This property is in high demand!
9 travelers have booked today.
$
Removed from saved list
8.3
Excellent
2,589 reviews
2,589 reviews
"Room was clean and modern."
"it is clean."
"Good location"
"Great location and excellent service"
"We (my parents and i) loved the spaciousness of our room (basically 2 rooms connected into 1 incl hallway)."
9.1
Exceptional
Location rating score
30 m
50 m
60 m
80 m
90 m
1.1 km
1.7 km
1.7 km
3.2 km
4.2 km
100 m
110 m
110 m
110 m
130 m
Voco Orchard Singapore – An IHG Hotel
In addition to the standard of SG Clean, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Orchard, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
SG Clean denotes businesses that adhere to high standards of public hygiene.
Airport transfer
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
9 travelers have booked today.
Value for money | 7.8 |
Distance to city center | 0.1 Km |
Location rating | 9.1 |
Nearest airport | Seletar Airport (XSP) |
Distance to airport | 13.0 km |
What time is check-in and check-out at Voco Orchard Singapore – An IHG Hotel?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Voco Orchard Singapore – An IHG Hotel?
Voco Orchard Singapore – An IHG Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Voco Orchard Singapore – An IHG Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Voco Orchard Singapore – An IHG Hotel?
Start your mornings right, with the continental and buffet breakfast options offered at Voco Orchard Singapore – An IHG Hotel. A selection of food types including western and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 38 SGD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Voco Orchard Singapore – An IHG Hotel?
Voco Orchard Singapore – An IHG Hotel features 4 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at Voco Orchard Singapore – An IHG Hotel?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Voco Orchard Singapore – An IHG Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly.
Can business events be hosted at Voco Orchard Singapore – An IHG Hotel?
On-site venues and convenient event services make Voco Orchard Singapore – An IHG Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Voco Orchard Singapore – An IHG Hotel?
Voco Orchard Singapore – An IHG Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to Voco Orchard Singapore – An IHG Hotel?
Orchard MRT Station is the closest train, metro, or bus station, about 340 m away from Voco Orchard Singapore – An IHG Hotel.
What restaurants are nearby Voco Orchard Singapore – An IHG Hotel?
Restaurants including Hard Rock Café, Fat Cow and The Line are popular in Voco Orchard Singapore – An IHG Hotel’s neighborhood which is known as Orchard.
What popular shopping places are close to Voco Orchard Singapore – An IHG Hotel?
Located in the Orchard area, Voco Orchard Singapore – An IHG Hotel is close to great shopping choices like Orchard Road, Sara Taseer Fine Jewellery and Pop And Contemporary Fine Art.
What are popular attractions near Voco Orchard Singapore – An IHG Hotel?
Guests at Voco Orchard Singapore – An IHG Hotel can easily visit Singapore Botanic Gardens, National Orchid Garden and National Museum of Singapore located in the Orchard area.
What popular natural sightseeing spots are close to Voco Orchard Singapore – An IHG Hotel?
Voco Orchard Singapore – An IHG Hotel is located in the Orchard area, which is famous for natural sightseeing destinations such as Emerald Hill, Rain Forest and Raint Tree Samanea saman.
8.8
"Room was clean and modern."
Fenny
|
December 9, 2022
7.6
"it is clean."
Corissa
|
December 1, 2022
10
"Good location"
Phanisa
|
March 22, 2023
Voco Orchard Singapore – An IHG Hotel
Get the most from an urban escape in Singapore when you book a room at Voco Orchard Singapore – An IHG Hotel. Located right in the city center, Voco Orchard Singapore – An IHG Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Voco Orchard Singapore – An IHG Hotel makes it easy to plan your day trips, sightseeing, and more around Singapore.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Voco Orchard Singapore – An IHG Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Every day at Voco Orchard Singapore – An IHG Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon, steam room, spa and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
Check out the hotel's fitness facility to stay fit and firm on vacation. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.
Around the property
Don't miss out on all that Singapore has to offer during your stay at Voco Orchard Singapore – An IHG Hotel. The most famous landmark nearby is Singapore Flyer just 4.1 km away. Don't forget to stop by Sands Skypark Observation Deck located 4.2 km away, where everyone who visits Singapore wants to have their photo taken.
8.1
Housekeeping
105 mentions
Breakfast
65 mentions
Internet
64 mentions
Food & Dining
25 mentions
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Impeccable hospitality.”
