Vouk Suites At Mansion One
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Gurney Drive, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 4-star property features restaurant to make your stay more indulgent and memorable.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Shops
Coffee shop
Laundry service
Restaurants
Truly enjoyed my stay ”
Summary of my stay at Vouk Suites: i) I booked for a studio suite room and we got to enjoy the top-notch night view of the city and not to mention the firework shows on CNY's eve from the room. It's totally worth the amount I've spent. Really suitable for the couple to spend some quality time together. ii) Thumbs up for the location. There are restaurants, hypermarket nearby and Gurney Drive is just couple of mins away by driving and it's reachable by walking. Not to mention there is a convenient store and Starbucks located near the entrance as well. iii) We opted for making our own breakfast as there is a kitchenette. Just to add on a few things that they didn't mention on the website: kitchen utensils (except for knife), frying pan and dish soap for cleaning are provided as well. iv) Studio suite room is quite spacious for two adults. Washing machine is new and hygienic. There is TV but having little to none channel selection. However you can choose to bring thumb drive to play movies on TV as it supports the USB port. Most importantly, cleanliness of the room was decent and satisfying. v) Process for checking in was efficient and hassle-free at the reception. Staffs were absolutely approachable and helpful. The only con is that getting to the Vouk Suites from basement carpark was a bit tricky and inconvenient as there is no direct access to the building from there. So my advise would be just park your car temporarily at the outdoor carpark to check in and unload your belongings first. It'd be good if they plan to renovate the carpark in the future.
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A perfect Stay in Penang Georgetown”
The room was clean. New hotel. I stayed for 4 days 3 nights on the 4th floor, the room view was a carpark but its ok. Quiet room. There is room amenities from 5 star service, WIFI is strong. The best part is its near to Gurney Drive Walking distance around 10 minutes - 15 minutes. I recommend you to use Linkbike app ( a bicycle services) that allows you to get around the town, there are two stations (linkbike) infront of the hotel sides. All you need to do is download the app and scan the bike docking station to retrieve your bicycle. You can cycle to the city center, it takes around 2- 3 Km (20-30minutes) Travelling by bicycle is the best choice to find local tourism sites and food location. The only set back is the you need a phone GPS to guide you around.If you lost your way, just get a GRAB taxi to bring you back to the hotel.. Another place to recommend to get around is using a rental motorcycle LA Vespa Bike rental 440-B, Chulia St, Georgetown, 10200 George Town, Penang
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Pleasant and surprising value for money”
Pros: huge space provided. furniture are new, clean and a lot of amenities provided. fast wifi. very refreshing experience instead of normal hotel experience. cons: could have more tv channels but no big deal, can be solved by bringing your own media player or media box. rather confusing parking lot, not enough signs to redirect you to MansionOne since the parking lot is shared with Vouk Suites next door. would definitely recommend to others and come again.
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It's the holiday season!”
Overall stay was good despite a bit of disappointment during check in. We arrived at Mansion One at about 3.30pm. There were about 3 people ahead of us and what seemed like the check-in process can be further improved. The front counter is only manned by 2 people and each check-in will take minimum 20 minutes. Then, it was our turn. To our horror, we were told that our room was not ready, citing the reason it was full occupancy the night before and was told to return an hour later. We remembered the check in and check out time were not mentioned specifically at the print out. Additionally, if there is any holiday surcharge, it needs to be mentioned in the print out as well. (All guests in front of us gladly paid, however). As for ours, because we made quite a big fuss over late check-in, the front counter did not collect the holiday surcharge from us.
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Very good”
Their online response was not very fast but their service response on site was very quick. There are two choices for breakfast. Buffet at Vouk hotel or set meal at Hardwicke restaurant just below the Mansion One. It was fully booked during our stay there so certain request such as early check in and bed types were not accomdated. Housekeeping can be improved. Shower gel bottles were not cleared inside the shower though the toiletries were replaced. It was understandable that it might be overlooked due to the high turnover rate. Nonetheless, it was still a pleasant stay there. Will recommend it for budget conscious traveller.
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Best place to stay for Family”
During my arrival check the staff at reception not so friendly i felt so not welcoming and she soo moody! The bellman help us to deliver our baggage to the room. At the night housekeeping are bangladesh so helping us to get extra mug and plate for us. The room all clean and view so nice! Today we check out the ladies helping my family to deliver baggage at our car! and they always smile and so helpful. Thank you! Vouk apartment good for stay!
