8.4

Excellent
16.0% this month
/10
(1,058 reviews)See what guests said
Highly rated by guests – 84% would recommend
Highly rated by guests – 84% would recommend
Beach14
Breakfast10
Housekeeping8
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Vinwonders Phu Quoc 1.1 km
Vinpearl Safari 2.5 km
Phu Quoc Countryside 11.5 km
Ong Lang Beach 13.2 km
Duong Dong Market 17.3 km
Long Beach 18.1 km
Phu Quoc Waterfall 24.5 km
Ho Quoc Temple 31.2 km
Sao Beach 36.5 km
Phu Quoc Prison 36.7 km
Nearby landmarks
Thủy Cung Vinpearl Land Phú Quốc 920 m
Dai Beach 1.0 km
Bai Da beach 1.0 km
Vinwonders Phu Quoc 1.1 km
Vinmec International Hospital 1.1 km
Corona Casino 1.2 km
Vinpearl Safari 2.5 km
Vung Bau Beach 3.3 km
Fingernail Island 3.5 km
Mui Ganh Dau Beach 5.0 km
Vinoasis Phu Quoc (Unlimited Access to Water Park)

"Free shuttle bus to the night market and to the zoo"

Ngoc - June 27, 2020
Standard King Room - Bathroom Vinoasis Phu Quoc (Unlimited Access to Water Park)
Lobby Vinoasis Phu Quoc (Unlimited Access to Water Park)
Lobby Vinoasis Phu Quoc (Unlimited Access to Water Park)
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Free Wi-Fi

Vinoasis Phu Quoc (Unlimited Access to Water Park)

Bai Dai, Ganh Dau, Phu Quoc, Viet Nam, Ganh Dau, Phu Quoc Island, Vietnam - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Private beach

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Cheaper than 71% of all properties in Phu Quoc Island in the last 24 hoursCompared to 653 Phu Quoc Island properties at Agoda for various dates
Value for money8.6
Location rating7.5
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport24.5 km

Rooms available at Vinoasis Phu Quoc (Unlimited Access to Water Park)

Junior Suite
...
  • Room size: 84 m²/904 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite - Safari Ticket Included
...
  • Room size: 84 m²/904 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard King Room - Safari Ticket Included
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite - VinWonders and Safari Ticket Included
...
  • Room size: 84 m²/904 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Junior Suite - VinWonders & Safari Tickets
...
  • Room size: 84 m²/904 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Junior Suite with Safari
...
  • Room size: 84 m²/904 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard Twin Room - Safari Ticket Included
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Standard King Room - VinWonders and Safari Ticket Included
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 2 single beds & 2 single be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vinoasis Phu Quoc (Unlimited Access to Water Park)?

A stay at Vinoasis Phu Quoc (Unlimited Access to Water Park) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Vinoasis Phu Quoc (Unlimited Access to Water Park) has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort can arrange taxi service.

Is breakfast offered at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

Start your mornings right, with the continental and buffet breakfast options offered at Vinoasis Phu Quoc (Unlimited Access to Water Park). Adults can enjoy breakfast offered with an additional charge of 450 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

Vinoasis Phu Quoc (Unlimited Access to Water Park) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Vinoasis Phu Quoc (Unlimited Access to Water Park). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

On-site venues and convenient event services make Vinoasis Phu Quoc (Unlimited Access to Water Park) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Vinoasis Phu Quoc (Unlimited Access to Water Park)?

Vinoasis Phu Quoc (Unlimited Access to Water Park) does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Vinoasis Phu Quoc (Unlimited Access to Water Park)

  • 9.6

    Exceptional

    "I will definitely visit again and stay vinoasis."

    Lien

    |

    January 25, 2021

  • 9.2

    Exceptional
    Staff 

    "Facilities were good and staff were very nice."

    Joseph

    |

    January 21, 2021

  • 9.6

    Exceptional
    Location

    "Easy access to Vinwonder, safari and beach."

