8.9

Excellent
/10
(324 reviews)See what guests said
Food & Dining1
Swimming Pool1
View1
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Maenam Beach 1.8 km
Fisherman's Village 2.3 km
Big Buddha 4.7 km
Wat Plai Laem 5.5 km
Chaweng Beach 7.1 km
Chaweng Noi Beach 8.9 km
Na Muang Waterfall 11.7 km
Thong Takhian Beach (Silver Beach) 12.6 km
Lamai Beach 12.7 km
Hin Ta & Hin Yai Rocks 13.7 km
Nearby landmarks
Ko Ra Hin 910 m
Jack Doyle's Irish Pub 1.0 km
Ko Ra Thian 1.1 km
Mae Nam Post Office 1.2 km
Peace Tropical Spa 1.3 km
Bo Phut Beach 1.7 km
Samui Go-kart 1.7 km
Maenam Beach 1.8 km
The Wharf Samui 1.9 km
7eleven 1.9 km
W Koh Samui SHA Plus +

"the quality of your services is still there, even beyond."

Waranya - December 28, 2020
Jungle Oasis, 1 Bedroom Villa, 1 King, Garden view W Koh Samui SHA Plus +
Lobby W Koh Samui SHA Plus +
Lobby W Koh Samui SHA Plus +
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Removed from saved list

W Koh Samui SHA Plus +

4/1 Moo 1 Tambol Maenam, Mae Nam, Koh Samui, Thailand, 84330 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Mae Nam part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Value for money7.8
Distance to city center10 km
Location rating8.3
Nearest airportSamui Airport (USM)
Distance to airport5.8 km

Rooms available at W Koh Samui SHA Plus +

Exceptional
Room comfort & quality

9.4

Seascape Escape, 4 Bedroom Villa, Ocean view, Private pool
...
  • Ocean view
  • Balcony/terrace
  • 2 double beds and 1 king be...
Enter dates to see prices
Extreme Wow Ocean Haven, 2 Bedroom Villa, Ocean view
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Ocean Front Haven, 1 Bedroom Villa, 1 King, Oceanside
...
  • Room size: 223 m²/2400 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Jungle Oasis, 1 Bedroom Villa, 1 King, Garden view
...
  • Room size: 163 m²/1755 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Tropical Oasis, 1 Bedroom Villa, 1 King, Garden view
...
  • Room size: 223 m²/2400 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Ocean View Escape, 1 Bedroom Villa, 1 King, Private pool
...
  • Room size: 163 m²/1755 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Tropical Oasis, 1 Bedroom Villa, 2 Queen, Garden view
...
  • Room size: 223 m²/2400 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Jungle Oasis, 1 Bedroom Villa, 2 Queen, Garden view
...
  • Room size: 163 m²/1755 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Wow Jungle Oasis, 1 Bedroom Villa, 1 King, Garden view
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
WOW Ocean Haven, 1 Bedroom Villa, 1 King, Ocean facing view
...
  • Sea view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does W Koh Samui SHA Plus + have a hot tub?

W Koh Samui does not have a hot tub.

What time is check-in and check-out at W Koh Samui SHA Plus +?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to W Koh Samui SHA Plus +?

W Koh Samui SHA Plus + is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. A stay at W Koh Samui SHA Plus + also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, W Koh Samui SHA Plus + has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the resort. If you're looking for an easy way to get around Koh Samui with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at W Koh Samui SHA Plus +?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at W Koh Samui SHA Plus +. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 1530 THB for adults and 650 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at W Koh Samui SHA Plus +?

W Koh Samui SHA Plus + features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at W Koh Samui SHA Plus +?

Your special occasion or event can be hosted at one of the 3 versatile venues. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at W Koh Samui SHA Plus +. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at W Koh Samui SHA Plus +?

On-site venues and convenient event services make W Koh Samui SHA Plus + an ideal choice for hosting events such as corporate events, conferences and meetings. The venue available at the resort can accommodate up to 80 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at W Koh Samui SHA Plus +?

W Koh Samui SHA Plus + does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby W Koh Samui SHA Plus +?

