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Vinpearl Resort & Spa Long Beach Nha Trang

"The cost of a night is extremely competitive and represents excellent value."

Ting - April 26, 2019
2 Bedroom Pool Villa - Room plan Vinpearl Resort & Spa Long Beach Nha Trang
Lobby Vinpearl Resort & Spa Long Beach Nha Trang
Lobby Vinpearl Resort & Spa Long Beach Nha Trang
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Vinpearl Resort & Spa Long Beach Nha Trang

Lot D6B2, D7A1 – Zone 2 Nguyen Tat Thanh Boulevard, Northern Cam Ranh Peninsula, Cam Lam District - Khanh Hoa Province, Cam Hai Dong, Nha Trang, Vietnam - See map
Free Wi-Fi
See map
Popular landmarks
Benh Vien Da Khoa Huyen Cam Lam 3.61 km
The Shack 4.41 km
Bai Dai Beach 4.44 km
Tram Y Te Xa Cam Thanh Bac 4.65 km
Cam Ranh International Airport 7.66 km
Vietnam - Russia Monument 9.55 km
Diamond Bay Golf Course 10.63 km
Nhu Tien Beach 11.03 km
100 Egg theme park 12.63 km
100 Eggs Mud Bath 12.81 km
Nearby landmarks
National Oceanographic Museum of Vietnam 14.83 km
Vinpearl Land Nha Trang 17.2 km
Nha Trang beach 17.81 km
Nha Tho Nui 19.07 km
Long Son Pagoda 19.43 km
Po Nagar Cham Towers 21.09 km
i resort 21.88 km
Hon Chong 21.95 km
Ba Ho Waterfall 34.73 km
Doc Let Beach 53.02 km
7.1

Very good

Location rating score

Very good location
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Mind - Body
Yoga room
  • Airport transfer

  • Private beach

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money8.9
Distance to city center30 KM
Location rating7.1
Nearest airportCam Ranh International Airport (CXR)
Distance to airport7.7 km

Rooms available at Vinpearl Resort & Spa Long Beach Nha Trang

2 Bedroom Pool Villa
...
  • Room size: 220 m²/2368 ft²
  • Garden view
  • 1 king bed & 2 single beds
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Two-Bedroom Villa - Breakfast Included
...
  • 2 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed
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Three-Bedroom Villa Ocean View - Breakfast Only
...
  • 3 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Three-Bedroom Villa with Ocean View and VinWonders Ticket
...
  • 4 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Four-Bedroom Villa with VinWonders Ticket
...
  • 4 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Four-Bedroom Villa - Breakfast Only
...
  • 4 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Three-Bedroom Villa with VinWonders Ticket
...
  • 3 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Three-Bedroom Villa - Breakfast Only
...
  • 3 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed ...
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Two-Bedroom Villa with VinWonders Ticket
...
  • 2 bathrooms
  • Shower and bathtub
  • 2 single beds & 1 king bed
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Three-Bedroom Villa Ocean View - Full Board
...
  • Shower and bathtub
  • Private pool
  • 1 king bed & 2 single beds ...
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Frequently asked questions

What time is check-in and check-out at Vinpearl Resort & Spa Long Beach Nha Trang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Vinpearl Resort & Spa Long Beach Nha Trang?

Vinpearl Resort & Spa Long Beach Nha Trang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Vinpearl Resort & Spa Long Beach Nha Trang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Vinpearl Resort & Spa Long Beach Nha Trang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Nha Trang with private transportation, the resort can arrange taxi service.

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Explore the neighborhood

What people love about Vinpearl Resort & Spa Long Beach Nha Trang

  • 9.6
    Exceptional

    "Private pool in each villa, worth money."

    Pui

    |

    August 14, 2019

  • 10.0
    Exceptional

    "Absolutely worth the money spent"

    Tu

    |

    January 30, 2020

  • 8.0
    Very good

    "Beautiful beach & lovely resort."

