Exterior view, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Amnesia King, Non-Smoking - Room plan, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Food and beverages, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Lobby, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Swimming pool, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Beach, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata
Beach, Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata

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7.8Very good

444 reviews

444 reviews

Cleanliness 8.5
Service 8.3
Location 8.0
See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Brugal Rum Center
2.7 km
Puerto Plata Excursions
2.8 km
Lorilar Ranch
3.0 km
Big Lee's Beach Bar
3.8 km
Malecon Puerto Plata
5.6 km

Viva Heavens by Wyndham, A Trademark All Inclusive

PLAYA DORADA, P.O. BOX 576, Puerto Plata, Puerto Plata, Dominican Republic - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Puerto Plata part of Puerto Plata, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gregorio Luperón International Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Currency exchange

Sauna

Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Hot tub

Kids club

Cash withdrawal

Check-in/out [private]

Value for money7.5
Location rating8.0

Rooms available at Viva Heavens by Wyndham, A Trademark All Inclusive

Nirvana King, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Amnesia 2 Queen, Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Amnesia King, Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Nirvana King Accessible, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Bliss King, Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Nirvana 2 Queen, Non-Smoking
...
  • Room size: 39 m²/420 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
All Together, Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • Balcony/terrace
  • 3 single beds and 1 king be...
Enter dates to see prices
Nirvana
...
  • Balcony/terrace
Enter dates to see prices
Bliss
...
    Enter dates to see prices
    SUITE AMNESIA
    ...
      Enter dates to see prices

      Top things to do in Puerto Plata

      Up to 10% off

      Popular things to do

      popular things to do

      Frequently asked questions

      What dining options are offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Start off your day with Viva Heavens by Wyndham, A Trademark All Inclusive's accessible cuisines and dining options which include International cuisine and Buffet in restaurant for you to experience and pick from.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive have a swimming pool?

      While lounging at Viva Heavens by Wyndham, A Trademark All Inclusive, you can enjoy the swimming pool facility to get your day started the best way with a splash for a stimulating morning or evening.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive offer spa services?

      You can benefit from your stay at Viva Heavens by Wyndham, A Trademark All Inclusive a lot more by enjoying the property's available spa services that are offered for all its valuable guests to make your evening far better.

      What type of water sports activities are offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Viva Heavens by Wyndham, A Trademark All Inclusive offers traveler a plethora of water sport activities such as diving, canoe, snorkeling, water sports (non-motorized), and wind surfing for you to take advantage of all that this property has to offer.

      Does Viva Heavens by Wyndham, A Trademark All Inclusive have a fitness center?

      Viva Heavens by Wyndham, A Trademark All Inclusive features free fitness center that is fittingly situated at the tip of your finger, allowing you to get your daily exercise routine in at any time of the day so you can spend your trip the way you want. For more details, please contact the property for more information.

      What precautions does Viva Heavens by Wyndham, A Trademark All Inclusive take in terms of hygiene, safety, and cleanliness?

      Viva Heavens by Wyndham, A Trademark All Inclusive satisfy our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes prepared with first aid kit, temperature check for guests and staff, body thermometer, staff trained in safety protocol, sterilizing equipment, doctor/nurse on call, and free face masks for all rounded safety precautions and hygiene protocols.

      How long do guests normally stay at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Verified past guests that have stayed at Viva Heavens by Wyndham, A Trademark All Inclusive had an average nightly stay of 2 nights at this property.

      At what time of the year is Viva Heavens by Wyndham, A Trademark All Inclusive most popular?

      Viva Heavens by Wyndham, A Trademark All Inclusive's most popular month where verified guests have stayed the most is in November.

      What payment cards are accepted at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Viva Heavens by Wyndham, A Trademark All Inclusive accepts up to 5, with payment card selections such as Discover Card, American Express, MasterCard, and Visa.

      What time is check-in and check-out at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated hours may be charged an additional fee.

      What is the closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive?

      The closest airport to Viva Heavens by Wyndham, A Trademark All Inclusive is Samaná El Catey International Airport, 111.0 km away.

