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8

Excellent
7.4% this month
/10
(10,462 reviews)See what guests said
Highly rated by guests – 86% would recommend
Housekeeping319
Breakfast45
Children's activities36
See map

7.8

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Kek Lok Si Temple 7.3 km
Chew's Jetty 10.0 km
Khoo Kongsi 10.1 km
Armenian Street 10.1 km
Pinang Peranakan Mansion 10.6 km
Cheong Fatt Tze - The Blue Mansion 10.6 km
Penang Fort Cornwallis 11.2 km
Entopia 15.0 km
Escape Theme Park 15.2 km
Batu Ferringhi Beach 16.1 km
Nearby landmarks
Bukit Jambul Complex Indoor Car Park 190 m
Klinik Neoh (Neoh Clinic) 490 m
Bayan Lepas Roundabout 610 m
Medan Nipah Neighbourhood Park 650 m
Lorong Nipah 3 Pocket Park 650 m
Malaysia Psychology Centre 800 m
Bukit Jambul Country Club 900 m
Tan Hsiang Temple 950 m
Manjits Homeopathic Medical Centre 1.0 km
Taman Sri Nibong Park 1.1 km
AC Hotels by Marriott Penang

"Staff were helpful to accommodate me and my boxes while shifting."

Timothy - May 13, 2022
Deluxe King, Guest room, 1 King AC Hotels by Marriott Penang
Exterior view AC Hotels by Marriott Penang
Lobby AC Hotels by Marriott Penang
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AC Hotels by Marriott Penang

213, Jalan Bukit Gambir, Bayan Lepas, Penang, Malaysia, 11950 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bayan Lepas part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

30 travelers have booked today.

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Fitness center

  • Ticket services

Value for money8.0
Location rating7.8
Nearest airportPenang International Airport (PEN)
Distance to airport4.8 km

Rooms available at AC Hotels by Marriott Penang

Very good
Room comfort & quality

7.9

Executive Studio, Studio, 1 King, Balcony
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 single bed
Enter dates to see prices
Two Bedroom Suite, Suite, Balcony
...
  • City view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Three Bedroom Suite, Suite, Balcony
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Deluxe King, Guest room, 1 King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Deluxe King, Guest room, 1 King, Sofa bed
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
...
  • City view
  • Shower
  • 2 single beds
Enter dates to see prices
Executive Studio
...
  • Room size: 94 m²/1012 ft²
  • Balcony/terrace
  • 1 king bed and 1 single bed
Enter dates to see prices
Executive Studio
...
  • Room size: 94 m²/1012 ft²
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Club Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices
EXECUTIVE STUDIO ROOM (1 KING SIZED BED + 1 SINGLE BED)
...
  • Non-smoking
  • Shower
Enter dates to see prices

Frequently asked questions

Does AC Hotels by Marriott Penang have a hot tub?

AC Hotels by Marriott Penang does not have a hot tub.

What time is check-in and check-out at AC Hotels by Marriott Penang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 45 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at AC Hotels by Marriott Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, AC Hotels by Marriott Penang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at AC Hotels by Marriott Penang?

Wake up to a great buffet breakfast at AC Hotels by Marriott Penang. Adults can enjoy breakfast offered with an additional charge of 35 MYR if not included in the room rate.

What are my dining options at AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang features an on-site restaurant for your dining convenience.

Can special events be hosted at AC Hotels by Marriott Penang?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at AC Hotels by Marriott Penang. Services for in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at AC Hotels by Marriott Penang?

On-site venues and convenient event services make AC Hotels by Marriott Penang an ideal choice for hosting meetings. All available venues come in different styles and sizes and can accommodate you and your guests. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to AC Hotels by Marriott Penang?

The closest airport to AC Hotels by Marriott Penang is Penang International Airport, 4.8 km away.

What restaurants are nearby AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang’s neighborhood is Bayan Lepas which includes popular restaurants such as Zul's Burger, McDonald @ Kompleks Bukit Jambul and Eastern Wishes.

What popular shopping places are close to AC Hotels by Marriott Penang?

Located in the Bayan Lepas area, AC Hotels by Marriott Penang is close to great shopping choices like Queensbay Mall.

What are popular attractions near AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang’s location in the Bayan Lepas neighborhood makes it close to famous attractions including Penang Snake Temple, Medan Nipah Neighbourhood Park and Lorong Nipah 3 Pocket Park.

What popular natural sightseeing spots are close to AC Hotels by Marriott Penang?

AC Hotels by Marriott Penang is located within Bayan Lepas, which makes it conveniently close to natural sights including Bayan Lepas Roundabout, Bukit Kukus and Saanen Dairy Goat Farm.

