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voco Gold Coast
voco Gold Coast
voco Gold Coast
voco Gold Coast
voco Gold Coast
voco Gold Coast
voco Gold Coast

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8.7

Excellent

6,823 reviews

6,823 reviews

Housekeeping109
View55
Breakfast47
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Neal Shannon Park

100 m

Walsh Family Park

110 m

Scenic Day Tours

140 m

7D Cinema Gold Coast

180 m

Surfers Paradise Boulevard

190 m

Popular landmarks
Ripley's Believe It Or Not! Surfers Paradise

310 m

SkyPoint Observation Deck

330 m

Infinity Attraction

440 m

Sea World

3.4 km

Pacific Fair Shopping Centre

3.6 km

Closest landmarks
Bruce Bishop Park

20 m

Bruce Bishop Car Park

100 m

Gold Coast Tourist Information Centre

200 m

Greyhound Australia

250 m

Tune Up Bar & Karaoke Studios

270 m

voco Gold Coast

31 Hamilton Avenue, Surfers Paradise, Surfers Paradise, Gold Coast, Australia, 4217 - See map

Make your best journey to Gold Coast with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Surfers Paradise, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Sea World as well as Surfers Paradise nearby. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Located in heart of Gold Coast

Check-in [24-hour]

Airport transport

Excellent breakfast

Excellent view

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Luggage storage

Cash withdrawal

This property is in high demand!

12 travelers have booked today.

Value for money8.3
Distance to city center1 km
Location rating9.0
Nearest airportGold Coast Airport (OOL)
Distance to airport20.0 km

Rooms available at voco Gold Coast

Excellent
Room comfort & quality

8.4

Standard Room
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 king bed or 2 double beds
Enter dates to see prices
2 Double Standard Ocean View High Floor
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 2 double beds
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2 Double Beds Standard Ocean View
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
2 Double Beds Standard City View
...
  • Room size: 29 m²/312 ft²
  • River view
  • 2 double beds
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2 Double Standard Mountain Vw High Floor
...
  • Room size: 29 m²/312 ft²
  • River view
  • 2 double beds
Enter dates to see prices
1 King Standard Ocean High Floor
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard City View
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard River View Highfloor
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King Bed Standard Ocean View
...
  • Room size: 29 m²/312 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Premium Room
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at voco Gold Coast?

    Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to voco Gold Coast?

    Voco Gold Coast is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, voco Gold Coast has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 20 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Gold Coast with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at voco Gold Coast?

    Start your mornings right, with the à la carte, continental and buffet breakfast options offered at voco Gold Coast. A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 20 AUD for adults and 30 AUD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at voco Gold Coast?

    Voco Gold Coast features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

    Can special events be hosted at voco Gold Coast?

    Your special occasion or event can be hosted at one of the 5 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at voco Gold Coast. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

    Can business events be hosted at voco Gold Coast?

    On-site venues and convenient event services make voco Gold Coast an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at voco Gold Coast?

    Voco Gold Coast does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to voco Gold Coast?

    The closest train, metro, or bus station to voco Gold Coast is Surfers Paradise Bus Terminal, 120 m away.

    What restaurants are nearby voco Gold Coast?

    Voco Gold Coast’s neighborhood is Surfers Paradise which includes popular restaurants such as Seorabeol Restaurant, Pleiku Kitchen and Nicolinis.

    What popular shopping places are close to voco Gold Coast?

    Voco Gold Coast is located in Surfers Paradise area which features shopping places such as Chevron Renaissance Shopping Centre and Paradise Shopping Centre.

    What are popular attractions near voco Gold Coast?

    Voco Gold Coast’s location in the Surfers Paradise neighborhood makes it close to famous attractions including SkyPoint Observation Deck, Infinity Attraction and Ripley's Believe It Or Not! Surfers Paradise.

    What popular beaches are close to voco Gold Coast?

    Voco Gold Coast’s Surfers Paradise neighborhood also includes Surfers Paradise, Gold Coast Beach and Budds Beach.

    What popular natural sightseeing spots are close to voco Gold Coast?

    Voco Gold Coast’s nearby natural sights include Les Rodgers Memorial Park located in the same Surfers Paradise area.

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    See map

    Explore the neighborhood

    What people love about voco Gold Coast

    • 9.6

      Exceptional
      Staff 

      "Staff were amazing tho!"

      Gabriela

      |

      June 23, 2022

    • 8.8

      Excellent
      Cleanliness

      "Modern, clean room."

