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Swimming pool, Melia Vinpearl Phu Quoc in Phu Quoc Island
Melia Vinpearl Phu Quoc
a large boat sitting on top of a lush green beach, Melia Vinpearl Phu Quoc in Phu Quoc Island
a beach scene with boats and houses, Melia Vinpearl Phu Quoc in Phu Quoc Island
Beach, Melia Vinpearl Phu Quoc in Phu Quoc Island
Swimming pool, Melia Vinpearl Phu Quoc in Phu Quoc Island
Swimming pool, Melia Vinpearl Phu Quoc in Phu Quoc Island

Removed from saved list

8.5

Excellent

885 reviews

885 reviews

Breakfast4
Housekeeping4
View3
See map
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Vinpearl Safari 670 m
Vinwonders Phu Quoc 1.4 km
Phu Quoc Countryside 12.1 km
Long Beach 19.1 km
Duong Dong Market 19.4 km
Phu Quoc Waterfall 26.4 km
Ho Quoc Temple 33.3 km
Sao Beach 38.4 km
Phu Quoc Prison 39.0 km
Nearby landmarks
Vinpearl Safari 670 m
Dai Beach 1.1 km
Vinwonders Phu Quoc 1.4 km
Vinmec International Hospital 1.9 km
Mui Ganh Dau Beach 2.4 km
Đình Thần Nguyễn Trung Trực Pagoda 2.5 km
Corona Casino 2.8 km
Fingernail Island 5.9 km
Cua Can Beach 9.3 km
Rach Vem Beach 9.4 km
Newly renovated

Melia Vinpearl Phu Quoc

Bai Dai, Ganh Dau, Gành Dầu, Phu Quoc Island, Vietnam, 920000 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Gành Dầu part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

700 meters to Vinpearl Safari

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

Front desk [24-hour]

This property is in high demand!

13 travelers have booked today.

Value for money8.7
Distance to city center21 km
Location rating7.7
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport26.6 km

Rooms available at Melia Vinpearl Phu Quoc

3-BEDROOM VILLA OCEAN VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Sea view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
3-BEDROOM VILLA LAKE VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Lake view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2-Bedroom Villa Lake View With Private Pool
...
  • Room size: 220 m²/2368 ft²
  • Lake view
  • 1 king bed & 2 single beds
Enter dates to see prices
3-BEDROOM VILLA GARDEN VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Garden view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Four-Bedroom Villa with Garden View and Private Pool
...
  • Garden view
  • Balcony/terrace
  • 2 single beds & 1 king bed ...
Enter dates to see prices
Four-Bedroom Villa with Lake View and Private Pool
...
  • River view
  • Balcony/terrace
  • 2 single beds & 1 king bed ...
Enter dates to see prices
1-Bedroom Villa Lake View With Private Pool
...
  • Room size: 220 m²/2368 ft²
  • Lake view
  • 1 king bed or 2 single beds
Enter dates to see prices
three bedrooms villa with ocean view
...
  • Room size: 270 m²/2906 ft²
  • Ocean view
  • 2 single beds and 2 king be...
Enter dates to see prices
Villa, 2 Bedrooms (VinWonders and Safari)(1 Double Bed and 2 Twin Beds)
...
  • Room size: 261 m²/2809 ft²
Enter dates to see prices
Two bedrooms villa
...
  • Room size: 220 m²/2368 ft²
Enter dates to see prices

Frequently asked questions

Does Melia Vinpearl Phu Quoc offer airport transfer?

Melia Vinpearl Phu Quoc offers airport transfer service upon request! Additional costs may apply. To request, check the box on the booking form just before the payment page.

Does Melia Vinpearl Phu Quoc provide shuttle service for getting around?

For your ease of travel around the city, Melia Vinpearl Phu Quoc offers None right at your doorstep making it simple for you to get to places effortlessly.

Does Melia Vinpearl Phu Quoc offer spa services?

You can enjoy your stay at Melia Vinpearl Phu Quoc far more by benefiting from the property's available spa services that are offered for all its valuable guests to make your evening or night far better.

How long do guests usually stay at Melia Vinpearl Phu Quoc?

