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Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang
Vinpearl Condotel Empire Nha Trang

Removed from saved list

8.8

Excellent

539 reviews

539 reviews

Housekeeping7
Breakfast4
View4

Strongly recommend for those high quality service and friendly people.

Mario
- Feb 5, 2022
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Vincom Plaza

50 m

Vincom Plaza Nha Trang

80 m

Bac Thanh Church

170 m

Siêu thị linh mart số 01 hùng vương

240 m

k-mart

240 m

Popular landmarks
Nha Tho Nui

730 m

Long Son Pagoda

1.6 km

Po Nagar Cham Towers

2.5 km

i resort

3.8 km

National Oceanographic Museum of Vietnam

4.6 km

Closest landmarks
Russian Information Center

250 m

Pool Pub

300 m

Sieu thi ngoc phuoc 71 to hien thanh

480 m

Dr. Tooth

480 m

La rosa 17 ly tu trong

520 m

Vinpearl Condotel Empire Nha Trang

44-46 Le Thanh Ton, Loc Tho, Nha Trang, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Loc Tho, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Vinpearl Land Nha Trang as well as Nha Trang beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

630 meters to Nha Trang Center

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Airport transfer

Car park

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Luggage storage

Cheaper than 81% of all properties in Nha Trang in the last 24 hoursCompared to 1,077 Nha Trang properties at Agoda for various dates
Value for money8.7
Location rating9.0
Nearest airportCam Ranh International Airport (CXR)
Distance to airport26.0 km

Rooms available at Vinpearl Condotel Empire Nha Trang

Senior Suite
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 double bed and 2 single b...
Enter dates to see prices
Junior Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Queen Studio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Twin Studio
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Studio Queen
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio Twin
...
  • Room size: 33 m²/355 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Senior Suite
...
  • Room size: 74 m²/797 ft²
Enter dates to see prices
Two Bedroom Executive Suite
...
  • Room size: 74 m²/797 ft²
Enter dates to see prices

Frequently asked questions

Does Vinpearl Condotel Empire Nha Trang have a hot tub?

A hot tub is one of the facilities available at Vinpearl Condotel Empire Nha Trang.

What time is check-in and check-out at Vinpearl Condotel Empire Nha Trang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Vinpearl Condotel Empire Nha Trang has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at Vinpearl Condotel Empire Nha Trang?

Start your mornings right, with the continental and buffet breakfast options offered at Vinpearl Condotel Empire Nha Trang.

What is the smoking policy at Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang is located in Loc Tho, famous for good restaurants such as Fami Cafe & Restaurant, V-Smile and Mocxit Drink.

What popular shopping places are close to Vinpearl Condotel Empire Nha Trang?

Shopping options in Vinpearl Condotel Empire Nha Trang’s Loc Tho neighborhood include Nha Trang Center, Nha Trang Night Market and Vincom Plaza Nha Trang.

What are popular attractions near Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang is located in Loc Tho area, which is famous for attractions such as Central Park, Mai Loc Photo Gallery and St. Joseph's Parish Church.

What popular beaches are close to Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang is located in the Loc Tho area, which includes Nha Trang beach, Happy Beach and Z Beach - Nha Trang.

What popular natural sightseeing spots are close to Vinpearl Condotel Empire Nha Trang?

Vinpearl Condotel Empire Nha Trang is located within Loc Tho, which makes it conveniently close to natural sights including Travel club Moscow.

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Explore the neighborhood

What people love about Vinpearl Condotel Empire Nha Trang

  • 10

    Exceptional

    "Strongly recommend for those high quality service and friendly people."

    Mario

    |

    February 5, 2022

  • 10

    Exceptional

    "Receptionists do a lot of help during my stay in Nha Trang."

    Mario

    |

    February 5, 2022

  • 9.2

    Exceptional
    Breakfast

    "Love the buffet breakfast."