    Catherina

    |

    March 14, 2019

Property ranking|Compared to 1,306 Nha Trang properties
See all rankings
Room size
280 sqm.
Value for money score
8.9/10
Cleanliness score
9.0/10
Service score
8.9/10
Bigger than
99
%
of Nha Trang properties
Better than
95
%
of Nha Trang properties
Better than
95
%
of Nha Trang properties
Better than
94
%
of Nha Trang properties
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Overall rating:
8.4
Excellent
810 reviews
Cleanliness
9.0
Facilities
8.3
Location
7.1
Read all reviews >
What travelers say they love:
Simply excellent place, highly recomended!!!
Jose from Vietnam
Family with young children
More about Vinpearl Resort & Spa Long Beach Nha Trang

More about Vinpearl Resort & Spa Long Beach Nha Trang

Well-placed in the beaches, restaurants, sightseeing area of Nha Trang city, Vinpearl Resort & Spa Long Beach Nha Trang provides a most conducive spot for you to take a break from your busy days. With its location just 30 KM from the city center and 9 KM from the airport, this 5-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Vinpearl Resort & Spa Long Beach Nha Trang, the excellent service and superior facilities make for an unforgettable stay. Top features of the hotel include 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

The hotel features 200 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, free welcome drink. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as outdoor pool, massage. Discover an engaging blend of professional service and a wide array of features at Vinpearl Resort & Spa Long Beach Nha Trang.

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Most talked about facilities

Swimming Pool
8 mentions
Beach
6 mentions
Food & Dining
4 mentions
Breakfast
1 mention

What they offer

8.0
Very good

"This resort is truly epic and lucurious."

Karen

|

September 16, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Buffet

Restaurants on site

Xavana 1
Cuisine:International
Menu:A-la-carte
Xavana 2
Cuisine:International
Menu:A-la-carte
Sea Gate 1
Cuisine:International
Menu:A-la-carte
Sea Gate 2
Cuisine:International
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Vinpearl Resort & Spa Long Beach Nha Trang from real guests

Overall rating
8.4
Excellent
From 810 reviews
8.9Cleanliness
8.9Room comfort and quality
8.8Service
Agoda Reviews (669)Booking.com Reviews (141)
Rating via Agoda8.4
/
10
Cleanliness9.0
Facilities8.3
Location7.1
Service8.9
Value for money8.9
High score for Nha Trang
Rating
9+ Exceptional (162)
8-9 Excellent (98)
7-8 Very Good (70)
6-7 Good (15)
<6 Below Expectation (34)
Time of the year
Mar - May (76)
Jun - Aug (81)
Sep - Nov (94)
Dec - Feb (128)
All guests (669)
All room types
All languages

Show reviews that mention 

Showing 379 verified guest comments
12345
10.0
Exceptional
Michael from United States
Family with young children
3-Bedroom Ocean View Villa with Private Pool
Stayed 1 night in September 2018

A perfect getaway from City life”

I booked a Villa here at Vinpearl Resort and Spa Long Beach Nha Trang for the sole purpose to get away from the busy and congested city of Nha Trang. This resort is located further down South near Cam Rahn. I booked the 3 Bedroom Villa with private pool and Ocean view. The single story villa was a 3 bedroom, 3.5 bath, full kitchen w/ a island, dining area with a long dining table that seats 8, and has a small living area as well. Was well worth what I payed for and the Ocean view is PRICELESS.

Reviewed October 02, 2018

Dear valued guest, Thank you so much for taking the time to give us your feedback on Agoda. We are very happy to hear you enjoyed our resort and we thank you for taking the time to review us. Hope to welcome you back to Vinpearl Resort & Spa Long Beach Nha Trang in the near future. Best Regards, Hoang Pham- General Manager

Responded October 03, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
9.2
Exceptional
HYUNG from South Korea
Group
4 Bedroom Pool Villa
Stayed 3 nights in August 2019

Perfect resort for families”

I stayed Vinpearl long beach for 3 nights with my whole family(6 adults and 3 children) Everything was perfect except for the distance to the Nha Trang City. It took almost 40 minutes to the downtown and it could be a significant disadvantage. However, we all loved our resort. Clean and safe facilities, kind and gentle employees, great views and landscape. There was nothing to complain. Especially I'd like to praise Korean female worker. Her name is Su-Jeong, Huh. She helped me so much that I could handle small problems in there. On the second day, my pool's lights went out. So I asked to fix them. Two male workers came to my pool and tried to fix 3 lights but only two lights turned on. They said sorry. I didn't know what to say because I saw them doing their best to fix the problem. I was so moved by their attitude. To me, Vinpearl long beach was very close to heaven.

