Meliá Vinpearl Nha Trang Empire
See all the incredible sights of Nha Trang when you stay at Meliá Vinpearl Nha Trang Empire. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Looking for maximum time on the water? Ideal for ocean lovers and fun-seekers, Meliá Vinpearl Nha Trang Empire is located just 9.7 km from Vinpearl Land Nha Trang.
The facilities and services provided by Meliá Vinpearl Nha Trang Empire ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Nha Trang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Meliá Vinpearl Nha Trang Empire. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Meliá Vinpearl Nha Trang Empire include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with bottled water, instant coffee and instant tea in some rooms. Meliá Vinpearl Nha Trang Empire also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Meliá Vinpearl Nha Trang Empire. The private beach at the hotel is a very special feature, providing direct ocean access exclusively for guests. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.
Around the property
There are many attractions to discover within close proximity to Meliá Vinpearl Nha Trang Empire. Sit on the sand or sip a drink in leisure at Nha Trang beach located 940 m away.
Reasons to stay here
Past guests rate facilities here higher than 94% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 93% of accommodations in the city.
This hotel scores higher than 92% of accommodations in the city for its location.
Excellent hotel, highly recommended ”
Excellent location, clean rooms, friendly and helpful staff. Breakfast buffet was really good, nice variety. Pool was very nice too. Overall a very pleasant stay, definitely recommended, will stay again
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Xin chào Hoan, We very much appreciate your comments regarding your stay at Vinpearl Condotel Empire Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ngo Tu Van | General Manager
Excellent! ”
This is one of the best hotel that I ever stayed. We stayed at 3617, the room is super nice and big with ocean view and city view. Bf is very good, good location, staff is very friendly and helpful, except houseskeeping need to improve to make up the room more clean. Overal is excellent. Highly recommended. Definitely will be back again on my next trip! ❤️ Thao Hoang.
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Xin chào, We are so grateful for your very kind words and pleased to know that you had a good time at the hotel and enjoyed our services. The praise of our guests is always the best gift we would like to receive. Your comment on cleanliness to be well-noted and We wish you health, wealth and look forward to welcoming you again in the near future. Warm regards, Tran Van Hung | General manager
very amiable people”
strongly recommend for those high quality service and friendly people. Receptionists do a lot of help during my stay in Nha Trang. It's a unforgettable traveling.
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Xin chào Mario , Thank you for taking the time to share your experience at Vinpearl Condotel Empire Nha Trang. We are delighted to have made a positive experience for you and your review is a priceless gift to the entire hotel staff. Once again, thank you and wish you have a nice experience during your stay. Best regard, Nguyen Trat Luan | General Manager
if you go to Nha Trang? go here”
good. if you go to Nha Trang? go here don't worry. everything is ok.
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Dear Jung, We thank you so much for your very kind word. You know, the best feedback our management team can hear is that their associates made an unforgettable impact on a guest's overall experience. Please come to see us again soon! Warm regards, Phạm Duy Huy | General Manager
Good hotel ”
prefer family group to stay here Good view, good service good food everything was so good
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Xin chào TRÂM, we are very happy because you took the time to share your experiences at Vinpearl Condotel Empire Nha Trang. Besides. Very hope to welcome you on the nearest date. Best regard, Doan Tran Giap | General Manager
Very Nice Hotel”
The hotel is large and very nice. However it is mainly occupied by Chinese tourists, literally hundreds of them. We were one of very few non Chinese staying there. Peak time at breakfast was swarming with them, so be prepared! Great selection at breakfast, but go early or late to avoid the rush around 8 to 8.30am. The rooms are very nice and we had awesome views from a two bedroom suite on the 40th floor. Only problem was the air cond in our bedroom couldn’t keep the room cool because of the huge wall of glass windows. Fortunately the rooms also have ceiling fans, so it was bearable. The staff are very helpful and look out for the 50% off cakes in the lobby from 6 to 9pm.
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Xin chào Shaun, On behalf of the entire staff here at Vinpearl Condotel Empire Nha Trang, let me say a sincere thank you for both your stay with us and for taking the time to share your impressions here. Please accept my sincere apology for any shortcoming that affected to you. We would love to welcome you back with us for another memorable holiday. Sincerely Ngo Tu Van/ General Manager
Exceptional”
Best: friendly helpful staff. Worst: the soup nazi policy at breakfast. Guests must each carry own card and checkin. I have never encountered that before. I guess some tourists had tried to use one room booking to feed a whole village. .
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Xin chào Kien , We are so grateful for your very kind words and pleased to know that you had a good time at the hotel and enjoyed our services. The praise of our guests is always the best gift we would like to receive. We wish you health, wealth and look forward to welcoming you again in the near future. Warm regards, Ngo Tu Van | General manager
Very kind staff!”
Very kind staff!
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Xin chào, 우리는 당신의 매우 친절한 말에 대해 너무 감사드립니다. 우리는 호텔에서 즐거운 시간을 보내고 우리의 서비스를 즐기는 것을 매우 기쁘게 생각합니다. 우리와 같은 호텔리어에게 손님의 칭찬은 항상 우리가 받기를 바라는 최고의 선물입니다. 우리는 당신에게 건강과 건강을 기원하며 가까운 장래에 다시 당신을 환영 할 것을 고대합니다. 따뜻한 안부, Tran Van Hung | 총 관리인
Great Service and location”
The hotel staff is great and quick in responding to our needs. For example, the room had a foul smell and they quickly changed our room before we even request for that. They even gave us a fruit platter to apologise. Location is convenient to walk to the beach and the night market. Easy to get a cab to the attractions.