Verified past guests that have stayed at Melia Vinpearl Phu Quoc had an average nightly stay of 3 nights at this property.

At what time of the year is Melia Vinpearl Phu Quoc most popular?

Melia Vinpearl Phu Quoc's most popular month where verified guests have stayed the most is in January.

What was the average room rate for Melia Vinpearl Phu Quoc been in the past month?

The typical room rate for Melia Vinpearl Phu Quoc in the past month is 4102792.77 VND, compared to city's average of 971133.54 VND.

What is the verified guest review consensus about Melia Vinpearl Phu Quoc's view?

80.0% of our past visitor testimonials have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Melia Vinpearl Phu Quoc down in the review section.

What is the typical rating that past Business travelers' have given to Melia Vinpearl Phu Quoc?

Verified business travelers that have stayed at this property have given Melia Vinpearl Phu Quoc an average rating of 8.6. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Families with young children have given to Melia Vinpearl Phu Quoc?

Verified families with young children that have stayed at this property have given Melia Vinpearl Phu Quoc an average rating of 8.6. You can look up more in depth customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Melia Vinpearl Phu Quoc

  • 10

    Exceptional
    Staff 

    "Luxury at its best with most friendly staff, cleanliness utmost and beautiful villa- what more can one expect on holidays."

    neeraj

    |

    January 9, 2023

  • 8.4

    Excellent
    Cleanliness

    "Pros - Huge room, clean, complimentary airport transfer, clean private beach, various restaurant, casino, games room, buggy service provided."

    Nuratikah

    |

    November 4, 2019

  • 10

    Exceptional
    Location

    "Perfect location with excellent services!"

    Chon

    |

    November 25, 2022

Property ranking|Compared to 887 Phu Quoc Island properties
See all rankings
Room size
250 sqm.
Couples review score
8.9/10
Cleanliness score
8.7/10
Service score
8.8/10
Bigger than
97
%
of Phu Quoc Island properties
Better than
87
%
of Phu Quoc Island properties
Better than
86
%
of Phu Quoc Island properties
Better than
85
%
of Phu Quoc Island properties
Overall rating:

8.5

Excellent
885 reviews
Cleanliness
8.7
Facilities
8.4
Location
7.7
Read all reviews >
What travelers say they love:
The staffs are very nice and all services are good.
Thu from Vietnam
Family with older children
More about Melia Vinpearl Phu Quoc

More about Melia Vinpearl Phu Quoc

Melia Vinpearl Phu Quoc

With a wide range of services catered to both business and leisure travelers, Melia Vinpearl Phu Quoc makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Melia Vinpearl Phu Quoc. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phu Quoc Island can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort villa's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Melia Vinpearl Phu Quoc.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort villa is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the resort villa come with blackout curtains and air conditioning. The specially-designed rooms at Melia Vinpearl Phu Quoc offer a layout option like a separate living room. Some rooms have television to keep guests entertained.
You may be assured to know that a refrigerator, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Melia Vinpearl Phu Quoc, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the resort villa with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort villa. Regardless of any dietary restrictions you may have, you'll eat well at Melia Vinpearl Phu Quoc which has a selection of halal options.
Once there, be sure to check out karaoke rooms, bar and nightclub for some in-house nighttime fun. The resort villa even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Melia Vinpearl Phu Quoc. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The resort villa's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort villa's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort villa's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like diving. You won't need to go far to experience fun water sports, with the convenience of boats provided.
Test your skills! Get competitive with your travel group or other guests, at the resort villa's golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Melia Vinpearl Phu Quoc and explore Phu Quoc Island during your stay. Your journey through Phu Quoc Island can be completed with a short shopping stop at Duong Dong Market located 19.2 km away.


