Fantastic Hotel”

We stayed at the W Hollywood as the first stop of a month long holiday of the West Coast. Everthing from our welcome, the room, hotel amenities, free Accor transport to the food was exceptional. As nice as the hotel is the highlight would have to be the staff. This is a very high energy hotel downstairs, but with clean, quiet and well appointed rooms upstairs. We would definitely stay here again.

Stylish and good location”

It was a very pleasant stay at the W Hollywood Hotel. We had nothing we could complain about. Staff are friendly and good services. Food and drinks were spot on. Great convenient location to pretty much everywhere. Nice pool with a view and the famous rooftop bar made our evenings even better. The best part of the bedroom that we liked about was the choice of the beautiful sounds of oceans, crickets, waterfall and dolphins!

feel home, cozy room”

Room was okay. Has a nice ambient sound system for sleeping. Music & nightlife at the lobby on Sunday nights. Good for young visitors to Los Angeles and families with grown-up children.

Excellent room and top notch service”

Staff was very attentive, rooms were very clean and comfortable. Only problem is the location of the hotel which was abit out of the way (but you could see the Hollywood sign from the window) but we drove so it was okay. Didn't feel like leaving at all.

nice hotel, great loation”

Nice stay, friendly staff, location on top of subway at Hollywood Boulevard close to bars and tourist attractions.

Good location”

Good location on Hollywood and close to the high lander and walk of fame stars. Also not far away from the universal park and city walk only a couple of minutes driving. Excellent 24 hr. vallet parking, nice rooms.

Hotel Staff Took Great Care of Us on Anniversary”

Great stay. Hotel staff ensured our wedding anniversary was a blast by providing champagne and even comping our breakfast. Room was modern and had everything we needed. Only disappointment was the rooftop pool. The area is used for parties at night-time and when we were there in the morning it smelled like an old nightclub.

Some disappointments ”

I stay at the W hotel in Westwood a lot so considering the location I was excited to try the Hollywood venue. A few disappointments, however: pool was closed for an event (not listed on the calendar), staff unaware of parking policies (I understand it's a 3rd party but the staff should know basics), long lines for valet coming and leaving, and room service continuous disturbance before check-out.

Nice hotel”

Was fantastic. Amazing disco / Friendly staff apart from one girl who was sitting at the concierge desk and was acting snotty. Had checked out and left my luggages at the hotel and came back to pick up the luggage and presented the luggage tag to the girl at the concierge and she just said that she is not responsible and then she was speaking with one of the security staff and did not mention to him that we were waiting for our luggages. In the end when we spoke to the same guy he just took our tags and gave us the luggage. The hotel should know what type of people they recruit - there is something called customer service and an employee sits in a chair and thinks she is working for an upscale hotel and does not even think that the hotel will not run unless customers come - what a shameful let down

Hollywood Party area”

very nice and clean hotel with well access to everywhere around town. no need to worry about where to find you food. good for those who come for both long stay and short trip. the facility also superb. overall for this hotel is one of the best hotel in town for you to consider.

Good location, unhelpful staff”

Location was great if you were after a hotel close to Hollywood Blvd. However, we had a bad smell coming from the drains in our room and the air conditioner unit sounded like a freight train. Staff told us this was normal and there wasn't anything they could do about it. Also, having to pay for wifi in a well known hotel such as this is absurd. $30 US for 3 days. There wasn't anything particularly special about our stay unfortunately. The incidentals held on your card is also $500 US, even though we payed for our room upfront and it still hasn't been returned to my card 4 days after returning home.

staff are not friendly”

bad experience with W hollywood as the smoke detector alarm ib the room keep making beep sound in the middle of the night. I can only ask the staff to fix it in the next day morning as I don't want to disturb my partner while he's in deep sleep.

Great Place to Stay! ”

The hotel is great, and the staff is very active and the atmosphere of the hotel is so energetic and fresh!

Not recommend if you have a car”

just average. Other W hotel must be better

Hotel's good but there's also room for improvement”

Our stay was great, train station is just outside the hotel. Plenty of restaurants around as well. Perhaps staff could automatically refill shampoo/body wash when they saw that it's used instead of waiting to be asked. We also mentioned that we were there for honeymoon, but the room wasn't decorated as such which was to our surprise because we were at other hotels prior and they had some roses/petals on the bed.

Great Location but rude staff”

great location, nice and clean hotel... but was served by a very rude staff while checking in... he seems to be racist! and that sucks for the price i am paying with this type of service! i'm a singaporean chinese btw.

Very comfortable stay”

Cool atmosphere at this Hotel and housekeeping did a great job. Only downside was the receptionist on arrival and the one sitting down at the counter, both I found to be curt and could have been more obliging

good design. ”

it is a wonderful experience, i stayed in very different hotel and this is the best one it with friendly staff and profession knowledge in short, very nice hotel

Party all the time”

well, once I arrived, I though that it was night club, because a lot of people went there. so this hotel is beautiful and good but only if you are a party man, if so you will enjoy this hotel. beware for smoking people, there are no smoking room available in this hotel,

US$36 per night self parking!!!!!!”

Very nice hotel, worth the stay just park somewhere else.