    Thu

    |

    March 8, 2021

Property ranking|Compared to 1,077 Nha Trang properties
See all rankings
Location score
9/10
Cleanliness score
9/10
Value for money score
8.7/10
Service score
8.7/10
Better than
93
%
of Nha Trang properties
Better than
92
%
of Nha Trang properties
Better than
89
%
of Nha Trang properties
Better than
88
%
of Nha Trang properties
Overall rating:

8.8

Excellent
334 reviews
Cleanliness
9.0
Facilities
8.7
Location
9.0
Read all reviews >
What travelers say they love:
Excellent location, clean rooms, friendly and helpful staff.
Hoan from Australia
Family with young children
More about Vinpearl Condotel Empire Nha Trang

More about Vinpearl Condotel Empire Nha Trang

Vinpearl Condotel Empire Nha Trang

See all the incredible sights of Nha Trang when you stay at Vinpearl Condotel Empire Nha Trang. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Looking for maximum time on the water? Ideal for ocean lovers and fun-seekers, Vinpearl Condotel Empire Nha Trang is located just 9.7 km from Vinpearl Land Nha Trang.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Vinpearl Condotel Empire Nha Trang. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Vinpearl Condotel Empire Nha Trang. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Vinpearl Condotel Empire Nha Trang include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, instant coffee, instant tea and mini bar in some rooms. Vinpearl Condotel Empire Nha Trang also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Vinpearl Condotel Empire Nha Trang offers unique recreational opportunities for all guests. The private beach at the hotel is a very special feature, providing direct ocean access exclusively for guests. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Vinpearl Condotel Empire Nha Trang is the perfect spot to explore Nha Trang's fascinating cultural sights and attractions. Sit on the sand or sip a drink in leisure at Nha Trang beach located 940 m away.


Reasons to stay here

Past guests rate facilities here higher than 93% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 92% of accommodations in the city.
This hotel scores higher than 93% of accommodations in the city for its location.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Housekeeping

5 mentions

View

3 mentions

Breakfast

2 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Private beach
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids club

Access

  • Buzzer/wireless intercom
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Closet
  • Complimentary tea
  • Desk
  • Fan
  • Fire extinguisher
  • Fold-up bed
  • Free bottled water
  • Free instant coffee
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Mirror
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • Continental
Restaurants on site

Ganet

  • Cuisine: International
  • Menu: Buffet

Amber

  • Cuisine: International
  • Menu: A-la-carte
Location
44-46 Le Thanh Ton, Loc Tho, Nha Trang, Vietnam
Excellent
Location

9

Airports

  • Cam Ranh International Airport (CXR)
    26.0 km 44 min drive
  • Dong Tac Airport (TBB)
    91.2 km

Public transportation

  • Nha Trang Railway Station
    1.2 km
  • Lien Tinh Bus Station
    2.0 km

Hospital or clinic

  • Dr. Tooth
    480 m

Shopping

  • Nha Trang Center
    610 m

Convenience store

  • Rus-Mart Nha Trang
    470 m

Cash withdrawal

  • ATM
    250 m
What's nearby

Popular landmarks

  • Nha Trang beach
    420 m
  • Nha Tho Nui
    730 m
  • Long Son Pagoda
    1.6 km
  • Po Nagar Cham Towers
    2.5 km
  • i resort
    3.8 km
  • National Oceanographic Museum of Vietnam
    4.6 km
  • Vinpearl Land Nha Trang
    9.7 km
  • Ba Ho Waterfall
    16.8 km
  • Doc Let Beach
    31.1 km

Nearby landmarks

  • Vincom Plaza
    50 m
  • Vincom Plaza Nha Trang
    80 m
  • Bac Thanh Church
    170 m
  • Siêu thị linh mart số 01 hùng vương
    240 m
  • k-mart
    240 m
  • Russian Information Center
    250 m
  • Pool Pub
    300 m
  • Hoang Gia Pearl Store
    330 m
  • Hai sam kho 36 tran phu
    360 m
  • Xom Moi Market
    360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 12 year(s).

Others
  • Maximum of 2 children under 12 years old are allowed in each room
  • Maximum 2 children under 4 years old stay for free if using existing bedding. Any additional child will be charged an extra fee.
  • Children 12 years and over are considered as adults.
  • The maximum number of extra beds permitted in a room is 1.
  • If guests cannot show birth certificates for their children, the age for the children will be converted from their height as below:
    - Children under 1 meter: children under 4 years old
    - Children from 1 meter to 1.40 meters: children 4 - 11 years old
    - Children above 1.40 meters: children from 12 years old
  • Vinpearlland Amusement Park access and cable car access are not included in the room rate. Kindly contact the property for more details.
  • The property requires a refundable security deposit upon check-in. The deposit is required to be paid in Dong (VND) only.
  • When guests book full-board (breakfast, lunch and dinner) package, meals will be served as dinner on arrival date, breakfast and lunch for next day. If guests would like to have lunch on the arrival date, please contact the property at least 5 days prior to arrival for arrangement.
  • Maximum 4 persons are allowed in each room, including 2 adults and 2 children. Extra bed is not available.
  • The property requires an additional services deposit in VND upon check-in and will be refunded upon departure if guest do not use any additional services in the resort.
  • The property does not permit food and beverages from outside.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Number of rooms 1221
Property announcements

