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W Hong Kong

"Everything is perfect especially the customer service there."

Ka - September 25, 2020
Marvelous Suite W Hong Kong
Lobby W Hong Kong
Lobby W Hong Kong
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W Hong Kong

1 Austin Road West, Kowloon Station, Tsim Sha Tsui, Hong Kong, Hong Kong SAR, China - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Victoria Harbour
Within 790 m of property
See map
Popular landmarks
Victoria Harbour 790 m
Tsim Sha Tsui East 1.5 km
Hong Kong Skyline 1.7 km
Victoria Peak (The Peak) 3.9 km
Nan Lian Garden 5.9 km
Ocean Park Thrill Mountain 7.9 km
Hong Kong Disneyland 12.3 km
Ngong Ping 360 22.9 km
Lantau Island 22.9 km
Tian Tan Buddha (Big Buddha) 26.9 km
Nearby landmarks
Elements Hong Kong 60 m
Elements Shopping Mall 80 m
Kowloon MTR Station 90 m
3hreesixty 100 m
ThreeSixty 180 m
Sky100 Hong Kong Observation Deck 180 m
Ice Rink (Elements Mall) 340 m
High Speed Rail Hong Kong West Kowloon Station 470 m
Sky Corridor 540 m
Austin MTR Station 580 m

8.8

Excellent

Location rating score

270 meters from city center

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 50 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.0
Location rating8.8
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport24.9 km

Rooms available at W Hong Kong

Exceptional
Room comfort & quality
9.1
Spectacular Room, Guest room, 2 Twin/Single Bed(s)
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
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Extreme WOW, Suite, 1 King, Skyline view, Whirlpool
...
  • Room size: 200 m²/2153 ft²
  • Ocean view
  • 1 king bed
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Wonderful Room, Guest room, 2 Twin/Single Bed(s), City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 single beds
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Spectacular Room, Guest room, 1 King, Partial harbor view
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
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Fabulous Room, Guest room, 1 King, Oceanfront
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
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Wonderful Room, Guest room, 1 King, City view
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Fabulous Room, Guest room, 2 Twin/Single Bed(s), Oceanfront
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 2 single beds
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Marvelous, Suite, 1 King, Oceanfront, Corner room
...
  • Room size: 80 m²/861 ft²
  • Ocean view
  • 1 king bed
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Fantastic, Suite, 1 King, Oceanfront
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
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Cool Corner Room, Guest room, 1 King, Partial harbor view
...
  • Room size: 45 m²/484 ft²
  • Harbor view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at W Hong Kong?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to W Hong Kong?

For those who wish to drive their own cars, W Hong Kong has a car park that's close to the hotel. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at W Hong Kong?

Start your mornings right, with the continental and buffet breakfast options offered at W Hong Kong. There's an additional charge of 361 HKD for adults and 198 HKD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at W Hong Kong?

W Hong Kong features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at W Hong Kong?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at W Hong Kong. Small or intimate events like entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at W Hong Kong?

On-site venues and convenient event services make W Hong Kong an ideal choice for hosting events such as conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 450 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at W Hong Kong?

W Hong Kong does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about W Hong Kong

  • 9.2

    Exceptional
    Staff 

    "Staff members are attentive and courteous."

    alma

    |

    January 9, 2019

  • 9.2

    Exceptional

    "Overall satisfied stay with W Hong Kong."

    Lai

    |

    June 20, 2018

  • 7.2

    Very good

    "Overall the experience was good."

    Diana

    |

    July 30, 2019

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
9.1/10
Room size
63 sqm.
Cleanliness score
9.1/10
Service score
8.9/10
Better than
99
%
of Hong Kong properties
Bigger than
98
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Better than
95
%
of Hong Kong properties
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Overall rating:

8.7

Excellent
2,016 reviews
Cleanliness
9.0
Facilities
8.8
Location
8.8
Read all reviews >
What travelers say they love:
Welcome drinks were nice and the room was amazing.
Howard from Canada
Couple
More about W Hong Kong

More about W Hong Kong

Escape, Excite, Explore. Located conveniently in the buzzing West Kowloon, W Hong Kong dazzles with its Whatever/Whenever® service philosophy and imaginative sensory experience. West Kowloon Harbor’s magnificent view, award-winning bliss® spa, artsy-yet-versatile business facilities and function space, whimsical recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN, the epicenter of what’s new/next WOOBAR, and the highest outdoor poolside bar in Hong Kong WET® DECK all make for an unforgettable stay. This 393-room property further amplifies the experience with all things new/next from fashion, music, design and fuel through splendid “W happenings”.