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Explore the neighborhood

What people love about AC Hotels by Marriott Penang

  • 10

    Exceptional
    Staff 

    "Staff were helpful to accommodate me and my boxes while shifting."

    Timothy

    |

    May 13, 2022

  • 10

    Exceptional
    Bathroom

    "The shower was hot with good pressure."

    Timothy

    |

    May 13, 2022

  • 9.6

    Exceptional
    Spaciousness

    "I booked 3 rooms and room is spacious and the bed is super comfy."

    Noraini

    |

    May 9, 2022

Overall rating:

8

Excellent
10,462 reviews
Cleanliness
8.1
Facilities
7.6
Location
7.8
Read all reviews >
What travelers say they love:
Check in process really smooth, room very spacious and clean...
NURULAIZZAH from Malaysia
Family with young children
More about AC Hotels by Marriott Penang

More about AC Hotels by Marriott Penang

AC Hotels by Marriott Penang

Wake up to a magical day and enjoy all that Penang offers with a stay at AC Hotels by Marriott Penang.
The facilities and services provided by AC Hotels by Marriott Penang ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Penang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at AC Hotels by Marriott Penang. The hotel also provides guests with mini bar in some rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at AC Hotels by Marriott Penang. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

There are many attractions to discover within close proximity to AC Hotels by Marriott Penang. Your exploration of the surroundings of AC Hotels by Marriott Penang begins with a visit to Chew's Jetty only 9.9 km away. One of the city's most iconic and famous buildings is Cheong Fatt Tze - The Blue Mansion, located 10.5 km away.

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Amenities and facilities
Very good
Facilities

7.6

Most talked about facilities

Housekeeping

499 mentions

Breakfast

365 mentions

Food & Dining

117 mentions

Swimming Pool

116 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Food and dining
Restaurants on site

Restaurant

  • Cuisine: Asian, International
  • Menu: A-la-carte
Location
213, Jalan Bukit Gambir, Bayan Lepas, Penang, Malaysia, 11950
Very good
Location

7.8

Airports

  • Penang International Airport (PEN)
    4.8 km 14 min drive
  • Sultan Abdul Halim Airport (AOR)
    96.4 km

Public transportation

  • Penang Intercity Bus Terminal
    1.2 km
  • Rapid Bus Penang
    7.8 km

Hospital or clinic

  • Klinik Neoh (Neoh Clinic)
    490 m

Shopping

  • Queensbay Mall
    1.6 km

Convenience store

  • 7 Eleven
    350 m

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • Kek Lok Si Temple
    7.3 km
  • Chew's Jetty
    10.0 km
  • Khoo Kongsi
    10.1 km
  • Armenian Street
    10.1 km
  • Pinang Peranakan Mansion
    10.6 km
  • Cheong Fatt Tze - The Blue Mansion
    10.6 km
  • Penang Fort Cornwallis
    11.2 km
  • Entopia
    15.0 km
  • Escape Theme Park
    15.2 km
  • Batu Ferringhi Beach
    16.1 km

Nearby landmarks

  • Bukit Jambul Complex Indoor Car Park
    190 m
  • Klinik Neoh (Neoh Clinic)
    490 m
  • Bayan Lepas Roundabout
    610 m
  • Medan Nipah Neighbourhood Park
    650 m
  • Lorong Nipah 3 Pocket Park
    650 m
  • Malaysia Psychology Centre
    800 m
  • Bukit Jambul Country Club
    900 m
  • Tan Hsiang Temple
    950 m
  • Manjits Homeopathic Medical Centre
    1.0 km
  • Taman Sri Nibong Park
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee45 MYR

Extras

  • Breakfast charge (unless included in room price)35 MYR
  • Daily Internet/Wi-Fi fee50 MYR

The property

  • Number of restaurants1
  • Number of rooms 423
Property announcements

Due to the tax regulation, residents are committed to the city tax surcharge which is not included in the property reservation cost and will be collected upon check-in.

Reviews of AC Hotels by Marriott Penang from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.1
Facilities7.6
Location7.8
Room comfort and quality7.9
Service8.0
Value for money8.0
High score for Penang
Rating
9+ Exceptional (888)
8-9 Excellent (810)
7-8 Very Good (1,723)
6-7 Good (725)
<6 Below Expectation (728)
Time of the year
Mar - May (1,025)
Jun - Aug (1,176)
Sep - Nov (1,267)
Dec - Feb (1,406)
All guests (8,257)
All room types
All languages

Show reviews that mention 

Showing 4,874 verified guest comments
12345
8.7
Excellent
VEERAKUMAR from Malaysia
Family with teens
Stayed 1 night in December 2011

Lovely view and wonderful staff”

Lovely view

it was wonderful stay. the sight of penang island from the top floor of the hotel is beautiful and breath taking. very near to the famous nasi kandar in penang. just five miniute drive from the bayan lepas international airport. it is also nearby the shopping complexs, bukit jambul, queensbay and quite nearby to penang bridge. will stay again for next trip.