    Lien

    |

    January 25, 2021

Property ranking|Compared to 653 Phu Quoc Island properties
See all rankings
Room size
56 sqm.
Cleanliness score
8.9/10
Value for money score
8.7/10
Service score
8.4/10
Bigger than
92
%
of Phu Quoc Island properties
Better than
90
%
of Phu Quoc Island properties
Better than
88
%
of Phu Quoc Island properties
Better than
78
%
of Phu Quoc Island properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:

8.4

Excellent
1,058 reviews
Cleanliness
8.9
Facilities
8.9
Location
7.5
Read all reviews >
What travelers say they love:
High quality furniture and down to the amenities.
Daniel from Vietnam
Couple
More about Vinoasis Phu Quoc (Unlimited Access to Water Park)

More about Vinoasis Phu Quoc (Unlimited Access to Water Park)

Whether you're a tourist or traveling on business, Vinoasis Phu Quoc (Unlimited Access to Water Park) is a great choice for accommodation when visiting Phu Quoc Island. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Vinoasis Phu Quoc (Unlimited Access to Water Park), every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour security and convenience store can be enjoyed at the hotel.

Step into one of 100 inviting rooms and escape the stresses of the day with a wide range of amenities such as complimentary instant coffee, complimentary tea, slippers, umbrella, air conditioning which can be found in some rooms. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as waterpark, fitness center, golf course (within 3 kilometers), outdoor pool and spa. Vinoasis Phu Quoc (Unlimited Access to Water Park) is an ideal place of stay for travelers seeking charm, comfort and convenience in Phu Quoc Island.

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Most talked about facilities

Breakfast

2 mentions

Swimming Pool

2 mentions

Beach

2 mentions

Food & Dining

1 mention

What they offer

9.6

Exceptional

"In general, it was a great experience being here."

Ngọc

|

December 2, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Topaz Italiano
Cuisine:Italian
Menu:Buffet
Bow Thai
Cuisine:Thai
Menu:Buffet
Nautilus Restaurant
Menu:A-la-carte
Ozone Seafood
Menu:Buffet
Chingu BBQ
Cuisine:Korean, Grill/BBQ
Menu:Buffet
Chinese Restaurant
Cuisine:Chinese
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Vinoasis Phu Quoc (Unlimited Access to Water Park) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.9
Facilities8.9
Location7.5
Service8.5
Value for money8.6
High score for Phu Quoc Island
Rating
9+ Exceptional (228)
8-9 Excellent (79)
7-8 Very Good (87)
6-7 Good (35)
<6 Below Expectation (54)
Time of the year
Mar - May (71)
Jun - Aug (72)
Sep - Nov (130)
Dec - Feb (210)
All guests (1058)
All room types
All languages

Show reviews that mention 

Showing 483 verified guest comments
12345
9.6
Exceptional
Lien from Taiwan
Solo traveler
Standard King Room
Stayed 5 nights in January 2021

My stay at vinoasis”

It is a nice and comfortable hotel. Easy access to Vinwonder, safari and beach. Vinoasis trains their staff very well, they are very kind and helpful. I leave the hotel on my birthday, they gave me a birthday cake with a surprise, which I never thought a hotel would prepare it and be very thoughtful. Although there are many things and facilities haven’t been done yet in vinwonders. But I will definitely visit again and stay vinoasis. Vinoasis is also easily to have other foreign cuisine just right across the hotel. The hotel has nice bar, pool, water park, game room and gym, where you can use them all day when you want to be relax at the hotel.

