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Swimming pool [outdoor], Vinpearl Resort & Spa Hoi An  in Hoi An
3-Bedroom Ocean View - Bedroom, Vinpearl Resort & Spa Hoi An  in Hoi An
a large swimming pool in a large city, Vinpearl Resort & Spa Hoi An  in Hoi An
a large room with a lot of tables and chairs, Vinpearl Resort & Spa Hoi An  in Hoi An
Lobby, Vinpearl Resort & Spa Hoi An  in Hoi An
Beach, Vinpearl Resort & Spa Hoi An  in Hoi An
Beach, Vinpearl Resort & Spa Hoi An  in Hoi An

Removed from saved list

8.6

Excellent

561 reviews

561 reviews

Breakfast3
Housekeeping3
Beach2
See map
See map

7.6

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Cua Dai Beach 2.4 km
Tra Que Vegetable Village 5.8 km
Precious Heritage by Rehahn 5.8 km
An Bang Beach 6.0 km
Hoi An Night Market 6.1 km
Central Market 6.1 km
Fukian Assembly Hall (Phuc Kien) 6.2 km
Hoi An Ancient Town 6.4 km
Old House of Tan Ky 6.5 km
Japanese Covered Bridge 6.7 km
Nearby landmarks
Water Coconut Palms forest 1.3 km
Alibaba Tailor 1.5 km
Fishmarket Dit Hai 1.7 km
Cua Dai Beach 2.4 km
Cam Thanh Com. house Playground 2.8 km
Thuan Tinh Island Cooking 2.9 km
Tram Y Te Xa Cam Thanh 2.9 km
Bao ni 3.1 km
Gạo lứt Cẩm Thanh 3.1 km
Charm Charm Tailor 3.1 km

Vinpearl Resort & Spa Hoi An

Block 6 Cua Dai, Hoi An, Quang Nam Province, Cửa Đại, Hoi An, Vietnam, 560000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cửa Đại part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Airport transfer

Private beach

Currency exchange

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Kids club

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center07km
Location rating7.6
Nearest airportDa Nang International Airport (DAD)
Distance to airport28.0 km

Rooms available at Vinpearl Resort & Spa Hoi An

3-Bedroom Ocean View
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Deluxe Twin Ocean View
...
  • Room size: 33 m²/355 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 33 m²/355 ft²
  • Sea (partial view) view
  • 1 king bed
Enter dates to see prices
Deluxe Twins
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Three Bedroom Villa Ocean View - Private Pool - VinWonders Park Access
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Deluxe King
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed - VinWonders Park Access
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe King Bed - VinWonders Park Access
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Vinpearl Resort & Spa Hoi An ?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vinpearl Resort & Spa Hoi An ?

Vinpearl Resort & Spa Hoi An is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Vinpearl Resort & Spa Hoi An also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Vinpearl Resort & Spa Hoi An has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort.

Is breakfast offered at Vinpearl Resort & Spa Hoi An ?

Wake up to a great buffet breakfast at Vinpearl Resort & Spa Hoi An .

What are my dining options at Vinpearl Resort & Spa Hoi An ?

Vinpearl Resort & Spa Hoi An features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in buffet during opening hours.

Can special events be hosted at Vinpearl Resort & Spa Hoi An ?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Vinpearl Resort & Spa Hoi An .

Can business events be hosted at Vinpearl Resort & Spa Hoi An ?

On-site venues and convenient event services make Vinpearl Resort & Spa Hoi An an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 450 people.

What is the smoking policy at Vinpearl Resort & Spa Hoi An ?

Vinpearl Resort & Spa Hoi An does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Vinpearl Resort & Spa Hoi An ?

Vinpearl Resort & Spa Hoi An is located in Cửa Đại, famous for good restaurants such as Bao Han, Duoc seafood restaurant and Chien.

What popular shopping places are close to Vinpearl Resort & Spa Hoi An ?