Reasons to stay here

This resort villa's facilities score higher than 87% of accommodations in the city.
Verified reviews for this resort villa's food and dining options score it better than 87% of accommodations in the city.
This accommodation beats more than 87% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

4 mentions

Breakfast

2 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Korean
  • Spanish
  • Vietnamese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Boating
  • Body scrub
  • Casino
  • Diving
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Pub crawl
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Dining table
  • Electric kettle
  • Fan
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Private beach access
  • Private pool
  • Refrigerator
  • Safety/security feature
  • Scale
  • Seating area
  • Self-closing door
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • TV [flat screen]
  • Umbrella
  • Wi-Fi [free]

Food and dining

Restaurants on site
Oceanus Restaurants
  • Cuisine: Asian, European, Seafood
Taras Restaurants
  • Cuisine: International, Vietnamese, Seafood
Sabbia Restaurants
  • Cuisine: Asian, Vietnamese

Location

Bai Dai, Ganh Dau, Gành Dầu, Phu Quoc Island, Vietnam, 920000
Very good
Location

7.7

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    26.6 km
  • Sihanouk International Airport (KOS) - Cambodia
    34.1 km
Hospital or clinic
  • Vinmec International Hospital
    1.9 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vinpearl Safari
    670 m
  • Vinwonders Phu Quoc
    1.4 km
  • Phu Quoc Countryside
    12.1 km
  • Long Beach
    19.1 km
  • Duong Dong Market
    19.4 km
  • Phu Quoc Waterfall
    26.4 km
  • Ho Quoc Temple
    33.3 km
  • Sao Beach
    38.4 km
  • Phu Quoc Prison
    39.0 km
Nearby landmarks
  • Vinpearl Safari
    670 m
  • Dai Beach
    1.1 km
  • Vinwonders Phu Quoc
    1.4 km
  • Vinmec International Hospital
    1.9 km
  • Mui Ganh Dau Beach
    2.4 km
  • Đình Thần Nguyễn Trung Trực Pagoda
    2.5 km
  • Corona Casino
    2.8 km
  • Fingernail Island
    5.9 km
  • Cua Can Beach
    9.3 km
  • Rach Vem Beach
    9.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that the room rate does not include tickets to Vinpearl Land.
  • Extra bed is not available in villas.
  • Maximum occupancy for villas bedroom is 2 adults and 2 children.
    Maximum occupancy for Villa 2 bedroom is 4 adults and 4 children.
    Maximum occupancy for Villa 3 bedroom is 6 adults and 6 children.
    Maximum occupancy for Villa 4 bedroom is 8 adults and 8 children.
  • Children 4 – 11 years old will incur additional charge.
    Children 12 years and over are considered as adults.
    For more detail, please contact the property directly.
  • One child under 4 years old stays for free if using existing bedding.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. Birth certificates must be presented for children in the groups. In absence of birth certificates, children's ages will be converted from their height.

    An extra bed is not available at this property for villas.

    Children 12 years and over are considered as adults.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center21 km
  • Travel time to airport (minutes)50
The property
  • Number of bars/lounges3
  • Number of restaurants2
  • Number of rooms 522
  • Year property opened2017
  • Most recent renovation2023

Property announcements

Melia Vinpearl Phu Quoc offers Complimentary breakfast for Maximum 2 children under 12 years old per Villa (not per room) from April 1 to May 31, 2023. Black out date: April 29 – May 2, 2023.

Reviews of Melia Vinpearl Phu Quoc from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.7
Facilities8.4
Location7.7
Service8.8
Value for money8.7
High score for Phu Quoc Island
Rating
9+ Exceptional (137)
8-9 Excellent (35)
7-8 Very Good (34)
6-7 Good (15)
<6 Below Expectation (40)
Time of the year
Mar - May (48)
Jun - Aug (56)
Sep - Nov (44)
Dec - Feb (113)

Show reviews that mention 

Showing 261 verified guest comments
12345
10.0
Exceptional
Huu from Singapore
Family with young children
3-BEDROOM VILLA GARDEN VIEW WITH PRIVATE POOL
Stayed 2 nights in January 2023

Very excellent stay”

We have a 3BR apartment with garden view for 2 nights. Everything went smoothly, from checkin and during the stay to checkout procedure. The staffs are very polite and helpful. They tried to fulfill most of the requests as far as they can. The apartment itself is spacious, garden view is not bad since you can see the sunset nicely. Also, the tuk tuk drivers are very helpful and responsive. They were working very hard so please give them time to pick up. The breakfast is ok. We really like the Banh Mi there, which is small enough so we can try without hesitating about not being able to try other food. Some selections are also alternatively changed day by day so guests staying longer donot feel bored. Just a recommendation for future guests: if you plan to stay here, please do your planning in advance and try to maximize your time spending around Vinpearl, which has a lot of activities like Safari, VinWonder and Grandworld. The resort will be a bit far off the town, so it would be best suitable if you plan a relaxing vacation instead of discovery vacation. Recommended for big family with kids and elderly.