      Is breakfast offered at Viva Heavens by Wyndham, A Trademark All Inclusive?

      Start your days right, with the buffet breakfast options available at Viva Heavens by Wyndham, A Trademark All Inclusive.

      More about Viva Heavens by Wyndham, A Trademark All Inclusive

      More about Viva Heavens by Wyndham, A Trademark All Inclusive





      Endless Fun and Relaxation at Viva Heavens by Wyndham, A Trademark All Inclusive

      Get ready for a vacation filled with excitement and relaxation at Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic. This stunning resort offers a wide range of entertainment facilities that will keep you entertained throughout your stay. For those looking to indulge in some retail therapy, the resort features an array of shops where you can find everything from souvenirs to designer clothing. After a day of exploring, head to the lively bar where you can sip on refreshing cocktails and mingle with fellow guests. If you're in the mood for some dancing, the on-site nightclub is the perfect place to let loose and show off your moves. For ultimate relaxation, the resort offers a variety of wellness facilities. Unwind in the massage center, soak your cares away in the hot tub, or detoxify in the sauna. Pamper yourself with a rejuvenating spa treatment and feel your worries melt away. The lush garden provides a serene escape where you can take a leisurely stroll or simply sit back and enjoy the tranquility. If you're feeling adventurous, unleash your inner rockstar at the karaoke lounge and showcase your singing talents. Don't forget to visit the gift/souvenir shop to pick up a memento to remember your incredible vacation. With its diverse range of entertainment facilities, Viva Heavens by Wyndham, A Trademark All Inclusive is the perfect destination for an unforgettable getaway.

      Unleash Your Inner Athlete at Viva Heavens by Wyndham, A Trademark All Inclusive

      Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic, offers an impressive range of sports facilities that will keep even the most active guests entertained throughout their stay. For those who love golf, the hotel boasts a stunning on-site golf course where you can perfect your swing while enjoying the breathtaking views of the surrounding landscape. If you prefer a more intense workout, head to the well-equipped fitness center, complete with state-of-the-art equipment and knowledgeable trainers to assist you in reaching your fitness goals. Tennis enthusiasts will be delighted to find multiple tennis courts available, perfect for a friendly match or even a tournament. If you're seeking some aquatic adventures, the hotel offers a variety of non-motorized water sports such as snorkeling, wind surfing, and canoeing, allowing you to explore the crystal-clear waters of the Caribbean Sea. When it's time to cool off and relax, take a dip in the inviting outdoor pool or grab a refreshing drink from the poolside bar. For those looking to explore the underwater world, the hotel also offers diving excursions, where you can discover the vibrant marine life that thrives in the nearby coral reefs. If you're in the mood for something different, why not try your hand at dart board or join a yoga session in the dedicated yoga room? For a unique experience, horse riding along the beach or taking a boat trip can be arranged, providing an unforgettable way to explore the stunning surroundings. No matter your preferred sport or activity, Viva Heavens by Wyndham, A Trademark All Inclusive has something to suit every taste and interest. So, pack your athletic gear and get ready to unleash your inner athlete at this exceptional hotel in Puerto Plata.

      Convenient Facilities at Viva Heavens by Wyndham, A Trademark All Inclusive

      Viva Heavens by Wyndham, A Trademark All Inclusive offers a range of convenient facilities to ensure a comfortable and hassle-free stay. Safety deposit boxes are available for guests to securely store their valuables, providing peace of mind throughout their vacation. Stay connected with the complimentary Wi-Fi in public areas, allowing guests to easily stay in touch with loved ones or catch up on work while enjoying the hotel's amenities. For those who prefer to have Wi-Fi access in the privacy of their own rooms, free Wi-Fi is also provided in all accommodations. Traveling with luggage? No worries! The hotel offers luggage storage facilities, allowing guests to explore the beautiful surroundings without the burden of carrying their bags. Additionally, a convenience store is conveniently located on-site, offering a variety of essential items for guests' convenience. To ensure a clean and comfortable stay, Viva Heavens by Wyndham provides daily housekeeping services. Guests can enjoy fresh linens and a tidy room throughout their stay. For those in need of laundry facilities, a laundromat is available on-site, making it easy to refresh your wardrobe during your vacation. With these convenient facilities, Viva Heavens by Wyndham, A Trademark All Inclusive aims to provide a seamless and enjoyable experience for all guests.