Shopping options in Vinpearl Resort & Spa Hoi An ’s Cửa Đại neighborhood include Alibaba Tailor, Bao ni and Charm Charm Tailor.

See map

Explore the neighborhood

What people love about Vinpearl Resort & Spa Hoi An

  • 8.8

    Excellent
    Cleanliness

    "Room is clean and facility is good, pool has good view and very comfortable with bed."

    VinSmart

    |

    May 2, 2021

  • 8.8

    Excellent
    Cleanliness

    "Pros: The 3 bedroom villa are new and clean."

    OI

    |

    July 5, 2019

  • 10

    Exceptional
    Location

    "Very quiet relax location"

    chi

    |

    June 10, 2022

Property ranking|Compared to 1,072 Hoi An properties
See all rankings
Room size
103 sqm.
Cheapest price score
Cleanliness score
9.1/10
Service score
9/10
Bigger than
97
%
of Hoi An properties
Better than
81
%
of Hoi An properties
Better than
80
%
of Hoi An properties
Better than
74
%
of Hoi An properties
Overall rating:

8.6

Excellent
452 reviews
Cleanliness
9.1
Facilities
8.7
Location
7.6
Read all reviews >
What travelers say they love:
Villa for group is great.
Duyen from Vietnam
Group
More about Vinpearl Resort & Spa Hoi An

More about Vinpearl Resort & Spa Hoi An

Vinpearl Resort & Spa Hoi An

Wake up to a magical day and enjoy all that Hoi An offers with a stay at Vinpearl Resort & Spa Hoi An . Sampling the authentic culture of Hoi An is easy with a stay at Vinpearl Resort & Spa Hoi An , just 6.5 km from Hoi An Ancient Town.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Vinpearl Resort & Spa Hoi An . Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides shuttle services to help you find what you want in Hoi An.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Vinpearl Resort & Spa Hoi An . The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Vinpearl Resort & Spa Hoi An include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The resort also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Vinpearl Resort & Spa Hoi An also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Vinpearl Resort & Spa Hoi An offers unique recreational opportunities for all guests. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Vinpearl Resort & Spa Hoi An ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the resort. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Hoi An has to offer. Sit on the sand or sip a drink in leisure at An Bang Beach located 6.2 km away. Whatever you may be looking to buy on your trip to Hoi An, chances are you'll find it at Hoi An Night Market located 6.1 km away.


Reasons to stay here

This resort's food and dining score higher than 82% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 83% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

2 mentions

Beach

2 mentions

Housekeeping

2 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Pool facilities
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Clothes rack
  • Desk
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Free welcome drink
  • Hair dryer
  • In-room safe box
  • Locker
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
The Cham
  • Cuisine: Asian, European
  • Menu: A-la-carte
Faifo Restaurant
  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet

Location

Block 6 Cua Dai, Hoi An, Quang Nam Province, Cửa Đại, Hoi An, Vietnam, 560000
Very good
Location

7.6

Airports
  • Da Nang International Airport (DAD)
    28.0 km 46 min drive
  • Chu Lai Airport (VCL)
    62.0 km
Public transportation
  • Nguyen Tat Thanh Bus Station
    7.3 km
Hospital or clinic
  • Tram Y Te Xa Cam Thanh
    2.9 km
Shopping
  • Hoi An Night Market
    6.1 km

