W Hong Kong
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Wonderful Room, Guest room, 1 King, City view W Hong Kong
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8.7
Excellent
/10
(1860 reviews)See what guests said
View16
Housekeeping11
Shops5
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8.8
Excellent
Location rating score
Excellent location - 270 meters from city center
  • Temple Street Night Market940 m
  • Hong Kong Museum of History1.73 km
  • Lan Kwai Fong2.74 km
  • Victoria Harbour3.61 km
  • Victoria Peak (The Peak)3.91 km
  • Nan Lian Garden6.24 km
  • Ocean Park7.89 km
  • Hong Kong Disneyland11.93 km
  • Po Lin Monastery26.59 km
  • Ngong Ping 360 Cable Car27.05 km
  • 5-star Hotel
    Free Wi-Fi

    W Hong Kong

    1 Austin Road West, Kowloon Station, Tsim Sha Tsui, Hong Kong, Hong Kong - See map
    Wellness activities
    Spa & Beauty
    Fitness & Pool
    Attention

    Don't miss out!

    7 travelers are looking at this property right now | 3 travelers have booked today.

    "It was indeed a pleasant surprise to find a card with a slice of birthday cake and celebratory decorations in the room after a hard day shopping!"
    Qinghui - December 19, 2018
    Exceptional reputation
    Recommended by 96% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    Exceptional comfort
    9.1 room quality and comfort
    Excellent facilities on premise
    8.9 facilities on premise
    • 50 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
    Value for money8.0
    Location rating8.8
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport23.1 km

    Rooms available at W Hong Kong

    9.1
    Exceptional
    Room comfort & quality
    Spectacular Room, Guest room, 2 Twin/Single Bed(s)
    Spectacular Room, Guest room, 2 Twin/Single Bed(s)
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Fabulous Room, Guest room, 2 Twin/Single Bed(s), Oceanfront
    Fabulous Room, Guest room, 2 Twin/Single Bed(s), Oceanfront
    ...
    • Room size: 40 m²/431 ft²
    • Ocean view
    • 2 single beds
    Enter dates to see prices
    Wonderful Room, Guest room, 2 Twin/Single Bed(s), City view
    Wonderful Room, Guest room, 2 Twin/Single Bed(s), City view
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Extreme WOW, Suite, 1 King, Skyline view, Whirlpool
    Extreme WOW, Suite, 1 King, Skyline view, Whirlpool
    ...
    • Room size: 200 m²/2153 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Fabulous Room, Guest room, 1 King, Oceanfront
    Fabulous Room, Guest room, 1 King, Oceanfront
    ...
    • Room size: 40 m²/431 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Marvelous, Suite, 1 King, Oceanfront, Corner room
    Marvelous, Suite, 1 King, Oceanfront, Corner room
    ...
    • Room size: 80 m²/861 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Spectacular Room, Guest room, 1 King, Partial harbor view
    Spectacular Room, Guest room, 1 King, Partial harbor view
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Wonderful Room, Guest room, 1 King, City view
    Wonderful Room, Guest room, 1 King, City view
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Cool Corner Room, Guest room, 1 King, Partial harbor view
    Cool Corner Room, Guest room, 1 King, Partial harbor view
    ...
    • Room size: 45 m²/484 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Fantastic, Suite, 1 King, Oceanfront
    Fantastic, Suite, 1 King, Oceanfront
    ...
    • Room size: 65 m²/700 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at W Hong Kong?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to W Hong Kong?

    W Hong Kong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of HKD 1100. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, W Hong Kong has a car park that's close to the property. Car parking is available for an additional charge. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at W Hong Kong?

    W Hong Kong does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about W Hong Kong

    • 9.2
      Exceptional

      "Comfortable bed and choice of soft and firm pillows, ironing board."

      Lai

      |

      June 20, 2018

    • 10.0
      Exceptional

      "The Room is updated, and the quality is very worthy for money."