      Robert

      |

      June 23, 2022

    • 8

      Very good
      Location

      "Nearby to eateries and Surfers paradise beach is walking distance away."

      KwokChye

      |

      June 15, 2022

    Overall rating:

    8.7

    Excellent
    6,823 reviews
    Cleanliness
    8.6
    Facilities
    8.3
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    It has all you need for a comfy stay at a great value of mon...
    Isabella from Australia
    Family with young children
    More about voco Gold Coast

    More about voco Gold Coast

    voco Gold Coast

    See the best of Gold Coast with a stay at voco Gold Coast, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Enjoy the ocean, or just watch it with a refreshing drink. Just 310 m from Surfers Paradise, you can enjoy some beach time with a stay at voco Gold Coast.
    The range of services provided by voco Gold Coast ensures all travelers get the most out of their stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Gold Coast.
    If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
    For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at voco Gold Coast. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. The hotel also offers a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at voco Gold Coast. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar, nightclub and casino can be as fun as a night out with your travel companions.
    Never let a day go wasted when you're at voco Gold Coast with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon and spa. Start your vacation off right with a dip in the pool.
    Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports, surfing, diving and wind surfing. If you like water sports, you'll appreciate the convenience of boats, canoes and water park provided by voco Gold Coast. Get the family involved in activities such as horse riding.
    Have fun without traveling far, by taking advantage of the mini golf course, hiking trails and bowling alley at voco Gold Coast. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


    Around the property

    Take advantage of the opportunity to explore Gold Coast while in the city. One of the city's most iconic and famous buildings is SkyPoint Observation Deck, located 320 m away.

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    Amenities and facilities
    Excellent
    Facilities

    8.3

    Most talked about facilities

    Housekeeping

    151 mentions

    Beach

    109 mentions

    Breakfast

    64 mentions

    Internet

    56 mentions

    Languages spoken

    • English
    • Arabic
    • Chinese [Mandarin]
    • Filipino
    • Japanese
    • Korean

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Boating
    • Bowling alley
    • Canoeing
    • Casino
    • Diving
    • Exercise area
    • Fishing
    • Garden
    • Hiking
    • Horseback riding
    • Light therapy
    • Massage
    • Mini golf course
    • Nightclub
    • On-site entertainment
    • Pool with view
    • Snorkeling
    • Spa
    • Surfing lessons
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Water park
    • Water sports (motorized)
    • Water sports (non-motorized)
    • Wind surfing

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Alternative meal arrangement
    • Bar
    • Bottle of water
    • Coffee shop
    • Fruits/snacks
    • Happy hour
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Currency conversion service
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Hair salon
    • Heating in public area
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Kids meal
    • Playground
    • Theme park

    Land sports

    • Golf course (within 3 km)

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Bicycle parking
    • Car park [nearby]
    • Car park [on-site]
    • Parking [paid]
    • Rental car
    • Taxi service
    • Transport to airport
    Food and dining
    Breakfast options
    • Continental
    • Vegetarian
    • Full English/Irish
    Restaurants on site

    Waves Buffet Restaurant

    • Cuisine: International, Seafood
    • Menu: A-la-carte

    Cliffords Bar & Grill

    • Cuisine: Steakhouse, Australian
    • Menu: Buffet

    Social House

    • Cuisine: International
    • Menu: Buffet
    Location
    31 Hamilton Avenue, Surfers Paradise, Surfers Paradise, Gold Coast, Australia, 4217
    Exceptional
    Location

    9

    Airports

    • Gold Coast Airport (OOL)
      20.0 km
    • Brisbane Airport (BNE)
      74.2 km

    Public transportation

    • Surfers Paradise Bus Terminal
      120 m
    • Cavill Avenue Light Rail Station
      280 m

    Hospital or clinic

    • Vitality Unleashed Psychology
      1.5 km

    Shopping

    • Pacific Fair Shopping Centre
      3.6 km

    Convenience store

    • NightOwl
      260 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Ripley's Believe It Or Not! Surfers Paradise
      310 m
    • SkyPoint Observation Deck
      330 m
    • Infinity Attraction
      440 m
    • Surfers Paradise
      450 m
    • Sea World
      3.4 km
    • Pacific Fair Shopping Centre
      3.6 km
    • Wet'n'Wild Gold Coast
      14.6 km
    • Warner Bros Movie World
      15.6 km
    • Currumbin Wildlife Sanctuary
      15.9 km
    • Dreamworld
      19.1 km