Reviewed September 05, 2019

Kính gửi Quý Khách Chúng tôi xin gởi lời cám ơn chân thành đến gia đình vì đã lựa chọn Vinpearl Resort and Spa Long Beach Nha Trang cho những trải nghiệm đặc biệt của gia đình mình, và đã không ngần ngại chia sẻ những trải nghiệm này cùng với khách sạn. Chúng tôi rất lấy làm vinh hạnh khi nhận được những lời khen ngợi. Đánh giá của gia đình về thái độ phục vụ của đội ngũ nhân viên là động lực tinh thần tuyệt vời nhất giúp khách sạn không ngừng nổ lực kiến tạo những dịch vụ đẳng cấp và trải nghiệm khó quên đến Quý Khách hàng. Rất mong trong thời gian không xa, khách sạn lại có cơ hội chào đón gia đình mình quay trở lại. Trân trọng, Nguyen Trát Luân Tổng Quản Lý

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Vinpearl Resort & Spa Long Beach Nha Trang
9.2
Exceptional
Swan from Malaysia
Family with young children
Three-Bedroom Villa - Breakfast Only
Stayed 3 nights in January 2018

Worth The Value ”

An excellent place to spend your time , if you are looking for a quiet and relaxing holiday , that was our main for this trip . I am SUPERB impress with the entire landscape of the resort , the staff service , everything was great . The only down point was it's abit far from the town , and the food choices is not that much . Other than that , everything was great . I will still go back if I were to travel to Nha Trang again .

Reviewed March 07, 2018

Dear Swan, It is great to hear that you really enjoy your stay in Vinpearl Nha Trang Long Beach Villas. We are planning to improve our F&B, entertainments as well to raise up guest satisfaction. We also have a great plan to equip more shuttle bus to city center. Once again, thank you for staying with us, and we hope that the travels will bring you back to Vinpearl soon. Warm regards, Hoang Pham General Manager

Responded March 31, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
8.4
Excellent
Chan from Canada
Group
3-Bedroom Ocean View Villa with Private Pool
Stayed 3 nights in April 2018

nice and helpful staff”

Although the staffs doesn’t speack really well english, but they are still helpful and nice! Hotel little far away to city. If you planning to get away from the city, this is definitely a good choose. As their name long beach villa, their beach is really long and clean. For sure will come back for another stay if i visit nha trang.

Reviewed April 23, 2018

Dear valued guest, Thank you so much for choosing to stay with us for your vacation. We are very glad that you had wonderful time at our hotel. Your compliments are of great value to all of us. As your comment, our Hotel have some course for staff to train and improve English. We all look forward to welcoming you and your family back in your next visit to Nha Trang. Yours sincerely, Hoang Pham - Genneral Manager

Responded April 27, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
6.0
Lena from Canada
Family with young children
2 Bedroom Pool Villa
Stayed 5 nights in January 2019

Nice resort but short on amenities and food is somewhat lacking...”

We visited the Vinpearl resort in early January and although the grounds were nice and our villa quite spacious with 2 bedrooms and a pool, for the amount that you pay, there are much nicer resorts to be had elsewhere in Nha Trang. Go to the Mia Resort instead! Other than just a pool for entertainment, there is nothing else to do at this resort. There are no organized tours to Nha Trang other than a trip to a shopping plaza, and the beach is not usable due to the high waves and the rough waters. The food at the resort is good for breakfast, but for lunch and dinner there isn't any other options other than room service and the buffet at dinner (which does not offer very good food choices or quality of food). The staff tried their best to be a 5 star resort, but the Vinpearl is more of a 3-4 star resort if compared to North American standards. Special thanks goes out to Bao, Hong and Moon at the front reception desk who did an exceptional job at the resort!