W Koh Samui SHA Plus +’s neighborhood is Mae Nam which includes popular restaurants such as The Kitchen Table - W Koh Samui, Woobar - W Koh Samui and Namu - W Koh Samui.

What popular shopping places are close to W Koh Samui SHA Plus +?

W Koh Samui SHA Plus + is located in Mae Nam area which features shopping places such as Maenam Walking Street.

What are popular attractions near W Koh Samui SHA Plus +?

W Koh Samui SHA Plus +’s location in the Mae Nam neighborhood makes it close to famous attractions including Maenam Beach, Chinese Temple and Wat Phi Kho Thong.

What popular natural sightseeing spots are close to W Koh Samui SHA Plus +?

W Koh Samui SHA Plus +’s nearby natural sights include Khun Si Waterfall, Samui Sheep Farm & Salad Bar and Tan Rua located in the same Mae Nam area.

Show more questions
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Explore the neighborhood

What people love about W Koh Samui SHA Plus +

  • 10

    Exceptional

    "the quality of your services is still there, even beyond."

    Waranya

    |

    December 28, 2020

  • 10

    Exceptional
    Staff 

    "We’d like to thank you to Khun Oh (the male staff from the Kitchen Table) who took care of us at the Christmas lunch."

    Waranya

    |

    December 28, 2020

  • 10

    Exceptional

    "It was something that we really appreciated, and we knew that W would highly be our favourite place to stay for our future Samui trip from now on."

    Waranya

    |

    December 28, 2020

Overall rating:

8.9

Excellent
324 reviews
Cleanliness
9.2
Facilities
8.8
Location
8.3
Read all reviews >
More about W Koh Samui SHA Plus +

More about W Koh Samui SHA Plus +

W Koh Samui SHA Plus +

Rejuvenate and recharge with a getaway just minutes from the Koh Samui city center at W Koh Samui SHA Plus +.
The superior services and facilities offered at W Koh Samui SHA Plus + will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi, car hire and shuttle services to help you get to where you want to go in Koh Samui.
Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's ticket service and tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at W Koh Samui SHA Plus + are fitted with all the amenities travelers need. The resort provides air conditioning in some rooms for the benefit of guests. The multiple room layout options at W Koh Samui SHA Plus + include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The resort also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. W Koh Samui SHA Plus + also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
W Koh Samui SHA Plus + lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. The many offerings at W Koh Samui SHA Plus + ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like snorkeling, non-motorized water sports and wind surfing. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like canoes made available at W Koh Samui SHA Plus +. In a competitive mood? Get sporty with your travel group or other guests at the yoga room and tennis court in the resort.
Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Take some time to explore Koh Samui. Sit on the sand or sip a drink in leisure at Chaweng Beach located 7.1 km away. The most well-known nearby local attraction is Hin Ta & Hin Yai Rocks which is located just about 13.6 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Swimming Pool

4 mentions

Food & Dining

3 mentions

Breakfast

3 mentions

Beach

2 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Thai

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible registration desk
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Alarm clock telephone ringers in some rooms
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Lever handles on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on all guest room doors
  • Main entrance
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • On-site accessible self parking
  • Room and suites access through exterior corridor
  • Room windows that open
  • Safety chains and/or latches on all guest doors
  • Secondary locks on all room windows
  • Self-closing doors on all guest rooms and suites
  • Self-operating lift to all hotel swimming pools
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in some rooms
  • View ports in all guest room and suites doors
  • Visual alarms in all guest rooms and suites
  • Visual alarms in all public hallways
  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private bath
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids facilities
  • Kids meal
  • Kids safety features

Land sports

  • Golf course (within 3 km)

Access

  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Ironing facilities
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Buffet
Restaurants on site

The Kitchen Table

  • Cuisine: International
  • Menu: Buffet, A-la-carte

Namu

  • Cuisine: Japanese
  • Menu: Buffet

Beach Grill

  • Cuisine: Grill/BBQ
  • Menu: Buffet
Location
4/1 Moo 1 Tambol Maenam, Mae Nam, Koh Samui, Thailand, 84330
Excellent
Location