What's nearby

Popular landmarks
  • Cua Dai Beach
    2.4 km
  • Tra Que Vegetable Village
    5.8 km
  • Precious Heritage by Rehahn
    5.8 km
  • An Bang Beach
    6.0 km
  • Hoi An Night Market
    6.1 km
  • Central Market
    6.1 km
  • Fukian Assembly Hall (Phuc Kien)
    6.2 km
  • Hoi An Ancient Town
    6.4 km
  • Old House of Tan Ky
    6.5 km
  • Japanese Covered Bridge
    6.7 km
Nearby landmarks
  • Water Coconut Palms forest
    1.3 km
  • Alibaba Tailor
    1.5 km
  • Fishmarket Dit Hai
    1.7 km
  • Cua Dai Beach
    2.4 km
  • Cam Thanh Com. house Playground
    2.8 km
  • Thuan Tinh Island Cooking
    2.9 km
  • Tram Y Te Xa Cam Thanh
    2.9 km
  • Bao ni
    3.1 km
  • Gạo lứt Cẩm Thanh
    3.1 km
  • Charm Charm Tailor
    3.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In order to save time for check-in process and strengthening security, the property has deployed a photo identification management system. Guests are therefore required to send the property photos (taken within 1 month) after reservation is made.
  • If children's birth certificates are not provided, the age will be converted to their height as follow:
    - Children under 1 meter are considered under 4 years old.
    - Children 1-1.40 meters are considered 4-11 years old.
    - Children over 1.40 meters are considered as adults.
  • A security deposit is required in the local currency (VND) for additional services and will be refunded upon departure if no additional services apply.
  • Child policy for rooms:
    - Maximum occupancy per room is 3 adults and 1 child or 2 adults and 2 children. However, the room rate is for 2 adults only. Any additional adults or children 4 – 11 years old will be charged. One child under 4 years old stay for free if using existing bedding.
    - Children 12 years and over are considered as adults.
    - The maximum number of extra beds permitted in a room is 1.

    Child policy for villas:
    - Maximum occupancy of 2-Bedroom Villa is 4 adults and 4 children.
    - Maximum occupancy of 3-Bedroom Villa is 6 adults and 6 children.
    - Maximum occupancy of 4-Bedroom Villa is 8 adults and 8 children.
    - The room rate is for adults only. Additional children 4 – 11 years old will be charged. One child under 4 years old stay for free if using existing bedding.
    - No extra beds are allowed in the villa.
  • For guests booking the full-board package, dinner will be served on the arrival date, and breakfast and lunch will be served on the following day. Guests who prefer to have lunch on the day of arrival are required to contact the property directly at least 5 days prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center07km
  • Travel time to airport (minutes)40
The property
  • Non-smoking rooms/floorsYes
  • Number of restaurants2
  • Number of rooms 193
  • Room voltage220
  • Year property opened2017

Reviews of Vinpearl Resort & Spa Hoi An from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.7
Location7.6
Service9.0
Value for money8.7
High score for Hoi An
Rating
9+ Exceptional (96)
8-9 Excellent (34)
7-8 Very Good (29)
6-7 Good (10)
<6 Below Expectation (27)
Time of the year
Mar - May (71)
Jun - Aug (47)
Sep - Nov (30)
Dec - Feb (48)

Show reviews that mention 

Showing 196 verified guest comments
12345
9.6
Exceptional
Ted from Thailand
Couple
Deluxe Twins
Stayed 3 nights in February 2019

Relaxation & Pampering”

My wife and I decided to splurge while on vacation in Da Nang and decided to stay here. First, Hoi An is worth the visit and if you want some pampering this is the place to stay. Our room was great with a view of the pool and ocean, but of course, every room has a view of the ocean. The staff was attentive to all our needs and went above an beyond in helping us. The pool is very big and great after a day of sightseeing. One thing to note is that there is no beach, but waking up to the sound of the ocean was great. If you want to go to the beach, they offer free shuttle buses to the beach and Hoi An city. I could go on about how great this place is, but I will end with the fact that there is a mini-mart on the premises selling what you would expect from marts; beers, water, snacks, etc. I definitely recommend this hotel.

