Lovely view and wonderful staff”

it was wonderful stay. the sight of penang island from the top floor of the hotel is beautiful and breath taking. very near to the famous nasi kandar in penang. just five miniute drive from the bayan lepas international airport. it is also nearby the shopping complexs, bukit jambul, queensbay and quite nearby to penang bridge. will stay again for next trip.

Reccommended”

Nothing to complain since we just stay for a while, but first of all.. the room cleanliness is A, bathroom especially the shower room is very nice.. love it because its cozy and shower with warm water while having me time as a mom in there is heaven! the room are so very comfortable even my kids are happy that they having fun with their own activity inside the room! while husband having a nap without being disturbeb by our kids.. is it too hard to find food around? Nope... a lot of food stall and restaurant around the hotel.. btw, its Penang! no need to worry about foods! Again.. thanks ac hotel.. we do enjoy our stay there 😊

Lovely Hotel”

i love this hotel, surrounding was great, the rooms were big, i went with 4 friends and stayed in a family suites. it has 3 rooms, fst room with king size bed, second room with queen size and third room is single bed. it definitely can fits many people. it located in bayan lepas, it quite far away from george town, komtar and batu ferringgi. but it is near from queensbay mall, the largest shopping complex in pulau pinang.

Nice hotel with good service”

quite difficult to get there since no clear sign board guiding us non penangites, but thanks to mr. Google map, we manage to get there with ease. But the cars were not so lucky and had to drive around up to bayan lepas and ask people for directions. The check in was fast and the staff made it easy eventhough there was quite a long que. The room was okay and clean, with bathtub in bathroom. Please remember to slot in your room key card into the card slot in the elevator before you press the desired level. Otherwise you will not be going anywhere. I like the variaties they offered for breakfast, especially the veggie lasagna. Yummy!

lovely hotel”

fantastic hotel which represented the moment of madness among us because the location of the hotel is strategic and easiest for us to go to Bayan Lepas International Airport and shopping complexs.the hotel also offer privacy and freedom and ensuring your privilage to choose which services do you want. i don't think there is any difficulties for the customer to reach the hotel.Therefore this hotel should be your first choice hotel if you ever visit Penang.

Great location, new hotel with great service”

Overall wonderful experience. The hotel was newly renovated and the service was superb. We had a beautiful room facing the golf course, on the higher floors. Breakfast was adequate, with good juices and coffee provided. Close proximity to Georgetown and Bayan Lepas. The Bukit Jambul shopping complex is walking distance away. Overall good stay and we will be back soon.

Nice and clean hotel”

This hotel is just bought over by YTL company and its just finished renovating so everything is new here. The 3 bedrooms are big with king size mattress. 2 of the bedroom comes with bathroom and only 1 is without bathroom but the public bathroom is just outside of the rooms. The suites comes with a dining area with tables for 6 and living area comes with a sofa + 51 inches lcd tv. Also there is an extra reading and ironing room for your comfort which is equip by coffee. All the area comes with aircond unit to ensure the area is keep cool during your stay. The only shortage is it doesn't comes with a kitchen. Others than that I'm satisfied with this suites. To reach the apartment suites, you will need to take the lift from the lobby to 2nd floor where the pool is located and than change lift to excess to the apartment block with your access card so the security is good. Also there is an executive lounges for the suites guess. The carpark is available free at the basement floor and exit with your rooms access card. So keep the access cards with you sll time where it access almost everywhere. Brilliant idea. The breakfast is nice and children belows 4 years old eats free. There should have compliment it to children below 10 or 11 years old. But its still cheap if charge which is rm20 per child. The swimming pool area comes with a kids pool and adult pool but the adult pool is to small may be a quarter of the olympic size which is a rurn off for swimmer. But the pool area is shaded as its headed to the north direction so you wont feel hot even in the afternoon. The hotel location is close to the penang second bridge and with many shopping complex surronded. Driving to the town will takes you 15 - 20 minutes with normal traffic. Overall worth to stay.

Good hotel with great services”

it is a nice and big hotel with good facilities like a big swimming pool and gym. the hotel rooms are clean and spacious just like a five star hotel amenities. it is a convenient location over this part of island of bukit jambul and very near to university science malaysia and also to the bayan lepas airport without traffic jams as opposed to staying in georgetown or central penang. breakfast at the hotel is fine though not luxurious but acceptable for a 3-4 star hotel. overall, one is satisfied with all that the hotel could offer and i recommend it for any business/solo traveller.

nice staying”

It's surprisingly the hotel provides free shuttle service to Queenbays Mall, Prai and Bayan Lepas Industrial Area. We think that it's a bonus to stay in this hotel. By the way, the Mee Siam that sold in the hotel bar is yummy! :)

2-Bedroom Suite, Clean, Spacious”

We booked a 2-bedroom suite and expected it could fit 4 people inside. However, when we check-in, we were told that the suites for 4 pax were full; The suite that we got only had rooms with a double bed and super single bed. Front desk staff compensated us with a double Deluxe room, but it is located in another block of the building. There was nothing we could do except to accept the arrangement. Since it was a family trip, in the end we fitted 2 pax into the super single bed, and got breakfast vouchers as compensation instead. My take is, if the hotel has two different types of 2-bedroom suite, then they should be two different room types on Agoda! Plenty of parking spaces in the basement of the hotel. There was no escalator / lift, so you'll have to walk one floor up to the lobby. Breakfast was satisfactory, not worth the price of RM42 per pax. (We used our breakfast vouchers.) This is a decent and affordable hotel in Bayan Lepas that I will come back to. I will remember to check with the hotel first whether the room type that I choose is available before booking via Agoda.