Reviewed January 17, 2023

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Dear Valued guest Huu, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 19, 2023
Melia Vinpearl Phu Quoc
10.0
Exceptional
neeraj from India
Family with young children
3-BEDROOM VILLA GARDEN VIEW WITH PRIVATE POOL
Stayed 6 nights in December 2022

Wonderful stay at Melia”

Luxury at its best with most friendly staff, cleanliness utmost and beautiful villa- what more can one expect on holidays..beach property, private pool, best in class accessories and close to the Winwonders, safari , casino..Melia a destination in itself..for those who love non veg / sea food it is an added advantage for others it may offer limited choice..overall a great place .

Reviewed January 09, 2023

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Dear Valued guest Neeraj, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 11, 2023
Melia Vinpearl Phu Quoc
10.0
Exceptional
Timothy from Singapore
Solo traveler
1-Bedroom Villa Lake View With Private Pool
Stayed 2 nights in December 2022

Awesome experience”

I had an amazing view and the place was bigger then expected with nice comfortable beds.

Reviewed January 13, 2023

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Dear Valued guest Timothy, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 13, 2023
Melia Vinpearl Phu Quoc
10.0
Exceptional
BORA from South Korea
Business traveler
1-Bedroom Villa Lake View With Private Pool
Stayed 2 nights in December 2022

So wonderful place”

I’ve visited melia resort and stayed two days it was so perfect time to me!!

Reviewed December 30, 2022

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Dear Valued guest BORA, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 11, 2023
Melia Vinpearl Phu Quoc
10.0
Exceptional
Chon from Singapore
Family with young children
Stayed 2 nights in November 2022

Wonderful stay”

Perfect location with excellent services! The only thing could be improved is that some (not all) of the staff could improve English a little

Reviewed November 25, 2022

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Dear Valued guest Chon, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Meliá Vinpearl Phu Quoc

Responded December 07, 2022
Melia Vinpearl Phu Quoc
9.2
Exceptional
Meera from Vietnam
Family with teens
2-Bedroom Villa Lake View With Private Pool
Stayed 1 night in February 2023

Best hotel”

I booked pool villa but I couldn’t use or enjoy the pool it was not cleaned before they gave to us. We found lot of bucks and insects in th pool my mistake is I didn’t complained to the reception to change the room or clean until I check out I was upset when I informed them they didn’t apologize also anyway I still recommend this hotel it is very good maybe it bad luck for me

Reviewed February 05, 2023

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Dear Vaued guest Meera, Thank you for choosing Melia Vinpearl Phu Quoc We truly apologize for your expectations not being met at Melia Vinpearl Phu Quoc. We cannot imagine how this experience has affected your trip, it must not be pleasant. Your feedback has been provided to the team to improve. After all, we thank you so much for spending your holiday here and giving us your trust despite having many other options. Our Spa as you pointed out is one of our greatest assets. At 16:47 on 4th Feb We made a courtersy call to your villa, but you had plan to go out and didn't pick up phone. It is a pity that we have not really understood the customer's feelings and taken radical measures at that time. We sincerely apologize for this inconvenience. We hope that you will afford us the opportunity to regain your trust on your next booking with us. Please do not hesitate to contact us anytime and have a great evening ahead ! Best regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

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Melia Vinpearl Phu Quoc
10.0
Exceptional
Thu from Vietnam
Family with teens
Stayed 2 nights in August 2022

Exceptional”

We stayed two nights over the weekend and this was a great relaxing time. The staffs are very nice and all services are good. We will come back again!

