8.0
Excellent
0.3% this month
/10
(5049 reviews)See what guests said
Housekeeping283
Breakfast60
Car Park31
See map
8.3
Excellent
Location rating score
Excellent location - 760 meters from city center
Parking
FREE
Popular landmarks
Gurney Drive690 m
The Camera Museum1.85 km
Khoo Kongsi2.27 km
Penang Peranakan Mansion2.43 km
Penang Hill3.65 km
Kek Lok Si Temple6.17 km
Penang Bridge8.67 km
Penang National Park11.25 km
Escape Adventureplay Theme Park11.95 km
Pantai Merdeka19.23 km
Nearby landmarks
Olympia College Penang20 m
Gleneagles Medical Centre100 m
Mr Nadesh Sithasanan130 m
Penang Baptist Church200 m
Consulate General of Japan210 m
Chew Thean Yang Aquarium340 m
Hua Yan Si Temple350 m
International Specialist Eye Centre Penang Isec Penang Sdn Bhd350 m
Old Protestant Cemetery420 m
Buppharam Buddist Temple440 m
Vouk Hotel Suites
Deluxe Room with City View - Bed Vouk Hotel Suites
Lobby Vouk Hotel Suites
Lobby Vouk Hotel Suites
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4-star Hotel
Free Wi-Fi

Vouk Hotel Suites

57-G-3, Mansion One, Jalan Sultan Ahmad Shah, Georgetown, Penang, Malaysia, Gurney Drive, Penang, Malaysia, 10050 - See map
Attention

This property is in high demand!

Booked 175 times | 53 travelers are looking at this property right now

"Fast and efficient check in, very friendly receptionist, create a very good first impression to the hotel."
wc - December 12, 2018
Exceptional reputation
Recommended by 85% of guests
Excellent cleanliness
8.2 rating for cleanliness
Very good service
7.9 rating for service
Very good facilities on premise
7.3 facilities on premise
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.1
Distance to city center2.8km
Location rating8.3
Nearest airportPenang International Airport (PEN)
Distance to airport16.2 km

Rooms available at Vouk Hotel Suites

Family Connecting Room, 3 Bedrooms
Family Connecting Room, 3 Bedrooms
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed & 2 single beds ...
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Family Connecting Room, 2 Bedrooms
Family Connecting Room, 2 Bedrooms
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed & 2 single beds
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Executive King Room with Bathtub
Executive King Room with Bathtub
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe Partial Sea View
Deluxe Partial Sea View
...
  • Room size: 25 m²/269 ft²
  • Partial sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room with City View
Deluxe Room with City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 single bed and 1 king bed...
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Superior Room
Superior Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed or 2 single beds
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Premier Sea View King Room
Premier Sea View King Room
...
  • Room size: 28 m²/301 ft²
  • Sea view
  • 1 king bed
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Twin Deluxe
Twin Deluxe
...
    Enter dates to see prices
    DOUBLE PREMIER KING ROOM WITH SEA VIEW
    DOUBLE PREMIER KING ROOM WITH SEA VIEW
    ...
    • Room size: 28 m²/301 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Vouk Hotel Suites?

    Check-in at Vouk Hotel Suites starts from 03:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Vouk Hotel Suites to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

    How do I get to Vouk Hotel Suites?

    Getting to Vouk Hotel Suites from the airport is easy! Guests can request airport transfer in advance to and from the airport for an additional charge of 50 MYR. Requests should be made to the property in the "Special Request" field in the booking form. Guests can get around conveniently with the shuttle service provided by Vouk Hotel Suites. If you would like to drive to Vouk Hotel Suites, a car park is available onsite for use and is free of charge. Convenient parking options including self-parking are also offered at the property. You can travel around in Penang easily with taxi service provided by the property.

    Is breakfast offered at Vouk Hotel Suites?

    Buffet breakfast is offered at Vouk Hotel Suites. Vouk Hotel Suites serves continental breakfast. There is an additional charge of 38 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

    What are my dining options at Vouk Hotel Suites?