Even though the hotel exterior doesn't look new, the interior is well refurbished. Check in an hour early and was hoping to get a room quick but was told to wait as there was no available room. Came back at 3pm and was informed that the room was not ready. Therefore they directed the guests to the restaurant for a drink. It was understandable that thorough cleaning needs to be done and the occupancy was high. Nevertheless we waited close to 2 hours till we got a room. The korean staff (did not get her name) who was coordinating tye check in at the restaurant was very apologetic and professional in handling the situation. The hotel manager Mr. Ouezini came by personally to apologise and did a service recovery which really got us impressed. This is definitely service at it's finest as they when the extra mile to make sure our stay was not affected by the long wait. Room was clean and spacious with a nice simple bathtub. Rooftop pool had amazing views of orchard road and the breakfast spread was comforting. Highly recommended. Hospitality provided exceeded my expectations.
See room deals
Great venue and service ”
We stayed for 2 nights at the Hilton, with my family with young children for a special occasion. The rooms were large and comfortable. The housekeeping handled our requests promptly. The swimming pool is large with a small kids section. The location of the hotel is superb with many food options and shopping within walking distance nearby. The hotel staff were warm and attentive. The hotel security staff was welcoming to us every time. We would like to thank front staff Hannah and restaurant staff Peggy for their warmth and attention to our family and children! They are a credit to the hotel :)
See room deals
Everything was perfect but check in was delayed”
Hotel checkin was delayed as room was not ready even though we came late at 4pm. Was offered complimentary drinks and cakes while we waited. Room was clean and good, but not so kid friendly as there were edges and an imbalanced glass table. Toilet was cramped, no bidet available and bathroom floor easily flooded.. Overall, it was a good stay with not much hiccups. We liked the pool.
See room deals
Bicycle friendly Hotel! ”
Had a fabulous staycation. Room was clean and the staff who was manning the door entrance was very accommodating and allowed us to store our bicycles in one of the store rooms. Location of the hotel was another awesome plus point as you can walk along Orchard Rd to go to any of the food eateries or shopping outlets. Thumbs up! 👍🏼 👍🏼👍🏼
See room deals
Excellent visit with top-notch service”
It is my first time at Voco, and I am impressed with many aspects, especially with the customer service. Special thanks to Ann Choi and Kenny Lee for their impeccable service and good attitude. They made the stay thoroughly enjoyable with their genuine and friendly attitude, and I look forward to visiting Voco again. However, I must raise concerns with the swimming pool access - my friend fell while going to the swimming pool, as she slipped and fell on 2 steps due to low visibility especially in early mornings. I would suggest to implement hazard tape on the edge of the steps to caution fellow travellers.
See room deals
Dear Calvin, Thank you for taking the time to share with us your review. We're so happy to hear you had an amazing voco stay with us, and with our hosts, Ann and Kenny who had extended a pleasant guest experience during your stay. We will definitely pass on your kind word to them both. We appreciate your kind feedback and we look forward to welcome you back at voco Orchard Singapore soon.
Best birthday staycation ”
I have very few options on how I’d like to celebrate my birthday and months before I chose to do a staycation. I’m glad I chose Hilton Singapore because first the staff were very accommodating from check in to check out to my numerous questions and request. I never felt unsafe bec the hotel was very clean and sanitised. I felt at ease during my stay there.
See room deals
First Trip Since COVID”
Probably one of our best stays since the start of the pandemic. Being our first trip out of the country since the pandemic, VOCO didn't disappointed us. They truly place value on what you paid for, from their clean and well decorated rooms, very hospitable and accommodating staff, to its very strategic location near the MRT, VOCO will always be my go to when staying in Singapore.
See room deals
Dear Juneil, Thank you for taking the time to share with us your review. We're so happy that you had a great voco stay with us and we look forward to welcoming you back at voco Orchard Singapore on your next visit to Singapore.
Exceptional”
The customer service who checked me in (a chinese guy with specs) i didnt get his name was so proffesional kind and awesome, same goes to the valet concierge too (2 malay cs) was so kind and helpful especially when i had issues with my dad's complimentary tickets. Overall their services from handling check in- check out- to breakfast to room services are way beyond awesome. Thumbs up for your great services. For sure will have many more staycay in hilton hotel in future. Regards, Effa Mohamed
See room deals
Exceptional”
This is our first time stay in VOCO orchard but it came to my surprise where all staffs present high quality customer service. We booked king deluxe bed. The room is comfortable and immaculate. A concern that i would bring up is to have bathroom shower curtain as the floor will get wet plus slippery. overall thumbs up 👍
See room deals
Dear NATASHA, Thank you for taking the time to share with us your review. We're delighted to hear that you had enjoyed the stay with us. We value your feedback on the bathroom shower curtain and thank you for sharing with us as it also helps us to constantly improve guest experience. Once again, thank you for choose voco and we look forward to welcoming you back at voco Orchard Singapore.