Reviewed January 25, 2021

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 03, 2021
Vinoasis Phu Quoc (Unlimited Access to Water Park)
10.0
Exceptional
Ravil from Vietnam
Family with young children
Standard King Room
Stayed 4 nights in August 2019

Good ”

Pros. Modern luxury hotel, face control system, a lot of elevators, clean beach, perfect own aqua park, reach breakfast and dinner Cons I booked a room with unlimited access to the water park to Vinperland. Indeed, it was access to own aqua park. Be careful when you gonna book such an option. We asked calm rooms but it was busman's holiday due to room service. We are placed close to staff cargo elevator. There were loud noises beginning from 5:30 am till late at night. We asked to change room they asked to pay for the upgrade. Not kind and affable vietnamise personal. We were helped just only Ukrainian concierge personal (unfortunately forgot her name). She tried resolve any problems

Reviewed August 20, 2019

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Thanks for your interested in and choosing VinOasis Phu Quoc for your destination last vacation! Especially, thanks for spending your time to sharing your feeling after the vacation so that we can improve our service day by day. We are regret if our service was not reach your satisfaction. We are looking forward to welcoming and serving you and your family next holiday! Hope you doing well!

Responded August 29, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.2
Exceptional
Daniel from Vietnam
Couple
Standard King Room
Stayed 2 nights in February 2021

Superb Resort. Going back again 100%”

Vingroup does a magnificent job. Feels like a city within Phu Quoc. It has many activities and things to do to keep you in the area. I booked a suite that was beautiful. 85sqm king suite. Details of the entire room was marvelous. High quality furniture and down to the amenities. Felt like i was in a US 5* hotel. Please check it out.

Reviewed February 13, 2021

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 21, 2021
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.2
Exceptional
Joseph from Vietnam
Family with young children
Junior Suite
Stayed 2 nights in October 2020

Family Getaway”

We enjoy our time very much in Vinoasis Phu Quoc. Facilities were good and staff were very nice.

Reviewed January 21, 2021

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 03, 2021
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.8
Excellent
Dai from Vietnam
Family with young children
Standard King Room
Stayed 2 nights in January 2020

Clean, nice staffs and excellent safari”

This place is brand new, staffs are nice and supportive. Good breakfast although the service was for large tourist groups and not 5*. Safari is fabulous, Vinpearl land is quite small for a theme park. Quite good value for the money overall. One incident with the Mailinh taxi we got (they’re exclusive vendor at this resort I think). I missed the Safari bus and didn’t want to wait 40 minutes for the next one so the bell boy got us a Mailinh taxi. The driver kept complaining that we bothered him with this short ride (about $3), he speeded recklessly to show the attitude and at the end when we pay by card (instead of quick cash) he was disappointed and said he doesn’t want this little money, asking us to call him if we go on a longer trip. I paid him in cash and tell him I never ride with him again. For the rest of the trip, I spent $150 with a Vinasun driver who was honest and helpful. VinOasis should choose the right taxi vendor to partner with.

Reviewed January 22, 2020

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Xin chao Dai, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded March 18, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.2
Exceptional
vien from United States
Couple
room
Stayed 2 nights in November 2020

Great choice if you're traveling with kids”

Vinoasis has great facilities with large pool and nice mini waterpark for kids to enjoy. Really nice garden and beach is great to take a swim and catching sunset. However, we're couple travelling so it is too crowed for our liking. Morning buffet, pool are always crowded at prime time. I would return to vinoasis as family with our kids but not as just a couple.

Reviewed November 24, 2020

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded November 26, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
10.0
Exceptional
Minh from Vietnam
Couple
Junior Suite
Stayed 2 nights in April 2019

Great trip !!”

Me and my wife had a great holiday while staying at Vinoasis. Great room with friendly and passionate staffs. Absolute recommended for those who want to spend a relaxing with entertaining facilities surround since Vinoasis provides Vinpearland and Vin Safari nearby.

Reviewed April 07, 2019

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Xin chao Mr.Ms Minh, We are deeply touched and extremely appreciated after reading all of your comments. It will motivate us to improve our service quality day by day. I wish that you have had a wonderful stay in VinOasis Phu Quoc. All of memories will not be erased and we are looking forward to welcoming you back soon. Kindest, Phan Viet

Responded April 13, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.8
Excellent
Steven from Australia
Family with young children
Standard King Room
Stayed 5 nights in January 2020

Great resort for family holiday but rude Front Office Supervisor.”

