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W Kuala Lumpur

"Breakfast is excellent, staff is very good in service."

kt - September 22, 2019
Wonderful, Guest room, 1 King - Bedroom W Kuala Lumpur
Lobby W Kuala Lumpur
Interior view W Kuala Lumpur
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W Kuala Lumpur

121 JALAN AMPANG, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Petronas Twin Towers
Within 280 m of property
See map
Popular landmarks
Petronas Twin Towers 280 m
KLCC - Bukit Bintang Pedestrian Walkway 660 m
KLCC Park 660 m
Aquaria KLCC 660 m
Menara Kuala Lumpur 890 m
Pavilion Kuala Lumpur 1.1 km
Jalan Alor 1.3 km
Central Market 2.1 km
Chinatown - Kuala Lumpur 2.2 km
KL Bird Park 3.0 km
Nearby landmarks
WET Deck at W Kuala Lumpur 20 m
British Council 50 m
Louis Vuitton 230 m
nikorex display 240 m
Standard Chartered Bank Park 250 m
Suria KLCC 270 m
Petronas Twin Towers 280 m
Dewan Filharmonik Petronas 290 m
Malaysian Travel Business 290 m
Sri Sutra Travel 290 m

9.4

Exceptional

Location rating score

Inside city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 290 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersUsers are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
Value for money8.6
Location rating9.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.7 km

Rooms available at W Kuala Lumpur

EWOW, Suite, 1 King, Twin Towers view, Private pool, Terrace
...
  • City view
  • Balcony/terrace
  • 1 king bed
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WOW, Suite, 1 King, Balcony
...
  • Room size: 175 m²/1884 ft²
  • City view
  • 1 king bed
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Cool Corner, Guest room, 1 King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Spectacular, Guest room, 1 King, Twin Towers view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Mega, Guest room, 1 King
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
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Wonderful, Guest room, 2 Queen
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
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Spectacular, Guest room, 2 Queen, Twin Towers view
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 double beds
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Wonderful, Guest room, 1 King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Marvelous, Suite, 1 King, Twin Towers view
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
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Studio, Suite, 1 King
...
  • Room size: 92 m²/990 ft²
  • City view
  • 1 king bed
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Frequently asked questions

What time is check-in and check-out at W Kuala Lumpur?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to W Kuala Lumpur?

W Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 310 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, W Kuala Lumpur has a car park right on site for maximum convenience. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at W Kuala Lumpur?

Start your mornings right, with the à la carte and buffet breakfast options offered at W Kuala Lumpur. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 100 MYR for adults and 50 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at W Kuala Lumpur?

W Kuala Lumpur features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at W Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at W Kuala Lumpur. Small or intimate events like honeymoons can also be accomodated. Services for wireless internet and event decoration are offered to help your event go smoothly.

Can business events be hosted at W Kuala Lumpur?

On-site venues and convenient event services make W Kuala Lumpur an ideal choice for hosting events such as corporate events, conferences and meetings. The 6 venues can accommodate up to 200 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at W Kuala Lumpur?

W Kuala Lumpur does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about W Kuala Lumpur

  • 9.6

    Exceptional

    "Cool corner room is simply an infinity room."

    firdaus

    |

    February 14, 2021

  • 8.4

    Excellent

    "Check in is smooth, early check in allowed."

    Belle

    |

    July 13, 2020

  • 8.8

    Excellent
    Staff 

    "Staffs were really friendly and helpful."

    wan

    |

    January 11, 2021

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Location score
9.4/10
Service score
9.2/10
Cleanliness score
9.3/10
Room size
109 sqm.
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Bigger than
99
%
of Kuala Lumpur properties
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Overall rating:

9.1

Exceptional
988 reviews
Cleanliness
9.4
Facilities
9.2
Location
9.4
Read all reviews >
What travelers say they love:
A luxury hotel with swanky lightings and finishings.
Lixin from Singapore
Family with older children
More about W Kuala Lumpur

More about W Kuala Lumpur

If what you're looking for is a conveniently located property in Kuala Lumpur, look no further than W Kuala Lumpur. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

W Kuala Lumpur offers impeccable service and all the essential amenities to invigorate the weary traveler. This property offers numerous on-site facilities to satisfy even the most discerning guest. Guests may choose either international cuisine or a-la-carte when dining at the property's WOOBAR and WET Deck.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, W Kuala Lumpur hits the spot in many ways.

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Most talked about facilities

Breakfast

7 mentions

Swimming Pool

4 mentions

Housekeeping

4 mentions

What they offer

7.6

Very good

"State of the art room with very comfortable beds."

