Front staff very dissapointing”

Overall about the hotel is so gooooooooood! The room was very nice and clean. The gym and swimming pool are good also. And the breakfast was so delicious and has variety of foods. But not the front desk staff. Not so friendly and welcome the guest to check in and check out. They did not provide more details and promote about the hotel. We as a guest had to call them and ask everything. Quite disappointing thinking the staff are just quiet like that.

Recommended but”

- My booking in Agoda state include breakfast. When arrived at hotel no breakfast include, have to pay for breakfast. Remove breakfast included at agoda web. Im not satisfied with this

Noisy Neighbors and Loud Singing from the Food Court Across the River”

Someone should caution the Food Court opposite the river. They were screaming until 12 midnight. A noisy guest was banging on god knows what in the middle of the night in the room next door. 0625 i believe / 0628 i am not sure.

travelling for business trip”

It's a nice hotel n location is just 3mins away from Titiwangsa monorail. The nice thing is opposite with very delicious halal seafood which their recipe are chinese style although its a bit pricey. The facilities is clean & spaceful.

Satisfactory”

Nice hotel but swimming pool for kids is to small.

Near to LRT Titiwangsa”

Good location to LRT Station. However, parking space is quite tight going in and going out from the underground parking area. A bit busy at night around the area.

Love the hotel”

clean and friendly environment.

Nice hotel, good price, 10 minute walk to monorail. ”

Decent gym. New hotel. Clean rooms. Very good and popular Chinese seafood restaurant across the street. You’ll need the public transportation (all close) to get to any excitement.

Good hotel ”

Stayed one night here. Hotel has just been refurbished so looks new. Room was clean and comfortable. Had buffet lunches here and while the choice was limited - the dishes were tasty. Location is conveniently near restaurants and central KL.

value for money”

this hotel is value for money, nice food and breakfast, alots of choices, nearby lrt, easy to find food for food hunter, good space for the room, clean, and the mattress is comfortable.., i recommended this hotel to all visitors..

Always my favourite”

This is the second time atay at this hotel. Convenient to get Grab, nearby to alot of places. Most of all, the cleanliness of the accomodation! Love the view. Will come back again in future when my company organise future convention.

Excellent”

Checking in was smooth. The facilities in the room was up to my expectations. Very close to the station like 2 mins. Food was good :) Probably the only thing to note is the karaoke next door can be a little too loud for someone sensitive and you can hear the train too. As for me it's not too bad. I enjoyed my stay. 😊

it's bad to know that there is a chargeable WiFi amount RM50+ when I check out. ”

The staff should inform customers there are two types of WiFi, one is free and one is not free. The staffs are not friendly when I check in. No smiles at all on their faces.

Wait time to check in”

Even when I check in far later than my actual check in time, rooms will not be prepared & i have to still wait. At times you have to change room types, from non smoking to smoking room in order to further extend the wait time.

very bad servis”

i first time stay here but i not satisfied because their management...i booking from agoda, then i stay there 1 night only but i want breakfast in the morning suddently their cafe management told me i cannot breakfast because i booking room only... i have proof from my booking have a breakfast!!!!!!!

Reliable for that last minute hotel stay.”

Vistana has been a household name for sometime, but I believe they have recently upgraded the hotel which makes it look brand new. I booked a room on a whim for a 2 nights off, and it was very pleasant. For the price, the service was seamless, and the breakfast buffet was better than alot of 5 star hotel. I am a breakfast-buffet snob, so I was very impressed with the spread (western and local Malaysian options), but as advice, I would recommend the local dishes like the roti canai. Also, best to have breakfast earliest possible because it takes some time for the staff to replenish but can't complain much given that it comes with a cheap price tag. The only complain I have is the parking space below the building which is quite hopeless and done in a very silly layout. Big car-owners need to be wary because a slight wrong turn will scratch or make a dent.

Very good”

Keep it up!

I love Stay Here”

Next, I will stay here again.

best location”

location is good, near bus station and LRT station. breakfast is good only bad side is LRT is near, you can hear noise in the deep night bcs the train still working

great hotel with great location, great staff and facilities”

pro - the check in was fast, they attend our baggage with full comitment easier for me since i'm travelling with small kid, the breakfast was delicious almost everything they serve suit to my taste, the room was ok, hot water also ok,ironing is provided in the room. i'm checking out quit late but they dont extra charge me.it was a pleasant stay.definately will come back to this hotel if i'm traveling to kl. con - the bed is not super single size, they dont provided menu in the room so not sure if we can buy dinner in house, so i'm ordering dominos for dinner