8.3

Airports

  • Samui Airport (USM)
    5.8 km 20 min drive
  • Surat Thani Airport (URT)
    107.6 km

Hospital or clinic

  • Mae Nam Health Clinic
    2.1 km

Shopping

  • Central Festival Samui
    6.7 km

Convenience store

  • Family Mart
    1.7 km

Cash withdrawal

  • ATM
    860 m
What's nearby

Popular landmarks

  • Maenam Beach
    1.8 km
  • Fisherman's Village
    2.3 km
  • Big Buddha
    4.7 km
  • Wat Plai Laem
    5.5 km
  • Chaweng Beach
    7.1 km
  • Chaweng Noi Beach
    8.9 km
  • Na Muang Waterfall
    11.7 km
  • Thong Takhian Beach (Silver Beach)
    12.6 km
  • Lamai Beach
    12.7 km
  • Hin Ta & Hin Yai Rocks
    13.7 km

Nearby landmarks

  • Ko Ra Hin
    910 m
  • Jack Doyle's Irish Pub
    1.0 km
  • Ko Ra Thian
    1.1 km
  • Mae Nam Post Office
    1.2 km
  • Peace Tropical Spa
    1.3 km
  • Bo Phut Beach
    1.7 km
  • Samui Go-kart
    1.7 km
  • Maenam Beach
    1.8 km
  • The Wharf Samui
    1.9 km
  • 7eleven
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The breakfast buffet costs THB 1,530.10 for adults and THB 765.05 for children between 6 years old to 12 years old.
  • Baby cot is available at no additional charge.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1800 THB
  • Distance from city center10 km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)1530 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Local Tax ID/ Rental License0845545003307
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 74
  • Room voltage220
  • Year property opened2010

Parking

  • Daily parking fee0 THB

Reviews of W Koh Samui SHA Plus + from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.2
Facilities8.8
Location8.3
Room comfort and quality9.4
Service9.1
Value for money7.8
High score for Koh Samui
Rating
9+ Exceptional (63)
8-9 Excellent (36)
7-8 Very Good (21)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (41)
Jun - Aug (35)
Sep - Nov (44)
Dec - Feb (18)
All guests (178)
All room types
All languages

Show reviews that mention 

Showing 138 verified guest comments
12345
10.0
Exceptional
Shane from Australia
Couple
Stayed 7 nights in November 2015

Honeymoon Couple ”

Location, staff and breakfast

We stayed at the W-retreat for 7 nights on our honeymoon. This place is absolutely amazing, the staff are the most friendly, genuine people you could ever meet, they felt like family to us and we were so sad to leave. We really can't wait to get back to Koh Samui and stay at the W, we hired a scooter and drove around to the many other hotels in Koh Samui, this included Banyan Tree and Tongsai Bay I am pleased to say that staying at the W was the best decision we have ever made none of these hotels come close to comparing. We will definitely be coming back to stay at the W. We miss all of the staff at the w

Reviewed December 05, 2015

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10.0
Exceptional
Waranya from Thailand
Couple
Jungle Oasis, 1 Bedroom Villa, 1 King, Garden view
Stayed 3 nights in December 2020

Thank you for taking care of us!”

Firstly, I’d like to thank you to all of you to make our trip so memorable. It’s been a tough year for everyone especially hotel crew as we know how this situation affected you all badly. However, the quality of your services is still there, even beyond. We’d like to thank you to Khun Oh (the male staff from the Kitchen Table) who took care of us at the Christmas lunch. As we have been a big fan of W does brunch in BKK, we kinda know how you run this thing fairly well. There was a misunderstanding at the beginning about our booking but he managed to recover our negative feelings very well and quickly. It was something that we really appreciated, and we knew that W would highly be our favourite place to stay for our future Samui trip from now on. One more compliment to your front desk staff, apologies I did not manage to get her name. She checked us in on the 22nd December. She was so kind and patient while explaining things. I could catch everything she explained the first time at the concierge. (You know you get loads of information when you check in, never 100% remember everything at the first place - but she did it well which really surprised me) Kudos to her great communication. Thank you very much, and hope next year will be a brighter year for all of you. We will definitely come back soonest!