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Xin chào Li, On behalf of the entire staff here at Vinpearl Condotel Empire Nha Trang, let me say a sincere thank you for both your stay with us and for taking the time to share your impressions here. Your comments about the other facilities and especially regarding the staff are exactly what we are aiming for and we are elated that we were able to provide this to you. Please accept my sincere apology for any shortcoming that affected to you. We would love to welcome you back with us for another memorable holiday. Sincerely, Ngo Tu Van | General Manager
Great location”
Great location and facilities
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Xin chào Huan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Ngo Tu Van | General Manager
Exceptional”
Everything is perfect
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Xin chào Thao, Thank you for the great review of our hotel! We are glad that you enjoyed our service and hope to see you again very soon. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Doan Tran Giap | General Manager
Stunning hotel”
Nice and well equipped room with good location. Beach is opposite to the hotel at walking distance. Shopping center and caffe are just next to the hotel. Love the buffet breakfast.
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Xin chào Thu, Thank you for taking the time to share about your experience at Vinpearl Condotel Empire Nha Trang. We are very happy to bring you the service as expected. We hope to continue to receive your favor and welcome you on the nearest date. Best regards, Doan Tran Giap | General Manager
Excellent”
Good location, helpful front office staff.
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Dear Ian, We thank you so much for your very kind word. You know, the best feedback our management team can hear is that their associates made an unforgettable impact on a guest's overall experience. Please come to see us again soon! Warm regards, Phạm Duy Huy | General Manager
Very good”
It was during lunar new year which is the TET holidays in Vietnam so it was rather busy when we visited. The manager was helpful although it did take us a while to reach him. We ordered room service but that took about an hour to arrive. I’m not sure if that is the norm. In general, the rooms and the lobby are clean.
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Dear Tak, Thank you for choosing to stay at Vinpearl Condotel Empire Nha Trang and share your opinion with us. We apologize for the shortfall from our room services that took place during your stay. Normally, when you order food from room services, the standards is from 30-45 minutes for delivery. As I can see, the super busy in the Tet Holidays was affected and made the team unable to complete the task within time frame. For improvement, We immediately called the relevant department to check and improve services speed. We hope that we have another chance to welcome you back and serve you with our true standards. kind regards Phạm Duy Huy | General Manager
Good Location”
Nice hotel mainly Chinese tourists.
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Xin chào Gary, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Tran Van Hung | General Manager
Quick trip”
This place has almost everything you need. The workers there some of them can speak mutiple languages. Buffet in the morning is something. Has its pros and cons.
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Dear Mr.Thomas Y, Thank you very much for your recently visiting to our Vinpearl Condotel Empire Nha Trang! It is very nice to hear you have enjoyed with most of our provided services. Beside that, we sincerely apologize for the service challenges your experience during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. If possible could you please let us know the cons & pros for our service improvement? Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Phạm Duy Huy | General Manager
Lack attitude and Hard communication. Must train the staff speak well English ”
Improve staff attitude and language English for communication with tourist
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Dear Lai, Thank you for choosing to stay at Vinpearl Condotel Empire Nha Trang and share your opinion with us. We apologize for the short service that took place during your stay. We immediately called all the relevant departments to further improve We hope that we have another chance to welcome you back and serve you with our true standards. kind regards Phạm Duy Huy | General Manager
Acceptable”
Very bad house keeping behavior if you just forget to place some tip!
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Dear Dominik We sincerely apologize for the service challenges your experience during your stay. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. We hope you will return in the future and give us a chance to re-instill your confidence in our hotel and our services. Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the staff behavior. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,
Stay Away! Dreaded Tour Bus Hotel!”
Terrible, low quality, hotel selling discount rooms to mass tour groups, and then masking themselves as a 'luxury hotel' on Agoda. Rooms are sub-standard: our shower door doesn't close due to poor maintenance, mold around the sink and shower, curtains are torn at the corner letting light in, air conditioning is VERY poorly designed and blows in your face all night long. The restaurant is terrible as well. It's the same restaurant that serves an included breakfast for all the low-cost tour bus groups, so the restaurant is packed with people, constantly running out of food, and so many corners cut on the food quality: Soup base for Pho is made from powder, buns are tasteless, noodles are soggy and overcooked, meat is sparse, pastries are stale. There is also no concierge. There's a desk, but no concierge. If you planned to ask where to visit upon arrival, good luck! They try to get their bell desk to double as a concierge, but none of them speak English and their attitude is terrible.
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Xin chào James, Thank you for choosing Vinpearl Condotel Empire Nha Trang for your vacation. We are very sorry because we have not met your expectations. This is not an ordinary standard of the hotel. Looking forward to welcoming and serving you again in the nearest time. Best regards, Ngo Tu Van | General Manager
Poor service n attitude ”
Poor service and attitude
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Dear Ms.Lai, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the lack of staff attitude and inequivalent English level. Please be resassured that these issues will be looked into. We strive to provide the highest level of service and in this instance we clearly were not able to meet your expectations. Although we never want to learn that a guest has had a bad experience, comments such as yours allow us to take an honest look at our operations and make necessary improvements. We hope you will return in the future and give us a chance to re-instill your confidence in our hotel and our services. Sincerely, Phạm Duy Huy General Manager