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Most talked about facilities

Housekeeping

16 mentions

Food & Dining

12 mentions

Swimming Pool

12 mentions

Breakfast

11 mentions

What they offer

9.6

Exceptional
Staff 

"Excellent service from the W Experience Team."

Sock

|

April 11, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Vegetarian
Full English/Irish

Restaurants on site

KITCHEN
Cuisine:International
Menu:Buffet, A-la-carte
WOOBAR
Cuisine:International
Menu:Buffet, A-la-carte
WETDECK
Cuisine:International, Grill/BBQ
Menu:A-la-carte
Sing Yin Cantonese Dining
Cuisine:Cantonese
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of W Hong Kong from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness9.0
Facilities8.8
Location8.8
Room comfort and quality9.1
Service8.9
Value for money8.0
High score for Hong Kong
Rating
9+ Exceptional (314)
8-9 Excellent (149)
7-8 Very Good (138)
6-7 Good (48)
<6 Below Expectation (49)
Time of the year
Mar - May (133)
Jun - Aug (200)
Sep - Nov (158)
Dec - Feb (207)
Don't miss out!Properties in Hong Kong are being booked every minute!
All guests (1272)
All room types
All languages

Show reviews that mention 

Showing 698 verified guest comments
12345
10.0
Exceptional
Huang from Taiwan
Couple
Stayed 2 nights in September 2018

Wonderful experience in W Hong Kong hotel!”

Thanks so much for the W experience team! We felt so warm from the moment we checked in! They kindly upgraded my room, and prepared a birthday cake for me! Also the hand-writing card was so touching! I had a really unforgettable birthday in W Hong Kong hotel as the room with harbor view was so great, especially at night time. Btw, the location of the hotel is perfect because it's above a huge shopping mall with many great restaurants and also close to airport express! W is definitely one of the best choices for tourists staying in Hong Kong!

Reviewed September 17, 2018

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9.2
Exceptional
Lai from Singapore
Solo traveler
Stayed 3 nights in June 2018

Comfortable stay”

1. Excellent customer service. They helped to change the spoilt hair dryer and TV controller. You can ask for a free tote bag from the reception. 2. Comfortable bed and choice of soft and firm pillows, ironing board. 3. Separate Rain shower and bathtub. Good water strength. 4. Good selection of TV channels. They have almost everything. 5. Free coffee using Espresso coffee machine. 6. Surround sound system which you need to link it to your handphone. You must use this if you stay in W Hotel! 7. Sky pool and jacuzzi at 76th floor. Awesome view and good place to dip, suntan, and relax. 8. Gym, jacuzzi, steamroom, sauna at 73th floor. 9. Prices for W Mix Bar is ridiculous. Overall satisfied stay with W Hong Kong.

Reviewed June 20, 2018

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9.3
Exceptional
James from United States
Solo traveler
Stayed 1 night in December 2012

hip new design and music”

bed, breakfast

Although it is not so easy to find (erratic signage) if you come from the Airport Express station eventually you get there, and "there" is smack in the center of the new West Hong Kong development, still in progress. The room design is what you would expect from the W chain: cool, well-thought out and pleasing to the eye. The bed was about the best I have ever found, and the breakfast buffet was exceptional also. Add the excellent service from staff and you would be hard-pressed to find one negative. I did not have time to go up to the 76th floor where the pool and bar is.

Reviewed December 25, 2012

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9.0
Exceptional
Yin from Malaysia
Solo traveler
Stayed 2 nights in January 2013

Staff were attentive”

New international hip hotel

Had a room at high floor with ocean view facing Hong Kong Island. Beautiful room and all provided ammenities like iphone sound dock, large comfy & fluffy bed and pillows were fantastic. W Hotel Hong Kong is right above the Airport Express and MTR. Elements Shopping Centre is right at it's doorstep.