      Mei F.

      |

      July 16, 2018

    • 9.2
      Exceptional
      Staff 

      "Staff are friendly, room is clean and i liked the buffet here."

      Yixia

      |

      January 6, 2019

    Property ranking|Compared to 1,231 Hong Kong properties
    See all rankings
    Room comfort score
    9.1/10
    Room size
    63 sqm.
    Cleanliness score
    9.1/10
    Review score - United States
    9.0/10
    Better than
    99
    %
    of Hong Kong properties
    Bigger than
    98
    %
    of Hong Kong properties
    Better than
    96
    %
    of Hong Kong properties
    Better than
    96
    %
    of Hong Kong properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    8.7
    Excellent
    1,860 reviews
    Cleanliness
    9.1
    Facilities
    8.9
    Location
    8.8
    Read all reviews >
    What travelers say they love:
    Great location above kowloon station and the views from the ...
    Helen from Singapore
    Family with young children
    More about W Hong Kong

    More about W Hong Kong

    Escape, Excite, Explore. Located conveniently in the buzzing West Kowloon, W Hong Kong dazzles with its Whatever/Whenever® service philosophy and imaginative sensory experience. West Kowloon Harbor’s magnificent view, award-winning bliss® spa, artsy-yet-versatile business facilities and function space, whimsical recreation facilities, two signature restaurants Sing Yin Cantonese Dining and KITCHEN, the epicenter of what’s new/next WOOBAR, and the highest outdoor poolside bar in Hong Kong WET® DECK all make for an unforgettable stay. This 393-room property further amplifies the experience with all things new/next from fashion, music, design and fuel through splendid “W happenings”.

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    Most talked about facilities

    Housekeeping
    16 mentions
    Food & Dining
    12 mentions
    Swimming Pool
    12 mentions
    Breakfast
    11 mentions

    What they offer

    10.0
    Exceptional

    "I was very impressed by the service I received during my sta..."

    Qinghui

    |

    December 19, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Vegetarian
    Full English/Irish

    Restaurants on site

    KITCHEN
    Cuisine:International
    Menu:Buffet, A-la-carte
    WOOBAR
    Cuisine:International
    Menu:Buffet, A-la-carte
    WETDECK
    Cuisine:International, Grill/BBQ
    Menu:A-la-carte
    Sing Yin Cantonese Dining
    Cuisine:Cantonese
    Menu:A-la-carte

    Nearby restaurants

    Chinese cuisine
    Chinese cuisine
    Yeh Lam Kwok (YLK) Restaurant
    1.0 km Chinese, International
    Tai Hing Roast Restaurant (Parkes Street)
    1.0 km Chinese
    New Forest Restaurant (Pilkem Street)
    1.1 km Chinese
    American cuisine
    American cuisine
    Madam S'ate
    820 m American, International
    Bostonian Seafood & Grill
    910 m American, European, Seafood
    Ned Kelly's Last Stand
    1.4 km American, Australian, Bar
    Asian cuisine
    Asian cuisine
    Tim's Kitchen (Elements, Hong Kong)
    20 m Asian, Chinese
    Xia Mian Guan
    60 m Asian, Chinese
    Tin Lung Heen
    140 m Asian, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of W Hong Kong from real guests

    Overall rating
    8.7
    Excellent
    From 1860 reviews
    Provided by verified guests of
    Agoda Reviews (1089)Booking.com Reviews (771)
    Rating via Agoda8.7
    /
    10
    Cleanliness9.1
    Facilities8.9
    Location8.8
    Room comfort and quality9.1
    Service8.9
    Value for money8.0
    High score for Hong Kong
    Rating
    9+ Exceptional (296)
    8-9 Excellent (142)
    7-8 Very Good (130)
    6-7 Good (47)
    <6 Below Expectation (43)
    Time of the year
    Mar - May (126)
    Jun - Aug (189)
    Sep - Nov (142)
    Dec - Feb (201)
    Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
    All guests (1089)
    All room types
    All languages

    Show reviews that mention 

    Showing 658 verified guest comments
    12345
    9.6
    Exceptional
    Johnathan from United Kingdom
    Couple
    Spectacular Room, Guest room, 1 King, Partial harbor view
    Stayed 4 nights in April 2019

    Fantastic!”