Children 4-11 years old will be charged when using existing bedding.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of Vinpearl Condotel Empire Nha Trang from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location9.0
Service8.7
Value for money8.7
High score for Nha Trang
Rating
9+ Exceptional (104)
8-9 Excellent (20)
7-8 Very Good (22)
6-7 Good (6)
<6 Below Expectation (13)
Time of the year
Mar - May (13)
Jun - Aug (49)
Sep - Nov (51)
Dec - Feb (52)
All guests (334)
All room types
All languages

Show reviews that mention 

Showing 165 verified guest comments
12345
7.6
Very good
Tri
Couple
Queen Studio
Stayed 2 nights in September 2018

Good value proposition. Very clean, convinience and good value. And excellent location.”

Enjoyed staying at this hotel for 2 nights while visiting my friends in Nha Trang. Hotel is very clean, friendly and in a very good location even though it is not on Tran Phu. I am highly recommended because of its value proposition. It’s sub 100’s per night but yet offers all the amenities of 5-Star hotel. Agora website is also a good website to book hotels as well. Very easy, accurate and fast. Will stay again at this hotel next time

Reviewed September 20, 2018

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Dear valued guest Thank you for choosing to stay in our hotel and sharing your great review with us We wish you wealth and health and look forward to welcoming you back in the near future Kind regards Hotel Management

Responded September 22, 2018
Vinpearl Condotel Empire Nha Trang
10.0
Exceptional
Jung
Solo traveler
Twin Studio
Stayed 4 nights in February 2019

if you go to Nha Trang? go here”

good. if you go to Nha Trang? go here don't worry. everything is ok.

Reviewed February 17, 2019

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Dear Jung, We thank you so much for your very kind word. You know, the best feedback our management team can hear is that their associates made an unforgettable impact on a guest's overall experience. Please come to see us again soon! Warm regards, Phạm Duy Huy | General Manager

Responded February 18, 2019
Vinpearl Condotel Empire Nha Trang
5.6
Anthony from Vietnam
Couple
Junior Suite King
Stayed 1 night in September 2018

Definitely NOT an INTERNATIONAL 5-star standard Hotel”

The Vinpearl chain is everything VinGroup is - a farce of cutting costs, lack of care and attention. Look at the small details and it is evident that it's just a dress up to make mediocrity look presentable. I was really disappointed by the Vinpearl Empire - room cleanliness was terrible - lightswitches were grimy, the cupboard doors had finger prints all over it, the balcony was lined with dust and had never been cleaned, and the windows and balcony glass looked as though we were still on a building site. Not to mention unattentive staff, destroyed the check-in, rubbish English proficiency, and the fruit platter which had dried up oranges. Booked a suite, and there isn't even an ironing board in the cupboard! Offer a basin and basic kitchen with no washing up liquid. Sufficed to say that we will never stay at a Vinpearl ever again. It's overpriced, badly designed, poor quality, and the aircon in the dining room was like a FREEZER! very disappointed. VIETNAM CAN DO BETTER THAN THIS!

Reviewed September 18, 2018

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Dear valued guest Thank you for choosing to stay in VInpearl Condotel Empire Nha Trang and sharing your review with us We feel very sorry for the shorcoming of services which inccur to you during your stay with us. Immediately, we have called all the relevant department to look deeper into the issues for further improvement Thank you for your sharing and we believe that it will help us a lot to adjust and improve our service We wish you wealth and health and look forward to having the chance to serve you again in the future and show you our improvement Kind regards Hotel Management

Responded September 22, 2018
Vinpearl Condotel Empire Nha Trang
6.8
Good
Sophanny from Cambodia
Couple
Queen Studio
Stayed 1 night in August 2018

Receptionist low professional ”

No welcome drink, give the room without seeing special request from customer ! I request one large bed , give me twin bed! When I call to change, give me an option ! 1- push the bed into 1 bed 2- if change the room then wait 1 hour. And I already check in the room late at 7pm, the room should be ready since 2pm . This time I really disappointed with staff handling the situation. Not apologize and still give an option to customer ! What attitude is that??? I am not a new customer for Vinpearl, every stay I’m really enjoy it! Even last night , the foreigner receptionist handle the customer so professional , explain the facility of the hotel, offer welcome drink ! But how come the local receptionist acting like this ! 5 star hotel but performance 1 star