Reviewed January 15, 2019

Dear valued guest First and foremost, I would like to express my gratitude for spending time sharing your constructive review about your stay with. It is good to know that you loved our beautiful accommodation, grounds and our staff; however, it is with regret to read about the shortcomings that you experienced and I sincerely apologize for all the inconvenience caused to you. I hope this will not detract your overall perception of Vinpearl Resort &Spa Long beach Nha Trang, and that you would consider staying with us the next time when you visit Vietnam. Best Regards, Tran Hung- General Manager

Responded March 05, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
9.6
Exceptional
Jose from Vietnam
Family with young children
3-Bedroom Ocean View Villa with Private Pool
Stayed 3 nights in May 2019

Special place for Families”

Excellent place for families, very big Villas that exceeded my expectation, clean swimming pool and nice beach!! Staff super supportive specially Mr Khoa in the restaurant, he is profesional and very kind, please ask for him whenever you come to the resort. simply excellent place, highly recomended!!!

Reviewed May 20, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tran Hung- General Manager

Responded July 01, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
9.2
Exceptional
Hin from Hong Kong
Group
3-Bedroom Ocean View Villa with Private Pool
Stayed 1 night in May 2018

Exceptional”

We are staying in a house with a private pool, the view is stunning, and we can walk directly to the beach from our house in a short distance. The staffs there are really nice. However, the location is quite inconvenient, suggest buying some snacks/food before going to the resort.

Reviewed August 18, 2018

Dear Hin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hoang Pham- General Manager

Responded August 19, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
9.6
Exceptional
Amelia from New Zealand
Family with teens
2 Bedroom Pool Villa
Stayed 6 nights in April 2019

Beach holiday ”

Great location Huge resort Villas are huge and having your own pool is great Shuttles run you around al over the resort Breakfast has a great selection Only down side dinner options are few Buffet at the resort or room service Room service menu needs to be bigger especially if you staying longer

Reviewed April 29, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tran Hung- General Manager

Responded July 04, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
9.2
Exceptional
Oi from Hong Kong
Family with young children
2 Bedroom Pool Villa
Stayed 3 nights in October 2018

Staff are good ”

Staff are very nice there. Some of the staff speak English very well. Many Korean travelers and they are nice to talk. Staff in kid zone is very kind, help my gal to make hair style making her so happy. Living room in 2-bedroom suite is big! Kids can run and run around. Clean in suit and around the villa. Breakfast is ok but dinner buffet(need to pay) isn’t good. They restrict people to buy food or drink and eat/eat in suite; otherwise will be charged for USD 50! This seems not good only! Swimming pools( private and public) are good but can’t enjoy the beach because of big wind and big wave.

Reviewed October 26, 2018

Dear Mr/Ms Oi Thank you very much for taking the time to write your review on Agoda. We are glad to know you had a memorable stay and as well as services met your expectations. I will definitely share your feedback with my colleagues, who work tirelessly to make our guests stay as memorable as possible. We were highly appreciated your comment regarding othe food since it will help to improve our service It was indeed a pleasure having you as our guest, and we very much look forward to welcoming you back again. Best Regards, Cong Dung- General Manager

Responded October 26, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
9.2
Exceptional
Ting from Hong Kong
Family with young children
2 Bedroom Pool Villa
Stayed 6 nights in April 2019

Excellent resort- value for money”

The property is excellent. Clean, modern and spacious. The cost of a night is extremely competitive and represents excellent value. Very close to airport and ideal for a quiet getaway. The staff training needs a lot of work though. They are very inconsistent. Evident through the breakfast served whereby I had 5 days of oatmeal porridge and everyday tasted different, runny, thick, salty and not much oatmeal. The reception also needs some staff training as they insisted that I should pay for room service with my card though I had deposited pre authorisation with them on my credit card. The room service menu could be improved given most stays around a week and no choice outside. However, if you want a special treat, head to Mia hotel, Le baia restaurant. Excellent service and food.