    What a fantastic 5 day stay! ALL members have staff were excellent - friendly and I was greeted every time (mostly by name!) Rooms were very comfortable, clean and spacious. We were fortunate to get a roomoverlooking HK island in the distance. Breakfast was great, with lots on offer at the buffet. The pool up on the 76th floor with views over the city was spectacular and we enjoyed the spa/sauna facilities on the floor below, too. Our first time staying at the W, and will definitely return once back in HK.

    Reviewed May 05, 2019
    4.8
    KA from China
    Family with young children
    Wonderful Room, Guest room, 2 Twin/Single Bed(s), City view
    Stayed 2 nights in May 2019

    Fell short of our expectations for the W Hotel brand”

    Bad: 1. Bad smell from the toilet. We woke up in the middle of the night because of the smell. 2. The drain in the shower was somehow clogged and the water flew out. The bathroom was filled with water. 3. Housekeeping could be better. The empty toilet paper roll was just left on the floor. 4. Rooms were old and not very well maintained. No WOW effect. We had seen loose water taps. The soundproof foam on the doors between the adjoining rooms was ripped. 5. Buffet breakfast is average. Waiters/waitresses didn’t look happy, which was not consistent with the image of the W brand. The coffee mugs were literally plunked onto our tables. Good: a. FO staff and chefs of KITCHEN are friendly and attentive. b. Rooms are spacious. c. Nice pool and sauna.

    Reviewed May 17, 2019
    9.2
    Exceptional
    alma from Philippines
    Family with teens
    Stayed 14 nights in December 2018

    Personalized Service ”

    Staff members are attentive and courteous. Room rates were high during our stay this time. We stayed in adjacent suite and room for a month. What has stood out for us with W is that it might be the only 5 star hotel in HK that allows food delivery from Foodpanda Deliveroo Ubereats. Although room service and Sin Ying menus are excellent, they can be repetitive.

    Reviewed January 09, 2019
    9.2
    Exceptional
    Yixia from China
    Couple
    Fabulous Room, Guest room, 1 King, Oceanfront
    Stayed 1 night in December 2018

    good as always”

    stayed here every time when i went back and visited my parents. it's super convenient. especially right now the high speed train station is in service. love this place. staff are friendly, room is clean and i liked the buffet here. location is super - direct above the airport express and Tung Chung line, 10 minutes walk to Austin station and High Speed Train station. Also not far from Temple Street and Harbour City. Definitely recommend it to friends and family!

    Reviewed January 06, 2019
    10.0
    Exceptional
    Huang from Taiwan
    Couple
    Stayed 2 nights in September 2018

    Wonderful experience in W Hong Kong hotel!”

    Thanks so much for the W experience team! We felt so warm from the moment we checked in! They kindly upgraded my room, and prepared a birthday cake for me! Also the hand-writing card was so touching! I had a really unforgettable birthday in W Hong Kong hotel as the room with harbor view was so great, especially at night time. Btw, the location of the hotel is perfect because it's above a huge shopping mall with many great restaurants and also close to airport express! W is definitely one of the best choices for tourists staying in Hong Kong!

    Reviewed September 17, 2018
    6.8
    Good
    Remington from Philippines
    Solo traveler
    Spectacular Room, Guest room, 1 King, Partial harbor view
    Stayed 3 nights in March 2019

    Swank”

    Room and lobby is very chic. Good for party minded people. The spa, sauna, pool, gym are ample and enough for the simple routines/workout. Easy access to Kowloon MTR station and IFC areas are just one station away.

