Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||9km|
|Nearest airport||Cat Bi International Airport (HPH)|
|Distance to airport||33.9 km|
"Outstanding guest experience by everyone of their staff."
December 1, 2016
"Everything is super clean, fresh and new."
March 15, 2017
"Pool table, table tennis & other small machine games for the kids"
January 14, 2018
"We came here during low season so it's very quiet and we can..."
October 20, 2018
Built in 2015, Vinpearl Ha Long Bay Resort is a distinct addition to Halong and a smart choice for travelers. Situated only 9km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The facilities and services provided by Vinpearl Ha Long Bay Resort ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, mirror, slippers, towels, closet, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as yoga room, private beach, fitness center, sauna, outdoor pool. Enjoy unparalleled services and a truly prestigious address at the Vinpearl Ha Long Bay Resort.
"All the other things - buffet, dinner, pools, beach, ship tr..."
December 30, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Vinpearl Resort & Spa Hạ Long
Hon Gai Port
Show reviews that mention
More than what I expect ”
Really really nice hotel on an island in Ha Long Bay, nice and clean, considering staff recognize my running nose and takes me to hotel clinic and provide free medicine. A large and clean outdoor pool provide great time for my family, baby loves it so much. Worth to upgrade to panorama room.
Dear Wai, We are so delighted to read how much you and your family liked our hotel services. Also, our entire team will be excited to hear they were able to impact your experience so positively. It was our pleasure accommodating you on this trip, and we hope you will come back to Vinpearl Resort and Spa Ha Long in the near future. Thank you and best regards, Hotel Management Team
Fancy and very comfy stay!”
The location is good.. near to the beach. The hotel gives an exclusivity feel as it is on an island by its own. The services are fabulous. Very prompt luggage delivery as soon as we check out and our camera got returned within an hour when we left in the hotel’s restaurant after breakfast.
Dear Dhiliana, Thank you for such a great review of our hotel! We are glad that you enjoyed your stay and satisfied with our services provided by our attentive and professional associates. Your compliment has been shared to our whole team so they know their great efforts had been recognized by our valued guests. We hope to see you again very soon. Best regards, Hotel Management Team
Great vacation again”
My husband is American and I am Vietnamese. We have no problems with the staffs and the communication. They understand him as much as me. They treat us with love, care and respect that I find no other places come close. I highly recommending this place to everyone that wants to visit Halong. You will have a royal treatment here. That is the reason why we came back for staying here 2 weeks instead of one week last year. We love this Vinpearl Halong resort and will be very sad to leave. Another reason that I love this resort is they made for us crab soup, Cha la lot, caramelized shrimp and pork scallions and pickled Chinese eggplant(ca). I haven’t eaten these dishes in 44 years. They made me feel so special and made my trip memorable.
Dear Mrs. Tram, Thank you for such a great review of our hotel and for spending time sharing it to other travelers around the world. We are so delighted to know that you had a wonderful and memorable stay here with us. Please rest assured that your nice comment had been shared to our team so they know their effort have been recognized by our valued guest. Hope to see you again very soon! Sincerely, Hotel Management Team
Stunning but booring after a couple of days”
First impression is Wow! The room and facilities are really nice and the staff is genually nice and friendly. Great breakfast and the spa treatments are good and not overpriced. Kids club is ok. At first it looks great but after a while you find that there is not that many toys to play with after all. After a couple of days with the same food etc you get bored, so I think this is a perfekt weekend get away kind of place.
Dear Peter, Such a lovely review and we thank you very much for your kind words. We are happy to hear you had such a great time and to hear you enjoyed our facilities and services so much. Your feedback is the huge encouragement to our team as all our consistent efforts had been recognized. Should travel bring you back to Vietnam, we would love to welcome you back to Vinpearl Ha Long in a not distant future. Warm regards, Hotel Management Team
Outstanding staff and resort”
the best pho in Hanoi according to my husband and daughter. Staff is great, superb food but unluckily, the Pavilion is under maintenance when we went there, we missed the great dining experience by the Bay. But overall rating even if the Pavilion was closed, EXCELLENT!
