sẽ cảm thấy hài lòng khi có dịp quay lại khách sạn VinHolidays Fiesta. Một lần nữa chân thành cảm ơn Quý khách và mong rằng Quý khách sẽ vẫn cho chúng tôi cơ hội đón chào Quý khách trong các chuyến đi tiếp theo. Kính chúc Quý khách và gia đình dồi dào sức khỏe! Trân trọng, Nguyễn Minh Hằng Trưởng bộ phận tiền sảnh

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Vinholidays Fiesta Phú Quốc
6.8
Good
Ted from Taiwan
Couple
Standard Twin Room
Stayed 2 nights in April 2022

incompleted equipment in the room”

there is no desk, no armchair, no tables for dining, no place put our luggage (put on the ground directly). this room seems an attached room connected to another main room

Reviewed April 17, 2022

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Dear Ms/Mr Ted, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi - Front Office Manager

Responded April 17, 2022
Vinholidays Fiesta Phú Quốc
6.4
Good
Quoc from Vietnam
Family with young children
Standard Twin Room
Stayed 5 nights in January 2022

Cleaning service”

I stayed total 5 night They did not change bed wrap cover as well as clean up the floor👎👎👎 Tea and Coffee was run out, but they did not fill up also 👎👎👎

Reviewed February 04, 2022

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Dear Mr. Quoc, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi Front Office Manager

Responded February 05, 2022
Vinholidays Fiesta Phú Quốc
6.0
Maile from United States
Family with teens
Standard Double Room
Stayed 3 nights in May 2022

Amid traveling having fun around world ”

Staff was very very rude. The guy that picked us up from airport that is. No one really understands English. Not really friendly check in. Room basic. Good location next Grand-world, buffet decent. New hotel.

Reviewed May 24, 2022

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Dear Ms.Maile, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for taking time to share your experience at our property! Please kindly understand that we always strive for improvement in order to exceed guest's expectation. Your constructive feedback is extremely essential to us to find appropriate measures to prevent future occurrences. With high determined spirit from our whole team, we do trust that all mentioned issues will surely be improved for better experiences in the future. On behalf of the team, we deeply apologize for the unexpected affection you had during your vacation. Thank you for your sharing and hopefully we will still have another chance to welcome you back at the soonest! Best Regards, Nguyen Minh Hang Front Office Manager

Responded August 13, 2022
Vinholidays Fiesta Phú Quốc
5.2
EUN from Vietnam
Family with young children
Studio Suite
Stayed 3 nights in January 2022

......”

Location is good, new hotel, staff attitude is not good, English is not good, breakfast is not good, just good location, good to come once

Reviewed April 14, 2022

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Dear Mr/Ms EUN, We appreciate the time you spent to share your experience with us! Please accept our sincere apologies for the unpleasant experience you encountered during your stay. We wish that you had had only wonderful memories with us, however, it is so regrettable that we failed in delivering it to you. We wish we could have addressed the issues earlier to prevent any inconvenience caused to you. We sincerely thank you for bringing the matters to our attention, we are certain to work on it seriously to avoid similar occurrences in the future. Thank you very much and we all look forward to welcoming you back in the near future. Best Regards, Vo Anh Phi - Front Office Manager

Responded April 17, 2022
Vinholidays Fiesta Phú Quốc
4.0
Danny from United States
Family with teens
Standard Twin Room
Stayed 2 nights in January 2022

Just okay”

Smelly First stepped in the room after check-in The bed smelled of sweat Sofa/love seat left of peanuts. -beside that everything okay

Reviewed January 17, 2022

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Dear Mr/Ms Danny, Thank you for taking time to share your experience at VinHolidays Fiesta Phu Quoc! Kindly accept our sincere apologies for not giving you a better experience. We wish we could have addressed the issues earlier to prevent any of your uncomfortable moments. Your constructive feedback is very much appreciated and I can assure you that it will be a great contribution for us to move forward and improve for better services and products in the future. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vo Anh Phi - Front Office Manager

Responded January 20, 2022
Vinholidays Fiesta Phú Quốc
10.0
Exceptional
GUUL from Vietnam
Group
Standard Twin Room
Stayed 2 nights in October 2022

Tốt”

Good

Reviewed October 15, 2022

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Dear our valued guest, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you very much for your fantastic review! We never get bored to note how excellent our team engaged and provided true VinHolidays service to you. Your feedback is very much appreciated and we can assure you that it will be a great encouragement for us to keep performing outstanding service in the future. We hope to welcome you back very soon! Best regards, Hang Minh Nguyen Front Office Manager

Responded October 17, 2022
Vinholidays Fiesta Phú Quốc
10.0
Exceptional
Thanh from Vietnam
Family with young children
Standard Twin Room
Stayed 1 night in October 2022

Big hotel”

Nice affordable clean and close to to vinwonder and safari

Reviewed October 12, 2022

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Dear Mrs. Cao, Warm greetings from VinHolidays Fiesta Phu Quoc and thank you for spending time to give us such a wonderful feedback! Bringing memorable and enjoyable experience to all of our guests is one of our top priorities. Therefore, it is always fabulous to know that we have met your expectations. Your compliment is truly appreciated and we all look forward to welcoming you back in a not so far future. Best Regards, Hang Minh Nguyen Front Office Manager

Responded October 14, 2022
Vinholidays Fiesta Phú Quốc
9.6
Exceptional
Lee from Malaysia
Group
Standard Twin Room
Stayed 3 nights in October 2022

Exceptional”

Nice place.. And easy go to grandworld.. Very near safari and Vinwonder.. But far abit Airport.. Staff also very helpful.. The breakfast if can change abit chicken are better.. Becoz cooking noodle is beef...

Reviewed October 12, 2022

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Dear our valued guest, We are much obliged to you for your nice feedback on your recent stay at VinHolidays Fiesta Phu Quoc! We appreciate greatly the recognition of our staff and the pleasure you found during your visit. In addition, thank you very much for your constructive feedback regarding the improvement of breakfast selections. It is extremely valuable for us to improve for better service in the future. Should your future travels bring you back to Phu Quoc, we will warmly welcome you back to VinHolidays Fiesta. Best Regards, Hang Minh Nguyen Front Office Manager

Responded October 14, 2022
Vinholidays Fiesta Phú Quốc
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