Reviewed July 11, 2013

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10.0
Exceptional
CHI from Macau SAR, China
Couple
Stayed 1 night in December 2012

Great location, Great Hotel, Great Services”

Great location, Great Hotel, Great Services

W Hong Kong is probably the best. Woo bar offers good cocktails and has a nice atmosphere. We stayed at a "Spectacular", the room was a little larger than I expected. I was impressed with a view of ICC & Victoria harbor. Great location with super big shopping mall downstairs.

Reviewed August 14, 2013

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9.0
Exceptional
David from United States
Couple
Stayed 3 nights in December 2012

Great hotel in an ideal location”

Location, service, amenities, quiet and comfort

This is the second time I've stayed at this hotel and I have to say this is a great location in HK! It sits on top of an MRT station, a mall and airport express, which makes everything so convenient for business and leisure travellers alike. The hotel is great as expected with the W brand and it's a great respite from all the hustle and bustle of Hong Kong.

Reviewed December 14, 2012

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10.0
Exceptional
michael from Australia
Couple
Stayed 1 night in June 2013

one of the new and luxury hotel in hk”

luxury, 5 stars service, shopping centre

Hotel building is connecting one of the biggest shopping centre in hk, you don't need any transportation to go anywhere,staying in the hotel area is enough to make your wallet bleed. all luxury brand is just in the shopping mall downstairs. If you come Hong Kong look for shopping, W hotel will be the one your best choice.

Reviewed July 14, 2013

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9.0
Exceptional
LAU from Hong Kong SAR, China
Couple
Stayed 1 night in April 2014

Comfortable”

Room Size, Spa, Atmosphere

The room is spacious in Hong Kong standard. The bathroom is nice you can enjoy the view while watching TV at the same time. I love the stmosphere of the hotel. Lobby and restaurants are exciting while the rooms and floors are relaxing and quiet. I enjoyed the time in the Spa Bliss. The spa price is very reasonable and the facilities are really great. I spent a great afternoon there. The staff were helpful and professional too!

Reviewed April 17, 2014

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8.7
Excellent
Justin from Canada
Business traveler
Stayed 2 nights in April 2013

Amazing comfort!! ”

Location, room size, bed comfort.

It was great, I went to Hong Kong for medical reasons and chose the W Hong Kong because I've had many friends stay there and they all recommend it for the comfort of the rooms and beds, the black out windows are also great as well, really easy to use controls in the room.

Reviewed April 18, 2013

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10.0
Exceptional
chi from Taiwan
Solo traveler
Stayed 1 night in January 2017

Spectacular room with great view”

W Hong Kong is located in ICC mall which is very easy to access the shopping mall and transportation as well. The staff are all very friendly and helpful. I booked the Spectacular Room. It has very beautiful harbour view.

Reviewed January 26, 2017

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9.7
Exceptional
Hiroomi from Japan
Business traveler
Stayed 3 nights in March 2014

Good "W" experience!”

Design clean room, Hospitality of staff, Convenience of traffic to airport access.

W Hong Kong staffs executed with own concept "Whatever/Whenever service". It was impressive experience for me. Specially in "Kitchen" that a restaurant dinning room of them.

Reviewed April 09, 2014

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8.7
Excellent
Celeste from Singapore
Business traveler
Stayed 2 nights in November 2014

comfort and luxurious ”

good, clean and comfortable bedroom; friendly staff;

The stay in W has been wonderful; very comfortable. The small downside is that it is not in Tsim Sha Tsui area where shopping is easily just a foot away.

Reviewed November 24, 2014

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9.0
Exceptional
Yaewon from Canada
Business traveler
Stayed 3 nights in April 2013

great hotel ”

trendy & fashionable hotel with comfort

the top floor swimming pool was what i had anticipated the most about. but the water was quite cold for hong kong's april weather. i wish they could've kept it warmer. aside from the pool, it was a lovely experience to stay at w in hong kong.