Reviewed December 28, 2020

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Hello Khun Waranya! We're glad that you enjoyed your stay with us back in December. It has been a while and we certainly look forward to your next visit. We appreciate your kind works and for staying at W Koh Samui. Stay safe and well!

Responded September 13, 2021
W Koh Samui SHA Plus +
8.7
Excellent
Usaporn from Thailand
Couple
Stayed 2 nights in July 2013

nice hotel, good good, but bad quality of sand”

private hotel, nice bar with W logo, lovely staffs

The hotel decoration very cozy and more modern compare to other hotel in Samui. But if compare to other W hotel, i would say W retreat not so treandy and not really need W stardard. Ocen view is really impressed me. Foods at Table Kitchen was awesome!! but beach and sand was disappointed us alot.

Reviewed July 10, 2013

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8.7
Excellent
Kwun from Hong Kong SAR, China
Couple
Stayed 2 nights in April 2013

Excellent service and wonderful experience”

Friendly Service, Romance Arrangement and Creative Ideas

W Retreat Koh Samui not only provide outstanding services, but they also provide quick and helpful response to romance arrangement for my girlfriend.

Reviewed May 07, 2013

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9.0
Exceptional
TING-JIE from Taiwan
Couple
Stayed 2 nights in March 2014

GREAT VIEW, nice private pool”

great view, nice private pool, big room

The W retreat hotel was EXCELLENT in terms of its hardware. The view, facilities, the private pool, the seaview, and various amenities you would expect. The service and 'people', however, could use some improvements. We will write a more detailed review. Overall, this was a great experience.

Reviewed April 02, 2014

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9.7
Exceptional
Cynthia from United States
Couple
Stayed 4 nights in November 2014

A wonderful experience.”

Great service, wonderful sea view and good breakfast!

We love W samui and will definitely come back in the future. The choice of restaurant is not much, and the quality of food can be improved. The beach, spa and the bar are great!

Reviewed November 16, 2014

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6.7
Good
Silke from Norfolk Island
Solo traveler
Stayed 3 nights in December 2014

High service standart, but not a nice beach”

The staff at breakfast and at the beach, the panoramic views from the breakfast room, the pool

I really like the W Retreat and even got an Upgrade, which was nice. I love the style and design of the hotel, but still I have to stay that the beach is not what you´d usually be looking for on Koh Samui. You can´t go into the ocean without shoes because there are sharp corals (good: there is a warnig sign), and the sand is not that nice either. The AC is hard to deal with - mine was and too cold most of the time, blowing directly into my face at night. Great: The Sweet Spots where you can get drinks and ice cream for free. I didn´t really use it, but I love this gesture, that´s really nice. Plus complimentary water at the beach all day. The bottom line is: I would come back, but not for a long term stay as there are better beaches here.

Reviewed December 06, 2014

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9.7
Exceptional
Giin from Malaysia
Solo traveler
Stayed 2 nights in September 2015

Good view at the lobby and you will love it”

Room is big and good decoration, swimming pool together with room and foods are delicious and good

We come with three persons in the group for relaxing trip in this hotel, feeling very great in the hotel facilities even for the spa services that I am feeling great and enjoyed for the trip. The service provided by the hotel staff is great and worth for the money you have spend to the hotel. The Lobby have the good view that you and your family can enjoyed with evening tea and taking photos which is the best and relax that I was there.

Reviewed October 13, 2015

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8.0
Excellent
Sirin from Thailand
Couple
Stayed 1 night in May 2015

friendly staffs and also nice sunset view”

view, friendly and helpful staffs, room's decoration

will definitely come back and stay at this hotel :) Japanese restaurant at W hotel is very famous in Samui.

Reviewed June 23, 2015

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6.8
Good
Li from Hong Kong SAR, China
Group
Stayed 4 nights in June 2016

A bit crowded and over priced ”

1. Rooms are too close and not enough space in the room when compare to other luxury hotels in samui. 2. Not a good place for honey moon or retreat. 3. Some ice-cream in the free sweet spots are melted. 4. Too many mainlanders in W, they are super noisy and destroyed the quietness of a retreat resort. 5. The staffs are helpful and nice after all however, we would not choose to go back anymore. 6. The breakfast and food in the Kitchen Table is very nice.