      Convenient Transport Facilities at Viva Heavens by Wyndham, A Trademark All Inclusive

      At Viva Heavens by Wyndham, A Trademark All Inclusive, guests can enjoy a range of convenient transport facilities. Whether you're looking to explore the beautiful surroundings or simply need a hassle-free way to get around, this hotel has got you covered. For those who wish to embark on exciting tours and explore the vibrant city of Puerto Plata, Viva Heavens offers a ticket service. You can easily book your preferred tours and activities right at the hotel, saving you time and effort. Additionally, if you prefer to have your own transportation, the hotel provides a car hire service, allowing you to conveniently explore the area at your own pace. When it comes to parking, Viva Heavens offers a car park onsite for the convenience of guests. You can rest assured knowing that your vehicle is safely parked within the hotel premises. What's more, the hotel provides self-parking facilities, making it easy for you to come and go as you please. And the best part? The car park is free of charge, ensuring that you have one less thing to worry about during your stay. With its range of transport facilities, Viva Heavens by Wyndham, A Trademark All Inclusive ensures that your travel needs are well taken care of. Whether you're looking to explore the city or simply need a secure place to park your vehicle, this hotel has everything you need for a convenient and hassle-free stay.





      Indulge in Culinary Delights at Viva Heavens by Wyndham, A Trademark All Inclusive

      At Viva Heavens by Wyndham, A Trademark All Inclusive, dining is an experience to be savored. With a range of exceptional dining facilities, guests can indulge in culinary delights throughout their stay. Start your day off right with a visit to the hotel's restaurant, where a delectable breakfast buffet awaits. From freshly baked pastries to a variety of hot and cold dishes, there is something to satisfy every palate. Whether you prefer a hearty breakfast or a light and healthy option, the restaurant offers a wide selection of choices to kickstart your day. In addition to the restaurant, Viva Heavens also offers daily housekeeping to ensure that your dining experience is always top-notch. With attentive staff taking care of your room, you can relax and enjoy your meals without any worries. From keeping your dining area clean to replenishing amenities, the housekeeping team goes above and beyond to provide a seamless and enjoyable dining experience. Indulge in a truly all-inclusive dining experience at Viva Heavens by Wyndham, A Trademark All Inclusive. From a sumptuous breakfast buffet to impeccable housekeeping services, every aspect of your dining needs is catered to with utmost care and attention to detail.

      Indulge in Luxurious Room Offerings at Viva Heavens by Wyndham, A Trademark All Inclusive

      Experience pure bliss and comfort at Viva Heavens by Wyndham, A Trademark All Inclusive, with its exquisite range of room offerings. Whether you're traveling with your loved ones or seeking a peaceful retreat, this hotel has the perfect accommodation to suit your needs. Choose from the All Together, Non-Smoking room featuring 1 King Bed or 3 Single Beds, ideal for families or groups of friends. For those looking for a spacious haven, the Amnesia 2 Queen, Non-Smoking room with its 2 Queen Beds offers ample space and relaxation. Indulge in sheer luxury with the Amnesia King, Non-Smoking room, featuring a plush King Bed that guarantees a restful night's sleep. Booking these exceptional rooms on Agoda not only ensures the best prices but also offers you a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the room options, compare prices, and secure your reservation with just a few clicks. So why wait? Treat yourself to a memorable stay at Viva Heavens by Wyndham, A Trademark All Inclusive, and enjoy the convenience and savings that Agoda provides.