    Reviewed April 04, 2019
    9.6
    Exceptional
    Rayson from Singapore
    Couple
    Wonderful Room, Guest room, 1 King, City view
    Stayed 4 nights in June 2019

    What an awesome Experience Team they have at W in Hong Kong”

    I just celebrated my 50th birthday over the week @ W and what a memorable experience it was. Thank you Jessica, Jennifer, Sandra and Yuki for making this a truly memorable stay! See you again soon!

    Reviewed June 13, 2019
    9.6
    Exceptional
    Danny from Australia
    Couple
    Stayed 1 night in July 2018

    Great honeymoon at W hotel”

    We had a warm and great welcome by the hotel staff and were personally escorted to our room and we found it was decorated with flower petals on our bed with a heart shape, honeymoon candies on the table and best wishes cards on bed and on the table !!! We had a great time and the in-room dinning experience was great too. We will be back for sure !

    Reviewed July 10, 2018
    9.6
    Exceptional
    Danny from Australia
    Couple
    Stayed 2 nights in June 2018

    Happy honeymoon for us”

    It was our honeymoon stay and the hotel made some preparation for us in sync with our honeymoon stay, thank you W Hotel. Our stay was very pleasant and memorable indeed. The hotel is right at a fashionable shopping mall and we did many shopping too. We also had several in-room dinning and the service was very good. We need more large towels and the hotel service met our requirements promptly, excellent service we must say. We stayed at the hotel for 3 nights 4 days and we had a later check-out too. One minor thing was that my wife prefers bed sheets to be changed daily but that was changed only twice. Besides that, it is a very good hotel to stay and we will return.

    Reviewed July 06, 2018
    9.2
    Exceptional
    Lai from Singapore
    Solo traveler
    Stayed 3 nights in June 2018

    Comfortable stay”

    1. Excellent customer service. They helped to change the spoilt hair dryer and TV controller. You can ask for a free tote bag from the reception. 2. Comfortable bed and choice of soft and firm pillows, ironing board. 3. Separate Rain shower and bathtub. Good water strength. 4. Good selection of TV channels. They have almost everything. 5. Free coffee using Espresso coffee machine. 6. Surround sound system which you need to link it to your handphone. You must use this if you stay in W Hotel! 7. Sky pool and jacuzzi at 76th floor. Awesome view and good place to dip, suntan, and relax. 8. Gym, jacuzzi, steamroom, sauna at 73th floor. 9. Prices for W Mix Bar is ridiculous. Overall satisfied stay with W Hong Kong.

    Reviewed June 20, 2018
    8.8
    Excellent
    Lindy from Singapore
    Business traveler
    Stayed 1 night in January 2017

    fantasticsmic!”

    located smack at the top of MTR station. linked directly to a mall with a huge variety of retail brands and restaurants / cafes. big supermarket at the basement that opens early and closes late and has a bakery, salad bar, sushi bar and pharmacy. front desk staff was very polite and helpful. room was clean and comfortable. tv is default set to a yoga channel which i thought really added to the whole concept of a healthy and wholesome living.

    Reviewed May 21, 2017
    10.0
    Exceptional
    Jarod from Malaysia
    Solo traveler
    Stayed 1 night in October 2016

    I'll be back again!!!”

    Love the roof-top swimming pool (highest swimming pool in HK according to the staff), convenient location with shopping mall and Airport Express station at the same building and most important element pull me back for my next visit is the sunset sea view. I can just sit inside my room and enjoy the sunset sea view without any disturbance. Thanks to the friendly staff upgrade my city view room to sea view room, otherwise I can't enjoy this beautiful scenery. Thanks W Hotel!

    Reviewed October 30, 2016
    8.0
    Excellent
    Si from Singapore
    Couple
    Stayed 1 night in June 2016

    Overall nice hotel to stay but slight hiccup which spolit the stay”

    All in all, the service of hotel staff is very good. The room was nicely prepared and clean. However, after checking in, one of the staff came into the room without knocking which gave us a shock. The only lucky thing is that we aren't changing in the room. With exception to this, the experience was a good one.