Stayed at this resort for 5 nights including buffet breakfast, Water Park, Safari Tour, Theme Park and complimentary airport transfers (both ways) as airport is about 50mins drive to the resort. The room is always cleaned and replenished; the cleaning staff are friendly. The bed is very comfortable and clean. Check-in was fast however no welcome drinks on arrival after a long drive from the airport. There were two kegs with orange water and ginger water for guest welcome drink. Since we didn't get our welcome drinks because staff were busy with check-in guests, we decided to help ourselves with the drinks however no glasses were available, so I asked the 'Front Office Supervisor' who was standing behind the 'Online Check-in' counter for glasses for the drink, He was so rude, he snapped at me "are you check-in online?", I said "no just checked in", he said "the drinks are for online check-in guests only, if you want drinks we have a bar around the corner, you can buy there".

Reviewed January 27, 2020

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 03, 2021
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.4
Excellent
Shawn from United States
Family with young children
Standard King Room
Stayed 3 nights in December 2018

Hotel listed as having a Casino. There is a Casino, but not open yet.”

This was an amazing hotel, and we were able to keep ourselves and our son occupied the entire 3 days we were there. We went to Vinpearl Land, Vinpearl Safari, and the ocean was just a five minute walk from our hotel room. The free shuttle back and forth from the airport and free shuttle to the amusement park and zoo made it really nice. The only negative thing I can really say is that I was a little upset that this hotel was advertised as having a Casino on Agoda and when I attempted to go inside the Casino the guard outside said, “no open yet”. I was a little confused, and she brought me to someone that spoke better English and he said, “the Casino isn’t actually open for business yet, hopefully early January 2019”. Don’t list this hotel as having a Casino if it isn’t even open yet. I probably would not have stayed 40 minutes from the airport had I known there actually wasn’t a Casino available.

Reviewed December 30, 2018

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Xin chào Shawn, Firstly, we would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday! We are really appreciated reading all of your feedback. It will motivate us to improve our service quality day by day. We are glad that you are partly satisfied with our service. Please give ourselves another chance to host you again in the near future and surely you will be surprised by our service. Kindest,

Responded June 06, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.0
Excellent
Philip from United States
Couple
Standard King Room - VinWonders and Safari Ticket Included
Stayed 2 nights in September 2020

VinWonders Major Disappointment”

I would give the hotel facilities, rooms, and general service 5/5. Food 3.5/5 Many foods looked delicious but were cooked with a a lot of oil that upset my fiance's stomach. VinWonders 2/5 I was really upset about VinWonders. VinWonders is the reason we decided to stay in this hotel. We did the more expensive option to add the theme park tickets to the room thinking that we would be able to spend two days there, but when we arrived we discovered that about 60% of the attractions were either closed or not yet open to the public. It's very bothersome to walk around a theme park, see many rides/games you want to do, but then next to so many of them there is a sign saying that they are closed or coming soon. I feel like you shouldn't be selling tickets if most of the park isn't open. Also in the water park they turned off the machines to carry large tubes to the top of the slides, so you had to carry heavy 4 person tubes up many stairs.

Reviewed September 10, 2020

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Xin chao, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded September 13, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
6.8
Good
Kim from Australia
Family with young children
Junior Suite
Stayed 2 nights in January 2019

Great resorts for family but there’s room for improvements ”

It’s a huge place with it own water park, big pool and beach access. The kids will love the short ride to Vinpearl park and Safari. Room is big and clean. Services is very slow eg: in room dinning takes 45mins for a couple of dishes and iron is never available. Staffs are friendly but still need to be abit more attentive to meet a 5 stars resorts standard. However the price is very good and overall a pleasant experience for us so will recommend to friends and family.