      Discover the Vibrant Charm of Puerto Plata

      Nestled in the heart of the Dominican Republic, Viva Heavens by Wyndham, A Trademark All Inclusive, offers an unforgettable getaway in the lively coastal city of Puerto Plata. Known for its stunning beaches, vibrant culture, and rich history, Puerto Plata is a tropical paradise that will captivate your senses. With its golden shores stretching along the sparkling Caribbean Sea, Puerto Plata is a haven for beach lovers. Spend your days basking in the sun, swimming in crystal-clear waters, or trying thrilling water sports like snorkeling and scuba diving. For a unique experience, take a cable car ride up to the iconic Mount Isabel de Torres, where you'll be rewarded with breathtaking panoramic views of the city and the surrounding lush landscapes. Beyond its natural beauty, Puerto Plata is also a city brimming with history and culture. Explore the historic center, known as the Zona Colonial, and wander through its charming streets lined with colorful colonial buildings. Visit the Fortaleza San Felipe, a 16th-century fortress that offers a glimpse into the city's past. Immerse yourself in the local culture by visiting the Amber Museum, where you can learn about the region's famous amber industry. In Puerto Plata, adventure awaits at every corner. Embark on an exhilarating zip-lining tour through the lush rainforest, go horseback riding along the beach, or take a thrilling ATV ride to discover hidden waterfalls. After a day of exploration, indulge in the vibrant nightlife of Puerto Plata, with its lively bars, clubs, and restaurants offering delicious local cuisine and refreshing cocktails. Whether you're seeking relaxation, adventure, or a cultural experience, Puerto Plata has it all. And at Viva Heavens by Wyndham, A Trademark All Inclusive, you'll find the perfect base to enjoy all that this enchanting destination has to offer.

      Convenient Airport Transfers to Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic

      When it comes to reaching Viva Heavens by Wyndham, A Trademark All Inclusive from the nearest airports in Puerto Plata, Dominican Republic, travelers have a few convenient options to choose from. The closest airport to Viva Heavens by Wyndham is Gregorio Luperón International Airport (POP), located just a short 20-minute drive away. Upon arrival at the airport, visitors can easily find taxis and private transportation services available outside the terminal. These options provide a hassle-free and direct transfer to the resort, allowing guests to quickly begin their vacation. Another popular airport option is Cibao International Airport (STI), located approximately 1.5 hours away from Viva Heavens by Wyndham. While this airport is further in distance, it offers a wider range of flight options and may be more convenient for some travelers. From Cibao International Airport, visitors can choose to rent a car, take a taxi, or arrange for private transportation to reach the resort. No matter which airport you choose to arrive at, the journey to Viva Heavens by Wyndham, A Trademark All Inclusive is a pleasant one, with scenic views of Puerto Plata. The resort's prime location allows guests to easily explore the vibrant city, relax on the nearby pristine beaches, or indulge in various water sports activities. With convenient airport transfers and a stunning setting, Viva Heavens by Wyndham is the perfect choice for a memorable vacation in Puerto Plata, Dominican Republic.

      Explore the Rich History and Natural Beauty Surrounding Viva Heavens by Wyndham, A Trademark All Inclusive

      Nestled in the breathtaking coastal city of Puerto Plata, Viva Heavens by Wyndham, A Trademark All Inclusive offers a perfect blend of relaxation and adventure. With its prime location, guests have easy access to a plethora of landmarks and attractions that showcase the rich history and natural beauty of the Dominican Republic. For history enthusiasts, a visit to the Lorilar Ranch and Historical La Isabela is a must. Lorilar Ranch provides a glimpse into the region's cowboy culture, offering horseback riding and traditional Dominican cuisine. Historical La Isabela, on the other hand, is a significant archaeological site that marks the first European settlement in the Americas, founded by Christopher Columbus in 1493. Nature lovers will be delighted by the proximity of Dorada Beach and Pico Isabel de Torres. Dorada Beach is a pristine stretch of golden sand, perfect for sunbathing and water sports. Meanwhile, Pico Isabel de Torres offers a unique opportunity to explore the lush tropical rainforest and enjoy breathtaking panoramic views from the summit. For a deeper connection with nature, guests can venture into the Isabel De Torres National Park, a protected area known for its diverse flora and fauna. The park is home to the famous Mount Isabel de Torres, where visitors can take a cable car ride to the top and explore the beautiful botanical gardens. To delve into the local culture, a visit to the Brugal Rum Center and the Museum of Taino Art is highly recommended. At the Brugal Rum Center, guests can learn about the traditional rum-making process and sample some of the finest Dominican rums. The Museum of Taino Art showcases the ancient Taino civilization through a remarkable collection of artifacts and exhibits. History, nature, and culture intertwine seamlessly in Puerto Plata, and Viva Heavens by Wyndham, A Trademark All Inclusive serves as the perfect base to explore all these enticing landmarks and attractions. Whether you seek relaxation or adventure, this hotel offers an unforgettable experience surrounded by the beauty and charm of the Dominican Republic.