Reviewed July 15, 2013

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7.6
Very good
Angela from Australia
Family with young children
Stayed 3 nights in December 2018

Christmas holiday stay”

We stayed at W Hong Kong for Christmas Eve, Christmas Day & Boxing Day as we have frequently stayed at W Seminyak which is exceptional and recently stayed at W Sentosa Singapore which was also excellent. We have to say that whilst the hotels location is great it was looking tired. It’s very different from the resort styled W’s. It’s high rise with the reception upstairs and whilst the staff were nice they just didn’t give us the warm welcoming feeling we were expecting. In room dining and drinks were expensive and the breakfast buffet was nothing special. We would recommend the location as joins Ellements shopping centre but we wouldn’t stay there again.

Reviewed December 31, 2018

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9.3
Exceptional
Neil from Australia
Couple
Stayed 1 night in August 2013

A GEM OF A FIND”

We loved the decor of the room - the fantastic swimming pool and the quirky name signage

All we can say, is this hotel is a gem of a find for those looking for a more boutique, stylish hotel in a fast moving city. From the minute you enter the W Hotel reception, till you leave, you will thoroughly enjoy your stay and the relaxed atmosphere. Everything has a well designed edgy feel and flow through the place. The rooms are very spacious with high ceilings and huge windows to take in the views...loved the automatic curtains just to name one of the great room features. We had intended going out for the day but one look at the fabulous outdoor pool on the 76th floor quickly changed our plans. We love boutique hotels and the W Hotel far exceeded our expectations.

Reviewed September 17, 2013

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8.7
Excellent
vareecha from Thailand
Couple
Stayed 2 nights in April 2014

Short vacation trip in Hong Kong”

Location, Design and Service

I totally love this hotel especially the location. This hotel located at Kowloon station so it's very easy to transport by both Airport Express and MRT. And if you're shopaholic, you'll find The Elements which is one of the famous shopping mall in Hong Kong with many brand-name stores. About the design and decoration of this hotel, if you like modern and boutique hotel, i believe that you'll fall in love with this hotel like us.

Reviewed April 22, 2014

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8.7
Excellent
LINDA from Indonesia
Business traveler
Stayed 2 nights in August 2014

Convinient to travel to and from Airport”

Convinience, Location, and Lovely Room

This was the first time I arrived in HK at 12 midnight, I was exhausted, fortunately I decided to stay at W, I did have to rush to catch the last Airport Express Train to Kowloon but I arrived quickly at the hotel ( I don't like long taxi ride because I get dizzy ).The hotel room was very nice and luxurious for a standard room. Checking in on the way back to the airport was no hassle too, the kind bellboy sent me and help me with my luggages to the check-in counter downstairs. I didnt have time to explore restaurants, since my host took me to the very nice Elements mall just next to W, where I could do some last minute gift shopping. For traveller with short trip and tight schedule, W hotel is an excellent choice.

Reviewed September 11, 2014

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10.0
Exceptional
Qinghui from Singapore
Group
Stayed 2 nights in December 2018

Impeccable Service, Fantastic Location, ”

I was very impressed by the service I received during my stay at W Hotel HK. This was meant to be a celebratory birthday holiday and the hotel picked up on the fact that my birthday was one day prior to my check-in. It was indeed a pleasant surprise to find a card with a slice of birthday cake and celebratory decorations in the room after a hard day shopping! Keith at the front desk was also extremely helpful in advising us where to go for Christmas sales. The location is fantastic for shopping, with elements mall , TST walking distance away and Central only one MTR stop away. I have no doubts that I will return to W on my next trip to HK.

Reviewed December 19, 2018

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9.0
Exceptional
Ng from China
Couple
Stayed 3 nights in July 2014

Great”

Comfort; Modern; Nice View

Comfort; Modern; Nice View. This is my second time to stay in The W Hong Kong Hotel

Reviewed July 29, 2014

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7.7
Very good
Xueli from Australia
Couple
Stayed 1 night in January 2014

very nice ”

spa, city, shopping

the stay in w hong kong hotel was very good. the hotel is very modern with amazing design. the room is very clean and the bed is very comfortable. but still if they could manage some price promotion for the hotel would be perfect.

Reviewed April 14, 2014

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