    Nearby landmarks

    • Bruce Bishop Park
      20 m
    • Bruce Bishop Car Park
      100 m
    • Neal Shannon Park
      100 m
    • Walsh Family Park
      110 m
    • Surfers Paradise Bus Terminal
      120 m
    • Scenic Day Tours
      140 m
    • 7D Cinema Gold Coast
      180 m
    • Surfers Paradise Boulevard
      190 m
    • Gold Coast Tourist Information Centre
      200 m
    • Paradise Shopping Centre
      230 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Infant 0-5 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 6-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Parking Daily parking fee is 25 AUD. If you want to reserve valet parking, contact one of our friendly hosts on (07) 5588 8333. Please note we cannot accommodate oversized vehicles.
    • On checking in, we pre-authorize the total amount of booking + an additional AUD 50 per night for incidentals which is released on check-out (minus any charges).
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until10:00
    • Reception open until00:00

    Getting around

    • Distance from city center1 km
    • Travel time to airport (minutes)35

    Extras

    • Breakfast charge (unless included in room price)20 AUD
    • Daily Internet/Wi-Fi fee0 AUD

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges2
    • Number of floors20
    • Number of restaurants2
    • Number of rooms 389
    • Room voltage240
    • Year property opened1996
    • Most recent renovation2018

    Parking

    • Daily parking fee20 AUD
    Property announcements

    The property does not accept Schoolies bookings. The property does not have the policies, procedures, or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. For this reason, the property reserves the right to reject bookings from school and/or university leavers for the entire Schoolies Period.

    All Visa, Mastercard, Diners Club and American Express credit card transactions will incur a 1.5% surcharge.

    Reviews of voco Gold Coast from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.3
    Location9.0
    Room comfort and quality8.4
    Service8.6
    Value for money8.3
    High score for Gold Coast
    Rating
    9+ Exceptional (707)
    8-9 Excellent (479)
    7-8 Very Good (465)
    6-7 Good (172)
    <6 Below Expectation (142)
    Time of the year
    Mar - May (440)
    Jun - Aug (567)
    Sep - Nov (492)
    Dec - Feb (466)
    All guests (2,899)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,965 verified guest comments
    12345
    9.2
    Exceptional
    Wayne from Thailand
    Couple
    Stayed 4 nights in November 2016

    Good location and friendly staff”

    We are from Melbourne and the weather is crazy as usual. Therefore, we have tried to have at least 2 get away trips a year. We both love Gold Coast and we've been here quite often and this is our 6th times in this lovely holiday paradise. We were staying at Hotel Grand Chancellor and Hilton once of each time but our favourite hotel is Watermark Surfers Paradise. The hotel were both very ordinary and we didn't enjoy our stay there. Room rate and quality of room is pretty good and this is 4th time we have stayed at Watermark hotel. From front office desk when we check in until we get a drink from hotel bar staff is great experience they have been very friendly and helpful. Last but not least, after a long day for outdoor activities you should relax in hotel spa and swimming pools and I'm sure you will love it. We would definitely come back and strongly recommend to our family and friends this hotel when they visit Gold Coast in the future. Thanks and keep doing a great jobs guys. Cheers

    Reviewed November 08, 2016

    See room deals

    9.6
    Exceptional
    Vishnu from Singapore
    Couple
    Stayed 9 nights in July 2016

    Great Location. Great Hotel.”

    We came to Gold Coast for our Honeymoon. We were very pleased with the hotel. The location was fantastic. There were lots of shops, minimarts and restaurants around the hotel area. The tram station was also right infront of the hotel. We got the ocean view room and it was beautiful to see the beach and ocean right from our room window. Hotel was also very near to surfers paradise. The staffs were friendly and helpful. The rooms were very clean too. Housekeeping was done everyday and it was done neatly. Toiletries were replenished everyday. I would definitely recommend this hotel to those who wants to visit gold coast. The only downside was as a guest in that hotel we had to pay for parking. There wasn't any complimentary parking. Mr & Mrs RVP Singapore

    Reviewed July 22, 2016

    See room deals

    10.0
    Exceptional
    Abilio from Australia
    Couple
    Stayed 2 nights in April 2014

    Great value hotel, very comfortable room!”

