A maximum of 1 children under 4 years old stay for free if using existing bedding. Any additional child will be charged an extra fee.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. In the case that guests could not provide birth certificates for children, the children’s age will be converted from their height.
The package includes 3 meals (breakfast, lunch and dinner). Guest are able to change the meal plan from lunch on departure date to lunch on arrival day by informing the property at least 5 days prior arrival. Meal change are only available for guests checking in before 1:00 PM and checking out before lunch on departure day. Guest who wish to have lunch on check out date will be charged an additional buffet cost.
A security deposit of VND 1,000,000 per room, per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
A security deposit of VND 3,000,000 per villa, per night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
In order to save time for check-in process and strengthening security, the property has deployed a photo identification management system. Guests are therefore required to send the property photos (taken within 1 month) after reservation is made.
Guest arrangements may be 3 adults and 1 child under 12 years old or 2 adults and 2 children under 12 years old.
The maximum number of extra bed per room is 1.
If there are 2 children 4 – 11 years old, an extra bed must be added. Guests will be charged for the additional child.
Children 12 years and older are considered as adults.
Guest must provide the property the full list of guest names and children’s age prior to arrival.
The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
Gala dinner/breakfast is provided for 2 persons per booking. Any addition person will be charged an extra fee.
One child under 4 years old stays for free if using existing bedding.
When booking more than 5 rooms, different policies and additional supplements may apply.