Reviewed February 02, 2019

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Dear Ted , I'm pleased to hear that you have had a great stay with us at Vinpearl Hoi An Resort & Spa and I believe my team will continue to strive to achieve even better for all our guests. Thank you for taking time to share this invaluable review to our Hotel and it would definitely cheer up our team spirit. Looking forward to welcoming you and your family once again in 2019 summer. Sincerely yours , Management Board

Responded February 21, 2019
Vinpearl Resort & Spa Hoi An
10.0
Exceptional
Duyen from Vietnam
Group
3-Bedroom Ocean View
Stayed 1 night in May 2022

Great place”

Villa for group is great. Nice place for vacation

Reviewed June 11, 2022

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Dear Ms Duyen, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager

Responded June 11, 2022
Vinpearl Resort & Spa Hoi An
8.8
Excellent
VinSmart from Vietnam
Couple
Stayed 1 night in April 2021

A good resort in general”

I booked 1 night via Agoda, they offered free airport pickup service. You can ask the receptionist to book bus to go to Hoi An acient town with only around 5$ for round trip/person; and bus to Vinwonders is free, just need to book with the resort in advance. We told them that we're on honeymoon so staff set up our bed with roses, towel swan, and even a tiramisu cake. Kinda impressive cause it's free too. In the room I asked for 1 pizza "Phở" with beef and didnt expect it to be that great taste, highly recommended for anyone. Room is clean and facility is good, pool has good view and very comfortable with bed. The only thing that I complaint is they dont have enough staff. There're only 2 people in check in place, sometimes 1 is disappeared so you may need to wait for a while.

Reviewed May 02, 2021

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Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager

Responded May 21, 2021
Vinpearl Resort & Spa Hoi An
8.8
Excellent
OI from Hong Kong SAR, China
Family with teens
3-Bedroom Ocean View
Stayed 2 nights in June 2019

Clean spacious villa!.. Relaxing!”

Pros: The 3 bedroom villa are new and clean. The beds are comfy. The main pool is big. Staff are friendly and helpful. Cons: No plates, cutlery, cookware in the kitchen. It’s very inconvenient. It supposed we cannot cook in the villa as there are no cooking equipment. No floaty available. There is no beach. The nearest beach is ah bang beach, they offer free shuttle bus. Location is a bit far from the city centre.

Reviewed July 05, 2019

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Xin chào Mr/Ms. OI, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
9.6
Exceptional
Dung from Vietnam
Family with young children
3-Bedroom Ocean View
Stayed 2 nights in May 2022

Wonderful experience”

Staffs are so nice and kind. I love this place.

Reviewed May 30, 2022

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Xin Chao Ms. Dung, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager

Responded May 31, 2022
Vinpearl Resort & Spa Hoi An
8.8
Excellent
Damien from Australia
Couple
Deluxe King
Stayed 2 nights in June 2022

Luxury”

The location was not special, you go here to be at Vinpearl. I enjoyed everything from the pool to the room, and the complimentary foot massage. During the day I went to the amusement park (I forget it’s name but the hotel provides transport) The only surprise was that my companion and I could not share the spa together because they are separated to mens and womens. But on that point they were otherwise incredible. The buffet was a blend of western and Asian food, but other than the breakfast buffet I felt the prices for food was a little high. There weren’t really any other options locally either, unless you enjoy street food (and I try not to)

Reviewed July 11, 2022

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Dear Mr. Damien, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, Director Of Operation Tan Thi Hong

Responded July 12, 2022
Vinpearl Resort & Spa Hoi An
10.0
Exceptional
chi from Vietnam
Couple
Deluxe King
Stayed 1 night in June 2022

Relax”

Very quiet relax location

Reviewed June 10, 2022

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Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager

Responded June 10, 2022
Vinpearl Resort & Spa Hoi An
9.6
Exceptional
Yonghee from South Korea
Couple
Deluxe King
Stayed 2 nights in October 2019

worth to stay”

reasonable price, cozy and kind staffs

Reviewed March 08, 2021

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Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager

Responded March 24, 2021
Vinpearl Resort & Spa Hoi An
10.0
Exceptional
VU from Vietnam
Family with young children
Deluxe Twins
Stayed 1 night in February 2022

Exceptional”