SU

|

December 25, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian

Restaurants on site

Flock
Cuisine:Asian, International
Menu:Buffet, A-la-carte
Yen
Cuisine:Chinese, Cantonese
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of W Kuala Lumpur from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.4
Facilities9.2
Location9.4
Service9.3
Value for money8.6
High score for Kuala Lumpur
Rating
9+ Exceptional (85)
8-9 Excellent (16)
7-8 Very Good (13)
6-7 Good (0)
<6 Below Expectation (5)
Time of the year
Mar - May (38)
Jun - Aug (21)
Sep - Nov (18)
Dec - Feb (42)
Don't miss out!Users are booking a place in Kuala Lumpur every 1 minutes on Agoda.com
All guests (327)
All room types
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Show reviews that mention 

Showing 119 verified guest comments
12345
10.0
Exceptional
Hisam from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 2 nights in March 2019

Thumbs up to W Kuala Lumpur in all aspects from cleanliness, comfort, breakfast buffet, view, etc”

Thumbs up to W Kuala Lumpur in all aspects from hospitality, cleanliness, comfort, breakfast buffet, room view, pool and gym. I would like to compliment Shida, the hotel reception who served us upon our arrival and check out. She is friendly, knowledgeable, smiley and funny too. We hope to stay in W Kuala Lumpur soon.

Reviewed April 04, 2019

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10.0
Exceptional
Albert from Indonesia
Couple
Wonderful, Guest room, 2 Queen
Stayed 2 nights in May 2019

Best at everything”

Nothing to worry about if you stay here. Everything is in the hotel. A bar, a club, a spa and a jacuzzi ,everything is here. You can simply relax and enjoy the facilities all day. I am sure will come back to this hotel if I ever come to Kuala Lumpur again. Worth every dollar of your money.

Reviewed June 03, 2019

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9.6
Exceptional
Dhipchand from South Africa
Couple
Spectacular, Guest room, 1 King, Twin Towers view
Stayed 3 nights in December 2019

anniversary at KL”

The W hotel was A spur of the moment decision as my wife and I were celebrating our 25th anniversary. We used the Agoda app to book the W hotel with the check in process Being very smooth. The staff at the hotel was very helpful and always going out of their way to help. The Hotel restaurants very well equipped and presented very tasty fine dining breakfast and dinner.Our anniversary was made special by the staff with the interior room being decorated very very elegantly. We really enjoyed the bar and nightclub & I would definitely stay in this hotel if I’m in KL again. Keep up the great work W team in KL

Reviewed December 21, 2019

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10.0
Exceptional
Joanna from United Kingdom
Couple
Mega, Guest room, 1 King
Stayed 1 night in September 2019

Super Customer Service”

We had a wonderful 1 night stay at the W Hotel. I chose it because the view from the pool of the towers is amazing!! We also had a fab tower view from our room. The hotel were great at staying in touch before our stay and we received a warm welcome on arrival. As it was my friend’s birthday the hotel had placed a cake and balloons in our room - a lovely surprise!! We also use the spa which was very relaxing! The breakfast was amazing and used all locally sourced products, my friend was especially excited by the local, fresh cheese, which is very hard to find in KL!! Staff were able to let us know where we could buy this ourselves too! Overall an amazing stay, thank you!!

Reviewed September 22, 2019

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10.0
Exceptional
Muhammad from Singapore
Family with young children
Wonderful, Guest room, 2 Queen
Stayed 1 night in May 2019

Excellent hotel”

Greeted with a smile throughout. Check in was a breeze. I must compliment the malay customer service executive (did not get her name) was so nice and welcoming. Best service so far in my constant stay in KL. She was prompt, polite and most importantly paid attention to detail to my request without me asking. The room was big and digitalized. Walking distance to KLCC. Hotel Car park was free and big. Only small issue that we had was the food during room service a bit salty however would definitely visit this hotel again.

Reviewed May 25, 2019

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8.4
Excellent
Belle from Malaysia
Family with young children
Wonderful, Guest room, 1 King
Stayed 1 night in July 2020

Overrated ”

Overpriced and overrated. I guess the price is because of the location. I expected more as review from tripadvisor is very good. Unfortunately, I did not get what I expected. Firstly I message their FB to ask for birthday celebration, they send me an email Add to insider , so I email, and no reply until the day I arrive. I had also mention it when I did the booking via Agoda stating that I’m celebrating a birthday. Also, nothing. Check in is smooth, early check in allowed. Then I called to reception to inform about birthday, and they arrange a cake and balloon. Breakfast is dine in, mentioned 9.30 but 9.50 only they call to inform that there will be delay. Bed is comfortable , room view is Kl tower, bathtub is not clean properly , I need to wash the bath tub again before use. The hotel also had signs of aging.

Reviewed July 13, 2020

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10.0
Exceptional
Piere from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 3 nights in June 2019

Exceptional”

Enjoyed our 3 nights stay at W KL. Received a birthday surprise desserts from them as it was my wife’s birthday (just leave a note when booking and leave the rest to them). Everything was great except their pillow and bed was too soft for us. But overall, will definitely stay with W when we are back at KL.

