Very pleasant stay at Vin Pearl”

It was an absoluately satisfactory stay for our family. It would be nice choice for the family with kids like us. Unlimited access to amusement park and water park is a good fun for kids. Staffs are nice, but a little lack of English speaking skills. Sometimes had difficulty to communicate. Compared to Vinpearl Resort, Nha Trang Bay Resort where we stayed is new and clean, but it has smaller pools and relatively less variety(ie. no kids club). We had to pay extra charge to put our kids to kids club when we play golf. Kids club turns out pretty boring even if they had some simple activity from time to time. My 10 and 6 years kids seem to feel bored. Golf club was really nice and cheap. Wish we had more time to play. Overall, our stay at Nha Trang Bay Resort was really pleasant, and wish to visit Vinpearl resorts in other cities. Great fun!

Ideal for family holidays with kids”

If you can get a good family package including Vinpearl Land, transfers and food, then Vinpearl is an ideal resort to spend a week with your whole family. It is a huge resort with lots of things to do for kids and teenagers. The beach and water are cleaner than on Nha Trang main beach. The rooms are good, staff very friendly and helpful. What we liked: The Chinese restaurant at Ocean Hill, good food, friendly staff, good experience. What we liked less: All the restaurants on the island seem to offer a seafood centered menu, not much choice for vegetarians. Several times we had to wait 20 minutes for the shuttle. What shocked us: There was some inconvenience when we arrived and the supervisor Mrs. Thao offered us a free transfer back to the airport to make good. When we checke-out the free transfer wasn't entered in the computer. It didn't matter about the money, it just shocked us that at such a well-organized resort such an akward mistake could happen.

Very Nice Place”

We were very happy at Vinpearl Resort & Spa Nha Trang Bay. Hope improve transport when we move from hotel (villa) to main land. Tuk Tuk car is not enough to move. Others are very nice!!

Good choice! ”

I stay second time! I stayed in danang vinpearl before, that time is good memory for me! So i choose this time vinpearl again :) if i dont choose that hotel nah trang trip will be a little disappointed(because of weather etc) but the hotel is clean, tuktuk and speed boat service is useful, vinpearl land waterpark is amazing, everybody is kind also hotel is luxury and beauty! I wanna call vinpearl is good choice in vietnam! They care for guest delicately! They set all kinds of things in the room :) thanks again and i will stay ur hotel in the future!

great place for a technology detox, friendly staffs”

the hotel was on a private island, making not very accessible if there is no airport transfer. my mom and i weren't able to get an airport transfer as the hotel stated that they would only be able to let us know on the day of check-in. ended up spending about SGD20 to travel from CXR to the resort (bus + taxi). would highly recommend a max. of 4D3N stay at the resort if you plan to stay on the island. *unless you plan to travel out to Nha Trang and explore, else 4D3N is more than enough for a tech detox as it gets pretty boring after the 2nd day. staffs were more than willing to help and escort us to our destination within the private island itself, i would say that there isn't much variety in-terms of the food served in their restaurants, would much prefer room service to their SGD26(ish?) dinner buffet. but if you plan to order room service, THEIR CHICKEN/BEEF PHO IS A MUST MUST MUST TRY!

Room and full board review in nha Trang bay resort hotel.”

Vinpearl nha Trang bay is well managed and worth your much to stay there!! Air quality is excellent!!! I will go back in the future!!!

Very nice hotel but lack of english is a problem.”

It was a great hotel with luxurious facility. They had beautiful private beach with very soft sand unlike main land nha trang beaches. The whole hotel was maintained very well constantly cleaning and making it nice for us to stay. BUT AS A FOREIGN GUEST WHO CAN NOT SPEAK VIETNAMESE, IT WAS VERY DIFFICULT TO COMMUNICATE IN MANY ASPECTS. I do not expect all staff to be fluent in english but staff working in the reception area should have at least one fluent ENGLISH speaking person on spot. Their lack of english created many confusions during my two nights stay (i extended one more night). I will absolutely love to stay their again but i do think they need to have some more staffs with english fluency since they have more foreign guests visiting.

It is suitable for family with kids”

1. Good facilities and you can enjoy holiday for all members. 2. It takes long time to go from mainland to Vinpearl Island, then to your villa and to Vinpearl Land. I feel Vinpearl's service is not good as past years when hotel guests could be treated more privileges (Now only one gate to Vinpearl Land and it takes lot of time to get to Vinpearl Land or anywhere within the Island). It is too crowded at restaurant especially in the morning (breakfast) and the food is not so various that you could choose. It is same for everyday. 3. If you book via agoda, please note that you need to pay extra fee to get ticket to Vinpearl Land.

The staff are so friendly and very helpfull they wil go out of their way to accomidate you.. ”

My daughter had an accident and the staff, managment and medical team took very good care of her. I was accomidated by Kaylee -GRO to a private hospital on the mainland and had X-rays done. The whole thing was covered by the vinpearl spa and resort team! Keylee made my daughter and feel safe and comfortable. Such beautiful people. Thank you to all the staff for a unforgetable experiance.

The best vacation spot”

I think Vinpearl Resort & Vincent Pearlland is a world-famous vacation spot. hotel staff are very friendly. And the staff on the first floor reception speak English well. If you are good at English, you will be very comfortable, even if you do not, you can get everything you want with just a Google Translator. It was the best of my trips. I'd like to go again.