Dear Daniel, Thank you for spending your time reviewing us on Agoda. We are so delighted to know that you had an amazing holiday at Vinpearl Resort and Spa Ha Long. We hope to see you soon in the very near future and in that return, you will have more time to enjoy all our services in resort. Best regards, Hotel Management Team
Very good hotel but staff needs to be trained and improvedq”
We were there for a 2 night stay and enjoyed all facilities a lot. But one thing needs to be improved, and that is the staff at pool bar. We got to the pool and after 15 minutes I decided to look for towels by myself while at least 3 staff were at the pool bar and 2 staff were right beside the pool enjoying their chats. Furthermore even then when they noticed us, we had to get up from our chairs and get the bar menu by ourselves. I would accept this in a 3 star hotel but 5 star with this amount of staff - no can do. So there is more training needed. All the other things - buffet, dinner, pools, beach, ship transfer to coast are very convenient and well maintained. We enjoyed it a lot.
Dear Michael, Thank you very much for taking the time to review in details your stay with us at Vinpearl Resort & Spa Ha Long. We are glad overall you had an enjoyable experience with us and loved our facilities. However, we are sorry for the inconvenience you had at poolbar. We value your feedback and will improve our service accordingly. We hope to see you again soon. Best regards, Hotel Management Team
Six stars feel at affordable prices”
It is a must stay hotel when you are in halong. A total different feel from halong cruise. The view is stunning and breath taking.
Dear SEAH, Thank you for the fantastic rating and for your comments about staying with us at Vinpearl Resort and Spa Ha Long. Our goal is to make every guest feel welcomed and comfortable during their entire stay, so we are pleased to know your experience met these expectations. We hope you are already planning another visit to return Vinpearl Ha Long soon. Yours sincerely, Hotel Management Team
New and good hotel suitable for family”
The hotel is clean, very suitable for family. Facilities are suitable for kids. A bit noisy in the restaurant which is not very annoying. The pool is grate. The beach has smooth sand. Overall is very good.
Dear Ka, Thank you for choosing Vinpearl Resort and Spa Ha Long for your stay. We are happy that you are satisfied with our services. We hope to have the chance to welcome you back to Vinpearl Ha Long soon. Sincerely thank you! Hotel management team.
Hit and miss”
Very impressive with being It's own private island and amazingly beautiful decor and pool area - basically stops there. A lot of Asian children running a muck at meal times touching food, plates and cutlery no parents or staff doing anything to control them. One of our party ended up with food poisoning from the seafood buffet dinner. Hit and miss with the staff, some being sooo friendly and helpful and others completely ignoring you. Wouldn't stay again as once the impressive appearance wears off there is nothing good to say.
Dear Rodney, Thank you so much for your feedback regarding your recent stay at Vinpearl Resort and Spa Ha Long. Our team strives to ensure an exceptional experience for each guest, and we are very sorry we did not meet these expectations. Please rest assured that your comment had been shared to the whole team for encouragement.. We appreciate your feedback and hope you will give us another opportunity to provide you with a better stay on your next trip. Thank you and best regards, Hotel Management Team
An unforgettable stay”
The 10 of us are very impressed with this resort on this beautiful island. -Vinpearl staff arranged transport for us from Hanoi hotel to this resort. Fast check-in at the grand ferry terminal. Only a few minutes ferry transfer with short waiting time -A wide spread of sumptuous food for both breakfast and dinner buffet at Bayview Resturant -Good and value for money spa services. It costs 700,000 VND after the 500,000 VND discount for body massage. -Pavilion Restaurant is a very big and unique restaurant sitting on the sea. I enjoyed the ambience and 'live' band while dining there. It is a pity that it was rather quiet when we dined there twice. I suppose most hotel guests are not aware of this restaurant. It was the concierge staff who showed us the way. -We like the gym which opens at 6 am -Sunset Halong Bay cruise from 3 to 6 pm. We cancelled the trip as most of my group members felt the night gets dark from 5 pm and the cruise tour is too short. The staff was very kind to help us arrange booking from another cruise operator.