    Vouk Hotel Suites has many in-house restaurants for hungry guests to dine-in. Hardwicke House and C'Est Si Bon offer an extensive range of cuisines including Asian and international. You can also delight yourself with their tasteful " la carte menu option.

    Can special events be hosted at Vouk Hotel Suites?

    Special events such as private events may be hosted at Vouk Hotel Suites. The property has indoor venues that are perfectly suited for all your needs.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at Vouk Hotel Suites?

    On-site venues and convenient event services make Vouk Hotel Suites an ideal choice for hosting meetings. The business venues at Vouk Hotel Suites come in different styles and sizes to accommodate you and your guests. An extensive range of facilities and services including projector or LED display, audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
    Interested in hosting a business event? Let Vouk Hotel Suites know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at Vouk Hotel Suites?

    Vouk Hotel Suites is a smoke-free property in all rooms. However, guests are permitted to smoke in the designated smoking areas provided.

    Show more questions
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    What people love about Vouk Hotel Suites

    • 7.2
      Very good

      "New hotel, nice conformable bed."

      CHEANG

      |

      December 26, 2018

    • 8.0
      Very good
      Location

      "Lots of local food near by."

      kim W.

      |

      January 13, 2019

    • 9.6
      Exceptional
      Spaciousness

      "The room was perfectly big."

      Nurain

      |

      January 4, 2019

    Property ranking|Compared to 2,627 Penang properties
    See all rankings
    Review score - United States
    8.5/10
    Room size
    40 sqm.
    Value for money score
    8.2/10
    Location score
    8.3/10
    Better than
    96
    %
    of Penang properties
    Bigger than
    95
    %
    of Penang properties
    Better than
    91
    %
    of Penang properties
    Better than
    91
    %
    of Penang properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:
    8.0
    Excellent
    5,049 reviews
    Cleanliness
    8.2
    Facilities
    7.3
    Location
    8.3
    Read all reviews >
    What travelers say they love:
    Room is clean location is the best
    mohd H. from Malaysia
    Couple
    More about Vouk Hotel Suites

    More about Vouk Hotel Suites

    For travelers who want to take in the sights and sounds of Penang, Vouk Hotel Suites is the perfect choice. The hotel lies 2km from the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, Vouk Hotel Suites is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping, taxi service.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Vouk Hotel Suites is an ideal place of stay for travelers seeking charm, comfort and convenience in Penang.

    Show less

    Most talked about facilities

    Housekeeping
    221 mentions
    Breakfast
    162 mentions
    Swimming Pool
    59 mentions
    Food & Dining
    33 mentions

    What they offer

    8.0
    Very good

    "Pleasant stay, rooms are average."

    Ismira Y.

    |

    December 25, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Asian
    Continental
    Halal
    Vegetarian

    Restaurants on site

    C'est Si Bon
    Menu:Buffet, A-la-carte
    N/A
    No additional information available

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Property announcements

    Show less

    Reviews of Vouk Hotel Suites from real guests

    Overall rating
    8.0
    Excellent
    From 5049 reviews
    Provided by verified guests of
    Agoda Reviews (4034)Booking.com Reviews (1015)
    Rating via Agoda8.0
    /
    10
    Cleanliness8.2
    Facilities7.3
    Location8.3
    Service7.9
    Value for money8.1
    High score for Penang
    Rating
    9+ Exceptional (401)
    8-9 Excellent (260)
    7-8 Very Good (479)
    6-7 Good (150)
    <6 Below Expectation (258)
    Time of the year
    Mar - May (247)
    Jun - Aug (318)
    Sep - Nov (430)
    Dec - Feb (553)
    Don't miss out!Popular destination! Properties in Penang are being booked every minute!
    All guests (4034)
    All room types
    All languages

    Show reviews that mention 

    Showing 1548 verified guest comments
    12345
    9.6
    Exceptional
    susilowati from Indonesia
    Couple
    Deluxe Room with City View
    Stayed 1 night in July 2019

    Earlier check in”

    Booked for my parents. They stay here for times since the Hotel is only next to Gleneagles Penang Hospital, very convenient if you need to have medical check up there. Fast check in and they also give us earlier check in, we really thank for this service. Free shuttle to Gurney Plz with fix timetable. Thumbs up for their service.