Reviewed January 13, 2019

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Firstly, we would love to say thank you for choosing VinOasis Phu Quoc as your destination. We are so glad to hear all of your good comments and that will be a strong motivation as well as inspiration for us to improve our service day by day and exceed the guests’ expectation. On behalf of the hotel, we would love to say thank you again and hope to welcome you back soon. Kindest,

Responded February 16, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.2
Exceptional
Van from Australia
Couple
Standard King Room
Stayed 3 nights in October 2019

We loved this hotel and its clean beach”

The hotel situated at a secluded area annexed to a very clean and shallow beach which is rather suitable for family with young kids. Our room was big and very clean, and with high quality linens. All staff were trying their best to make everyone happy. I would definitely recommend this hotel to guests who want to stay in a relax atmosphere for a short period of time.

Reviewed October 26, 2019

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Xin chào Van, Warmest greetings from VinOasis Phu Quoc! We are so thankful about taking your precious time to share positive feedback about our hotel. Definitely, your compliment is going to share with all of our staffs to keep their performances up. We’re glad you enjoyed your stay with us and we hope to see you back again soon. We look forward to having more opportunities to welcome you back in the future. Best regards, VinOasis Phu Quoc Hotel Management

Responded October 29, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.6
Exceptional
Thanh from Australia
Family with young children
Junior Suite
Stayed 3 nights in March 2019

Excellent 5 star hotel for families ”

we stay there for 4 nights and the service was excellent. The buffet was good up to the 3rd day as the menu didn’t vary much. It is strongly suggested that you can add more options to the menu for long stay customers. There is lack of seafood options as you hardly see oysters, big prawns, etc. The staff is attentive and adjusted to meet customers requirements. The pool and water park is great. Only drawback is it is too far from the central area and the hotel should provide more bus and make it easier for town transport.

Reviewed March 26, 2019

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Xin chao Thanh, We would like to express our sincere thank you for staying with us as well as posting your review on Agoda. Your appreciation definitely will be our spreading inspiration to our entire hotel. I already passed the messages to the staffs that you mentioned. They are super appreciated your feedbacks. We are looking forward to welcoming you back next time. Kindest regards,

Responded March 26, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.8
Excellent
Trong from Switzerland
Family with young children
Standard King Room
Stayed 4 nights in February 2020

Nice stay”

We enjoyed our time at Vinoasis. Pro: Good facilities Various restaurants Nice breakfast buffet Beautiful beach Cons: Western restaurants not meet our taste Bus from and to hotel has to inform in advance otherwise have to wait long time.

Reviewed February 13, 2020

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Xin chao Trong, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 29, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
6.0
I from Taiwan
Couple
Standard King Room
Stayed 1 night in September 2019

Very few staff can speak fluent English even the receptionist cannot!”

My friends and I spent 2 nights at this villa. Did not feel welcome at all when we check in, maybe because there was only one receptionist do understand little English and he had to deal with all foreigners which made him annoying and gave us attitude! We stayed 2 nights here but they ask as to check out and check in again in the second morning which was really wasting our time and made a lot of inconvenience, because the huge barrier between communication! I will never forget the second morning when I was checking out I asked the receptionist "do you speak English? and she said "NO" and I asked "do have anyone speak English?" and another "NO" she replied. I'm not sure if she can understand me or not but that's most forgettable check out experience! 10 mins later supervisor finally came to reception and checked out for us... Overall the whole experience was good. Maybe September is not the peak season some of water park facilities was not available and staff's English skill should!

Reviewed September 16, 2019

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Xin chao I, Warm greetings from Vinoasis Phu Quoc. Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward. Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip. Best Regards,

Responded March 03, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
10.0
Exceptional
Chan from Singapore
Family with young children
Standard King Room
Stayed 1 night in October 2019

Overall experience is awesome! ”

Pros: 1) Resort is located in the middle of the city (15mins drive from the Airport). Easy access to all the attractions. Walking distance to the night market 2) View from the resort is fabulous! Sun rise and sun set and the pool is big! (They have a bar in the pool as well) 3) The Resort is clean and nice! Cons: 1) Buffet food quite limited. Can have more choices. 2) The shops in the island closed at around 11pm. So try to get all the stuffs you need before all shops closed.

