Congratulations W BANGKOK!”

I have been to BKK so many times and this was my first stay at W Bangkok! ❤️ Definitely it will not be my last! I don't usually post reviews but this is a must! Very hospitable & friendly concierge team where making you feel at home is certainly important! The room interiors are classy yet chic as I am an avid enthusiast to boutique hotels with unique ID. And to end my stay, a warm farewell by everyone in W Bangkok, which includes a thank you email from their General Manager! Customer service from the heart of all and am definitely coming back to W Bangkok as my choice of stay! If this review helps to other visitors, you have got nothing to lose staying in W Bangkok as your choice of hotel! Congratulations to all in W Bangkok!

Great accommodation & customer service! ”

Front desk are amazing. They understand my needs and demand as a 1st time guest at this W hotel location. Although I find the hotel rates could be reviewed with better rates. I had no issue with hotel room or hotel related matters. It was a great accommodation and had an amazing meals at house of sathorn. My inconvenient encounter was the spa. The spa receptionist is not a customer savvy. Confused with payment process that has caused me so much hassle. To my surprise the manager approached me while having lunch at House of Sathorn and apologize for the inconvenience with offer of spa discount and free dessert. As I’ve said great customer service! customer experience still the priority. Thanks W hotel Bangkok... until next.

Very impressed”

Didn't expect to be impressed, but I was, truly. Was here for a week, first half business, second half leisure. The best thing was the staff - truly the most genuinely friendly and warm service staff I have ever encountered. None of the "service fatigue" that understandably creeps up now and then elsewhere (at least, I was not made to feel that). It's next to Chong Nonsi BTS, which is really convenient. Only pity is the stretch of 50m between W and Sathorn Square which is uncovered, which necessitates a brolly when it rains. Once you get into Sathorn Sq it is covered all the way. Fitness centre and pool were not the largest but extremely functional. If I had a wishlist I'd wish for a Smith machine in the gym, and for a lap pool (current pool is oval - it is W afterall - which makes it difficult to not feel like you are wrecking other patrons' pool experience when all you want is to do a few laps). It's all subjective but I found it very good value for money, considering the quality / product / brand. Works very well for both business and leisure, highly recommended.

Mindblowing Experience”

This is my first time staying in any W Hotel in the world. & i must say, W Bangkok Hotel wow-ed me throughout the stay. From an very welcoming and inviting hotel lobby to a fabulous swimming pool, and then a well-equipped gym, a scrumptious whole variety of buffet breakfast to lastly the mind-blowing bedrooms! Staffs are extremely friendly not only over at the counter but everywhere, whenever you see them, they will greet you with a big smile on their faces! I must say, i strongly recommend W Bangkok Hotel, and i can't wait to experience the other W Hotels!

Superb experiences with promotional rate”

My stay at W Bangkok was excellent. The hotel is centrally located at Sathorn street where is very close to other hotels like Metropolitan, Banyan Tree, iResidence etc. The staff were very helpful when helping us to book restaurants, excursions etc. I really liked to chill at night at the WOOBAR just at the lobby.

W hotel is an outstanding hotel ”

My stay at the W hotel Bangkok was amazing, W hotel accommodates to every guests needs without any hesitation, the services was 10 out of 10. Every thing from the rooms to inside the room is well thought about to make your stay enjoyable and accommodating. W hotel gives its guests the ultimate W hotel experience which is unforgettable, you dont really need to leave the hotel as it has all the facilities required to make your stay perfect. I would definitely recommend W hotel to all my friends and family, if they are looking for a luxury experience.

EXCELLENT 5 STAR HOTEL”

This is the first time i feel myself be treated like a friend in a hotel. I feel warmth once i step into this hotel, being greet by the bellboy and assist me to the check in counter. While at the check in counter, i was greet by the handsome F/O ( i couldnt remember his name) and he spoke good english. Another good thing was that he upgraded me from a wonderful room to spectacular room, and that seriously delighted my day! After done with check in, he assist me to the lift and telling me which floor their breakfast being serves, and which floor the swimming pool and the spa located. And when i get into my room, the first thing is WOW!!! Such a lovely room with a nice bathtub and complimentary Macaroons in the room! Another thumbs up! ;) Another thing is that the concierge staffs and also the pool side bar staffs are very friendly and helpful too, and i couldnt help not to give them tips. ;) W Bangkok, I will definitely be back in near future! Thank you for making my stay a great one!

An extremely enjoyable stay”

I had an amazing stay at W Bangkok. It was everything I expected it to be, and a little bit more, because of the staff. Every staff at W Bangkok was extremely friendly and helpful and it made a whole lot of difference from staying at other business hotel. Also the pool, which is opened 24 hours is particularly useful for travellers who end work late but still want to have a swim. And finally the fast room service, a late supper delivered to my room in under 30minutes. That's hard to beat. Well done guys!

Amazing rooms, Great service!”

We had the best experience staying at The W hotel in Sathorn, Bangkok. The Rooms are amazing, and the service as well. This is hands down the best Room service food I've ever had. Breakfast was just superb! And I've must say, Best bed I've ever slept in. The only downside, It's a little pricey. (But totally worth it)

Awesome”

We had a pleasant stay in W Bangkok. Our room are comfortable and we love the design of the hotel. The hotel staffs are friendly and attentive. We never try the breakfast so we couldn't give any comment. They have a high-speed wifi, but make sure you have it complementary when you book, else the charges will be 470 Baht per day. The hotel are very near to BTS Chong Nonsi Station, just a 5 minute walk and you can access to the major happening spots in Bangkok. We will definitely stay in hotel for our next trip, and will recommend this to my friends too.

