Excellent 8.5
Based on 24 reviews

Recent customer comments

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based on 24 reviews
  • Cleanliness 8.8
  • Location 9.2
  • Room Comfort/Standard 8.5
  • Service 8.8
  • Value for money 7.8
  • Food/Dining 7.8
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Louise from United Kingdom
Business traveler
Stayed 4 nights in April 2013
A Very modern hotel in a great location
Location, good transport links, nice bar
In my recent visit to this howl, I found to be located very centrally with access to a wide variety of restaurants and bars very close by. A very modern hotel with clean and modern rooms. Was ideal for my short trip to London and I would stay again on my next visit to London.
Reviewed April 21, 2013

lu from China
Stayed one night in March 2013
Reviewed March 06, 2013

Louise from United Kingdom
Business traveler
Stayed 3 nights in December 2012
Modern hotel with fresh rooms
Newly decorated with clean rooms
this hotel is in a fantastic location, located on leicester square with access to all of the local shops, bars, restaurants and also has good public transport links which is great when only in london on a short visit. this hotel is modern with clean and fresh new design, a busy hotel with a decent bar and restaurant, great for entertaining. i would recommend this hotel to people and would also stay here again.
Reviewed February 11, 2013

xiao from China
Solo traveler
Stayed 2 nights in December 2012
very good very convenient
in china town good food
it is very happy. but the spa is closed
Reviewed December 31, 2012

John from Canada
Stayed 3 nights in November 2012
the best location in london
rooms, design, f&b, location
nothing but wonderful things to say about W, the service was great, the rooms were awesome, the location was fantastic, the food was amazing. i'm reserving the best adjectives to describe this crazy good property. recommended for young travellers, it's like a glamourous nightclub throughout i will definitely stay here again while in london. there's no better trendy hotel than the W
Reviewed December 13, 2012

Louise from United Kingdom
Solo traveler
Stayed 5 nights in November 2012
Fab location
A great hotel with a modern design
The hotel is in the heart of London and great views of the city as well a new and modern design.
Reviewed December 03, 2012

MASAHIRO from Japan
Stayed 3 nights in October 2012
 ロケーションが最良です。ピカデリーサーカスにも近く、非常に便利でした。サービスレベルとしてはWifiがあれで無料なら・・・といったところです(1日16ポンドは高すぎますが、ラウンジでは無料です)。   チェックイン時に前日満室だったので、清掃が間に合っていないのか午後3時まで待たされたりとかは改善が必要ですが、宿泊のあとも荷物を2日間預かってくれたり、サービスは確かでした。
Reviewed November 07, 2012

soruch from Thailand
Family with older children
Stayed 2 nights in October 2013
โรงแรมใหม่ อาคารทันสมัย สะอาด และอยู่ใจกลางเมือง
ใกล้แหล่งร้านอาหาร สถานที่เที่ยวยามค่ำคืน ภายนอกพลุกพล่านแต่ห้องนอนเก็บเสียงได้ดี
โรงแรมตั้งอยู่ใจกลางไชน่าทาวน์ที่ดูพลุกพล่านตลอด24ชั่วโมง แต่ห้องพักกลับไม่ได้ยินเสียงจากภายนอก ห้องตกแต่งแบบทันสมัยเหมาะสำหรับคู่ฮันนีมูน หรือวัยรุ่น เพราะอ่างล้างหน้าอยู่ภายนอกห้องน้ำตามสไตล์โรงแรมสมัยใหม่ เสียดายที่กาต้มน้ำและกาแฟต้องโทรให้พนักงานเอามาส่งให้เมื่อต้องการเท่านั้น
Reviewed November 06, 2013

Eric from Indonesia
Family with older children
Stayed 5 nights in December 2012
Cool and Contemporary Hotel
Nice location inthe heart of Chinatown London
Lokasi strategis, dekat dengan restoran2, 15 menit jalan menuju oxford street , lokasi shopping terlebesar di London. lumayan berisik di tengah malam karena tepat di daerah keramaian, taxi gampagn dicari.
Reviewed January 25, 2013

yip from Hong Kong
Family with older children
Stayed 3 nights in May 2014
酒店職員服十分好,樂意幫忙,但酒店周邊比較嘈可能近china town關係,而酒店本身有酒吧所以比較人流交多,如果喜歡夜浦的,選擇W是不錯選擇.
Reviewed June 27, 2014


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