Reviewed August 26, 2018

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Dear Sophanny Thank you for choosing to stay in our hotel and sharing your comments with us. In our hotel, we always put the guest service at our first priority, therefore we really supprised when we read your reviews. Please be understand that the shorcoming of service which has happend to your stay is not our normal standard. Immediately, we have called a meeting for all the concern department to look into a issues and make an improvement on that We would like to appologize for what just happneded and hopefully that we can welcome you back to make your next stay better. Kind regards Hotel Management

Responded September 22, 2018
Vinpearl Condotel Empire Nha Trang
6.8
Good
Anatoly from Israel
Couple
Queen Studio
Stayed 3 nights in September 2018

good hotel, but... ”

We accidentally booked a room without breakfast, and the hotel manager didn't want to change our reservation (we offered that we will pay the difference). After 30 minutes that I tried to explain that it was mistake in the reservation, they offered us to buy entry tickets to the breakfast buffet which was super expensive, so we refused. The water in the pool was really cold. No one stayed in the water more than 5 minutes. Pros: The hotel has private beach with security gard to watch your belongings 5 minutes walk from the hotel. Clean big rooms. Free shuttle to vinpearl land.

Reviewed September 27, 2018

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Dear Mr.Anatoly, Warmest greetings from Vinpear; Condotel Empire Nha Trang! Thank you for choosing to stay at Vinpearl Condotel Empire Nha Trang and share your opinion with us. We apologize for the short fall of service that took place during your stay. We immediately called the relevant departments to further improve. We hope that we have another chance to welcome you back and serve you with our true standards. With all the best, (Mr.) Phạm Duy Huy | General Manager VINPEARL CONDOTEL EMPIRE NHA TRANG

Responded October 21, 2018
Vinpearl Condotel Empire Nha Trang
9.2
Exceptional
Shaun from Australia
Family with teens
Senior Suite
Stayed 3 nights in October 2019

Very Nice Hotel”

The hotel is large and very nice. However it is mainly occupied by Chinese tourists, literally hundreds of them. We were one of very few non Chinese staying there. Peak time at breakfast was swarming with them, so be prepared! Great selection at breakfast, but go early or late to avoid the rush around 8 to 8.30am. The rooms are very nice and we had awesome views from a two bedroom suite on the 40th floor. Only problem was the air cond in our bedroom couldn’t keep the room cool because of the huge wall of glass windows. Fortunately the rooms also have ceiling fans, so it was bearable. The staff are very helpful and look out for the 50% off cakes in the lobby from 6 to 9pm.

Reviewed October 06, 2019

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Xin chào Shaun, On behalf of the entire staff here at Vinpearl Condotel Empire Nha Trang, let me say a sincere thank you for both your stay with us and for taking the time to share your impressions here. Please accept my sincere apology for any shortcoming that affected to you. We would love to welcome you back with us for another memorable holiday. Sincerely Ngo Tu Van/ General Manager

Responded October 09, 2019
Vinpearl Condotel Empire Nha Trang
9.6
Exceptional
Le from Vietnam
Family with teens
Senior Suite
Stayed 3 nights in August 2019

Excellent! ”

This is one of the best hotel that I ever stayed. We stayed at 3617, the room is super nice and big with ocean view and city view. Bf is very good, good location, staff is very friendly and helpful, except houseskeeping need to improve to make up the room more clean. Overal is excellent. Highly recommended. Definitely will be back again on my next trip! ❤️ Thao Hoang.

Reviewed August 10, 2019

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Xin chào, We are so grateful for your very kind words and pleased to know that you had a good time at the hotel and enjoyed our services. The praise of our guests is always the best gift we would like to receive. Your comment on cleanliness to be well-noted and We wish you health, wealth and look forward to welcoming you again in the near future. Warm regards, Tran Van Hung | General manager

Responded August 11, 2019
Vinpearl Condotel Empire Nha Trang
9.2
Exceptional
Li from Malaysia
Group
Senior Suite
Stayed 3 nights in August 2019

Great Service and location”

The hotel staff is great and quick in responding to our needs. For example, the room had a foul smell and they quickly changed our room before we even request for that. They even gave us a fruit platter to apologise. Location is convenient to walk to the beach and the night market. Easy to get a cab to the attractions.