Reviewed December 27, 2011

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9.6
Exceptional
Amalina from Malaysia
Family with young children
Deluxe King, Guest room, 1 King
Stayed 1 night in March 2020

Reccommended”

Nothing to complain since we just stay for a while, but first of all.. the room cleanliness is A, bathroom especially the shower room is very nice.. love it because its cozy and shower with warm water while having me time as a mom in there is heaven! the room are so very comfortable even my kids are happy that they having fun with their own activity inside the room! while husband having a nap without being disturbeb by our kids.. is it too hard to find food around? Nope... a lot of food stall and restaurant around the hotel.. btw, its Penang! no need to worry about foods! Again.. thanks ac hotel.. we do enjoy our stay there 😊

Reviewed March 27, 2020

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9.0
Exceptional
Lim from Malaysia
Group
Stayed 2 nights in October 2011

Lovely Hotel”

Family Suite is big, can fit many people, fitness centre is great, swimming pool is clean, so far I love this hotel very much.

i love this hotel, surrounding was great, the rooms were big, i went with 4 friends and stayed in a family suites. it has 3 rooms, fst room with king size bed, second room with queen size and third room is single bed. it definitely can fits many people. it located in bayan lepas, it quite far away from george town, komtar and batu ferringgi. but it is near from queensbay mall, the largest shopping complex in pulau pinang.

Reviewed October 31, 2011

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9.7
Exceptional
norasyikin from Malaysia
Family with teens
Stayed 1 night in December 2012

Nice hotel with good service”

helpfuk staff, affordable

quite difficult to get there since no clear sign board guiding us non penangites, but thanks to mr. Google map, we manage to get there with ease. But the cars were not so lucky and had to drive around up to bayan lepas and ask people for directions. The check in was fast and the staff made it easy eventhough there was quite a long que. The room was okay and clean, with bathtub in bathroom. Please remember to slot in your room key card into the card slot in the elevator before you press the desired level. Otherwise you will not be going anywhere. I like the variaties they offered for breakfast, especially the veggie lasagna. Yummy!

Reviewed December 26, 2012

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8.3
Excellent
KHAIRIL from Malaysia
Couple
Stayed 1 night in June 2012

lovely hotel”

near the cities

fantastic hotel which represented the moment of madness among us because the location of the hotel is strategic and easiest for us to go to Bayan Lepas International Airport and shopping complexs.the hotel also offer privacy and freedom and ensuring your privilage to choose which services do you want. i don't think there is any difficulties for the customer to reach the hotel.Therefore this hotel should be your first choice hotel if you ever visit Penang.

Reviewed June 27, 2012

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9.3
Exceptional
Soak from Malaysia
Couple
Stayed 2 nights in February 2014

Great location, new hotel with great service”

Location, cleanliness, great service

Overall wonderful experience. The hotel was newly renovated and the service was superb. We had a beautiful room facing the golf course, on the higher floors. Breakfast was adequate, with good juices and coffee provided. Close proximity to Georgetown and Bayan Lepas. The Bukit Jambul shopping complex is walking distance away. Overall good stay and we will be back soon.

Reviewed March 05, 2014

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9.0
Exceptional
sze from Malaysia
Family with young children
Stayed 2 nights in December 2014

Nice and clean hotel”

The newly renovated hotel,big room and many parking bays

This hotel is just bought over by YTL company and its just finished renovating so everything is new here. The 3 bedrooms are big with king size mattress. 2 of the bedroom comes with bathroom and only 1 is without bathroom but the public bathroom is just outside of the rooms. The suites comes with a dining area with tables for 6 and living area comes with a sofa + 51 inches lcd tv. Also there is an extra reading and ironing room for your comfort which is equip by coffee. All the area comes with aircond unit to ensure the area is keep cool during your stay. The only shortage is it doesn't comes with a kitchen. Others than that I'm satisfied with this suites. To reach the apartment suites, you will need to take the lift from the lobby to 2nd floor where the pool is located and than change lift to excess to the apartment block with your access card so the security is good. Also there is an executive lounges for the suites guess. The carpark is available free at the basement floor and exit with your rooms access card. So keep the access cards with you sll time where it access almost everywhere. Brilliant idea. The breakfast is nice and children belows 4 years old eats free. There should have compliment it to children below 10 or 11 years old. But its still cheap if charge which is rm20 per child. The swimming pool area comes with a kids pool and adult pool but the adult pool is to small may be a quarter of the olympic size which is a rurn off for swimmer. But the pool area is shaded as its headed to the north direction so you wont feel hot even in the afternoon. The hotel location is close to the penang second bridge and with many shopping complex surronded. Driving to the town will takes you 15 - 20 minutes with normal traffic. Overall worth to stay.