      Indulge in a Culinary Adventure

      At Viva Heavens by Wyndham, A Trademark All Inclusive, you'll find yourself surrounded by a plethora of dining options that cater to every palate. Start your day off with a delicious breakfast at Sebastian, a charming restaurant known for its hearty and flavorful dishes. For a taste of local cuisine, head to Tropicoco, where you can savor traditional Dominican dishes prepared with fresh, locally sourced ingredients. Le Papillon offers a fine dining experience with its elegant ambiance and exquisite international menu, while Mares Restaurant & Lounge provides a relaxed setting for enjoying a variety of international dishes. Craving Mexican cuisine? Look no further than El Farolito, where you can indulge in authentic flavors and vibrant dishes. Senor Rock is the perfect spot for music lovers, offering a unique combination of live rock music and delicious food. Sip on refreshing cocktails and enjoy stunning ocean views at Tropical Bar, or venture to Escape Al Mar for a beachfront dining experience that combines delicious seafood with breathtaking vistas. For those craving Italian fare, Restaurant Bella Italia is a must-visit, serving up classic dishes bursting with flavor. And if you're in the mood for a juicy steak or fresh seafood, Restaurant La Ponderosa del Mar is the place to be. With such a diverse array of dining options, your taste buds are in for a treat during your stay at Viva Heavens by Wyndham, A Trademark All Inclusive.

      Shop 'til you drop at Viva Heavens by Wyndham's surrounding shopping landmarks

      Located in the vibrant city of Puerto Plata, Viva Heavens by Wyndham, A Trademark All Inclusive offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Espigon Cigars, where you can indulge in the finest hand-rolled cigars. For those looking for exquisite jewelry, Fifi Jewelry And Cigar Store and Joyeria Las Americas are must-visit destinations, offering a dazzling array of precious gems and unique designs. Estrella Avenida is another shopping hotspot, perfect for fashion enthusiasts seeking trendy clothing and accessories. If you're in search of the perfect Caribbean keepsake, Harrison's Fine Caribbean Jewelers is the place to go. And for a sweet treat on a sunny day, head to Heladeria Mariposa, where you can savor delicious homemade ice cream flavors. With these shopping landmarks just steps away from the hotel, Viva Heavens by Wyndham ensures a memorable shopping experience for all guests.

      Affordable Luxury: Viva Heavens by Wyndham, A Trademark All Inclusive

      Discover the perfect blend of luxury and affordability at Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic. With an average price of $243 per room, this stunning resort offers exceptional value for money, surpassing the average price of a hotel room in the city, which stands at $195. At Viva Heavens, you'll experience the pinnacle of comfort and relaxation without breaking the bank. Immerse yourself in the tranquil ambiance of the beautifully appointed rooms, each thoughtfully designed to provide a serene retreat after a day of exploring the vibrant city. From plush bedding to modern amenities, every detail has been carefully curated to ensure a comfortable stay. Indulge in the all-inclusive experience at Viva Heavens, where your every need is catered to. Savor delectable meals at the resort's various dining options, offering a diverse range of cuisines to satisfy every palate. Unwind by the sparkling pool, cocktail in hand, or take advantage of the resort's direct beach access to soak up the sun and enjoy the crystal-clear waters of the Caribbean Sea. With its unbeatable price and exceptional amenities, Viva Heavens by Wyndham, A Trademark All Inclusive is the ideal choice for travelers seeking a memorable and affordable getaway in Puerto Plata. Book your stay today and experience the best of Dominican hospitality without compromising on quality or value.