Reviewed August 28, 2022

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Dear Ms. Thu, Thank you for taking your time to share your experience at Vinpearl. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasure as the previous one. With warm regards, Vu Thanh Mai - General Manager

Responded August 29, 2022
Melia Vinpearl Phu Quoc
10.0
Exceptional
Thi from Singapore
Family with young children
2-Bedroom Villa Lake View With Private Pool
Stayed 4 nights in December 2022

Wonderful stay ”

Excellent accommodation & attentive service. We’ll definitely be coming back!

Reviewed December 15, 2022

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Dear Valued guest Thi, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded December 26, 2022
Melia Vinpearl Phu Quoc
9.6
Exceptional
Sathyendran from Australia
Family with teens
Stayed 5 nights in January 2023

Friendly staff”

Great Bfast buffet. Lots to do for kids . Well organized transportation to all the Vin facilities nearby.

Reviewed January 08, 2023

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Dear Valued guest Sathyendran, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 11, 2023
Melia Vinpearl Phu Quoc
9.6
Exceptional
Duy from Singapore
Family with teens
Stayed 3 nights in April 2022

Great for family stay”

My family and I had a great time here. The villa was spacious and the buffet breakfast was so good, with many different options to choose from. However, I think the wifi internet connectivity could be improved. But other than that it was enjoyable overall.

Reviewed May 24, 2022

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Dear Mr. Duy, Thank you very much for sharing your experience with us and it was our pleasure to host you and your family at our resort. I am delighted to learn that you had an overall positive stay experience with us, particularly that our colleagues have been helpful to you during the stay. Your kind words are definitely appreciated and your feedback has been shared with the team. Best Regards, Vu Nguyen Hai | General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded June 19, 2022
Melia Vinpearl Phu Quoc
10.0
Exceptional
Anh from Vietnam
Family with teens
Stayed 1 night in October 2022

I liked it”

The service is good

Reviewed October 27, 2022

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Dear Valued Guest, Warmest greetings from Vinpearl Discovery Coastalland Phu Quoc, Thank you for spending your time to share with us about experience of stay. It is our pleasure to notice that you had a wonderful time at our resort. Rest assured that your kind words have been delivered to all of our associates who always commit to deliver outstanding service to our guests on every visit. We would love to see you and your family at Vinpearl Phu Quoc for your coming vacation in a near time. Warm regards, Mario Caballero - General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded October 31, 2022
Melia Vinpearl Phu Quoc
10.0
Exceptional
Trinh from Vietnam
Group
Stayed 2 nights in February 2022

Will be back”

We had special time , will be back on nearly day :)

Reviewed February 22, 2022

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Dear Ms.Trinh, Thank you very much for sharing your experience with us and it was our pleasure to host you and your family at our resort. I am delighted to learn that you had an overall positive stay experience with us, particularly that our colleagues have been helpful to you during the stay. Your kind words are definitely appreciated and your feedback has been shared with the team. Many thanks again and we hope to see you soon again in our hotel. Best Regards, Huynh Minh Sinh - General Manager

Responded February 23, 2022
Melia Vinpearl Phu Quoc
8.8
Excellent
Yasir from Saudi Arabia
Couple
1-Bedroom Villa Lake View With Private Pool
Stayed 1 night in January 2023

Amazing resort ”

The resort is amazing the staff are helpful thanks you for every moment that I stayed there Amazing thing they have clinic inside the resort

Reviewed January 12, 2023

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Dear Valued guest Yasir, Thank you for taking the time to share your experience at Melia Vinpearl Phu Quoc. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasant as the previous one. With warm regards, Mario Caballero General Manager Melia Vinpearl Phu Quoc

Responded January 13, 2023
Melia Vinpearl Phu Quoc
10.0
Exceptional
Quang from Vietnam
Family with young children
Stayed 3 nights in December 2020

Exceptional”

Good service & beautiful place

Reviewed January 22, 2021

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Kính gửi Quý khách Quang và gia đình, Ban quản lý Khách sạn xin chân thành cảm ơn những chia sẻ ngọt ngào từ gia đình quý khách về kỳ trải nghiệm vừa qua tại Vinpearl Discovery 2 Phú Quốc. Chúng tôi sẽ cố gắng hơn nữa mang đến cho gia đình quý khách sự chăm sóc tốt nhất trong những lần ghé đến tiếp theo. Xin kính chúc gia đình quý khách thật nhiều sức khỏe, may mắn, thành đạt và hạnh phúc. Trân trọng Đặng Đức Trường | Tổng Quản Lý Vinpearl Discovery 2 Phú Quốc

Responded February 07, 2021
Melia Vinpearl Phu Quoc
9.2
Exceptional
Cecilia from Vietnam
Family with young children
Stayed 5 nights in July 2022

The hotel staff service is exceptional.”