    Reviewed June 27, 2016
    9.3
    Exceptional
    Tuan from Australia
    Couple
    Stayed 4 nights in February 2016

    Nice hotel, contemporary design”

    Design, staffs, location

    Right next to Kowloon station, highend shopping center, nice habour view, nice facilities, great and helpful staffs, so everything make it a bit pricy. I have no complains on the price except internet in 1000HKD for 7 days is too much!

    Reviewed February 19, 2016
    8.0
    Excellent
    issaree from Thailand
    Solo traveler
    Stayed 2 nights in December 2015

    Perfect Stay”

    Location, Room Space, Decor

    Everything perfect. Hotel is connected to Elements Department Store. So it's easy to go shopping/get something to eat. Also, it is connected to MTR (Kowloon station). Then, it's easy to go to airport or access other places. Booked for Spectacular Room. It gives partial view of Harbor. Room is clean and has enough space. Overall it's a great vacation.

    Reviewed December 14, 2015
    9.3
    Exceptional
    Kar from Malaysia
    Family with young children
    Stayed 4 nights in December 2014

    Meet most expectation for a W Hotel”

    Great Location, Prompt Service & Artistic Decor

    Meet most expectation from a W Hotel. Location is excellent for Airport Express rail with easy access to HK Island, Disneyland and Tung Chung for cable car. Service is prompt and attentive. Clean, comfortable with a artistic decor. Only negative issue is no free wifi in room and the tv loses signal quite often. Overall still a good option to stay for business and leisure travellers.

    Reviewed December 16, 2014
    9.0
    Exceptional
    Andrew from Philippines
    Family with young children
    Stayed 2 nights in November 2014

    World class”

    Location is superb, Staff are really helpful, Shower pressure is the best

    The hotel is located on top of the kowloon station MTR and airport express which means getting around the city is very convenient. There is also a mall below so shopping is quick and easy. The hotel has one of the best shower system and water pressure that i have tried and it was just wonderful! The room is spacious and nice, and they offer the free mobile phone for you to use during your stay. The only downside is that wifi in the room is not free - common, in this day and age that should come as standard.

    Reviewed November 30, 2014
    8.7
    Excellent
    vareecha from Thailand
    Couple
    Stayed 2 nights in April 2014

    Short vacation trip in Hong Kong”

    Location, Design and Service

    I totally love this hotel especially the location. This hotel located at Kowloon station so it's very easy to transport by both Airport Express and MRT. And if you're shopaholic, you'll find The Elements which is one of the famous shopping mall in Hong Kong with many brand-name stores. About the design and decoration of this hotel, if you like modern and boutique hotel, i believe that you'll fall in love with this hotel like us.

    Reviewed April 22, 2014
    9.0
    Exceptional
    LAU from Hong Kong
    Couple
    Stayed 1 night in April 2014

    Comfortable”

    Room Size, Spa, Atmosphere

    The room is spacious in Hong Kong standard. The bathroom is nice you can enjoy the view while watching TV at the same time. I love the stmosphere of the hotel. Lobby and restaurants are exciting while the rooms and floors are relaxing and quiet. I enjoyed the time in the Spa Bliss. The spa price is very reasonable and the facilities are really great. I spent a great afternoon there. The staff were helpful and professional too!

    Reviewed April 17, 2014
    9.7
    Exceptional
    reza from Indonesia
    Couple
    Stayed 1 night in February 2013

    great hotels”

    clean,tidy,nice,friendly

    The place is very accessible to all the things I needed,restaurants and shopping places. The staffs are very friendly and accommodating. They are willing to extend help anytime. The room is neatly kept and cozy. The restaurant is affordable and good. I enjoyed my breakfast with such a wide selection and great food.

    Reviewed April 28, 2013
    12345
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    W Hong Kong
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Temple Street Night Market
    • Kowloon MTR Station is within 0.09 km