Check in hơi chậm

Reviewed February 03, 2022

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Xin chào Quý Khách ! Chúng tôi xin chân thành cám ơn quý khách đã tin tưởng lựa chọn Vinpearl Resort & Spa Hoi An làm địa điểm nghỉ dưỡng cho gia đình. Phản hồi của quý khách chính là món quà để chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình ngày một tốt hơn và hi vọng sẽ sớm chào đón lại quý khách trong ngày gần nhất. Kính chúc quý khách và gia đình dồi dào sức khỏe và luôn tràn đầy hạnh phúc. Trân trọng

Responded February 05, 2022
Vinpearl Resort & Spa Hoi An
9.2
Exceptional
Martin from Vietnam
Family with young children
3-Bedroom Ocean View
Stayed 2 nights in April 2022

nice resort”

It's very nice resort and amongst the best Vinpearl experience from all of Vinpearl facilities.

Reviewed April 12, 2022

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Xin Chao Mr.Martin, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager

Responded April 13, 2022
Vinpearl Resort & Spa Hoi An
8.0
Excellent
Yen from Australia
Family with young children
Stayed 2 nights in July 2019

Nice villa with private pool”

Typical Vinpearl quality - classy decor. Though beach front, no swimming allowed. Very good buffet. Location is not walking distance to town centre but nice and tranquil so depends on what you’re after.

Reviewed July 13, 2019

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Xin chào Ms. Yen, Many thanks for sharing such a detail feedback about your recent stay with us. It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
7.2
Very good
Ying from United States
Group
Deluxe Twins
Stayed 3 nights in April 2019

Good value for money but inconsistent service ”

My friend and I had a good time at this resort in general. However, the service offered in the concierge and reception were very inconsistent. Since it was the first time for us to be in the city so we needed a lot of recommendations from the staffs in terms of restaurants or activities nearby, however most of the time there was no one at the concierge counter and therefore unable to answer our query. Sometimes we had to go to the doorman to ask for help. Also, since we booked Spa appt on the last day of our stay between 10:30-12, so we requested for an one hour extension of check out time, as the hotel was not full at all. However, the reception called and asked us to change our spa booking to 10am instead of granting a merely one hour late checkout... which we were quite surprised since we were there to attend their spa service. On the other hand, the staff Hanna at the concierge who helped us check in had been super friendly and helpful!

Reviewed April 08, 2019

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Xin Chào Mr/Ms. Ying, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
5.6
Thang from Vietnam
Couple
Deluxe King
Stayed 3 nights in February 2019

Above average”

1) Entire corridor carpet in my floor is nit qualified for a 4/5* hotel. It isn't clean (that can not be fixed) and smell bad. It looks like we are living in a simple guesthouse. 2) Hotel doesn't have beach for swimming or playing. 3) The hotel rate is about double or triple higher than other 5* hotels/resorts nearby.

Reviewed February 10, 2019

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Xin Chào Mr. Thang, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
4.4
Paul from United States
Couple
Deluxe King
Stayed 2 nights in October 2019

Dirty bathroom”

The resort was far from town and taxi was pricy. Although staffs changed my room because of black mold around shower and sink, new room was not better. It took a bit of cleaning by cleaning crew before black mold was removed. The resort is large but felt empty. Hallways lightning is inadequate because they were not on. Staffs were too serious. May be due to lack of smile. Pool Attendants at the bar were more focus on going somewhere else to chat than serving guests. I actually had to go to the bar looking for pen to sign the bill. Should have left the bill unpaid :(((

Reviewed October 10, 2019

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Xin Chào Mr. Paul, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

Responded October 10, 2019
Vinpearl Resort & Spa Hoi An
8.8
Excellent
Hoon from South Korea
Couple
Deluxe King
Stayed 3 nights in May 2017

Excellent”

counldn't have more wonderful vacation than this at vinpearl hoian. good price, shuttle bus, wonderful pool, clean room, most of all, friendly hotel concierge staff who were ver kind and attentive to my questions and requests. I felt that they were trying their best to ensure ourstay comfortable and relaxing. than you for your wonderful service!! If you look for a quite and relaxing vacation, this is a good choice.