Reviewed April 27, 2019

Dear valued guest, We appreciate your comments regarding your stay at Vinpearl Resort & Spa Long beach Nha Trang. We thank you for your compliments regarding your stay with us. Your nice commendation about our authentic facility . The issue you encountered has been immediately shared with management, and we are addressing this in our re-training program to provide you a better experience. Once again thank you for your valuable feedback and sharing your experience. We look forward to serving you again in the near future. Best Regards, Tran Hung- General Manager

Responded July 04, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
10.0
Exceptional
Tu from Vietnam
Family with young children
2 Bedroom Pool Villa
Stayed 1 night in October 2019

Greatest Stay, cleanest place, nicest private pool. We all loved”

Pros: Stunning villas, resonable price, private pool, nice beach, good breakfast, hospitable staff, clean as home Cons: nothing. Absolutely worth the money spent

Reviewed January 30, 2020

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nguyen Trat Luan - General Manager

Responded January 31, 2020
Vinpearl Resort & Spa Long Beach Nha Trang
7.2
Very good
Thai from Vietnam
Family with young children
2 Bedroom Pool Villa
Stayed 3 nights in February 2019

Not a 5 star”

Plus point is spacious and nice decoration villa. However we found more minus points. 1. there is only one restaurant in the resort serving just buffet whole day. If you want ala carte, you just can order in-room menu with limited choices. 2. Beach is not clean and no any sunbath chair on it. 3. Dont try cocktail in the pool bar. 4. Only complimentary drinks in mini bar. Even no wine glass in the room. 5. Not all the staffs are friendly and attentive at a 5 star standard.

Reviewed February 10, 2019

Dear valued guest, We appreciate your comments regarding your stay at Vinpearl Resort& Spa Long Beach Nha Trang, and regret that your experience did not fully meet your expectations. Once again, thank you for sharing your comments with us. The issue you encountered has been immediately shared with management, and we are addressing this in our re-training program to provide you a better experience. Best Regards Tran Hung- General Manager

Responded March 05, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
8.8
Excellent
LO from Hong Kong
Group
4 Bedroom Pool Villa
Stayed 2 nights in March 2019

Enjoyable stay in here”

I love to stay on their private beach and the 4-bedroom villa is pretty clean and comfortable. The view from our private pool is awesome. The facilities is good enough for 2 days stay. The only one thing need to improve is the reception staff is not friendly and I cant feel she welcome us and cant see her smile during the check-in time. I hope I can see the difference when i visit here next time.

Reviewed March 05, 2019

Dear valued guest, We appreciate your comments regarding your stay at Vinpearl Resort & Spa Long Beach Nha Trang and are very happy to hear that you enjoyed to stay here. Please rest assured that what you mentioned in your review does not reflect the high standards we have set for ourselves. The issue you encountered has been immediately shared with management, and we are addressing this in our re-training program to provide you a better experience. Once again thank you for your valuable feedback and sharing your experience. Best Regards Tran Hung- General Manager

Responded March 08, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
8.0
Excellent
Ky from Vietnam
Group
3 Bedroom Pool Villa
Stayed 1 night in August 2018

Great experience, but not as great as Vinpearl Discovery”

The staff here is extremely friendly and attentive. However, it’s 30 minutes driving from downtown. An only way to entertain at here is beach, or you can book tours at the resort.

Reviewed August 18, 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hoang Pham- General Manager

Responded August 19, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
10.0
Exceptional
Rebecca from Australia
Family with teens
2 Bedroom Pool Villa
Stayed 4 nights in September 2017

Exceptional”

this was quite possibly one of the best places I have ever stayed, the staff, accommodation and resort was amazing. I would highly recommend this to all. :)

Reviewed October 07, 2017

Dear Rebecca, What a fabulous review you have shared on your recent visit to our new Vinpearl Nha Trang Long Beach Villas! I am very pleased to know that you are overjoyed with services and design of the resort. I trust your travels will allow for a return to our Resort and hope that we can create another fabulous visit. Hoang Pham General Manager

Responded March 31, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
10.0
Exceptional
DAVAASUREN from Mongolia
Family with young children
2 Bedroom Pool Villa
Stayed 4 nights in January 2019

Just very super resort”

We really enjoyed this place. Very excellent service, and environment. Such a perfect resort for everyone who want to take a enjoyable vacation.