Dear Wee, Warm greetings from sunny Ha Long Bay! Thank you for your kind feedbacks, we are delighted to know that you enjoyed your stay with us. Our associates always strive to provide guests with top quality services and exceeding expectations. We thank you for your comments and look forward to your future visit back to our hotel. Faithfully, Hotel Management Team, Vinpearl Ha Long Bay Resort
What a fabulous location. Attentive staff and great facilities. We received free mini bar on the first night, a few cans of soft drink and chips. That was a surprise as we didn’t expect anything. Cocktails are good value and they gave anything a go to make. Once we got here we didn’t leave until checking out as it was like an oasis. The chef went out of his way to make me Gluten Free waffles and a muffin every morning. Very happy indeed!
Dear Nicole, Thank you for such a great review of our hotel and for spending time sharing it to other travelers around the world. We are so delighted to know that you had a wonderful stay here with us and our chef have gone out of his way to make you special vacation more memorable. Please rest assured that your nice comment had been shared to our team so they know their effort have been recognized by our valued guest. Sincerely, Hotel Management Team
Perfect place to relax ”
We came here during low season so it's very quiet and we can enjoy our time here. Just wandering around the big outdoor pool and the beach and watching the sunset, super cool. Breakfast is great! Excellent to have had breakfast with a big glass window seeing the view outside. Dinner is not bad with reasonable price at a resort like this. Like the ferry and golf car that takes us to hotel too. Love it overall!
Dear Long, Thank you for such a great review of our hotel! We are glad that you enjoyed your stay and satisfied with our services provided by our attentive and professional associates. Your compliment has been shared to our whole team so they know their great efforts had been recognized by our valued guests. We hope to see you again very soon. Best regards, Hotel Management Team
Cảnh đẹp, chất lượng nv phục vụ ổn, nhưng thời điểm mình đi thì sảnh chờ check in quá đông và ồn ào, nhiều team building các bạn trẻ hét to; nhiều gia đình trẻ con hò la, sân bay hay bến tàu còn k ồn như vậy. Đồ ăn buffet sáng thì cũng k ngon xuất sắc. Đánh giá chung thì chưa tới được 5 sao, nếu đây là ks 3.5 sao thì hài lòng
Kính gửi quý khách Giang, Xin chân thành cảm ơn quý khách hàng đã dành thời gian viết lại những cảm nhận của mình về dịch vụ tại khách sạn Vinpearl Hạ Long Bay. Chúng tôi rất tiếc khi quý khách cảm thấy chưa hài lòng vì tiếng ồn từ những khách hàng khác và vẫn đang nỗ lực để cải thiện chất lượng dịch vụ cùng trải nghiệm tốt hơn. Hy vọng có cơ hội được đón quý khách quay trở lại Vinpearl Hạ Long Bay vào một ngày không xa. Trân trọng cảm ơn! Ban quản lý khách sạn Vinpearl Resort & Spa Hạ Long
안녕하십니까, daehee 고객님. 고객님의 소중한 의견 공유해 주셔서 감사합니다. 고객님의 칭찬은 리조트 전 직원들로 하여금 최상의 서비스를 제공하고자 노력하는데 큰 원동력이 되고 있습니다. 다시 한 번 저희 리조트에서 고객님을 모실 수 있기를 바라며, 즐거운 주말 보내시기 바랍니다. 감사합니다. 호텔 매니지먼트 팀 빈펄 리조트 앤 스파 하롱
Five star hotel”
Must use ferry to room , nice hotel with 5 star
Dear Thanh, Thank you for taking the time to write a review. We are delighted to know that you enjoyed the overall experience. We also looking forward to welcoming you back to Vinpearl Ha Long Bay Resort. Best regards, Hotel Management Team
Thanks HUY THANG and all the staff for my wife Birthday cake , you are the best. peter
Dear Peter, Thank you for such a great review! Our associates are always try their best to deliver top-notch services to our guests and it's our pleasure to know that they had met your expectation, especially Mr. Huy Thang. Please rest assured that your nice comment has been shared to him and to our team to let them know that their efforts have been recognized. Should travel bring you back, we would love to welcome you to Vinpearl Ha Long again. Sincerely, Hotel Management Team
Luxury facilities with low quality services”