Reviewed December 13, 2014

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8.0
Excellent
LooSee from Malaysia
Business traveler
Stayed 3 nights in February 2011

Good hotel with great services”

Good services and facilities, big & spacious room, clean

it is a nice and big hotel with good facilities like a big swimming pool and gym. the hotel rooms are clean and spacious just like a five star hotel amenities. it is a convenient location over this part of island of bukit jambul and very near to university science malaysia and also to the bayan lepas airport without traffic jams as opposed to staying in georgetown or central penang. breakfast at the hotel is fine though not luxurious but acceptable for a 3-4 star hotel. overall, one is satisfied with all that the hotel could offer and i recommend it for any business/solo traveller.

Reviewed February 23, 2011

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9.3
Exceptional
Loh from Malaysia
Family with teens
Stayed 1 night in December 2014

nice staying”

Good service, clean and free shuttle service to Queenbays Mall

It's surprisingly the hotel provides free shuttle service to Queenbays Mall, Prai and Bayan Lepas Industrial Area. We think that it's a bonus to stay in this hotel. By the way, the Mee Siam that sold in the hotel bar is yummy! :)

Reviewed December 17, 2014

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8.0
Excellent
Wan from Malaysia
Family with teens
Stayed 1 night in July 2016

2-Bedroom Suite, Clean, Spacious”

We booked a 2-bedroom suite and expected it could fit 4 people inside. However, when we check-in, we were told that the suites for 4 pax were full; The suite that we got only had rooms with a double bed and super single bed. Front desk staff compensated us with a double Deluxe room, but it is located in another block of the building. There was nothing we could do except to accept the arrangement. Since it was a family trip, in the end we fitted 2 pax into the super single bed, and got breakfast vouchers as compensation instead. My take is, if the hotel has two different types of 2-bedroom suite, then they should be two different room types on Agoda! Plenty of parking spaces in the basement of the hotel. There was no escalator / lift, so you'll have to walk one floor up to the lobby. Breakfast was satisfactory, not worth the price of RM42 per pax. (We used our breakfast vouchers.) This is a decent and affordable hotel in Bayan Lepas that I will come back to. I will remember to check with the hotel first whether the room type that I choose is available before booking via Agoda.

Reviewed July 11, 2016

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10.0
Exceptional
Chang from Malaysia
Business traveler
Stayed 1 night in October 2011

Very clean Hotel”

Clean , spacious , worth the money spent

vistana hotel's pricing is very competitive in regards to its cleanliness , service provided. location is near png airport near bayan lepas highly recommended

Reviewed February 18, 2012

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8.8
Excellent
Anthony from Singapore
Couple
Stayed 2 nights in January 2020

Vistana to Marriott? Give them time for change....”

Staff are great - professional, courteous and prompt Room - well-appointed, spacious and cosy Facilities - gym and small swimming pool are good enough for casual workouts Location - excellent, with short walk to many local eateries, and short drive to very modern Queensbay Mall Cons (1) no elevator access between basement carpark and lobby (2) room assigned to us wasn't maintained properly before guests check-in (3) safe box was out-of-order but once reported, maintenance staff replaced another safe promptly (4) TV wasn't tuned completely, can switch on but only show statics, was rectified promptly again (5) hallway ceiling started leaking midnight of second night, placed a bin under for the dripping, somehow affected sleep cos of constant dripping sound From privately-owned hotel to a Marriott property only two weeks before our stay, guess must give them some time to ensure facilities and amenities can keep up with Marriott standards as well

Reviewed January 27, 2020

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8.7
Excellent
Koh from Malaysia
Business traveler
Stayed 1 night in March 2015

Pleasant to stay”

clean, cozy and near to airport

this hotel is pretty cozy and comfortable, and it is a very new hotel. I think it is very worth to stay at this hotel if ur travel destination is bayan lepas, because if u are not driving in that area, it is pretty ntg in that area.