Reviewed June 15, 2020

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Xin chào Li, On behalf of the entire staff here at Vinpearl Condotel Empire Nha Trang, let me say a sincere thank you for both your stay with us and for taking the time to share your impressions here. Your comments about the other facilities and especially regarding the staff are exactly what we are aiming for and we are elated that we were able to provide this to you. Please accept my sincere apology for any shortcoming that affected to you. We would love to welcome you back with us for another memorable holiday. Sincerely, Ngo Tu Van | General Manager

Responded June 17, 2020
Vinpearl Condotel Empire Nha Trang
9.2
Exceptional
Thu from Vietnam
Family with young children
Queen Studio
Stayed 3 nights in February 2021

Stunning hotel”

Nice and well equipped room with good location. Beach is opposite to the hotel at walking distance. Shopping center and caffe are just next to the hotel. Love the buffet breakfast.

Reviewed March 08, 2021

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Xin chào Thu, Thank you for taking the time to share about your experience at Vinpearl Condotel Empire Nha Trang. We are very happy to bring you the service as expected. We hope to continue to receive your favor and welcome you on the nearest date. Best regards, Doan Tran Giap | General Manager

Responded March 10, 2021
Vinpearl Condotel Empire Nha Trang
9.6
Exceptional
Abdikader from United Arab Emirates
Business traveler
Queen Studio
Stayed 2 nights in May 2018

New and Excellent ”

The hotel is New so still clean and good the rooms the sheets and the towels are all clean and nice so you can enjoy your time but if they bring those Chinese and Russian tourist groups it will be rubbish soon

Reviewed May 10, 2018

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Dear Abdikader, Thank you for choosing Vinpearl Condotel Empire Nha Trang and sharing your thoughts on Agoda. We are so glad to hear that you have had the great moments with us. We wish you wealth and health and look forward to seeing you again in near future. Kind regards Phạm Thế Nhân - General Manager Vinpearl Condotel Empire Nha Trang

Responded May 27, 2018
Vinpearl Condotel Empire Nha Trang
9.6
Exceptional
Kien from Australia
Family with teens
Queen Studio
Stayed 1 night in December 2019

Exceptional”

Best: friendly helpful staff. Worst: the soup nazi policy at breakfast. Guests must each carry own card and checkin. I have never encountered that before. I guess some tourists had tried to use one room booking to feed a whole village. .

Reviewed December 03, 2019

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Xin chào Kien , We are so grateful for your very kind words and pleased to know that you had a good time at the hotel and enjoyed our services. The praise of our guests is always the best gift we would like to receive. We wish you health, wealth and look forward to welcoming you again in the near future. Warm regards, Ngo Tu Van | General manager

Responded December 06, 2019
Vinpearl Condotel Empire Nha Trang
10.0
Exceptional
Hoan from Australia
Family with young children
Senior Suite
Stayed 4 nights in December 2019

Excellent hotel, highly recommended ”

Excellent location, clean rooms, friendly and helpful staff. Breakfast buffet was really good, nice variety. Pool was very nice too. Overall a very pleasant stay, definitely recommended, will stay again

Reviewed January 09, 2020

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Xin chào Hoan, We very much appreciate your comments regarding your stay at Vinpearl Condotel Empire Nha Trang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ngo Tu Van | General Manager

Responded January 09, 2020
Vinpearl Condotel Empire Nha Trang
8.8
Excellent
AI from Malaysia
Group
Senior Suite
Stayed 2 nights in July 2018

Good customer service ”

New hotel so everything is clean and in good condition. The staff are very nice and friendly, a special thanks to Ms. Qiiynh who are very helpful. I and my friends have a pleasant stay here.

Reviewed July 25, 2018

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Dear AI, Thank you for choosing to stay with us and spending your valued time to share your feeling on Agoda. We are so happy to read that in overall, you have had the precious moments in our hotel. We will pass your positive message to all of our staffs, especially Ms. Quynh, for them to know that their efforts of creating a great guest experience has been recognized and appreciated. We wish you wealth and health and look forward to welcoming you back in the near future. Best regards, Phạm Thế Nhân - General Manager

Responded July 26, 2018
Vinpearl Condotel Empire Nha Trang
8.0
Excellent
Jade
Couple
Queen Studio
Stayed 4 nights in December 2018

Town centre, convenient to get food, friendly staff but food need to improve and cold swimming pool”

A lot of choice available in the buffet breakfast but the food is not nice (quantity rather than quality). Cold and freezing swimming pool which cause inconvenience to us and sick. No tour advice or service. Friendly staffs and good location (easy to reach all the nice restaurant). Clean room and clinic available.