Reviewed June 14, 2019

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10.0
Exceptional
norleila from Malaysia
Business traveler
Wonderful, Guest room, 2 Queen
Stayed 1 night in March 2021

W KL Awrsome”

Love to stay at W KL and most of the time i will spend my time at Wet Deck. Love the ambiance and the view was spectacular. Wet Deck staff very friendly and especially Azlan Wet Deck. He very helpful and friendly. Always give the best service. For sure will come again. Thank you W KL and thank u Wet Deck staff.

Reviewed March 15, 2021

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9.6
Exceptional
Clinton from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 2 nights in May 2019

Excellent experience if you are willing to pay the price”

Excellent location and experience. The fixtures and space and view are all outstanding. The touches to details will remind you daily that you are in the W. The price will also, but we were prepared for that. :)

Reviewed June 19, 2019

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10.0
Exceptional
Yuen from Malaysia
Group
Spectacular, Guest room, 2 Queen, Twin Towers view
Stayed 1 night in August 2019

FANTASTIC”

My friends and i had a great time at W, the spa was good, breakfast was good, everything was just good.. i guess the only complaint i have is that the room is not sound proof enough, you can hear traffic from downstairs and various sounds outside of the room all the time.

Reviewed August 26, 2019

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9.6
Exceptional
aaron from Singapore
Couple
Wonderful, Guest room, 1 King
Stayed 1 night in March 2019

The best hotel in my life”

W indeed lived up to their expectations. The crew was very warm and helpful and the room was Super comfortable. Their signature bed and pillow has very good support and yet soft. The best stay in my life.

Reviewed April 03, 2019

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8.4
Excellent
DIANA from Malaysia
Family with young children
Wonderful, Guest room, 1 King
Stayed 1 night in April 2019

Everything amazing!”

This has been a dream for me to stay in W ever since it opens in KL. Had such a great stay in a lovely room facing twin towers! Everything was amazing, from the design, the room is spacious as well, vibrant and futuristic! Loved it! One thing I didn’t like is the pool cause it’s beside the wet bar, and people dress up over there, and I don’t feel comfortable to dip in the pool with people just staring at you. But the view up there is amazing tho!

Reviewed April 16, 2019

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8.8
Excellent
wan from Malaysia
Family with young children
Cool Corner, Guest room, 1 King
Stayed 1 night in January 2021

Terrible sound proof”

Staffs were really friendly and helpful. We could see amazing KLCC view from our room, but the sound proof was very bad... we could hear the bikes and cars passing throughout the night. Toilet wasn’t properly cleaned, we could see some yellowish stain on the sink.

Reviewed January 11, 2021

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9.2
Exceptional
Eileen from Singapore
Family with young children
Wonderful, Guest room, 1 King
Stayed 1 night in December 2019

Fantastic location and great facilities ”

It’s located right across the road from KLCC which has a huge mall with restaurants and retail stores. Facilities are very new and the staff were attentive to our needs as we were travelling with our kids. Breakfast was also a great experience with excellent service from the staff.

Reviewed December 22, 2019

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10.0
Exceptional
Siong
Couple
Spectacular, Guest room, 1 King, Twin Towers view
Stayed 1 night in June 2019

Excellent View”

Value for money, walking distance to KLCC!

Reviewed June 03, 2019

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9.2
Exceptional
Belinda from Malaysia
Business traveler
Wonderful, Guest room, 1 King
Stayed 2 nights in February 2020

Great location”

Staff are pleasant and very attentive, walking distance to KLCC, amazing night view of KLCC from sky bar, big room and spacious.

Reviewed February 20, 2020

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10.0
Exceptional
Sheryl from Malaysia
Couple
Spectacular, Guest room, 1 King, Twin Towers view
Stayed 1 night in April 2019

One of The Very Best in Kuala Lumpur”

We were very satisfied with everything. The room design is amazing even compared to great hotels like St.Reges and Ritz Carlton. The service was very satisfactory and they provided everything we've requested. We will be back again!

Reviewed May 05, 2019

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9.6
Exceptional
Christian from Malaysia
Couple
Wonderful, Guest room, 1 King
Stayed 1 night in June 2019

Best in Class Modern Chic Hotel”

Couldn’t have asked for a better city hotel room that had the perfect romantic setting and view of KLCC

Reviewed June 30, 2019

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10.0
Exceptional
sally from United Kingdom
Family with teens
Wonderful, Guest room, 2 Queen
Stayed 1 night in January 2019

Excellent ”

Amazing new hotel with great staff, fabulous pool and very spacious state of the art room. The only downfall was the buffet breakfast which was a bit limited.

Reviewed January 05, 2019

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9.2
Exceptional
Alvin from Australia
Couple
Wonderful, Guest room, 1 King
Stayed 2 nights in May 2019

Great hotel and friendly staff”

Awesome experience, next to twin tower for shopping. 20 mins walk to pavilion. However there minor defect in the room which is acceptable for new hotel.

Reviewed May 12, 2019

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