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Excellent8.6
Based on 595 reviews
92% would recommend to a friend
W Hong Kong Hotel
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Interior view
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Interior view
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Swimming pool
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Swimming pool
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8.8 Excellent location
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8.8Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Fantastic Suite
...
  • Harbor view
  • 65 m²
  • 1 king bed
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Marvellous Suite
...
  • Harbor view
  • 80 m²
  • 1 king bed
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Spectacular Room
...
  • Partial ocean view
  • 40 m²
  • 2 single beds or 1 double b...
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Cool Corner Room
...
  • Partial ocean view
  • 45 m²
  • 1 double bed
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Wonderful Room
...
  • City view
  • 40 m²
  • 2 single beds or 1 double b...
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Fabulous Room
...
  • Harbor view
  • 40 m²
  • 2 single beds or 1 double b...
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Nearest essentials

Airports
  • 24 kilometers to
  • Hong Kong International Airport (HKG)
  • 52 kilometers to
  • Shenzhen International Airport (SZX)
Public transportation
  • 80 meters to
  • Kowloon MTR Station
  • 550 meters to
  • Austin MTR Station
Hospital or clinic
  • 1.6 kilometers to
  • Queen Elizabeth Hospital
Pharmacy
  • 1.3 kilometers to
  • CRCare
Convenience store
  • 800 meters to
  • 7 Eleven
Cash withdrawal
  • 40 meters to
  • ATM

More about W Hong Kong Hotel

An overview

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What they offer

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Guest policies

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Some helpful facts

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Verified guest reviews

Agoda Reviews (595)
Booking.com Reviews (640)

4.4

Filter by guest type:
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 8.8
  • Room comfort and quality 9.1
  • Service 8.7
  • Value for money 7.9
  • Cleanliness 8.9
  • Facilities 8.1
  • Location 8.7
  • Room comfort and quality 9.0
  • Service 8.5
  • Value for money 7.7
  • Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room comfort and quality 9.0
  • Service 8.7
  • Value for money 7.9
  • Cleanliness 9.1
  • Facilities 9.4
  • Location 8.9
  • Room comfort and quality 9.1
  • Service 8.9
  • Value for money 8.1
  • Cleanliness 9.3
  • Facilities 8.8
  • Location 9.1
  • Room comfort and quality 9.2
  • Service 8.9
  • Value for money 7.9
  • Cleanliness 9.4
  • Facilities 8.7
  • Location 9.2
  • Room comfort and quality 9.2
  • Service 8.8
  • Value for money 8.1
  • Cleanliness 9.4
  • Facilities 8.7
  • Location 8.0
  • Room comfort and quality 9.3
  • Service 8.9
  • Value for money 7.8
Provided by verified guests of Agoda
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  • Wonderful Room
  • Spectacular Room
  • Fabulous Room
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Showing 532 verified guest comments
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8.8
Lindy from Singapore
Business traveler
Wonderful Room
Stayed 1 night in January 2017
fantasticsmic!”
located smack at the top of MTR station. linked directly to a mall with a huge variety of retail brands and restaurants / cafes. big supermarket at the basement that opens early and closes late and has a bakery, salad bar, sushi bar and pharmacy. front desk staff was very polite and helpful. room was clean and comfortable. tv is default set to a yoga channel which i thought really added to the whole concept of a healthy and wholesome living.
Reviewed May 21, 2017
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6.8
Jun from South Korea
Business traveler
Wonderful Room
Stayed 1 night in August 2016
Great room and pool, but annoying staff”
Room was clean with a great view. The pool was awesome. The only thing that irritated me was unkind staff and long waiting line at the front desk during check-in and out. Had to wait for more than 15 minutes to check out. All the guests looked frustrated whist in the queue. The staff obviously doesn't give a shit. Disinterested staff makes the dark lobby even more miserable.
Reviewed May 02, 2017
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6.8
LAI from Macau
Couple
Wonderful Room
Stayed 1 night in April 2017
Below average service ”
Terrible service. no concierge assist to carry our luggages when we get off the taxi, even no any greeting when we enter the lobby. More than average time to check in and check out. Ordinary room as other W, even smaller. Won't visit W Hong Kong again.
Reviewed April 07, 2017
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6.4
Hsin-Kai from Taiwan
Solo traveler
Wonderful Room
Stayed 1 night in March 2017
Not acceptable!”
Woke up with several fleas bite on my body! To be precise, 4 around my armpits and 4 around my belly!
Reviewed March 30, 2017
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9.6
Padthongtew from Thailand
Couple
Wonderful Room
Stayed 1 night in December 2016
The W hotel”
Always stay here
Reviewed March 25, 2017
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10.0
Padthongtew from Thailand
Couple
Wonderful Room
Stayed 1 night in January 2017
5 star”
The W hotel need no introduction
Reviewed March 25, 2017
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3.6
Katriarna from Australia
Business traveler
Cool Corner Room
Stayed 2 nights in March 2017
Used to be 5 star, after last visit, lucky to be 2”
We travel to Hong Kong for business numerous times a year and stay at the W all the time. This time we had 3 separate rooms and when we arrived to check in at 3pm (the check in time) we were told to wait for 2 hours in the lobby. There was no apology or explanation, and we weren't even given a complimentary beverage for having to wait. Then the real nightmare began. When we asked what the status was on our rooms we were told that we could take some right away, however they said that as they were doing maintenance the next day we would not be able to use the toilet in our room between the hours of 9am to 7pm. When we expressed our disgust and how this could be expected in a 5 star hotel, the manager was called and he assured us that our toilets would be working fine. Despite this assurance, 1 of our rooms was without a functioning toilet between 9am to 7pm for the whole 3 days. When we expressed our dissatisfaction with the front office, their response was "maintenance will fix it next time." Disgusting. Never experienced this in a 5 star hotel.
Reviewed March 17, 2017
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8.4
John from Philippines
Group
Wonderful Room
Stayed 3 nights in February 2017
Excellent”
For as much as it was charging, they couldn't provide free Wifi in the room? Seriously?? Good hotel though but I don't get the hipster vibe given your price point.
Reviewed March 04, 2017
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9.2
YALING from Taiwan
Business traveler
Wonderful Room
Stayed 2 nights in November 2016
NICE”
GOOD
Reviewed February 22, 2017
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7.6
Hu from Taiwan
Solo traveler
Fabulous Room
Stayed 1 night in March 2016
good breakfast”
the location is good
Reviewed February 02, 2017
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