Reviewed April 04, 2015

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9.3
Exceptional
Kamarul from Malaysia
Couple
Stayed 1 night in December 2010

A divine hotel room for a young couple honeymoon.”

The hotel services and the room condition itself, including bed, TV, internet, toilet, furnitures etc.
Space for breakfast/cafe area and service at the reception counter (need to queue for long).

my wife and i are pretty much satisfied with the overall hotel services during our stay. the hotel room is very neat and tidy, moreover it is furnished with good quality furnitures and room accommodations. we love the bed very much, it's really comfortable and the toilet is clean and nice. the great view from our room was such an extra bonus for us to enjoy the real life of penang, day and night time. we also like the breakfast meal quite well but the sitting area are rather need to be expanded to accommodate more customers at any one time. however, keep up the good service in terms of food preparation during breakfast buffet. overall, we are very much happy and enjoyed our precious time at vistana hotel, penang.

Reviewed January 05, 2011

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9.0
Exceptional
Shamshul from Malaysia
Business traveler
Stayed 1 night in April 2015

Second stay in a month”

The People (Staff), The Room and Value for Money

This is my second stay in Vistana Hotel Penang within a span of 2 weeks. YTL Hotels has always met my expectations. I booked the Business Stay for this visit. I love the hospitality provided by the staff. Check-in was very quick as my particulars were already in the system. I just need to sign the check-in form. All my special requests were entertained. The duty manager still recognize me from my last stay. The room was very comfortable especially its signature bed and pillow. Plenty of power outlets for your gadgets. However, the Complimentary WiFi was a bit slow. we need a faster one. The breakfast was good and the variety was well balance. Really enjoy staying here and will come back soon. Shamshul

Reviewed April 03, 2015

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8.0
Excellent
Lim from Malaysia
Business traveler
Stayed 1 night in May 2012

Good hotel”

Good location for business if your meeting is in the Free Trade Zone

Stay for just a night for business purpose. The hotel location is great and is very convenient if you are going to Penang for meeting in the Bayan Lepas Free Trade Zone. Check in late at night and was greeted well. The Deluxe room I opted for is very descent too.

Reviewed August 10, 2012

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9.2
Exceptional
Suraesh from Malaysia
Family with young children
Stayed 3 nights in December 2019

Weekend getaway”

Good location, out of busy town area and hill side view, close to bayan lepas town, airport and close by to both bridges. Many famous eateries close by, easy access to all places by inner roads.

Reviewed December 31, 2019

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8.7
Excellent
Nini from Malaysia
Business traveler
Stayed 1 night in October 2011

No frills hotel with top-notch service”

Comfortable and well-maintained hotel - Great value for money!

Once we arrived at the hotel, the check-in duration did take some time despite there wasn't a line at the counter. In addition, the hotel was out of twin bed rooms due to high occupancy. But the wait and 'bad news' was worth it because we were compensated with a free upgrade for one of the rooms booked. From the outside, the hotel looks like it is in very much need of an update but it is spotlessly clean, and thats all you want! Once indoor, you will be pleasantly surprise on the top-notch condition of the hallway and rooms. Clean towels everyday and wide choices of room service menu, it is a great welcome after a long day's work. The beds are really comfy too! We enjoyed evening entertainment in the club at the hotel's highest floor. Good service by the bar manager who stayed for a bit to chat. I would recommend this hotel and would stay there again during my next visit to Penang.

Reviewed October 17, 2011

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9.3
Exceptional
Loh from Malaysia
Solo traveler
Stayed 1 night in July 2014

A Value Hotel”

Affordable, Comfort and Luxury

The lobby staff was very friendly as i check in. The porter was very kind to carry our luggage although we only have little luggage. We stay at top floor (15th floor) but the lift was fast to reach from lobby. Room and Interiors was the best that i ever stayed in all Malaysia Hotels. Their fittings and deco was modern which match the four star hotel. Breakfast buffet was OK to me although very little choice but they do provide all the famous like roti canai, nasi lemak, pancake and etc but taste was not too bad. Location was in the residential area in Penang Island. The view from window was magnificient. If public transport in Penang is very convenient then this hotel can be recommended or else have to have a car.

Reviewed July 31, 2014

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8.4
Excellent
Antoine from Mauritius
Couple
Stayed 2 nights in October 2017

Excellent”

Nice hotel. Airline personnel use it. Very close to Airport, in Bayan Lepas area. Cannot hear airplanes though. Staff are friendly. A bit of distance 6 km from Georgetown. Nearish to shopping malls. swimming pool n gym. Good for families as they have an apartmentcomplex annex

Reviewed October 30, 2017

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