    Amazing view, great value, great service

    We had a really pleasant stay at Watermark Hotel and Spa. We found the room to be very well equipped, and had an amazing view to boot. We recommend asking for ocean side views as they really are spectacular. The room was comfortable, the bed was nice and large (we ordered the king size room), and the room was impecabily clean. We ordered room service on one of the nights as we were too tired to go out, and found it not only to be incredibly affordable (we would have likely spent more eating out), very fast in delivery, but also incredibly yummy! On the day that we arrived the hotel's parking was fully used up, so they gave us complimentary valet service at no additional cost to the usual parking fees. This was quite convenient as we didn't have to walk around a car park to get our car, instead we just rang them a few minutes before and they would pick up our car. We highly recommend Watermark Hotel for anyone visiting to the Gold Coast. It's in the centre of Surfers Paradise, a short walk to Cavill Ave and incredibly good value! We will definitely be back!

    Reviewed April 28, 2014

    See room deals

    10.0
    Exceptional
    Tracey from Australia
    Couple
    Stayed 1 night in February 2011

    Beautiful hotel close to the Beach ”

    Clean, close to the beach, modern, friendly staff

    We had an enjoyable stay at Watermark in Surfers Paradise, the concierge and check in staff were very friendly and secure parking was only $5 per day, which is reasonable, considering there aren't many parking spots in Surfers Paradise. When I checked in I was advised we'd been upgraded from a standard room to a superior room. The room was very clean and modern with water views and views of Q1 next door. There are two swimming pools with spas and an excellent gym facility. This is a very clean place to stay and I'll definitely stay there again when staying on the Gold Coast.

    Reviewed February 23, 2011

    See room deals

    10.0
    Exceptional
    Cheo from Malaysia
    Family with teens
    Stayed 2 nights in December 2011

    Great spacious and beautiful hotel”

    Cheap, strategic locations, clean

    ideal hotel to stay for couples or family. great location, walking distance to the beautiful beach of gold coast and it's restaurants and shoppings spots are all nearby. for those who prefer night life, clubs and bars at the surfers paradise are all also within easy reach. just travel by foot. supermarkets? it's also located strategically in the heart of the surfers paradise gold coast.

    Reviewed December 11, 2011

    See room deals

    10.0
    Exceptional
    Gillian from Singapore
    Group
    Stayed 4 nights in June 2019

    Thumb up”

    Voco Hotel is near to Surfers Paradise G-rail which is easy to move about in Gold Coast. Hotel is environmental friendly whereby they only provide toiletries upon request. Bed is too soft which i dont like. Overall location is a cons.

    Reviewed June 19, 2019

    See room deals

    8.7
    Excellent
    Daniel from Singapore
    Family with young children
    Stayed 2 nights in December 2015

    Value-for-Money & yet Central enough”

    Prime Location & Excellent Service

    It is a value-for-money stay at Gold Coast. For its price, we stayed at a very prime location. This place is about 2 to 3 junctions away from the heart of the Surfers' Paradise. No other hotel can match its price, given its location and quality of rooms. The service was top-notch too, with the most memorable part being the prompt set-up of the room cot for my baby. The accessibility/waiting times of the car-park lift and the lack of Wi-Fi is probably only the 2 complaints I have for this hotel.

    Reviewed January 10, 2016

    See room deals

    9.6
    Exceptional
    Mei from Singapore
    Family with young children
    Stayed 2 nights in July 2019

    Wonderful experience in this hotel ”

    Pros: Comfortable and clean beds. Great ocean view from our room. Extremely warm customer service from Lily and Michelle. We love the breakfast very much. Shower and bath were convenient for our kids. Conveniently located just above Surfer Paradise Tram station, with shops and eateries just minutes walk away. Will return again if we visit Gold Coast. Cons: Parking is chargeable at $20 per day.

    Reviewed July 09, 2019

    See room deals

    10.0
    Exceptional
    jaren from Singapore
    Group
    Stayed 5 nights in November 2016

    Satisfactory visit”

    This hotel is nice to skypoint (tallest building in Gold Coast), tram station, tax free souvenir stores, restaurants and Surfers' Paradise. Hotel staffs are polite and helpful - they provide three sets of toiletries with no additional charges. They even trust their guests when broken glass were reported. Toiletries and coffee were replaced daily.