    Reviewed July 25, 2019
    8.0
    Excellent
    Siwei from Malaysia
    Family with teens
    Deluxe Triple Room
    Stayed 1 night in July 2019

    A wonderful stay in Penang”

    We booked a triple room, spacious room and very clean, even a massage chair in the room. However wonder if they changed the bedsheet because there is some weird smell. Water pressure is good, had a nice shower, bed and pillow is comfortable. Very good location Will come back if I am visiting Penang again

    Reviewed July 17, 2019
    8.0
    Excellent
    Stella from Indonesia
    Couple
    Deluxe Room with City View
    Stayed 3 nights in July 2019

    Good Hotel”

    Good Hotel

    Reviewed July 25, 2019
    6.8
    Good
    King from Malaysia
    Family with young children
    Deluxe Room with City View
    Stayed 3 nights in July 2019

    Good”

    The toiletry was not standised. On some days, hand towels were provided, but others not. Floor towels were required to request everyday. Mini bar is complementary on first day is impressive. Welcome drinks on first day made customers feel welcome to the hotel.

    Reviewed July 20, 2019
    6.0
    Beryl's from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 1 night in July 2019

    Above average”

    Hotel look new and nice at the entrance. But inside the hotel room and corridor wall paper fall and cracking.

    Reviewed July 24, 2019
    9.2
    Exceptional
    Jeannie from Malaysia
    Couple
    Deluxe Room with City View
    Stayed 1 night in July 2019

    Great ”

    The air cord is spoil since 2am until the next morning, and no one come up and tell me why is the air cord is spoil. This is my first and last time to stay here. I Book King size bed and tell me , that they giving me Single bed and king size is who check in first will get first .

    Reviewed July 15, 2019
    10.0
    Exceptional
    Jeannie from Singapore
    Group
    Deluxe Room with City View
    Stayed 3 nights in July 2019

    Exceptional”

    The hotel staffs are awesome except the housekeeping staffs. He insisted to do housekeeping in our presence. When we rejected, he was totally upset and refused to do it after we left our room with the request for housekeeping light on. Upon return we called the front office to request for housekeeping, this time he did it but did not give us any bath towels. We called 5 times housekeeping to request for towel and only after 6th call to the front office that we got it. Furthermore, the housekeeper starred hard at us when we left the room. Other than housekeeping, everything is excellent! Housekeeper spoilt the whole image of VOUK.

    Reviewed July 14, 2019
    5.2
    Tammy from Australia
    Family with teens
    Deluxe Triple Room
    Stayed 1 night in July 2019

    Staff need more training ”

    The room was very large but the decor was rather eccentric. Can’t complain too much as it was good value for money, apart from security (lack of) at the hotel. We had random people knocking at our door at wee hours of the morning. When my daughter forgot her room key, she easily got a new key card from reception - as the front counter staff didn’t bother to verify her identity or details. That’s rather scary Vouk!

    Reviewed July 23, 2019
    6.4
    Good
    Tammy from Australia
    Family with teens
    Deluxe Triple Room
    Stayed 1 night in July 2019

    Value for money but loose security ”

    The room was very large but the decor was rather eccentric. Can’t complain too much as it was good value for money, apart from security (lack of) at the hotel. We had random people knocking at our door at wee hours of the morning. When my daughter forgot her room key, she easily got a new key card from reception - as the front counter staff didn’t bother to verify her identity or details. That’s rather scary Vouk!

    Reviewed July 23, 2019
    9.2
    Exceptional
    Kelvin from Indonesia
    Group
    Deluxe Room with City View
    Stayed 3 nights in July 2019

    Very Good!”

    The location is good, The service is good, Room is clean,spacious, and very nice! the hallway to our room a bit dark, though.