We were big family stayed for 5 days and 4 nights wanted to relax in the luxury hotel. I liked the facilities because I could feel hotel has built with massive investment. But, main hotel guests are mostly local people, but some of them are not really caring other guests by violating some etiquette and common senses. But seems hotel staff has no willingness to stop them. (Kids are running around in the fitness room and playing around on the treadmill.. throwing trash on the pool.. toughly playing in the kids room) You need to take a boat to the main building, it's not far and cool when you try it. But in the reality, it's quite bothering if you want to buy something outside or go some other places. It's ok If you are super-rich and don't care even you are ok with paying 5USD for local mineral water in the small bottle. We participated in the tour program from the hotel, it was just ok. (No matter how good are hotel staff, Ha Long Bay is whole a lot of people so you need to know)
Dear Chulseok, First of all, we would like to thank you for choosing our hotel as your destination in Halong and thank you for sharing your experience during your stay with us. We could understand how you feel and we hope that you could accept our sincere apology for any inconvenience you had in our hotel. As you mention, it's not usual normal standard in our hotel, we had been trying our best to solve this situations. Your feedback is the value gift for us to improve our service better. Once again, thank you for your comments and we hope you would come back in some near day so we could show you how we improve and you would be satisfy. Your sincerely, The hotel management team, Vinpearl Resort and Spa Halong
Beautiful hotel ”
Stayed for one night absolutely amazing place boat taxi to main hotel is fantastic this is the best hotel is have ever stayed in. Staff are helpful and friendly the pool and private beach has to be seen to be believed absolutely beautiful ten out of ten
Dear Stuart, Thank you very much for your nice wording and for being our guest. Your comment encourages us a lot to keep striving everyday for a better services. Hope that we will have another chance to welcome you back soon in the near future. Yours sicerely, Hotel Management Team Vinpearl Ha Long Bay Resort
Excellent beautiful hotel! Friendly staff.”
This place was beautiful. There was plenty of facilities and the room was tidy, clean and modern. I would recommend this to my family and friends. Could not be happier with the stay, only wished we could’ve stayed longer. Will definately be coming back! The staff here were excellent. Although construction was going on during our stay, the service the staff provided and the facilities available made us forget about it. Nothing went wrong. A big thank you for a relaxed, enjoyable stay!
Dear Anthony, Thank you for choosing Vinpearl Resort & Spa Ha Long for your vacation. We are absolutely delighted hearing that you had such a wonderful holiday and enjoyed our accommodation, facility and service. We would like to thank you for sharing your opinions, your comments are really important to us and much appreciated. We do hope to have the pleasure of welcoming you back in the near future. Best regards, Hotel Management Team Vinpearl Ha Long Bay Resort
The hotel it's beautiful! The staff are very nice and polite! The only thing I was a bit disappointed was with the food in general! Was ok ! but for the type of Hotel I was expecting much more! even on breakfast buffet or dinner buffet !
Dear Igor, Thank you for choosing us and being our guest. We are glad to know that you had a pleasant stay overall. We always value feedback from our guests to improve our service and thank you for your wording. We were very concerned to read that you experienced inconveniences due to the food on the buffet restaurant, what we would like to sincerely apologize for . At Vinpearl Ha Long Bay Resort, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experience and it is our hope to have the opportunity to welcome you back in the near future. Thank you and best regards, Hotel Management Team Vinpearl Ha Long Bay Resort