    Reviewed November 17, 2016

    See room deals

    9.0
    Exceptional
    Amit from Indonesia
    Couple
    Stayed 3 nights in March 2013

    Very happy with my stay”

    Location, Friendly staff, nice and clean rooms

    It was a very pleasurable stay. I was very happy with the staff, they were very helpful and the rooms were very nice too. Location was also fantastic. Just a stroll to the main attractions of Surfers Paradise. The concierge was also very helpful and knowledgeable. I have stayed here 3 times and will continue staying here whenever I visit Gold Coast. Wish they have a frequent visitor program :)

    Reviewed April 26, 2013

    See room deals

    10.0
    Exceptional
    David from Australia
    Couple
    Stayed 1 night in March 2019

    Anniversary Weekend”

    Stayed at Voco for our wedding anniversary and had a wonderful time, on check in got up to our room and found a lovely surprise from the duty manager of a bottle of sparkling wine with glasses all ready to drink in the ice bucket and a card such a lovely gesture, thankyou, the rooms are lovely and clean, we went to Waves Buffet situated in the Voco for an amazing seafood buffet and then for a buffet breakfast the next morning, again beautiful, we also had tapas at the Walrus Social House and a couple of cocktails, again thoroughly enjoyable and if you like to have a flutter they even have the latest gaming machines as well, the position of Voco is spot on, the tram is right at your door and it’s only a short walk to the end of the street to the Esplanade as well as plenty of shopping in close proximity, all the staff at Reception and Restaurants were wonderful and to deal with, we have only recently discovered Voco , this being our 2nd stay there and will be our favourite from now on.

    Reviewed March 27, 2019

    See room deals

    9.0
    Exceptional
    Boon from Malaysia
    Family with teens
    Stayed 2 nights in December 2013

    excellent”

    nice scenery, privatecy, quite

    good choice for holiday at gold coast, nice & beautiful hotel room, comfortable bed, good service & friendly staff, fast check in & check out, nearby & walking distance to Surfer Paradise Beach & town centre. Note : no free car parking, car parking was charged A$15.00 per day

    Reviewed December 11, 2013

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    9.2
    Exceptional
    Jeyanthi from Australia
    Family with young children
    Stayed 3 nights in June 2019

    Beautiful location and excellent breakfast lovely staff. What more you want ”

    Stayed at Voco for three days with 14 year old and had an excellent time. Enjoyed the location. Close to the beach and shops . The room was clean and was on the higher floor. Excellent choice of breakfast and we loved it and we definitely miss Voco and Gold coast.

    Reviewed June 24, 2019

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    10.0
    Exceptional
    Ryan from Australia
    Couple
    Stayed 3 nights in March 2016

    Location Location plus Value”

    The Watermark is nicely located near the heart of Surfers Paradise, it is a short stroll to all of the hustle and bustle of Cavill Ave and just far away enough from all of the noise and commotion. Conveniently located next to Surfers Paradise Tram station and the famous World Tower, the Hotel is presented is modern, fresh and upmarket p, they offered a tasty buffet breakfast which was $29 each we were offered a discount and paid $50 for two. The service was exceptional from front desk to concierge and cleaning service. The view from our room was of the Ocean we stayed in King superior. (No balcony) If you want a medium priced hotel that offers a great service in a convenient location, this is the place, the room and bathroom was not overly spacious and plain in decode. Although the rooms were modern, pleasant and clean.

    Reviewed March 27, 2016

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    9.0
    Exceptional
    Kevin from United Kingdom
    Solo traveler
    Stayed 2 nights in March 2015

    Great location, modern rooms and helpful staff.”

    Great location, modern rooms and helpful staff.

    Stayed for two nights in late March, in a standard room, at front of hotel, with ocean view between the Q1 and other sky-scrapers. Booked through Agoda and paid the equivalent of USD 102 per night, including taxes and service, but excluding breakfast. Overall I was very impressed. Due to flight timings I was at the hotel by 10:45am and, not only was the lady at reception friendly and welcoming, but I was allowed to check-in to my room straight away. The rooms is modern(ised) and has everything one could need, although I hate in-bath showers with only a fixed shower head on the wall, and there’s no free wifi anywhere. There’s a business lounge with the usual “free” breakfast (continental only), evening cocktails, etc, but strangely this is charged only by room (two people) not per person. As I was travelling alone, I would have had to pay the standard A$ 55 to use this, even though I was not two people! A bit odd. The hotel conveniently has two pools, which face different directions, which is good if one wants to catch the sun at different times of day. Both were clean and not busy. TV picture quality is good but there’s very few non-Aussie / international channels to watch. The concierge desk was very helpful - they sell the day-pass Go travelcard, and also arranged the reasonably-priced shuttle-bus pick-up back to the airport. I didn’t try the breakfast in the large restaurant as A$ 28 seemed a bit steep, by international if not Australian standards. Location is excellent: just across the road from the Q1 tower, which is surely the central focus of the whole Surfers Paradise area, with lots of restaurants (and a Bottle Shop) very nearby. No more than a simple 5-minute walk down to the beach. And the tram station right outside the hotel’s front door. Perfect! I’d happily stay again, and would recommend others to do so too.

