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W San Francisco
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8.8 Excellent location
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8.8Location
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Very good
From 18 reviewsSee what guests said
7.8
  • 450 meters to public transportation

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Room choices
Cool Corner Room
...
  • City view
  • 37 m²/398 ft²
  • 1 king bed
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Mega Corner King
...
  • City view
  • 37 m²/398 ft²
  • 1 king bed
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Cool Corner King
...
  • City view
  • 37.16 m²/400 ft²
  • 1 king bed
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Fantastic Suite
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed and 1 sofa bed
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Wonderful King
...
  • No view
  • 28 m²/301 ft²
  • 1 king bed
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Spectacular Room
...
  • City view
  • 28 m²/301 ft²
  • 2 double beds
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Fabulous Room
...
  • City view
  • 28 m²/301 ft²
  • 1 king bed
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Fabulous
...
  • City view
  • 28 m²/301 ft²
  • 2 double beds
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Spectacular King
...
  • No view
  • 28 m²/301 ft²
  • 1 king bed
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Wonderful Room
...
  • No view
  • 28 m²/301 ft²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (18)Booking.com Reviews (534)
Filter by guest type:
Cleanliness8.0
Facilities7.4
Location8.8
Room comfort and quality7.8
Service8.1
Value for money6.8
Provided by verified guests of Agoda
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Showing 15 verified guest comments
12
6.8
John from Philippines
Business traveler
Spectacular King
Stayed 6 nights in May 2017
Good
You have to pay for everything. Give free wifi at the very least.
Reviewed June 20, 2017
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6.0
Da from South Korea
Business traveler
Spectacular Room
Stayed 2 nights in December 2016
business
suggest to prepare the coffee pot
Reviewed December 17, 2016
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8.8
Miranda from China
Business traveler
Mega Corner King
Stayed 2 nights in November 2016
Great Staff, Great Location
The hotel is centrally located and the staff was super helpful.
Reviewed December 13, 2016
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8.8
Elisah from Singapore
Couple
Wonderful King
Stayed 4 nights in July 2016
Great stay
The location is fantastic. A skip and walk to union square. Plenty to walk about . Staffs were extremely friendly and helpful. Only minor setback was the room I was assigned had a window that faced a wall.
Reviewed July 09, 2016
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10.0
Patrick from United Kingdom
Business traveler
Wonderful Room
Stayed 1 night in May 2015
Great place
Design, the gym, the bar
Very good
Reviewed May 20, 2015
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7.3
Intan from Malaysia
Couple
Stayed 4 nights in March 2015
Comfort & convenience
location, the bed and modern
The stay was really great beside 1-2 things that can be improved. The room and bed was comfortable and slept at night peacefully. Location 5 minutes walk to Market Street. Need some improvement on housekeeping as the room was not properly clean on day 3 and we always need to call reception to replenish things in the room. To the extend we didn't know that we need to pay USD34 for just mineral water. We thought it was a complementary water bottles. Only on the 3rd day we realised those are paid bottles until I saw the bill. The service at concierge is pretty good.
Reviewed March 31, 2015
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6.0
kai from United Kingdom
Solo traveler
Spectacular King
Stayed 2 nights in December 2014
Great views but rooms average
location, rooms, vibe
Staff were freindly and efficent. Rooms were average, looked as if everything was furnished with Ikea
Reviewed January 05, 2015
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8.0
Alvin from Australia
Couple
Mega Corner King
Stayed 2 nights in February 2014
Short stay but the hotel met our needs
Location, service & comfort
I stayed here for 2 nights with my partner & overall the hotel met our needs. The service was good & the food at the restaurant was delicious. The location is quite central and the room we stayed in was a decent size making for a comfortable stay.
Reviewed March 01, 2014
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6.7
Arti from India
Business traveler
Wonderful King
Stayed 3 nights in December 2013
Overpriced, Overhyped
Location, Room Decor, View
We stayed at W after a stay at Le Meridien the previous week. The contrast was obvious. The food at W was pathetic. For room service, we ordered the Brioche French toast as a vegetarian option & there was a stray piece of bacon on the plate! When we called to complain, the response we had was "Oh? Ok..." No apology was forthcoming. I asked for a fruit plate instead. 45 minutes later - no sign of any food. I called to cancel so we could go eat elsewhere - again no apology for the delay. Just a "Ok, we'll cancel that for you." The room decor is nice, the location is great and you can get a great view if you're above the 15th floor. Overall, this was an underwhelming experience.
Reviewed January 06, 2014
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9.3
alicia from United States
Couple
Wonderful King
Stayed 1 night in October 2013
great hotel, horrible communication w/website
staff was attentive/friendly/informative. ambiance was beautiful & well rounded, guests staying were all of the above
this place puts in the lil extras that make you want to come back. a little pricey, but the staff, decor & the people that stay there make you wonder why you ever considered anywhere else. only negative for me is the check in time. if it were at noon i would havedone so much more in that hotel. room service was phenomenal even the maintainence guy was fast & efficient. i just probably won't ever use agoda again ever.
Reviewed October 30, 2013
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12
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