Good hotel, but not worth the money”

Spent a weekend in this hotel. Overall, the experience is fine. But i think its just not fit with the money i've spent. So, first of all, the food here is overpriced and not tasty (and you can only eat in hotel restaurant, since its an island). Though in Diving Club restaurant in Nha Trang it wasnt tasty as well - I dunno, maybe they just cant cook good in Nha Trang. Secondly, there are many Chinese and Russian, almost all of them with kids - since Vinpearl Park is nearby. So it is definitely not a calm place to relax. And this kids will accompany you everywhere - check-in, boat, hotel, bus - everywhere. Thirdly, service is not so good. We've got ants in the room number. After cleaning we received only one towel. Food delivery service forgot to bring rice and sauce. At 19:00 some woman started continuously dinging into our door and waked me up - just to give me 2 small chocolates 0_o Vinpearl Park has some problems also. Overall - try to choose another park, maybe HK disneyland

We got stomach & respiratory infection after swim at Vinpearl Resort & Spa Nha Trang Bay after Storm”

We arrived at the Vinpearl Resort & Spa Nha Trang Bay 1 day after the Nov 18th deadly Tropical Storm Toraji (#8 in VN) that caused landslides, torrential rain flooding damages to Nha Trang & the resort to start our 7-day (39th anniversary) & vacation also to face 3-day shut-down isolation of the island in the coming of the potential typhoon Usagi (#9 in VN). No transportation between island & land. After the swims on the Nov 20th, early 6am morning & late pm, my wife smelled sewages on the beach; and later that night until early 1-2 am she had nausea and vomiting with low-grade fever. We both had irritating throats with coughing and running nose. Thanks to Ms. Thao's follow-ups, who is in charge of Guest Relation, and the care of doctors of Vinpearl Nha Trang Resort medical staff who provided quick checkups and medications, we both got better in time for our trip to safely return home, San Diego, California. PLEASE DO NOT LET PEOPLE ENTER BEACH WATER CONTAMINATED WITH FLOOD STORM.

Excellent resort with a job to do”

We choose this 5 star resort because we wanted to spoil ourselves for 5 days before going og Ho Chi Minh City. The Island and the resort is very impressive and little paradise. It is like an other planet compaired to the noisy and dirty Nha Trang. We were every disapponted when to the Vinpearl center at the mainland before sailing to the Vinpearl island and the resort. The welcome was extreamly unpersonal it felt like arrive to the immigration center in an airport. Most of the staff did not speak english very well either. When we finally got to our house the were not welcome at all, only a standard letter from the manager. In the refrigerator the where 3 soft drinks for 7 guests and no fruites etc. Our house was very nice and had a lovely pool area, but we where not to impressed by the cleaning at the fist day. However we had a wonderful stay and enjoyed the excellent facilities. The restaurants were very good but very focused on the asian kitchen.

Beachfront villas awesome ”

Beachfront villas are great loads of space and private pools. Staff are good. Vinpearl Island great the only shame was they charged us for the cable car even though we were already on the island. Would be good to have. Price for guest on the resorts. We will be back. Love it it though there

Nothing can beat this hotel”

I want to thank you Agoda for offering this hotel in your website. Vinpearl made my vacation a memorable one. I never regret paying this much coz they have everything. 4days is actually not enough to roam around the Island of Vinpearl. I really love my stay. Will aurely come back wz my Mom and my kids.

Will definitely come back for more!”

Fantastic location on Hon Tre island. Magnificent beach: warm and calm sea that you can swim in the whole day long. Food are excellent with tons of varieties. Staff are polite, friendly and very helpful. Very clean. It's a definite 10/10

Great place for family trip”

We stayed 3 nights and were very satisfied with the hotel itself, but Vinpearl Land. Due to full-board, lunchbox on the day of visiting the Vinpearl Land was given to us and we were happy with their gesture. However, it turned out that there were ridiculous and frustrating miscommunication between the hotel staff and the land staff. The land staff stopped us at the gate and told us that the outside food is not allowed even though I explained the whole story at least three times. My family were stood there for about 1 hour for nothing while they were speaking on the phone in Vietnamese. Eventually, we went through the gate but no one said "sorry" for wasting time and nasty feeling...... We had another absurd hiccup exactly at the same place due to unexpected miscommunication that I do not even want to mention more. The hotel itself and facilities are quite satisfied but they are not the only reason why the majority of visitors go to the island. I think they need a control tower

nice hotel in hontre”

everything is good. nice service, nice pool, nice breakfast, nice beach about 40~50min to nha trang city. acceptable. not bad

Above average”

As a flight attendant, hotel room is my second home. Having the chance to travelled the world n staying at many different hotels either for work or leisure. Vinpearl resort n spa nha trang bay have got to be the worst hotel with their customer service of a 5star rated hotel ever! The hotel got all the facilities n situated in a great location but the managements of the resort need a major change. First of all, train your staff with a customer service skills to be align with the 5star standard. Most of your staff r r Secondly, Organisation of the transportation is a must!!! Its a holiday island but there's so many restrictions to the use of the facilities of the hotel that makes it so inconvenient for the guests. Swimming pool closes at 6pm, the beach is full of rubbish. Overall, bad experiences, definitely no returning nor recommending this place to any of my friends or family to stay here. Better staying on the mainland of nha trang, which is much more convenient and cheaper.

We like this hotel very much, very good services, very convenient ”

Prefer all of you stay at least two days if you would like to go vinpearl land... As hotel guest you can buy the tickets in front of the counter and then you can in and out vinpearl land by scanning your face...