    Reviewed April 01, 2015

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    9.3
    Exceptional
    Lynette from Australia
    Couple
    Stayed 2 nights in July 2012

    Great hotel - staff really friendly & helpful”

    Position, rooms and staff

    We really enjoyed our stay at Watermark - right from the book-in the staff were friendly & helpful. Room was clean, well furnished and quiet with a great view out to the ocean. The hotel was well positioned close to good food outlets and restaurants with only a short walk to the beach. It was close to the Gold Coast shopping and sightseeing. Would highly recommend this hotel and would definitely stay there again. With the Agoda special deal price and hotel room upgrade it was great value.

    Reviewed July 31, 2012

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    9.0
    Exceptional
    Boon from Malaysia
    Family with teens
    Stayed 2 nights in December 2013

    Good, worth while in terms of money value”

    nice scenery, privatecy, quite

    nice & beautiful room, comfortable bed, friendly staff, walking distance to Gold Coast Surfer Paradise beach & tourist-town centre, fast check in & check out. With good restaurant and slot machine casino. But car parking was charged A$15.00 per day.

    Reviewed December 11, 2013

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    8.4
    Excellent
    AMIT from India
    Couple
    Stayed 3 nights in May 2018

    Great Location”

    Right in the middle of Gold Coast's party line, this hotel provides a great value for money with surfers paradise beach near-by, lot of shopping stores, convenience stores, cuisine restaurants (incl Italian, Mexican, Thai, Middle-East, Australian, Continental, Indian) and currency exchange nearby. Night life around is great. Very conveniently located with Surfers Paradise train station at the ground floor itself. Staff is very helpful. Food at the hotel is a little pricey but good options available. Room service has limited options but are sufficient for a back-up in case you have a late night hunger. Room which I stayed in was big, clean and had a good view from the 8th floor, although it's marketed as Ocean View, but there are a few buildings in between the ocean and the view :). I'd like to stay at this hotel again only for the location and value for money.

    Reviewed May 09, 2018

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    9.0
    Exceptional
    Teik from Malaysia
    Family with young children
    Stayed 3 nights in January 2013

    Convenient location and refreshing environment”

    Convenient location to the beach, restaurant and other entertainment

    Convenient location, especially close to the beach and various restaurants in the area. Car parks are plenty and cost is appropriate. Suitable for family and children who wish to experience Gold Coast and lots of shopping opportunity. Friday night Market is close by in the esplanade and lot of opportunity to pick up gift in the shops around. The gift shop in the main lobby of the hotel is not too pricy and goods are excellent for overseas tourist. Driving in rented car can park inside the hotel and easy access from the main road. The hotel waiting are is high ceiling and bright, a good venue to relax and talk with the friends. Hotel staff are generally pleasant and helpful. Eating breakfast in the hotel is discounted and child has half price, better than expected. although the food range is slightly limited but still plenty to choose for if you only stay for few days.

    Reviewed January 19, 2013

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    10.0
    Exceptional
    Holy from Singapore
    Family with young children
    Stayed 5 nights in October 2019

    Highly recommend”

    Booked twin room and beds are big enough for 4 of us (adults 2 kids below 12). The double beds are bigger than super single but slightly smaller than queen sized bed. Location is great. We travelled by public transport, fabulous to have the tram station right in front of the hotel. Staff was friendly and helpful. Arrive early and greeted by Christopher who helped us with our luggage. When we checked in at night the luggage was already in the room. Nice breakfast buffet with lots of choices (noddles, rice, porridge, miso soup, omelette station, pastry, hot and cold meat, fruits, salads and more). Just recommended this hotel to my friend who had just booked a trip to gold coast next year. This hotel does not provide free parking so might not be suitable for those who drive unless there is alternative parking nearby. Overall very happy with this hotel.

    Reviewed October 20, 2019

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