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Perfect place in Penang”
I always come back to Vouk in Penang. It's located at the perfect spot, facilities are great, staff are friendly and rooms are always clean.
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Good Choice in Georgetown”
The apartment comprised a large bedroom/kitchen/lounge area and felt very spacious. Kitchen utensils were a bit sparse - some drinking glasses would have been nice. Otherwise, very pleased with Vouk Suites. The Inclusive breakfast next door in Hardwickes was very good.
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Convenient location, clean and spacious ”
The studio suite is huge and very new ! We are very happy for what we paid for . The location is just few minutes walk from Gurney drive. You can also use the free shuttle service by the hotel . Or you can just wait for the bus just accross the street . The room is furnished with washing machine, kitchenette and microwave which is perfect for a longer stay . And there's a Starbucks & mini mart at the lobby 😉
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Spacious, bright, and clean ”
I have a short stay with family. There are 3 of us and we took a twin bed suite. Everything is in place, clean, and spacious. It is located near to the heart of gurney drive but you still need a car to get around. Walking can be an option but not with small kids or old folks. Food courts and restaurants are nearby, as well as convenient store. Recommemded for those who travel in group.
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So so”
We booked Vouk Suites at Mansion One, instead was given a room at Vouk Suites hotel itself. Reason being that the aircon was down. The facilities needed such as kitchnette was definitely not available. Asked the staff whether there's an open balcony and she said yes. To my disappointment it wasn't. Also staff mentioned that the room given will be the exact same but not at all. Hotel provided a free parking in the open. Location wise is good if you're driving. Besides that, nothing else is amaze there.
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Great Option for Group Travellers”
The 3 bedroom suites that we booked are great for our group travellers of 5. The suite is clean with great sea view from the balcony. Most importantly there is convenient store downstairs and surprisingly a Starbucks outlet as well right in the building at ground floor. This makes the hotel super convenient. It's location is also near tourist & local attractions. The only issue is that you need a car to go around the island which we did have one. Overall a great value for money.
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Home-stay style with basic facilities”
Unlike Vouk hotel, it is a large studio non-carpetted home. It does equipped basic kitchen; laundry and tv facilities but kinda boring to stay at mansion rather than hotel.
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Meet up our expectation”
Its the nearest distance to Gleanegleas hospital, just -/+ 5 minutes walking distances. The facility are great for a long stay, they're well maintained, clean. I stayed at suite 07 at 26th floor on 10 to 14 Febuary 2019. Starbuck and mini market are just downstairs..
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Exceptional”
We rented 2 bedroom 2 bathroom apartment. The space is huge, with balcony overlooking the sea. They have dining table, sofa at living area, stove, microwave, washing machine , fridge and other necessities. Its very clean and strategically located , very near to all the famous eating place in Penang. Downstairs have Starbucks and MyNews. Perfect for any traveler who's looking for a place for long stay.
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Excellent”
The location is excellent with the bus stop located at the front of the building and walking distance to the city or Gurney Plaza (25 minutes walk). Something special that there are 2 types of breakfast to be chosen, either buffet or meal. Convenience with the store and Starbucks located at lobby.
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Exceptional”
We booked two units for our group of 7 adults and 4 children. The units themselves were clean and they were kept clean daily by the staff. However, outside the units leading to the elevators, there were butts of cigarettes, empty water bottle and plastic bag on the floor which remained on the floor for more than one day. Outside of that, the location is very good, the units are well equipped and clean, bottles of water were ample, supply of fresh towel was sufficient and the bed and air con were comfortable. There is Starbucks at ground floor and a mini-mart for those wanting to buy provisions We were also allowed late checkout and to leave our bags with the reception as our flight was late at night.
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Ok...”
Pros : - located nearby Gleneagles Hospital. Con : 1st Parking confuse with both Vouk Mansion and Vouk Hotel. Security guard will just assume ur a hotel guest not Mansion. Vouk Mansion parking is at level 1 hotel is LG..
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Awesome Stay ”
Studio styled room perfectly fitted for a couple. Breakfast provided in cafe down below was indeed delicious. Parking was provided which solve the headache problem with staying in Penang island. All in all, would come again when visiting Penang next time. Thumbs up.
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Affordable”
This was the second time I've stayed in Vouk Suites. Rooms are very affordable for 4 person and the facilities were excellent. There is only one thing that I am not happy about, the cleanliness. The bathrooms were not cleaned and the floors were sticky and dirty. The oven has ants in it.
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