Reviewed October 21, 2019

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Xin chào Chan, Warmest greetings from VinOasis Phu Quoc! We are so thankful about taking your precious time to share positive feedback about our hotel. Definitely, your compliment is going to share with all of our staffs to keep their performances up. We’re glad you enjoyed your stay with us and we hope to see you back again soon. We look forward to having more opportunities to welcome you back in the future. Best regards, VinOasis Phu Quoc Hotel Management.

Responded October 21, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
10.0
Exceptional
Mathi from Singapore
Family with young children
Standard King Room
Stayed 3 nights in October 2019

Wonderful place”

The beach,water park and swimming pool very nice and clean

Reviewed October 12, 2019

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Dear Mathi, Warmest greetings from VinOasis Phu Quoc! We are so thankful about taking your precious time to share positive feedback about our hotel. Definitely, your compliment is going to share with all of our staffs to keep their performances up. We’re glad you enjoyed your stay with us and we hope to see you back again soon. We look forward to having more opportunities to welcome you back in the future. Best regards, VinOasis Phu Quoc Hotel Management.

Responded October 15, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
10.0
Exceptional
Mathi from Singapore
Family with young children
Standard King Room
Stayed 3 nights in October 2019

Exceptional”

The beach, swimming pool and water park very nice...

Reviewed October 12, 2019

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Xin chào Mathi, Warmest greetings from VinOasis Phu Quoc! We are so thankful about taking your precious time to share positive feedback about our hotel. Definitely, your compliment is going to share with all of our staffs to keep their performances up. We’re glad you enjoyed your stay with us and we hope to see you back again soon. We look forward to having more opportunities to welcome you back in the future. Best regards, VinOasis Phu Quoc Hotel Management.

Responded October 15, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
8.8
Excellent
CHO from Malaysia
Family with young children
Standard King Room
Stayed 2 nights in April 2019

Statifaction”

1st 2 night Vin oasis, last 2 night is The Shell resort. I can compare it. Vin is more for couple with kid. Hotel inside got waterpark, free access. Beach is nice, clean can swim. BF nice, a lot of food. Lunch& dinner can eat at shop in front hotel. 5 type a la carte restaurant. 1 minit walk from the lobby Vin. They hv free airport transfer. Need email to inform. Just the hotel room is small and is normal décor style of almost hotel at the world. Last 2 night stay The shell resort, which is diff style hotel with Vin. T.Shell is Villa style. Room is very big, double size of Vin room. Very nice décor, suitable for honeymoon couple. Bsc u will very enjoy&love the big room. The pool also nice. They hv only 1 restaurtant, u hv no choice find other restaurant,& is not cheap also, as compare to Vin.Just the bad thing is the beach is with big wind flow many rubbish from other side to beach. So, as 2 days ago i can swim at Vin beach, but at The shell, u cannot, bsc big wind with rubbish.

Reviewed April 29, 2019

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Xin chao CHO, Greetings from VinOasis Phu Quoc! Thank you very much for choosing to stay with us and sharing positive review.We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day and looking forward to welcoming you soon. Regards,

Responded May 29, 2019
Vinoasis Phu Quoc (Unlimited Access to Water Park)
9.2
Exceptional
Jaclyn from United States
Family with teens
Standard King Room
Stayed 3 nights in January 2020

3N Getaway at Phu Quoc”

Satisfied with room and restroom, spacious, new, and clean. Besides resort pools there are water park and beach options to get wet and sunbathing without over crowd. The grass under palm trees are alternative to sand for sunbathing at the beach. The free shuttle ride, about 35 minutes to Duong Dong filled for shopping and food. There are jet sky rental and parasailing option at the beach.

Reviewed January 13, 2020

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Xin chao Jaclyn, We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon. Warming regards,

Responded February 10, 2020
Vinoasis Phu Quoc (Unlimited Access to Water Park)
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