    Reviewed July 20, 2019
    6.0
    Chee from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 1 night in July 2019

    Good location ”

    Location is good, but sound proof of room is bad, u can heard baby crying nxt door and people talking... if you are 4 star, u have been overrated. Only can classified as 3 star.

    Reviewed July 23, 2019
    9.2
    Exceptional
    Chris
    Family with teens
    Deluxe Room with City View
    Stayed 3 nights in May 2019

    Exceptional”

    The room was pretty big, with interconnecting rooms available, quick housekeeping services with friendly staff. Breakfast buffet was acceptable. The location is in the center for alot of foodies. Just that it is not a place for people who like to gym as there is no gym

    Reviewed May 21, 2019
    8.8
    Excellent
    Grace from Indonesia
    Couple
    Deluxe Room with City View
    Stayed 3 nights in March 2019

    Close to hospital”

    The hotel was a step away from Gleaneagles hospital. They were renovating and the noise was a bit annoying so we had to ask for another room. But the room was quite nice. Not much choice of food nearby, basically has to go into town for other than hotel’s restaurant.

    Reviewed May 20, 2019
    9.2
    Exceptional
    CHAW from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 1 night in May 2019

    new and clean with good aroma”

    This is one of my favorites hotel when outstation in Penang. It is new, clean and smell good from receptin to hotel room. If there is any improvement, tv channels could be better, currently they don't even have astro, they only have local channels, for such a nice hotel, this part is a drawback for me.

    Reviewed May 11, 2019
    6.8
    Good
    Lee from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 2 nights in July 2019

    Good”

    The hotel is new and room is perfectly BIG. I was surprised to see a massage chair in my room, enjoyed it after a long walk distance. But hand towel and floormat are not provided upon my arrival, I did informed twice to front office but no action taken by hotel side. The housekeeper only sent us after the third remind on the first day. In the second day, the same issue arise again, no hand towel after room make up, and I received two BATH towel after few minutes informed. Its a bad experience for me on this issue. The management should pay attention on this issue and give training to the housekeepers to prevent this issue happened again to the next in-house guest.

    Reviewed July 20, 2019
    4.8
    Steven from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 3 nights in June 2019

    Poor decorate of room. ”

    As our experience. This Vouk hotel are poor in room design and decorate. We feel the room is lack of Lights, feel dark and not comfortable when the Bedrobe are in black colour which cause more darker in room. Sound proof of the door bad. Door is shake when close. Will heard loud noise when other rooms close door.

    Reviewed July 03, 2019
    7.2
    Very good
    Li from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 1 night in June 2019

    Great location but average room and services”

    Great location. Convenient with ample of carpark for customers (with security guard) Poor services. We checked in for 3 nights (with 2 agoda booking), but staffs forgotten to activate card for 3 days. 2nd day no room cleaning as they thought we were checking out. Gotten our toilet papers from house keeping after calling them x3 and waited few hours. Toilet hot water ran out after 1st person showered. Corridor of hotel had weird cold carpet smell.

    Reviewed June 30, 2019
    6.4
    Good
    Silvirin from Singapore
    Group
    Deluxe Room with City View
    Stayed 3 nights in September 2018

    Not bad, but value for money”

    Lots of tours booked this place, so its a bit noisy at night. Hotel rm is very spacious and clean, had chose a connecting room with my friend staying nxt door.

    Reviewed July 20, 2019
    9.6
    Exceptional
    Sukanya from Thailand
    Couple
    Deluxe Room with City View
    Stayed 3 nights in July 2019

    Nice location”

    Room is clean and location is good. Room is biggest and have massage chair are complimentary. Very nice to stay here.

    Reviewed July 17, 2019
    8.4
    Excellent
    FOONG from Malaysia
    Business traveler
    Deluxe Room with City View
    Stayed 1 night in July 2019

    Excellent”

    Room is clean and comfortable

    Reviewed July 16, 2019
    12345
    This is a popular property. Don't miss out!

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    Vouk Hotel Suites
    |Very good 8.0
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    • Excellent location
    • Gurney Drive
    • Komtar Bus Terminal is within 1.82 km