Reviewed June 11, 2016

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8.3
Excellent
Milos from Australia
Couple
Stayed 3 nights in March 2013

Extrodinary views sitting back sipping on Cocktail”

BAR / BEACH / FOOD

The resort is located perfectly for the person who wants to get away from the everyday crowds but at the same time enjoy the hip vibes and sounds of a happening bar whilst enjoyning a few drinks outdoors. The W branch of hotels has a very modern and funky feel and this one does not disappoint.

Reviewed April 04, 2013

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8.8
Excellent
Khalifa from Qatar
Solo traveler
Stayed 6 nights in April 2016

Fantastic hotel ”

Super friendly staff. Truly is a retreat. Make plans to spend at least a couple of days there just chilling around. Everything was great, pool villa was beautiful. They left little surprises daily in the room. You can walk or a buggy comes to pick you up straight from your room.

Reviewed April 21, 2016

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8.8
Excellent
KU from United States
Couple
Stayed 1 night in November 2016

Nice luxury hotel for sure”

it's W hotel. Always nice/good experience but pricey.

Reviewed December 07, 2016

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7.7
Very good
Supicha from Thailand
Couple
Stayed 1 night in July 2015

Exciting new experience”

Creative Different Cool

W gave us different experience from other hotels. We are please with everything but we think they should improve on their Breakfast buffet.

Reviewed August 03, 2015

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5.7
Chin from Malaysia
Group
Stayed 3 nights in April 2015

Stunning view / lackluster experience ”

Fantastic view. Good size villa. Cant think of the third

1) Erratic service staff - we could perhaps identify only 2 staff who were truly friendly and efficient throughout our stay. While the rest might put on a smiley at first, behold, at the slightest incomvenience to them, their face changed faster than Szechuan face mask changing art! My friends and I find it quite entertaining watching them change after a while. God forbids that u want your onions more cooked at the omelette station, eye-rolls and silent grudge will show! 2) no acknowledgement of SPG gold member. Still cost us more than a grand per night though. 3) long wait on the buggy, poorly coordinated lethargic staff (seemingly jaded by tourists) 4) this is by far our worst W experience. The only salvation is the view and nice villa.

Reviewed April 10, 2015

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9.3
Exceptional
Hassen from Canada
Solo traveler
Stayed 2 nights in January 2013

Spectacular Hotel!”

Giant Rooms

you get what you pay for! excellent staff from checkin to checkout. the rooms are large spacious and the bed is very very comfortable. nice quiet beach and many great seating areas to relax with a nice view. excellent breakfast as well. overall pleased with little negatives.

Reviewed January 17, 2013

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9.7
Exceptional
Yulyana from Indonesia
Family with teens
Stayed 2 nights in August 2013

fun trip”

great design, friendly staff, international standard

it was really great, the staff was super attentive and friendly, and the villa was designed beautifully

Reviewed August 30, 2013

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8.8
Excellent
HUNG-SHANG from Taiwan
Couple
Stayed 2 nights in February 2016

beds everywhere”

Beautiful setting, mediocre food, not that good beach since the sand was rough and got cut a few times walking barefoot but saving grace, beds everywhere is good. Very relaxing vacation in a hotel with a beautiful atmosphere.

Reviewed February 05, 2016

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8.7
Excellent
CHOU from Taiwan
Couple
Stayed 4 nights in June 2013

Modern Hotel”

fancy hotel design, professional hotel staff, great view

The hotel has the fashion design and great facilities to let their guests enjoy their vacation. Also their hotel staff are so professional and have great attitude.

Reviewed June 17, 2013

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9.2
Exceptional
Cheuk from Hong Kong SAR, China
Couple
Stayed 1 night in February 2017

Exceptional”

The staff are so helpful and nice. The room is so clean and comfortable. The only disappointment was that about not having enough hot water while showering.

Reviewed February 07, 2017

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