Reviewed December 22, 2018

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Dear valued guest, Greetings from Vinpearl Condotel Empire Nha Trang! We would like to thank you for taking the time to share your feedback of your stay at Vinpearl Condotel Empire Nha Trang. I do note your comments with regards to the food quality and shared with our respective teams accordingly. This is for our improvement of service quality. We would love to welcome you back with us for another memorable holiday. Kind Regards. Phạm Duy Huy | General Manager

Responded December 22, 2018
Vinpearl Condotel Empire Nha Trang
9.6
Exceptional
Tan from Malaysia
Group
Twin Studio
Stayed 1 night in September 2018

Location was good”

Hotel location was good. Near to the beach. Beside got a shopping complex. Overall is good

Reviewed September 20, 2018

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Dear valued guest Thank you for sharing your great review with us and we look forward to welcoming you back in the near future Kind regards Hotel Management

Responded September 22, 2018
Vinpearl Condotel Empire Nha Trang
10.0
Exceptional
choong from Singapore
Couple
Queen Studio
Stayed 1 night in August 2018

Good service ”

I would like to thanks for your staff Mr Ngoc and Ms Thach Tran. They are very kind. Thank you so much your big support

Reviewed August 23, 2018

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Dear choong Thank you for choosing to stay in our hotel and taking your time to post your review here We are so happy to read that you have had a great time with us We wish you wealth and health and look forward to welcoming you back in the near future Kind regards Booard of Hotel Management

Responded August 31, 2018
Vinpearl Condotel Empire Nha Trang
10.0
Exceptional
BOMI
Couple
Twin Studio
Stayed 3 nights in July 2018

Great”

Rooms were clean , staff was friendly , especially the breakfast was wonderful Hope to visit again

Reviewed July 30, 2018

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Dear BOMI, Thank you for choosing to stay in Vinpearl Condotel Empire Nha Trang and take your time to share your feedback with us Regarding your comment about some other inconvenience during your stay, we will immediately take it into We wish you wealth and health and look forward to welcoming you back in the near future Kind regards Phạm Thế Nhân | General Manager Vinpearl Condotel Empire Nha Trang

Responded August 01, 2018
Vinpearl Condotel Empire Nha Trang
8.0
Excellent
Quoc from Vietnam
Business traveler
Queen Studio
Stayed 1 night in July 2018

Very good”

They didn’t treat me so well. The room near the lift so small than / not like the pics. Not have hot tub. And so many Chinese and the pool a little small for the huge tower like this

Reviewed July 21, 2018

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Dear valued guest Thank you for choosing to stay in Vinpearl Condotel Empire Nha Trang and take your time to share your feedback with us Regarding your comment about some other inconvenience during your stay, we will immediately take it into We wish you wealth and health and look forward to welcoming you back in the near future Kind regards Phạm Thế Nhân | General Manager Vinpearl Condotel Empire Nha Trang

Responded July 23, 2018
Vinpearl Condotel Empire Nha Trang
7.2
Very good
Tak from Hong Kong SAR, China
Couple
Junior Suite King
Stayed 3 nights in February 2019

Very good”

It was during lunar new year which is the TET holidays in Vietnam so it was rather busy when we visited. The manager was helpful although it did take us a while to reach him. We ordered room service but that took about an hour to arrive. I’m not sure if that is the norm. In general, the rooms and the lobby are clean.

Reviewed February 10, 2019

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Dear Tak, Thank you for choosing to stay at Vinpearl Condotel Empire Nha Trang and share your opinion with us. We apologize for the shortfall from our room services that took place during your stay. Normally, when you order food from room services, the standards is from 30-45 minutes for delivery. As I can see, the super busy in the Tet Holidays was affected and made the team unable to complete the task within time frame. For improvement, We immediately called the relevant department to check and improve services speed. We hope that we have another chance to welcome you back and serve you with our true standards. kind regards Phạm Duy Huy | General Manager

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Vinpearl Condotel Empire Nha Trang
8.8
Excellent
Tan from Malaysia
Group
Queen Studio
Stayed 1 night in September 2018

Value for money”

Location was good, staff also nice. But the lobby aircond no so cool. Important is value for money

Reviewed September 20, 2018

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Dear valued guest Thank you for sharing your great comment with us and we look forward to welcoming you back in the near future Kind regards Hotel Management

Responded September 22, 2018
Vinpearl Condotel Empire Nha Trang
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