      An Affordable, Clean, and Delicious Experience

      Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic, has received rave reviews from its satisfied customers. One of the key advantages highlighted by guests is the affordability of this hotel. Visitors are pleasantly surprised by the reasonable rates offered, allowing them to enjoy a fantastic vacation without breaking the bank. In addition to being budget-friendly, the hotel is also praised for its cleanliness. Guests appreciate the efforts made by the staff to maintain a spotless environment throughout the property. From the sparkling clean rooms to the well-maintained common areas, Viva Heavens ensures that guests can relax and unwind in a hygienic and comfortable setting. Another aspect that receives high praise is the quality of food served at the hotel. Guests are delighted with the delicious meals offered, with many describing the culinary experience as exceptional. From a wide variety of options to delectable flavors, the hotel's dining options are sure to satisfy even the most discerning palates. Whether it's breakfast, lunch, or dinner, guests can indulge in mouthwatering dishes that showcase the rich flavors of the Dominican Republic.

      Outstanding Customer Ratings at Viva Heavens by Wyndham, A Trademark All Inclusive

      Viva Heavens by Wyndham, A Trademark All Inclusive in Puerto Plata, Dominican Republic, has received exceptional customer ratings, making it a top choice for travelers seeking a memorable vacation experience. With an impressive overall rating of 6.9, this hotel has proven to be a favorite among guests who appreciate its outstanding value for money. One of the standout features of Viva Heavens is its impeccable cleanliness, as reflected in its impressive rating of 8.3. Guests can rest assured that their accommodations will be meticulously maintained, providing a comfortable and hygienic environment throughout their stay. The hotel's dedication to cleanliness ensures that guests can fully relax and enjoy their time without any concerns. In addition to its cleanliness, Viva Heavens also excels in terms of staff performance, with a rating of 8.0. The hotel's attentive and friendly staff go above and beyond to ensure that every guest feels welcomed and well taken care of. Whether it's providing helpful recommendations for local attractions or promptly addressing any concerns, the staff's exceptional service adds an extra layer of satisfaction to guests' overall experience. Furthermore, Viva Heavens boasts a favorable location rating of 7.7, allowing guests to easily explore the vibrant city of Puerto Plata. Situated in close proximity to popular attractions and beautiful beaches, guests can conveniently access the best that the destination has to offer. With its exceptional customer ratings for cleanliness, staff performance, and value for money, Viva Heavens by Wyndham, A Trademark All Inclusive is a standout choice for travelers seeking a memorable and enjoyable stay in Puerto Plata, Dominican Republic.

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      Amenities and facilities