The most comfortable bed ”
The bed at Voco Hotel is the most comfortable bed I’ve ever slept in. It was like sleeping on a cloud. The blanket and the pillow is so soft. And the service is also very good. I will definitely choose to stay there again whenever I go to Singapore.
See room deals
Dear GLORIA, Thank you for taking the time to share with us your review. We're so pleased to hear you had enjoyed the stay with us and love the sustainable bedding as one of our voco touches. We look forward to welcome you back at voco Orchard Singapore on your next visit.
Exceptional”
This is my first stay at Hilton Hotel in Singapore. The staff are all friendly & very warm. Front office staff name Kenny is very kind and his PR with guest is superb. Very clean hotel and will definitely come back for my next staycation.
See room deals
Week Stay”
Thoroughly enjoyed my stay at Voco! Felt like a princess for the entire week I was there. - shout out to Kenny who took care of me and my friends for the entire stay! - breakfast food was awesome! Worth waking up to! - centrally located so it was easy getting around - kenny gave us a room upgrade! Bed was incredible and the room even moreso
See room deals
Dear Kathryn, Thank you for taking the time to share with us on your recent stay. We're so glad that you had an enjoyable voco stay and we will definitely share your kind word to Kenny and our team of hosts who made your stay such a memorable one. We look forward to welcoming you back at voco Orchard Singapore.
Great staycation”
Services provided by the front desk was great. Location is definitely good. Walking distance to the Orchard train station. Plenty of food choices around the hotel. I definitely enjoyed my staycation there and would recommend to anyone who wishes to do staycay.
See room deals
Excellent Service ”
My first experience with excellent service from Hilton. The moment I first step into hotel I was greeted with warm welcome from the front desk, Linda. F&B was great and excellent service by the staff without fail and fruitful information. Will come back again to this hotel
See room deals
Best staycation ever”
Had the amazing staycation experience. Right from the very beginning we were met with the most friendly Hannah at check-in, who took the time to go through in great detail of what to expect. The necessary bookings for breakfast, pool usage and coupons for parking. We proceeded to our absolutely delightful room with really good views. Breakfast was abit packed but this was to be expected, with some patience on everyone's part on current situation, I believe we can all still have a very enjoyable time. We were also met with the absolutely attentive staff at the lounge who were quick to assist with our needs. The pool was not too busy, I believe with the staggered timing and the check out was seamless. Such a positive experience! We will definitely try to come back!
See room deals
Outstanding service”
Very clean, spacious. Got upgraded to a premium room on a higher floor facing the quieter side. Everything was up to expectation from a 5star establishment.
See room deals
Great hotel in orchard ”
Lovely breakfast spread. Gave us an upgrade! Lovely room! The gym is awesome so bring your shoes to exercise. Excerpt the club room food a disappointment. The staff are lovely, but must improve club room privileges.
See room deals
Dear anne, Thank you for taking the time to share with us your experience on your recent stay. We're pleased to hear that your overall stay was enjoyable, and we value your kind comment on the club lounge privileges which we will bring on board to the team of hosts for further review. Once again, thank you for choosing voco and we look forward to welcome you back soon at voco Orchard Singapore.
Exceptional”
Good location. We booked 2 rooms gor me and hubby and for our daughters. The rokms are cleaned and smell is perfecr. Cozy and clean. Overall is perrect.
See room deals
Good stay”
Everything was good, check in was smooth. Room is clean and spacious, i love the desk in the room. The only down side to me is the breakfast, maybe can add more option on the set menu. Sat & Sun the menu is the same, i was hoping it could be a bit different. All the staff there is nice and friendly except for 1, not sure if she is a part timer as she is wearing different uniform.
See room deals
great stay experience”
We booked one night for celebrating my friend birthday, I got requested is it possible to get birthday card for my friend, they got arranged for that and even provided one delicious cheese cake sent to the room, thanks for considerate staff, much appreciated!
See room deals