The staff attends to the requests of the guests.

Reviewed July 20, 2022

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Dear Ms. Cecilia, Thank you for taking your time to share your experience at Vinpearl. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasure as the previous one. With warm regards, Vu Nguyen Hai - General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded August 19, 2022
Melia Vinpearl Phu Quoc
9.2
Exceptional
Cecilia from Vietnam
Family with teens
Stayed 5 nights in July 2022

A Family Friendly hotel.”

All of the hotel staff are accommodating and helpful. The facilities are convenient for families.

Reviewed July 20, 2022

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Dear Ms. Cecilia, Warm greetings from Vinpearl Discovery Coastalland Phu Quoc and thank you for taking time to share your experience on Social Media. It is our pleasure to read that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. Best regards, Vu Nguyen Hai - General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded August 19, 2022
Melia Vinpearl Phu Quoc
8.8
Excellent
Dione from Australia
Family with young children
Stayed 4 nights in January 2020

Very relaxing and enjoyable stay”

The villa was modern and clean and beautiful decorated. The meal options for dinner from the menu were limited as was the wine choices by the glass. Overall we were extremely happy with our stay.

Reviewed January 15, 2020

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Dear Dione, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded January 30, 2020
Melia Vinpearl Phu Quoc
9.2
Exceptional
TAEKYU from South Korea
Group
Stayed 3 nights in January 2020

Exceptional”

Had a really great vacation at there

Reviewed February 04, 2020

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Dear Mr/Mrs Taekyu, Warmest Greetings from Vinpearl Discovery 2 Phu Quoc, Thank you for your support of our resort and for taking the time to share with us your recent visit experience. It is our pleasure to read that you had an enjoyable time at our resort. Rest assured that your kind words have been delivered to all of our associates who always commit to deliver outstanding service to our guests on every visit. We hope to welcome you back to our hotel in the not too distant future. With warm regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc

Responded April 23, 2020
Melia Vinpearl Phu Quoc
8.4
Excellent
Ann-Marie from Australia
Family with young children
Stayed 5 nights in January 2020

Next Level”

Treated like royalty! The Vinpearl chain is phenomenal but not typically "Vietnam" Great place to relax! Nothing is too much for the staff at Vinpearl an really quiet environment. Great for families

Reviewed April 29, 2020

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Dear Ann-Marie, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social networks. It is our pleasure to read that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. Best regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc

Responded May 01, 2020
Melia Vinpearl Phu Quoc
7.2
Very good
(20091038) from Sri Lanka
Family with young children
3-BEDROOM VILLA OCEAN VIEW WITH PRIVATE POOL
Stayed 6 nights in January 2023

It was very nice trip”

We were 3days at 3bed ocean front and 3days 4bed at lake view. the ocean view was amasing. the room were very old. The restaurant was not bad. but there was just 3 restaurant. if there were more food situation it would be more satisfyed.

Reviewed January 26, 2023

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Dear valued guest Sri Lanka, Warm greetings from Melia Vinpearl Phu Quoc and thank you for taking time to share your experience with us. Kindly understand that we always strive for improvement in order to get access to guest's expectation about the quality of service. Your constructive feedback is extremely essential with us to find the appropriate measures to address your comments and prevent future occurrence. With high determined spirits at the prospect from our whole team, we do trust that all mentioned issues will surely be improved to bring better experiences to valued guests. However, on behalf of the team, I am so sorry that you were affected by the mentioned inconvenience in this vacation. To be honest, thanks for your sharing so much and hopefully we will still have another chance to welcome you back and bring a happiness as well as a satisfaction to you and your family. Best regards, Mario Caballero General Manager Meliá Vinpearl Phu Quoc

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