      Very good
      Facilities

      7

      Languages spoken
      • English
      • French
      • German
      • Italian
      • Spanish
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Boating
      • Body scrub
      • Body wrap
      • Canoeing
      • Dart board
      • Diving
      • Fitness center
      • Game room
      • Garden
      • Golf course [on-site]
      • Horseback riding
      • Hot tub
      • Karaoke
      • Massage
      • Nightclub
      • On-site entertainment
      • Sauna
      • Snorkeling
      • Spa
      • Spa/sauna
      • Swimming pool [outdoor]
      • Table tennis
      • Tennis court
      • Ticket services
      • Tours
      • Water sports (non-motorized)
      • Wind surfing
      • Yoga room
      Cleanliness and safety
      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Covid-19 testing service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Alternative meal arrangement
      • Bar
      • Breakfast [buffet]
      • Breakfast [free]
      • Coffee shop
      • Poolside bar
      • Restaurants
      • Snack bar
      • Vending machine
      Services and conveniences
      • Air conditioning in public area
      • Cash withdrawal
      • Concierge
      • Contactless check-in/out
      • Convenience store
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Gift/souvenir shop
      • Infirmary
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Salon
      • Shops
      • Smoking area
      • Terrace
      • Xerox/fax in business center
      For the kids
      • Kids club
      • Kids facilities
      • Kids meal
      • Kids safety features
      • Swimming pool [kids]
      Land sports
      • Golf course (within 3 km)
      Access
      • CCTV in common areas
      • CCTV outside property
      • Check-in/out [private]
      • Exterior corridor
      • Fire extinguisher
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]
      • Smoke alarms
      Getting around
      • Car park [free of charge]
      • Car park [on-site]
      • Rental car
      Available in all rooms
      • Air conditioning
      • Blackout curtains
      • Closet
      • Coffee/tea maker
      • Daily housekeeping
      • Free bottled water
      • Hair dryer
      • In-room safe box
      • Ironing facilities
      • Mini bar
      • Non-smoking
      • Private bathroom
      • Satellite/cable channels
      • Shower
      • Slippers
      • Socket near the bed
      • Telephone
      • Toiletries
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Buffet
      Restaurants on site
      V Kitchen
      • Cuisine: International, Latin American
      • Menu: A-la-carte
      Blend
      • Cuisine: International
      • Menu: Buffet
      Rosmarino
      • Cuisine: Italian
      • Menu: Buffet
      Puebla222
      • Cuisine: Mexican
      • Menu: Buffet
      Sofrito
      • Cuisine: Local, Latin American

      Location

      PLAYA DORADA, P.O. BOX 576, Puerto Plata, Puerto Plata, Dominican Republic
      Excellent
      Location

      8

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from15:00
      • Check-out until12:00
      Getting around
      • Travel time to airport (minutes)18
      The property
      • Non-smoking rooms/floorsyes
      • Number of bars/lounges2
      • Number of floors3
      • Number of restaurants5
      • Number of rooms 190
      • Room voltage110
      • Year property opened2015

      Property announcements

      Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

      Guests at the property are free to use the facilities at the sister property Viva Tangerine By Wyndham. Stay at one, play at two resorts is the best way to enjoy your vacation.

      Reviews of Viva Heavens by Wyndham, A Trademark All Inclusive from real guests

      7.9
      Very good
      Cleanliness8.5
      Service8.3
      Location8.0
      Value for money7.5
      Facilities7.0
      High score for Puerto Plata
      Rating
      9+ Exceptional (2)
      8-9 Excellent (1)
      7-8 Very Good (0)
      6-7 Good (1)
      <6 Below Expectation (1)
      Guest Type
      Language
      Showing 5 verified guest comments
      8.8
      Excellent
      krystin from United States
      Couple
      Stayed 3 nights in February 2023

      Great time”

      My husband and I stayed for a quick couple’s getaway. This is when it was adults only. There was a lot to do. We typically don’t take part in the morning activities but we did here with the welcoming and fun environment.

      Reviewed July 07, 2023
      6.4
      Good
      Angelica from United States
      Group
      Stayed 3 nights in February 2022

      Good”

      Food was terrible especially buffet

      Reviewed February 23, 2022
      5.6
      Yasmin from United States
      Couple
      Stayed 3 nights in January 2022

      Above average”

      Food wasn't that good & not to many options at the buffet. No music anywhere it's like an old folks home. Some CSR were nice some weren't.

      Reviewed January 04, 2022
      9.2
      Exceptional
      wilnelia from Puerto Rico
      Couple
      Stayed 2 nights in April 2019

      The hotel was to full, not enough places to sit and relax in the beach or pool area.”

      Ventajas: economico, limpio y la comida buena. Incovenientes, no tenian mucho lugar en donde sentarse.

      Reviewed April 23, 2019
      10.0
      Exceptional
      Jessica from Peru
      Solo traveler
      Nirvana 2 Queen, Non-Smoking
      Stayed 2 nights in February 2024

      Viaje flash”

      Todo bien, solo que no encontré por dos días cenar en uno de sus restaurantes

      Reviewed February 25, 2024
      This is a popular property. Don't miss out!

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