Very clean Hotel”

vistana hotel's pricing is very competitive in regards to its cleanliness , service provided. location is near png airport near bayan lepas highly recommended

Vistana to Marriott? Give them time for change....”

Staff are great - professional, courteous and prompt Room - well-appointed, spacious and cosy Facilities - gym and small swimming pool are good enough for casual workouts Location - excellent, with short walk to many local eateries, and short drive to very modern Queensbay Mall Cons (1) no elevator access between basement carpark and lobby (2) room assigned to us wasn't maintained properly before guests check-in (3) safe box was out-of-order but once reported, maintenance staff replaced another safe promptly (4) TV wasn't tuned completely, can switch on but only show statics, was rectified promptly again (5) hallway ceiling started leaking midnight of second night, placed a bin under for the dripping, somehow affected sleep cos of constant dripping sound From privately-owned hotel to a Marriott property only two weeks before our stay, guess must give them some time to ensure facilities and amenities can keep up with Marriott standards as well

Pleasant to stay”

this hotel is pretty cozy and comfortable, and it is a very new hotel. I think it is very worth to stay at this hotel if ur travel destination is bayan lepas, because if u are not driving in that area, it is pretty ntg in that area.

A divine hotel room for a young couple honeymoon.”

my wife and i are pretty much satisfied with the overall hotel services during our stay. the hotel room is very neat and tidy, moreover it is furnished with good quality furnitures and room accommodations. we love the bed very much, it's really comfortable and the toilet is clean and nice. the great view from our room was such an extra bonus for us to enjoy the real life of penang, day and night time. we also like the breakfast meal quite well but the sitting area are rather need to be expanded to accommodate more customers at any one time. however, keep up the good service in terms of food preparation during breakfast buffet. overall, we are very much happy and enjoyed our precious time at vistana hotel, penang.

Second stay in a month”

This is my second stay in Vistana Hotel Penang within a span of 2 weeks. YTL Hotels has always met my expectations. I booked the Business Stay for this visit. I love the hospitality provided by the staff. Check-in was very quick as my particulars were already in the system. I just need to sign the check-in form. All my special requests were entertained. The duty manager still recognize me from my last stay. The room was very comfortable especially its signature bed and pillow. Plenty of power outlets for your gadgets. However, the Complimentary WiFi was a bit slow. we need a faster one. The breakfast was good and the variety was well balance. Really enjoy staying here and will come back soon. Shamshul

Good hotel”

Stay for just a night for business purpose. The hotel location is great and is very convenient if you are going to Penang for meeting in the Bayan Lepas Free Trade Zone. Check in late at night and was greeted well. The Deluxe room I opted for is very descent too.

Weekend getaway”

Good location, out of busy town area and hill side view, close to bayan lepas town, airport and close by to both bridges. Many famous eateries close by, easy access to all places by inner roads.

No frills hotel with top-notch service”

Once we arrived at the hotel, the check-in duration did take some time despite there wasn't a line at the counter. In addition, the hotel was out of twin bed rooms due to high occupancy. But the wait and 'bad news' was worth it because we were compensated with a free upgrade for one of the rooms booked. From the outside, the hotel looks like it is in very much need of an update but it is spotlessly clean, and thats all you want! Once indoor, you will be pleasantly surprise on the top-notch condition of the hallway and rooms. Clean towels everyday and wide choices of room service menu, it is a great welcome after a long day's work. The beds are really comfy too! We enjoyed evening entertainment in the club at the hotel's highest floor. Good service by the bar manager who stayed for a bit to chat. I would recommend this hotel and would stay there again during my next visit to Penang.

A Value Hotel”

The lobby staff was very friendly as i check in. The porter was very kind to carry our luggage although we only have little luggage. We stay at top floor (15th floor) but the lift was fast to reach from lobby. Room and Interiors was the best that i ever stayed in all Malaysia Hotels. Their fittings and deco was modern which match the four star hotel. Breakfast buffet was OK to me although very little choice but they do provide all the famous like roti canai, nasi lemak, pancake and etc but taste was not too bad. Location was in the residential area in Penang Island. The view from window was magnificient. If public transport in Penang is very convenient then this hotel can be recommended or else have to have a car.

Excellent”

Nice hotel. Airline personnel use it. Very close to Airport, in Bayan Lepas area. Cannot hear airplanes though. Staff are friendly. A bit of distance 6 km from Georgetown. Nearish to shopping malls. swimming pool n gym. Good for families as they have an apartmentcomplex annex