Reviewed January 31, 2019

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Tran Hung- General Manager

Responded February 26, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
6.0
chi from Hong Kong
Group
2 Bedroom Pool Villa
Stayed 1 night in October 2018

Not living up to a 5-star hotel standard”

Villa is spacious, however that's the only advantage. The resort has three restaurants in total as stated on its website but only two of them were operating (one for snacks and drinks and another one for buffet). For the amenities in the villa, I think the management should at least consider to provide some cups and tableware which we could not find any during our stay (probably because of their policy that no outside food or beverage allowed) . For the facilities offered, the gym and sauna is fine. As for the beach just next to the resort, it's good. The "tuk-tuk" transfer service within the resort is what disappoint me the most. It took us more than 30 mins time to wait for the "tuk-tuk" to come and pick us and the communication with front desk was really inefficient that it took 3-4 calls for them to find someone who understand basic English! The room service (dining) was poor. Delivery of food took nearly 1 hr 30 mins and wasn't hot enough (could barely call it warm).

Reviewed October 28, 2018

Dear Chi Thank you for spending time to writing your feedback We appreciate your comments regarding your stay at Vinpearl Resort &Spa Long Beach Nha Trang and please let me first and foremost apologize for the shortcomings you experienced. Please rest assured that what you mentioned in your review does not reflect the high standards we have set for ourselves. The issue you encountered has been immediately shared with management. We thank you for identifying the improvement in the food quality and I have worked with our Executive Chef to address the issue. Regarding your comment about the English skill of our staff, we are constantly providing English classes for our colleagues to improve further. Once again thank you for your valuable feedback and sharing your experience. We look forward to serving you again in the near future. Best Regards Cong Dung- General Manager

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Vinpearl Resort & Spa Long Beach Nha Trang
8.4
Excellent
Su from South Korea
Family with young children
3 Bedroom Pool Villa
Stayed 2 nights in December 2017

Lovely vacation”

We booked 3 bdroom villa with full board. pros- Meals were not bad at all, quiet and clean beach, new and clean villa... cons- Staffs' English was poor especially in the restaurant, check-in staff was not so friendly 비수기처럼 조용해서 오히려 좋았고, 해변도 나트랑 시내보다 깨끗해서 좋았어요. 풀보드로 갔는데 식사도 생각보다 만족스러웠습니다. 한국인분들한테 인기있는 리조트같은데 제발 여행다니면서 말좀 조심합시다. 특히 애데리고 다니는 젊은 엄마들, 다 조용히 쉬는데서 애티튜드 너무 거만하고 보기 싫었어요.

Reviewed January 02, 2018

고객님께, 피드백을 남겨주셔서 감사합니다. 저희 호텔에서 더 즐거운 경험을 하셨기를 바라지만 서비스 개선이 필요하다는 피드백을 주셨습니다. 저희는 고객 여러분들에게 최고의 경험을 선사하기 위해 노력하고 있습니다. 고객님의 경우에는 저희가 부족했던 부분이 있었습니다. 고객님의 신뢰를 회복할 수 있는 기회를 주신다면, 수많은 저희 고객들이 좋아하셨던 최고의 서비스를 경험하실 수 있도록 최선을 다하겠습니다. 감사합니다. Hoang Pham General Manager

Responded March 31, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
8.8
Excellent
Yumi from China
Family with teens
2 Bedroom Pool Villa
Stayed 1 night in March 2018

A fantastic stay ”

It’s really nice to stay here with the clean villa and beautiful view. The only minor thing I need to mention is that the staffs’ efficiency is quite poor. Hope they can deal with everything quicklier next time.

Reviewed March 10, 2018

Dear Yumi, Greeting from Vinpearl Nha Trang Long Beach Villas and thank you so much for sharing your experience with us. We are so happy you enjoyed our villa facilities and the atmosphere of our resort. We are trying our best to improve the speed of service and we hope that the travels will bring you back to Vinpearl so we have another chance to make your stay memorable. Warm regards, Hoang Pham General Manager

Responded March 31, 2018
Vinpearl Resort & Spa Long Beach Nha Trang
8.0
Excellent
Karen from South Africa
Solo traveler
3 Bedroom Pool Villa
Stayed 2 nights in May 2019

Breathtaking hotel”

Made the 'mistake' of booking a three bedroom house for 1. Was breathtaking. A whole house and pool. One of the most beautiful places I have ever stayed. Staff are pretty rude and food at restaurant for foreigners not great. But that is just the region I feel. This resort is truly epic and lucurious.

Reviewed September 16, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nguyen Trat Luan - General Manager

Responded September 17, 2019
Vinpearl Resort & Spa Long Beach Nha Trang
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