Excellent customer service”

We booked W last minute after a very disappointing stay at the Anantara Sathorn, we arrived at 10:30am and expected to wait but they gave us the room straight away. We left for afew hours for shopping, upon arriving back there was a water leak dripping from the ceiling. I reported it and within 5 mins the manager was there, she had another room ready, which was a bigger room. They also offered afew complimentary drinks at the bar and later that night returned and saw a hand written note and 2 W branded desserts! Now that is customer service!

Perfect stay”

W Bangkok hotel is real gem. Perfect design, nice room with such a comfortable bed. We loved to spend time in local gym and after in the pool with view over the city. We will definitely come back. Highly recommended to everyone who is coming to Bangkok. We were so much surprised that for quite a low price we got such a treatment and luxury. Good value for money!

Best choose in Bangkok”

I lost my bracelet in my Ｗ room, and I thought it's impossible to find it. but W did that, they were found it and help me to send my bracelet to my country. it's so sweet service!! Whatever team have very high staff and service in W Bangkok Hotel. if I visit Bangkok again, W Bangkok Hotel it's my no1 choose!!

Great Hotel, Luxe and Stylish”

Stay at W was great! It was a stay to celebrate our 1st year anniversary. It was not my first time to BKK, but staying at W gave new experiences to a city my hubby and I frequent. The hotel was stylishly designed, just like all other W hotels, staff were friendly, and the rooms were gorgeous. We took the spectacular room stay, and the city view was great. Bed was comfortable, and instead of spending a lot of time shopping this time round, we actually spent a lot of time in our room cause everything in W were just so appealing that we thought we should just enjoy the facilities. A 2 mins walk to Chong Nonsi MRT was definitely great, and a short walk to the famed Health Land Spa added on to the many benefits of its location. Overall a great hotel and stay, and I'll definitely be back!

Marvelous!!!”

Our stay was simply amazing!! The interior of the hotel is very well designed, 24hrs gym with new equipment, 24hrs swimming pool, 24hrs room service, the bedroom is massive and so is the bedroom, top notch staffs! Every single staff that served us have no flaws at all in their service and appearance. Food at the restaurant has a lot of varieties. There's a bar downstairs that's served good cocktail. 5mins walk to chong nonsi bts (even faster through the Sathorn square), right next to the hotel is Sathorn square, you can find cafes here (dean&deluca, watermark patiserrie), pub/bar/restaurant (kudeta), banks/money changer. From Ching nonsi bts, it's only 3stops away from Siam, 4stops Aways from pratunam area. Lots of amazing local food near chong nonsi!! Must try lek seafood!! We also booked the limo service from the hotel, which turned out to be more than jes a limo ride to the airport. They also helped with check in baggage and tax refund, guided us all the way to the gate! Extremely satisfied!!

W for Wonderful”

I have stayed in a lot of 5 star hotels and there is no fault with W Bangkok. The staff are extra efficient, friendly and attentitive. The whole W theme is slick and stylish and obviously this comes with a price. Nevertheless, Thai Bhat is fairly weak compared to most major currencies so W Bangkok becomes affordable. There is nothing more to write but to say give W Bangkok a try for yourself and experience being a rockstar for a day or two.

A splendid hotel”

i enjoyed my stay in W Bangkok. Their room with a soft king size bed made me feel like home. Food there is good and staffs are helpful and warm-hearted. I once saw a customer complain to the staff that the taxi driver charge them too much for a simple trip, and the staff went to argue with the driver and persuaded him to charge a fair price.

Wonderful Stays in W Hotel”

My Husband and I are both really enjoyed our stay in W Hotel Bangkok. The design of hotel really give us a WOW effect. When we arrived in the main entrance, we greeted nicely and warmly welcome by the bellboys. And guide us to check in at the front desk. the personnel at the front desk also process really efficiently, let us check in early (we reached around 10am) . The hotel room is really spacious and nice. Location of the hotel also very convenient. we will definitely go back when we visit again.

Good location”

It was a great experience as the hotel is nice and the location is perfect. the staff are helpful although there was a minor mistake that they arranged us into the smoking floor whereas non-smoking was our request. They immediately re-arranged us to another non-smoking room. They are all nice. Remember to show that you are guest of W Bangkok if you dine at Ku De Ta located at Sathorn house (next to the hotel). You'll get a discount of 20% off.

Too good!”

Enjoyed our stay here for 4 nights! The room is comfy, well sized with a very big window to take in the busy city sights. Everything worked; the heated shower is powerful and love all the amenities Most noteworthy of our stay is the hotel staff! Everyone of them showed professionalism at its best, warmly greets you where ever they see you and earnestly try to help you out to the last detail for whatever request/problems whenever the time of the day is - We asked to launch a complaint regarding a dishonest taxi driver we encountered and they reviewed their CCTV footages to verify the taxi car no. and colour - We also asked for Housekeeping at 9.30PM (left the Do not Disturb sign on by mistake) and was arranged immediately Will definitely stay at W again, every cent worth!