Reviewed May 23, 2017

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Xin chào Mr. Hoon , We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
6.4
Good
YOU from South Korea
Solo traveler
Deluxe King
Stayed 2 nights in May 2017

they are not ready yet”

They were not open officially, that's why I stayed in promotion price, though they are not ready for guest at all! staffs were very kind but the new-building smell was too strong to breath,and I even witnessed big size cockroach in my bathroom!! I asked to remove it on the phone but they didn't understand what cockroach means. the staff who was answering the phone wasn't good at english. the place is kinda far from hoi an old city so, whenever we go out, we need to book shuttle but 4 hours before. they gave us a free foot massage coupon for a promotion though booking was always full there for we couldn't use it.-we're 2 but they gave us only 1 coupon. The facilities were not bad but I'd like to recommend you that visit vinpearl hoi an pretty much later....

Reviewed May 15, 2017

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Xin Chào Mr/Ms. You, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
9.2
Exceptional
Van from Germany
Couple
Deluxe King
Stayed 2 nights in May 2017

New property”

First at all the location is really far from the old town and everything!!! Staff at the reception are trainee, need improvements. But the restaurant waiters/waitresses are gorgeous, they always come and ask your needs. With the room we had few issues, safety didn't work when we arrive but fixed after 15 mins. The other issue is abut the lighting of the modem on the ceiling (never seen that anywhere), the green and red LED lights are flashing all the time, it's really uncomfortable at night time, when we mentioned to this problem, they covered with a piece of foil, but to be seen at the other night. Breakfast is plentiful and great!

Reviewed May 29, 2017

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Xin Chào Mr. Van, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
9.2
Exceptional
SUNG from South Korea
Couple
Deluxe Twins
Stayed 2 nights in August 2018

Great!”

This hotel is very clean and new. We had a very peaceful time in there. The breakfast service is also good. Especially vietnam noodle pho was great :) Impressed all staffs are very kind. Wanna visit again! When all facilities(i guess restaurants setting were not finished) settled down.

Reviewed August 14, 2018

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Xin chào Mr. Sung, Many thanks for sharing such a detail feedback about your recent stay with us. It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
8.4
Excellent
Daryl from Singapore
Family with teens
3-Bedroom Ocean View
Stayed 2 nights in December 2018

Spacious Villa with a widespread of food for breakfast”

The villa was very spacious and well decorated. Breakfast buffet was awesome with a widespread of food to select from. A couple of things which we thought would be great to add on :- 1) Phone in the living / dining room. 2) Provision for dryers to dry clothes. 3) Provision of full length mirrors in the room. 4) It was great gesture to provide Christmas cookies but some of these attracted ants. Perhaps those less sweet cookies would be better. Overall, a very great experience.

Reviewed December 22, 2018

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Xin chào Mr. Daryl, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

Responded July 13, 2019
Vinpearl Resort & Spa Hoi An
9.6
Exceptional
Violetta from Poland
Couple
3-Bedroom Ocean View
Stayed 5 nights in March 2023

I recommend the villa with private pool”

The villa with private pool is a wonderful idea - the villa is huge and the private pool with terrace is just perfect. Rooms and bathrooms are big, with everything you need (even umbrellas in case of rain). Breakfast buffet is tasty (a variety of food/drinks). The fitness room is really nice and the Staff is friendly. The hotel area is taken care of and looks beautifully with its green trees, bushes, flowers etc. The were almost no mosquitos there (we could see a mosquito spraying Staff member in action). The only drawback during our stay was the room service which delivered 2 (out of 6) times wrong food to our villa - however, a compassionate Lady from Restaurant delivered extra fruit plate as a compensation afterwards. It is definitely worth the money and I would consider it again in case I come to Vietnam one day.

Reviewed April 01, 2023

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Dear Ms Violetta , Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and services. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests. We're looking forward to welcoming you back in the near future. Sincerely, Director Of Operation Tan Thi Hong

Responded April 01, 2023
Vinpearl Resort & Spa Hoi An
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