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W New York Times Square
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9.4 Exceptional location
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9.4Location
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Very good
From 103 reviewsSee what guests said
7.9
  • 190 meters to public transportation

  • Heart of the City

  • Air conditioning

  • Bar

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Cool Corner Hudson River View
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  • River view
  • 26.75 m²/288 ft²
  • 1 king bed
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Cool Corner Times Square View
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  • 26.57 m²/286 ft²
  • Non-smoking
  • 1 king bed
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Guestroom
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  • 26 m²/280 ft²
  • Shower
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Fantastic Suite
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  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Guestroom
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  • 26 m²/280 ft²
  • Shower
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Spectacular King
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  • City view
  • 26.75 m²/288 ft²
  • 1 king bed
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Spectacular Doubles
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  • 26.75 m²/288 ft²
  • Non-smoking
  • 2 double beds
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Wonderful Double
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  • 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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Guestroom
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  • 58 m²/624 ft²
  • Shower
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Guestroom
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  • Bathtub
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Verified guest reviews

Agoda Reviews (103)Booking.com Reviews (1337)
Filter by guest type:
Cleanliness8.3
Facilities6.9
Location9.4
Room comfort and quality8.4
Service7.8
Value for money7.0
Provided by verified guests of Agoda
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6.4
Willy from Philippines
Solo traveler
Wonderful King
Stayed 2 nights in September 2017
My room was noisy
When you need a good rest you can't have one, I could hear the noisy elevator. It's like sleeping in the airport. I could hear the other room flush their toilet. My room was 1104.
Reviewed October 11, 2017
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4.0
Omer from Turkey
Couple
Wonderful King
Stayed 3 nights in September 2017
Never stay this hotel
This hotel room not good smell and also not like W hotel comfort everything terrible reception and near reception bar so disturbing
Reviewed September 09, 2017
1 traveler found this review helpful. Did you?|
5.6
Timothy from Ireland
Couple
Cool Corner Hudson River View
Stayed 3 nights in June 2017
On two separate occasions there were families camped out with their open luggage in the fitness room.
Great location, assuming you want to be in the middle of Times Square. I would not want to do it again, though I have stayed in NYC many times. The staff were pleasant enough, but prices are exorbitant if you want/need anything extra (including late check out), even by Manhattan standards. The rooms are average. We had the impression that they were probably considered chic 20 years ago but changed little, if at all, since then. Regarding value for the price range, there are a number of other hotels that we would recommend in front of this one. It did not come close to meeting our expectations.
Reviewed June 20, 2017
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8.0
Louise from Indonesia
Couple
Spectacular King
Stayed 4 nights in May 2017
Very good
Amenities, Kettle and coffee maker not prepare on the room . So bad
Reviewed June 12, 2017
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7.2
Ngai from Hong Kong
Business traveler
Spectacular Doubles
Stayed 2 nights in March 2017
Good Location
Perfect location in NYC
Reviewed April 12, 2017
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8.0
Sandy from Indonesia
Couple
Wonderful King
Stayed 5 nights in November 2016
Great location
It's crowded and great place to stay. Close to all broadway shows and Times Square.....
Reviewed February 24, 2017
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8.8
Po-Hao from Taiwan
Couple
Cool Corner Times Square View
Stayed 1 night in January 2017
Good
Nice
Reviewed February 02, 2017
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8.4
Ian from United Kingdom
Solo traveler
Wonderful King
Stayed 3 nights in May 2016
Fashionable hotel
This hotel is in an amazing location.. the bar in reception is so cool - the rooms are modern and kept clean - the beds are comfy the showers are really nice.. I would definitely come again.. the staff were very helpful as I arrived around midnight after a long flight and they made me feel welcome.. very good
Reviewed January 19, 2017
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8.0
Nadine from Singapore
Couple
Wonderful King
Stayed 7 nights in January 2017
Great location, easy access to a lot of places and subway
Downside is there was no breakfast buffet provided given the hotel price that was quite premium.
Reviewed January 12, 2017
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6.4
Christopher from Indonesia
Family with young children
Wonderful King
Stayed 1 night in December 2016
Poor room condition
This is the second time we visit W times square. This time i got room with very bad condition. One reading light not working. Heater didn't work. I asked portable heater. But the portable only work for 5minutes. After this didnot work anymore. I ask the subtitution but never coming to our room. Bathroom washstand only pour hot water. While checkout, we complained about those matters in front desk. But the lady just listen without any word, did not say sorry , did not offer any compliment etc. i will never come back to this hotel
Reviewed January 08, 2017
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